Jeffrey is just the best. He's so kind and calm exactly the kind of person you'd want working on your face. His space is spotless and well maintained & has a beautiful view. He's so knowledgeable and you can tell he loves his work. I've been getting the I'm super now renamed correct facial every 4 weeks since February in preparation for my wedding and I will have to continue this self care routine afterwards. My skin feels healthy and clearer than ever. My clients & friends have consistently been commented on my glow as well. read more

If you're looking for an esthetician who is not only incredibly skilled but also warm, welcoming, and genuinely invested in your skincare journey, I highly recommend Jeff! From the moment you step into his treatment room, you can feel his passion and expertise. His consistent collaboration with other professionals and companies in the industry is evidence that he takes the time to learn and stay up to date on all the latest information and products for his clients. Jeff takes the time to assess your skin's unique needs and explains everything with such clarity and enthusiasm that you leave feeling not only refreshed but also more knowledgeable about your own skin. Every appointment is both deeply relaxing and effective. Beyond his expertise, Jeff has the most positive and calming energy. He makes every appointment feel like catching up with a friend. His attention to detail, his gentle yet effective approach, and his genuine kindness make him an absolute gem in the industry. read more

Jeff is a very thoughtful and experienced esthetician. Been visiting routinely for a year, his magic hands and carefully crafted facials keep me coming back. Highly recommended! Gift cards come in handy too. read more

Skin Factory - Beautiful views from Skin Factory studio - Estheticians Near Me - Pasadena, California

I started seeing Jeff at Skin Factory a few months ago as part of my wedding prep! I just randomly came across his studio one day while exploring skincare options in the area, and I'm so glad I did! I'm a female in my mid-30s and was feeling the social pressure to start a skin routine including Botox, fillers etc. I knew that's not the direction I wanted to go, but wasn't sure where else to start. My skin concerns have changed over the years and I was desperately in need of a fresh skin evaluation, new manageable routine, and a monthly facial to help me obtain my glowy wedding day goals. Jeff's studio is in a beautiful old building overlooking downtown Pasadena and his energy is so welcoming, comfortable, and kind. Jeff is extremely knowledgeable and helped develop a manageable routine for me with products that I truly love to use every day (hi La Mieux!). He wasn't pushy or sales-ey at all which I really appreciated. The facial experience itself is wonderful and each one is tailored to my skin's specific needs in that moment while still working towards my long term goals. I always leave feeling so rejuvenated and like I'm walking on a cloud! It's been such a treat and I've recieved so many compliments on how my skin has been so calm, clear, and glowy. Thank you, Jeff!! read more

Jeff provided an exceptional facial experience that went above and beyond my expectations. Before beginning, he took the time to thoroughly understand my skincare routine and goals. I especially appreciated how he factored in both my lifestyle and daily habits to personalize the treatment His gentle technique and extensive knowledge were impressive, but what really stood out to me was his thoughtful, personable approach. Jeff clearly listened to my goals - I had mentioned wanting to feel confident without makeup in my intake form, and that's exactly what he helped me achieve. For the first time after a facial, I left with naturally glowing skin that made me feel confident and free This level of attentive, customized care combined with impressive results makes Jeff's services truly outstanding. Can't wait to come back in 6 weeks read more

Jeff is the best! I've had 3 or 4 facials from him and I'm just now leaving a review (my bad). My skin glows for weeks after getting a facial from him and the experience is so pleasant - he is such a nice, warm human being. I highly recommend him to anyone! read more

Jeff is the absolute BEST! Incredibly knowledgeable, kind and caring, and his space is so aesthetic and warm. I had never had a facial before I visited Jeff, and I will never go anywhere else! I struggled with acne for years, and Jeff's services and personal recommendations have transformed my skin in a way I never thought possible. This is your sign to book with Jeff! read more

Had my first facial with Jeff today and can highly recommend him as a service provider. He was personable and knowledgable and his space is so lovely. You can tell he's really passionate about what he does and cares a lot about his business and his clients. I'll be back and can recommend Jeff to anyone who wants to pamper themselves and support a small business. read more

My wife's skin feels amazing thanks to Jeff. My wife cant stop talking about the products she even wants me to try it out!!! lol

I cannot rate or rank Jeff's care + skincare high enough! This was my first facial with him and certainly will not be his last. Nestled in a natural light, welcoming warm space up high in Old Town, he has immaculate interior design taste that strips away any typical clinical office feeling. He is the kindest and most professional provider, sending out a thoughtful intake form that is curated to you and your skin alone. Jeff runs through how your skin is feeling, your routine, what your goals are, and why you came here in the first place. I certainly needed a treatment and was very glad I came in, because I felt a whole lot better than beforehand. What I appreciated about him as well is that he truly cares for the craft of his job, really personalizing the experience for the client and truly because he loves his work. (And! He runs the show all himself; Skin Factory = Jeff.) Any other skincare facility would try to gently persuade you to buy their $50+ product, but there was no commercialism here. Every ingredient set into my skin was so fresh and high quality. My favorite part was a dead skin peeling tool he used that felt like a wonderful and cool vacuum cleaner on my face. My other favored part was an exceptional massage while you have a cleansing mask on that just lulls you to near-sleep. Also! $129 flat for a tremendous, clean and invigorating facial, in this economy?! Remarkable! (If you girl math it, technically only $79 since the $50 deposit is put down before, ha ha.) If you want a modern, organic, revitalizing, and caring treatment for your skin and yourself, this tucked-away skincare sanctuary is the place to be. :-) read more

I don't even know where to start. Jeff is amazing! Upon entering, you are welcomed with your own personal greeting, and a very warm and relaxing environment. He carefully goes over questions and concerns, and evaluates your skin with you. It is then that he works his magic. Steam, ice globes, and a variety of creams and cleansers leave my face feeling so wonderful and I am quite literally glowing afterwards. he has a variety of tools and techniques and I recommend trying them all. He also really focused on his client, never letting his hands leave their body; his facials include a truly delicious neck, facial, and shoulder massage. Every time I leave, I walk out feeling completely relaxed. Book him now, youll thank yourself later read more

Okay my girl convinced and gifted me my first facial ever. I was hesitant and nervous and wasn't really even sure what to expect. But I went and allowed Jeff to take over and I can tell you I walked out of that place feeling high as a kite and just completely shocked. Jeff is amazing and really knows his stuff. He's funny and engaging and really takes the time to get to know you, your face and your routines. The facial itself was an amazing experience and was painless. The neck and shoulder massage after was just so relaxing and it really relieved a lot of stress. I don't think my face has ever looked this good in my life. Definitely going to be coming back on a monthly! Thanks Jeff! read more

Skincare has becomes Jeff's expertise and craft, and it clearly shows in his work and his knowledge. He took the time to understand my goals and needs and tailored an approach that was perfect for me as a 33-year old male with a beard. The PORE-fect Gentleman facial service was perfect and the post treatment shoulder/neck massage was divine. Jeff is by far the best esthetician and just an amazing individual all around. He'll also keep you entertained with his sense of humor and wit. I love the new office and location and will continue to keep coming back time and time again. I recommend him to anyone and everyone that needs an expert skin therapist. read more

Jeff did such a great job! I definitely would recommend him if you're looking for a great facial. He really made me feel so comfortable and I definitely fell asleep. Can't wait to go for my next. Thank you Jeff! read more

The G.O.A.T! Jeff is incredibly talented, knowledgable, caring and witty. You are in great hands. Can't wait to book my appointment for the new location. read more

Skin Factory - So welcoming - Estheticians Near Me - Pasadena, California

I authorized Jeff to run my card for 3 facials. After the 3rd charge, I requested him to please stop the charges. He jovially acknowledged my request via text, and replied "ok, no worries, I'll take care of that for you". Yet he continued to charge my card an additional 4 times. I thought no big deal, it must be a simple mistake. When I gracefully requested a refund for the unauthorized charges he completely ghosted me and refused to acknowledge my messages sent to his business line (626) 406-1010. He ended up charging 7 facials to my account and refused to provide me with a refund. So I decided to go through my credit card company to dispute the 4 charges in question. COMPLETE INCONVENIENCE! My credit card company granted me a temporary credit for the facials that I did not authorize, but when Jeff submitted his rebuttal to dispute my claim and stated that I had receive services, they reversed the temporary credits back to Jeff. I contacted Jeff once again, this time via his business email and he claimed to be oblivious to the fact that the credits were indeed reverse to his account and firmly stood by his decision to charge my card seven times. Moral of the story is that Jeff lacks integrity. It's a shame this is the way he treats his clients. I would not recommend any type of subscription service with him. I understand that times are hard but I would never take advantage of my client trust like that, waste their time, and steal their money. It has now been well over 3 months since this incident took place so he has had more than enough time to rectify the situation by doing what is right. read more

So happy to have discovered Skin Factory. Love the custom service that Jeff is able to offer for any skin concerns I have. He is a very sweet and friendly aesthetician as well. Very happy with the results of his work. read more

The Skin Factory and Jeff are incredible! Jeff takes the time to make you feel comfortable and answer any and all of your questions. I went with the Jeffie Take the Wheel facial and Jeff customized a facial specifically for me. It was relaxing and just what I needed. I can't wait to go back! read more

Jeff is amazing! I went here for my first facial and I felt really comfortable throughout the whole process. As someone who has problematic skin, I was really impressed by how knowledgeable Jeff was about my ailments. I felt really relaxed and refreshed after the entire process. Days later my skin feels soft, rejuvenated, and it's glowing. read more

I highly recommend Skin Factory to everyone. Jeff is hands down one of the best in biz.

I have been seeing Jeff for my facial care needs for a long time, albeit not consistently. However, every time I go, he knows just what I need and how to help me. He communicates well and educates you with what your skin needs. He even answers texts when you ask for the 3rd time what product he recommended you use! His space is inviting and relaxing. I would highly recommend Jeff for all your facial care needs! read more

Highly recommend booking a facial with Jeff. This was the best facial I've ever had. I have acne prone skin and facials in the past have been a painful experience. This was not the case with Jeff, even the extractions did not hurt at all. He is very knowledgeable about skin health and you can tell he really cares about his clients. He will give you a fully customized facial based on your skin. Very relaxing experience. Shout out to Jeff read more

The best facial in LA and Pasadena area! Having been to my fair share of facialists, it was hard to find someone who really knew how to care for and understand sensitive skin. Jeff makes you feel comfortable from the get go and takes the time to get to know your skin, which shows in the outcome. Book the facial, your skin will thank you later. read more

Jeff 100% hit the mark! Just what I needed for some self-care and relaxation during a high stress time. He is extremely warm hearted, knowledgeable and communicative.The salon and private studio is so warm and welcoming that I felt right at home. Jeff followed up post facial with an email breaking down a recommended skin care routine that was SO HELPFUL! Thanks again! read more

Going to an aesthetician is a new concept for me. I am dealing with rosacea. Jeff was able to help me with my rosacea and giving me that glow. If you're looking for a truly luxurious and effective skin care experience, I highly recommend Skin Factory. read more

Skin Factory - Estheticians Near Me - Pasadena, California

This was the BEST facial I have ever had. Jeff's space is very comfortable and relaxing. I did the "jeffie takes the wheel" facial so he was able to give me a custom facial based on my skin needs. He answered all of my questions about the products I already use. My skin has been glowing and it's been a week! The experience was very comfortable, relaxing, effective! read more

I had a great experience coming here & would highly recommend to others! Jeff was very professional & took time to ask about my skin care routine & if there were areas of concern. Overall I felt the products used for the facial were great & I left with my skin feeling wonderful & hydrated! Will definitely come back. read more

Not only is Jeff incredibly knowledgeable and passionate about skincare, he is also an amazing human. I let him decide what my face needs during each appointment and I'm always left feeling like a new woman. I highly recommend Jeff for your skincare needs! He is also a very talented designer and makes the best shirts! :) read more

Jeff is incredibly talented and leaves my skin glowing after every session! He is kind, a great listener, and always knows what my skin needs. He takes the time to get to know my routine and gives the best recommendations on products and things I can do to help improve my skin. I always leave feeling so relaxed and taken care of, and I've encouraged all my friends to book appointments too. The new location is super convenient for parking and such a relaxing space -- highly recommend! read more

Jeff is a serious pro. My facial today was especially geared to what I needed. Jeff's salon is inviting and calming and he does not rush through any steps. You leave not only with an amazing complexion, but also relaxed and happy with the results. I love that he follows up with a reminder email of the products and steps to take for the best outcomes. I highly recommend him!! Go and soon! read more