Was really looking forward to my appointment tonight. I arrived at 5:57 for my 6pm appointment and the door was locked and there wasn't a soul to be found. Waited until 6:22pm and still no one. I asked the lady at the business next door and she said she couldn't help me. The sign on the door states that they are open until 7pm today, the Groupon states that they're open until 8pm; but the door was locked tight and no one answered the doorbell or the phone. I called 4 times, no one answered and the voicemail wasn't accepting messages. Super disappointed. Won't be returning. read more

I have been a client of Skin Essence for many years now. I can't tell you how the services and products have changed my skin and confidence drastically. I went from scars all over my face to clear skin. I suffer from PCOS, a hormonal disorder and its causes cystic acne. I also suffer with hyper pigmentation so I scar no matter. I can honestly say skin essence services and products are the only thing that helped my skin. Cecee is a beautiful, knowledgeable, and caring esthetician. She takes pride in the wonderful work that she does and I really appreciate her. Every recommendation that she has recommended for my skin has been on point. Monthly microdermabrasion, facials, and body scrubs have done wonders. I drive all the way from San Diego just for Skin Essence. I have recommended family&friends and they all love it. Not one regimen is the same and that's what I like the most. The products I use differ from my friends so I know they are taking the time to give you what is needed for your skin type. I appreciate the customer service, monthly specials, services, staff, and everything Skin Essence has done for my skin. Cecee you are amazing! read more

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The owner is a real genuine woman. She seems dedicated to her business and the clients at her facility. Ice known about skin Essence for over 5+ years. I have two ants who are regular clients and my mother tried this place before. It has been a success for both Aunts and no affect for my mother. Hearing such great things about them I decided to give it a try. It was a wait but hey that comes when you have good business I assumed. I had a problem with the aesthetician who seemed to rush through my facial and diamond peel. It is typically known for them to explain the procedure to you, which she didn't. She didn't inform me about any of the products she used. I mentioned to her I have sensitive skin, she implied that I'll be just fine with the procedure I was getting. Unfortunately that was not the case. After visiting my face began to really break out. I guess that procedure was not a good one for me. If the aesthetician took time to really consult with me about my skin or prior skin history maybe she would have been able to suggest a different procedure for my specific skin type. read more

Skin Essence -Long Beach - My skin 2 -3 weeks prior to visiting Skin Essence. - Skin Care Near Me - Long Beach, California

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Wish I could give zero stars. I called for 3 weeks and left voicemails and they never called me back and now my groupon expired.

I'm SO glad you guys are in Long Beach now! Just finished my collagen facial with Cecee and my skin feels amazing. Thank you, Dear!!!

I STOPPED GOING TO ALL Skin Essence locations!!! I do not associate with ANY of their locations at all and strongly discourage doing business with these snakes! They ruined my skin, didn't accept any accountability, and lied continuously. They have several YELP pages so all the bad reviews won't tally up, more snaky games. If you're truly an upstanding business then you'll have nothing to hide. I had to sue them because they infected me with follicutitus, a serious bacterial infection on the skin. In court the owner pulls up a satirical page to discredit me, yet, look at A L L these other women saying the E X A C T same thing as me. I wish I had them in court with me!!!! I was asked why I didn't go to the doctor immediately and I told the judge I wanted to give them a chance to fix the problem. I didn't want to bring down a black owned business. The owner laughed at me in court, laughed at the fact that I was being courteous by allowing her to handle it before escalating powers. No appreciation or empathy at all! It's okay, the all powerful karma will come down so HARD on these snakes, their businesses, and this shady family. If you make a mistake fix it, be kind and understanding, your customers will appreciate that. Don't coward away and blame the customer for your mistake! I sleep comfortably at night knowing I did/ do the right thing and I am not a snake. My karma and conscious are clear and all my endeavors are blessed because of that. These people can't say the same. I own a business and my priority is to honor my customers. I would N E V E R treat my customers how Skin Essence treated me. That's why my business is successful! The customer is the blood of your business they give it life, so I treat them like family. Skin Essence can't say the same. Please REFER TO THEIR OTHER PAGES FOR MORE WOMEN EXPOSING THIS COMPANY. May GOD bless the readers of this review and influence you to S T A Y A W A Y from this company ! read more

Yesterday, I had the diamond facial done by Ms. Kathy. It wasn't painful at all, and Ms. Kathy was just the best. She was sweet as pie, and gently performed my service. Ms. Diamond, who works at the front desk, continues to be a jewel. I even got a glimpse of some eye candy when local sheriffs dropped off sweet goodies. lol Skin Essence is a nice place to visit, and their products keep your skin looking great. read more

Exceptional service. My Esthetician Pam always goes above & beyond to ensure my satisfaction with products & service. I get a corrective facial & use Forever Young daily moisturizing cream, medicated ointment, & Aloe Facial Shampoo (custom blended); I also, use the Collagen face mask, Oil Free Sunscreen & I ice twice per day. Leaving my skin radiant. read more

Pam is AMAZING! We came I for a brief consultation and she helped me figure out and remedy the skin situations for myself and BOTH my children. She has a custom line that is beyond phenomenal and reaches the full variety of skin concerns. She has a beautiful oasis that smells amazing, looks classic and timeless and has a warm feel that you'll never want to leave! read more

Okay, okay, Skin Essence may not be your posh, overpriced spa that renders services on gold and diamond encrusted platters. Heck, their platters may even be plastic but if you can get your mind off of everything you expect a spa to be and more on what you come to get then your experience will be rewarding. I would venture to say that Skin Essence is for those that have had a gamut of spa experiences - of all sorts. I've been everywhere from small, authentic Korean spas to large and posh, commercial ones. I've had my skin scrubbed, wrapped, and slathered with so many concoctions that I think numb to what most may find uncomfortable. The point is, to be a patron of Skin Essence, you must be somewhat of a soldier and you must know what you want! I know when I come to Skin Essence, I'm going to get a facial because I need just a quick skin pick me up, and I'm definitely going to get a body polish even though the process is very uncomfortable. It gradually evens out your skin tone and softens those areas like your elbows and knees. I also know that I'm going to always get the medicated cream because it just works and is compatible with other face products. I'm going to get Pam's special sauce and I'm going to get the body milk. I know that the business is much like going to my families house and I roll with it. It's one of those places that you either find your niche or you don't. Plain and simple. If you can, you will be that much closer to living in and maintaining your best skin! read more

Skin Essence -Long Beach - Corrective facial with a face polish! - Skin Care Near Me - Long Beach, California

SKIN TYPE: I have sensitive skin that tends to have combination areas, and a light/medium tone that scars easily My family has been going to Pam's spa for years, and I've gone on and off. Since being in California, this year, my skin has gone through it's "transitions" and she has been the only person to consistently repair the damages. *I AM IN LOVE with this new Green Tea Organic Body Scrub that they make, and I highly recommend it! It's like having your own spa in your shower. I am not exaggerating when I say a "total state of calm" and "zen" are a result of that body scrub. The key is following the instructions that they give you, I ONLY go to Pam for my face, and (I had Cece work on my face once before); They are both great. I am not a fan of lighteners, however scarring from acne is not my favorite either. They add "boosts" to your products that are customized to your skin-issue/type and they are powerful. Watch your face so that it is even and you are targeting just the spots, or else you will look like someone that is bleaching. I have gotten micro & corrective facials as well as a full body treatment in the past. I had a 2nd degree electrical burn on my nose, from a negligent esthetician (at a spa that is now closed, in PA,) went to Pam and she saved my face; the scar is non-existent today. Pam and Skin Essence is my West Coast "miracle worker". I have sent friends to her and will continue to. read more

I have been a dedicated client for 21 years and Pam and all her staff are the BEST!!! You really get real results in within in 2 weeks. You walk into any of Skin Essens. With a cold glass of something refreshing to drink until it's time for them to work their magic!!! Pam & staff, thank you for being a part of my LIFE read more

Been coming to Pam for years for facials and has never had any skin problems following behind them. Pam has an upbeat personality and she is very down to earth; she knows her job. The atmosphere here in LB and Carson is such a friendly environment; love to see her mom here working when I come, she is a sweetheart. read more

Wow, it is amazing of the reviews. I have been coming here a couple of years now. 80% of the time there is a long wait or I'm seen after my appointment time. And yes like others say, Pam ALWAYS ! ! ! has an excuse for the wait and bad service. If you are that good, and have sooooooo many customers, you would think you would have enough money ( for what you charge for your products/services ) to have a larger facility to accommodate the flow of customers. That's just business 101. Why should I tip extra when i have to give up 1/2 - 1 hr of my time to wait to have my service. When ever I have an appointment I can't plan anything after because I know 80% + of the time I'm going to be late to my next appointment. There should be some check's and balances somewhere. If people make appointments, you need to ask them what their appointments are for, when they arrive and want to add additional services, if you can do it without run'n behind then do so, if not they will have to get ONLY the what they asked for in the initial appointment. if they get upset and go across town to the " other folks" oh well, they won't try that with them. and they will respect you, your other customers and you and your other customers time. For the volume of customers you have, there needs to be some fine tuning, instead of a bunch of excuses all them time. I figure the person that is making me have my service 1/2hr+ plus late, should give you a tip for me. I tip for the total service experience, not just because you fill I should. I have been get'n facials for YEARS now, and when i do go to the "other folks" I don't experience the type of service I receive there. Your products DO seem to work for me, and the facials I get DO seem to work for me. It is the waiting and bad/lack of customer service with time management is the BIG problem. Hopefully this is something that will be addressed VERY VERY soon. And for those that complained about the condition of your skin after your services, the products are homemade or rather custom made, and nothing you purchase there has the ingredients on the containers/bottles, like any over the counter products or spa products. and you can't get samples like some places sell, your pretty much stuck with what you get and they may exchange it. It makes you wonder if the products are licensed or regulated by anyone. and I can't remember seeing the license of the estheticians there, like I do with the "other folks". It makes you wonder if things are current. Well I'm done with my soap box. see you in the waiting room on my next appointment ! ! read more

Skin Essence has changed my life. After having my daughter, hormones screwed my skin up. Gwen helped restore my skin back to its baby soft clear complexion. ALL the women there are excellent (Gwen, Pam, Rosie, Bridgette). I recommend all friends and family here even if you don't suffer from acne or blemishes. You will look beautiful and feel beautiful also. All of there products work!! No gimmicks. Make sure to get on their mailing list to receive monthly specials. It is money WELL spent. Down sides: They have gotten so much better with time but don't go in there expecting to be in and out. Also, the rooms and gowns could be a little more professional if you compare them to the higher end salons. I like to patronize Black businesses, plus they know the skin of people of color so I trust them with my face. Other than that, it is life changing. I was reading a few bad reviews and as far as people breaking out, I have NEVER had any ill reaction to their products so those customers may have had allergic reactions. Gwen has always tried mild products first to determine if my skin can tolerate them. I also have sensitive skin. read more

Skin Essence is a wonderful place to go CC is the best Esthetician, she's flexible prompt & your skin looks like a new when you leave .I have bags under my eyes and when I leave the bags do too. at least for a day thanks . I have sensitive skin the products never break me out. H. Harris read more

I love Skin Essence! I've been coming to this place for years. The staff are very polite and professional. I usually go to the Carson location but when i found out they had a Long Beach location I had to go. The place is clean and inviting. I didn't have to wait long to see a person after arriving. I received a diamond facial. It was The BOMB! I would recommend anyone who has skin issue to go to Skin Essence. They have something for everyone! read more

Just had my first treatment and I am pleased so far. I got the special where you have 2 facials within 14 days of each other and get products as well. Cece was very nice and I enjoyed her energy and the way she explained everything. I couldn't see very well when I came out but once I got to the car, I could see immediately how much brighter my skin looked. I have scarring and it already looked less obvious on my skin. She also provided me with their products they make which is geared towards black and brown skin. She went in depth to walk me through each product and what I need to do. I have seen good results from friends and I can't wait to try myself. I am very happy so far and I look forward to seeing how this will improve my skin overall. read more

I went to the 5 minute make-up class on Saturday 3/24/18 with CeCe. The class was amazing and CeCe made it not just a learning experience but also fun and exciting. The other ladies and myself are hoping CeCe will have another class where she will teach more on things like applying eye shadow. Thanks CeCe and keep up the good work!!! Carolyn read more

Always an awesome experience. I got a 2 and 1 facial and came out glowing! Cecee explained everything that she was doing and took great care of me. Their products are awesome and keep me glowing. read more

I've been coming to Skin Essence for years. I love love love their products and services. CC is my girl, she's so helpful :) read more

I love skin essence! The products are effective and work great! Cece is very personable and does a great job! This facility is very nice and clean. I will be back! read more

I've been a faithful client for over 20 years! Through its evolution, SE has always been consistent. I love Pam's attention to skin care and her desire to help others. I was excited that a location opened in LB since I just moved to the area a couple of years ago. My esthetician, CeCe, is marvelous, thorough and well informed. I would recommend SE to anyone seeking skin care services and a beautiful look, young or old, race neutral. Love y'all read more

Worst facial everrr! I left with more scars and my skin is still traumatized. The owner gave me my facial and she is rough, unprofessional, and has terrible hygiene practices. She wore the same gloves going back and forth out the room. I was very displeased with how my skin felt after. Doesn't take her time in her craft. Will not be going back. read more

Thank you CC for taking good care of my skin. You are truly a blessing. I will make the experience enjoyable. Please never leave. You and only you can work on my skin. read more

This place is a mess! Do not go here!!! Beware, they will mess up your skin! My skin has been rough, dry, Breaking out with pimples coming out of everywhere and the worst thing that has recently happened is that I have a big light pigmentation scar right in the middle of my face, that I did not have ever in my life. I got a microbrasion treatment with my fiancé on Valentine's Day weekend and I thought it was nice; however, the lady rushed my treatment because she was the only one working on me and my fiancé. It was terrible... it was loud in the lobby and very unprofessional. Then they recommended me a lot of over priced after care items which later I learned it contributed to my skin being damaged. I have sensitive skin and the products burn my skin badly resulting in my face peeling,drying, breaking out, and light pigmentation scar. I had no idea that this was the end result, I will be contacting them tomorrow in person to show them what they did, this is definitely not right! I love to support Black businesses, but this business will no longer get my support ever again. read more

Skin Essence -Long Beach - They messed my face up.. I'm angry - Skin Care Near Me - Long Beach, California

I love Skinny Essence. Luckily I got off work early yesterday and was able to get my face and hands pampered by the owner Pam. She transformed my dull skin and revitalized my face and eczema hands in one visit. I usually get facials monthly, but today she gave me a polish of a lifetime. Thanks Pam you truly are professional and a kindred spirit. Thanks Skin essence for the glow up. read more

I love Skin Essence.. Always very helpful and and inviting when I walk in..I always get compliments on my skin..even from Pam lol... and I tell her it's all because of her, her staff, and her products..Love, love, love them. read more

I went to see CC and she is awesome. I love this place and their products.i had a microdebraison done and it made my face so much clearer and softer. I cant wait to see the final results after using only this product on my face. The atmosphere is relaxing and comfortable. I will definitely be back. read more

This place is awesome my first time seeing and esthetician because I've been having some skin issues. I am very pleased with the service's and Pam the owner provided my service today she did a great job. I am highly recommending the long beach location or carson location. You will be nothing but pleased with the service. read more

I have been a customer of Skin Essences since 1995. These NEGATIVE reviews I have never experienced it. Pam is magnificent, professional, humble, personable and gives excellent customer service!!! And, I can say the same for her staff! There is nothing ghetto about Skin Essences! It is very calming, the music is soothing, inspirational quotes on the walls and I leave feeling radiant and divine when I leave from there!!! Pam is doing her thing and prospering. So stop hating, all of you NEGATIVE HATING PEOPLE! If Skin Essences was that bad they would not have been in business this long! So POW, go create yourself! read more

They have several locations Carson is close to my home but they were all booked up. So I decided to book appointment in Long Beach todaand boy I am happy I did. Being a mail carrier the sun damage my skin and they brought it back to life. read more

It was a wonderful full experience very relaxing and refreshing. The people here are very friendly and helpful on what you need to do for your face. I would highly recommend to everyone to come here and check it out. The price is very reasonable for the service and quality of services. Give them a call. read more

I love Skin Essence. The setting is so relaxing and the facials are really good too. Ive been 5 times and Ive never been disappointed. The only thing that scares me is when its time for the extractions. Hot damn!!! That mess hurts but other then that the facial experience is wonderful. If you get the facial, you should buy the products for best results. read more

This business is very good... I would recommend it to everyone to try. The only cons are the process takes over 2 hours. Though it doesn't feel like two hours because you will definitely fall asleep while waiting, but when you look at your watch.. your like "Damn!!! Good thing I didn't have plans afterwards". Also if you don't like pain.. I would recommend you not get extractions as part of your facial.. That mess hurts!!! read more

Pam' staff, is AWESOME the service is WONDERFUL, and the product's are unique Pam , puts her heart and soul into what she believes for her clients 110% thats why I trust no one else with my skin ...Thank you read more

Okay, I have to be fair and upgrade my rating to 5 stars. My recent visits have been quick and good. Recently the staff has managed to get me in and out for my appointment under an hour and a half. read more

CeCee did a magnificent job on my face polish today along with treating an acne bump. I was so worried when I came in having a bump which I don't usually get ever, but she zapped it and took good care of me. Thank you CeCee! read more

i love skin essence!! i have been going to pam since her baby girl was in her stomach. pam is a very sweet loving person. she treats every client like family, and always willing to please. she is the founder and has mastered her craft. i have seen her clear skin that dermatologist didn't have a clue to fix! she is amazing!! i love the facials ,products, consultations, and customer service. i will always support skin essence!! read more

I went to Skin Essence on Saturday February 9th! Cece took great care of me. She was very professional and made me feel at home. She informed me of what she would do before each step of my facial. It was an educational experience! I purchased a collagen facial bar and gel. I've used it this past week and my face feels wonderful & great. I'm very pleased and will definitely be back. Thank you Ms. Cece Diana J. read more