This is my favorite hair salon. Amanda makes everything she touches beautiful. She listens to my…read moreHair goals and magically makes me beautiful! I would also like to compliment Morgan, who is such a wonderful receptionist. She is friendly, professional, and attentive to the needs around her. This truly is my happy place! Plus, I love Kevin Murphy hair products.

The level of professionalism, customer service & the needed skills are top notch here. You are…read morewelcomed, and taken care of. Tiffany Quinn was my stylist. She is a Master Stylist, and does an amazing job.

I found my skin guru, and although it has taken years Tracey is so worth the wait!…read more I came by today for a dermalinfusion facial treatment. The process was painless, easy, and my skin looks AND feels so incredible. Tracey walked me through the process and the science behind this quick and easy treatment. I cannot stress enough how relaxed and at ease the process was. Upon arriving I was tucked into my cozy treatment bed. This bed was a huge perk, comfy blankets, and it's adjusted for comfort by remote (Tracey took care of that). I have been to quite a few Med Spas in the Twin Cities, and they all have differing opinions and recommendations on my skin. Tracey by far provided the most gracious and well rounded advice. She immediately assessed my skin, and did not inflate or exaggerate areas of improvement. I had such a great experience that I decided to sign up for their monthly membership. Which is a great way to save on ongoing facials, injections, products, etc. It's taken years, but I finally found a medspa that I can feel comfortable at! The good: easy scheduling The better: beautiful and comfortable setting The best: top notch owners who do not up-sell or pressure. These are the experts and I feel lucky to have found them. They both have years of experience and expertise & are constantly developing their tool kit, even pioneering many treatments such as SkinPen! I'll post an update upon my next procedure. I haven't yet decided what that'll be, but the Refinery offers the best of the best. I can't wait to try my samples! Great variety of medical products for your at home care routine as well!

I recommend the Refinery to all of my friends and family! I can't say enough good things about this…read moreclinic. I've been going here for about 3 years consistently and the staff has always been so helpful. I go to Kylie for my facials and she has helped me so much with my skin journey! Always knows what treatment is best for me and gives recommendations on what products I need. Recently I started going to Michelle for Botox and filler and she has been amazing too! Overall, 10/10 experience skin is an investment and I'm so happy to have these lovely ladies treating mine!

Liv, the brow specialist, was amazing! I am particular about my brows - color and shape. She…read morelistened and did them perfectly! I have had my brows waxed and tinted in many different salons across many different states. She is by far the best I have gone to!

9:59 the door is wide open and the young lady tells me to wait outside cause they don't open til…read more10. Ok. Good day.

My hydro facial with Carrie was amazing! This was a new experience for me and I love the results!…read moreMy skin looked younger and fresher right away! I love Joules Medspa!

I've fallen in love with this place! New ownership and management, better facilities, equipment,…read moreand experiences. I am currently doing IPL for hyperpigmentation and laser hair removal and I'm impressed with the staff and the results!

Thank you, Vera, for being an amazing stylist and the proud owner of your beautiful salon! The…read moreatmosphere at the salon is fantastic, and you, as the owner, make it even better! I found the salon on Yelp and drove over an hour just to have my hair done, and it was absolutely worth the drive. I've tried getting perms in the past and always requested a spiral perm, but they consistently gave me a traditional perm, which never turned out right. However, I absolutely love my hair now, and it has boosted my confidence significantly. I am so grateful to have found your salon and you as my stylist! Thank you for your time, and I look forward to seeing you again soon for other services! Sincerely, Rachel

Vera is the Best. She just moved into a great new space and I love it. The parking is so easy now…read more Check it our. 1287 Promenade Place suite 114. Eagan . Called Phoenix suites I have been coming for years and this is a huge plus in my books. Still great skin care and haircuts. I cant say enough good things about Vera and her service. Xo

Have been seeing Alicia a long time, followed her to her new location…read more Have had various areas treated, including cosmetic acupuncture. Results have been very positive. Also have had several herbs prescribed which have helped different symptoms. Alicia is very nice to work with. She knows what she's doing. Very knowledgable. She really takes the time to understand and think about whats going on with you. If one thing isn't working she will figure something else out. She has been extremely helpful and would definitely recommend Alicia! Joan F.

I went in for cosmetic acupuncture and Alicia helped me through my Reynaud's Syndrome and sinus…read moretroubles. She also made sure that the cold that I was about to get two days before surgery didn't take place. Needless to say, the cosmetic acupuncture was delayed, but we're now through the sixth session for that, and my skin is much smoother and less red and I have fewer wrinkles. Overall, I have better circulation than I did before I went in and I'm not the freeze baby that I was and I thank her for that.

They will charge you for the full cost of the service (which was $85.00) if you're unable to make…read morethe appointment/don't cancel within 24 hours. I did see this on the agreement when booking, but the fact that I had to go to work unexpectedly and they "already waived the fee" for me two years ago made this entire situation infuriating. EDIT: The response to this review only supports my original conclusion toward this company with phrases like "you threatened to leave a bad review" and "if you didn't get your way" which is exactly why I attached screenshots. I will gladly let them keep my $85 if it encourages potential clients to take their business elsewhere. It is also inaccurate that their policy is industry standard, as I've worked at a salon and am currently a happy patron at several others.

Love how Becky and Kenzie have helped me transform my aging skin! I've had great results with…read moreregular treatments, including micro, needling, BBL, and facials. I appreciate their recommendations and education, and feel more confident in my skin! My young adult daughter has also had great success with her acne prone skin and were thankful for Lindsay's help with that.

My face looks and feels amazing. Susan is always such a pleasure. I love that she explained the…read moredetails of the facial thoroughly so I would know what to expect. She's also great about following my lead on talking vs quiet and I was grateful for the opportunity to chat today.

Great salon w talented hair people. I recently participated…read morein a practice hair cut in their well hidden teaching salon to the right as you enter the salon. Was so impressed w the way they nurtured and taught these new hair stylists. You can get on a list for hair cuts or color if you contact them. My regular salon visit was great but I noticed the prices kept rising and it was tough to keep going on a regular basis. Salon is bright and clean and welcoming.

Go here for all your skin care needs. Justine is a fabulous, credentialed and lovely provider that…read moreis there for all your skin care needs. The spa has a relaxing and cozy environment. Kelly at the front desk is friendly and helps you with any questions you have. Procedure pricing is transparent and affordable. The medical grade skin care products are vast and for all skin types. I will be back for more!

Justine is awesome! She genuinely cares about the client! Would highly recommend - had a great…read morehydrofacial!

I'm always very impressed with my outcome and everyone is so nice!…read more Highly recommend going here for lashes, face masks, or massages!

I have received several giftcards to FF and since visited a couple locations for various services…read more While the estheticians, experience, and ambience have been nice, I just haven't gotten the desired results from these services. I first got a lash lift that left my lashes the exact same as when I walked in. Since I had another gift card, I figured I could come back and ask for the solutions to be left on for longer and possibly a different rod, but again the service just didn't work. Luckily I was given a discount without asking. I tried their dermaplaning service which was great and didn't disturb my skin at all. Lastly, I decided to give the mini mask a try. I have quite dry skin and thought this would be a simple solution for my concerns. However, I developed 2 really large and pus filled breakouts on each side of my face the next day. Unfortunately, it would have been better for me to stick to my routine at home. I can't say I would recommend these specific services. As a side note I was also a tad frustrated when I explained I was experiencing some acne since starting birth control (a common side effect listed for many different forms) and was told that was probably a coincidence and asked if I was washing my pillow cases enough by one of the estheticians. I was hoping that with skincare experts, I wouldn't have to explain that hormonal changes affect your skin.