Liv, the brow specialist, was amazing! I am particular about my brows - color and shape. She listened and did them perfectly! I have had my brows waxed and tinted in many different salons across many different states. She is by far the best I have gone to! read more

9:59 the door is wide open and the young lady tells me to wait outside cause they don't open til 10. Ok. Good day. read more

ok, this is specifically about the Benefit Brow Bar they just added at the Burnsville location. The brow expert named Liv was fabulous, fun to talk to, dedicated to making your brows just perfect. Never tried to sell me anything. I-tried the Ulta brow bar in Apple Valley and the person there did a terrible job and over plucked. Liv explained how I could correct it over time. Thank you! I will be back. read more

The worst Ulta in the area. Save yourself a headache and go to another one. Even the little one in Target is a better use of your time. It always feels disorganized and cluttered in the store: boxes on the floor, half stocked shelves, but nobody actually stocking anything) and the staff is the least helpful you will find. I'm old, I know what I want, I'm not even talking about spending a bunch of time walking me through options - just basic service so I can buy what I came for! read more

This ulta looks small but stretches for a long way back inside and is my favorite one in the suburbs! The employees are unbelievably kind and welcoming. This specific ulta is different than other ultas in the area because it has a wide variety of brands. Brands like Korean skincare, textured hair brands and a lot of the newer low key brands. Not only do they carry a huge variety of brands but they carry the full range of products in each brand and it's very convenient because you don't have to order online. They also let you buy online products in store using their POS device. I've ordered a few products like that over the years and they ship it directly to your house as well. I love everything about this ulta! And it's definitely worth a visit since it's nestled between target. read more

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Absolutely love this place especially when you just want to test stuff and not buy!Unlike sephora they had lesser staff so no one keeps jumping on your head every 5 seconds. Like the location right next to target. Today I picked up a too faced lipstick Bon Bon love love the color for summers :)It's $22 but lipsticks go a long way so it's all good One con for general customers but doesn't concern me is that durning my stay for 20 mins no one came to ask me how I was doing or did I need help.This would piss off lots of customers. read more

Ulta Beauty - Minions lol - Cosmetics & Beauty Supply Near Me - Burnsville, Minnesota

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I can't wait for this store to reopen, and specifically so I can have Brittany in the salon cut and highlight my hair! She's a genius with cut and color; I always walk out with beautiful hair after she works her magic on me! read more

I honestly cannot stand this place. Not Ulta the company- just this particular location. The staff seems to have an unwarranted superiority complex that I don't appreciate. I love the products and the variety but I have had some of my worst customer experiences ever here. Case in point: I purchase 2 L of hair products that I paid $46 for on ulta.com. In the time that it took for them to be delivered, I saw the same L on sale elsewhere and purchased them. When my ulta order was delivered I brought the entire unopened box in to return them. I had that shipping sheet and a copy of my order that was in the box. But because these products were on sale for like $16 around Christmas, they wouldn't give me the full refund because I didn't have a copy of the email that I was sent after placing the order. The staff member was condescending and insinuated that I was attempting to cheat them out of money. I literally drove 30 minutes home and then back with the email to return them. Because apparently they can't utilize the order number on the sheet to look it up?? My most recent experience: I'm looking for hair color components- developer, color, toner, etc. As I'm standing in the aisle with haircolor, someone approaches and asks if she can help me. I ask if they have what I'm looking for and she literally laughed at me. Stated, "well, we actually have a hair salon heeere, so we don't sell haircolor." I was a little taken aback and thought she was joking considering we were standing right next to about 300 boxes of it. She wasn't joking and so I left. I always say I won't be back to this location but I am seriously done now. I've certainly never had an experience like that at Sephora. They look shit up on that sweet little smartbox we refer to as a computer. And they're nice there. read more

First of the staff at Ulta and the store itself is absolutely great. THIS REVIEW IS FOR A STYLIST AT THE SALON!! Brittany in the salon absolutely butchered and ruined my hair. I buzzed my hair a hair last year and it was a little below my shoulders. I had one person trim it to even it out in august but hadn't had it actually cut yet and after years of struggling with my hair I was actually beginning to be happy with it. When it was finished it looked like a four year old had done it. There are chunks just cut out of it that are supposed to be layers. I am SO upset. I wanted a TRIM! Do NOT let her touch your read more

I recently came to this location to get a brow wax. It was surprising and convenient that the wax specialist could take me right away without an appointment. That is the only pro. I've had my brows waxed dozens of times. This was the worst outcome. They were uneven and to cover it up, she encouraged me to start filling them in with makeup. It's shocking she actually completed school because her idea of filling them in left me looking theatrical. It was so embarrassing that I had to buy makeup wipes to take it all off before I could even leave the store. What a ripoff. Do NOT go to this location for waxing. read more

Rob was literally amazing! I came in looking for a styling wand -- he showed me an amazing product and even tested it on my hair. He was so engaged in not only selling me a product but actually to get to know me. I'll for sure be driving down from Minnetonka to see him again! #gorg #flawless :* read more

The salespeople here are overly attentive. I had six women in the span of fifteen minutes ask if I needed help. Not to mention that whenever I tried to sample the products, some chick would follow me around like I was going to steal something. I can buy something online without being stalked and harassed, thank you very much. Won't be back to this location. read more

Worst facial ever. I made an appt for a microdermabrasion. Got there and waited around because stylists were busy behind mirrors. Finally tracked down a floor worker who found my person. She basically said, there's the machine I don't really know how to use it yet but I have other things that will give you a good exfoliation. She mixed stuff right by my hears, slathered stuff on her hands like she was warming it up right above my face so I got a light splatter before she applied. The room is stark and sterile. I left basically feeling like a greasy mess. Never again. read more

Worst haircut I've ever received...and I'm 40, so I've had a few. Thankfully the 'stylist' called over one of the other cosmetologists to fix it as best they could. The front desk staff was kind, but I'll never, ever go back for a cut. read more

Horribly rude cashier. I went in to return a product that I purchased at a different location, and she took an unusually long amount of time processing my return of one item, then said to me I an accusatory manner .... St. Louis Park?!!! Is that where you're from??? Felt like an interrogation instead of a simple return. Meanwhile, other customers on either side of me were in an out with similar transactions. Worst Ulta I've ever been to. read more

Great store, however there is an associate there who I've experienced several times, who insists on calling everyone dear incessantly, "thanks for waiting dear, did you find everything you were looking for dear?", "are you a member of our rewards program, dear?", "can I get your phone number dear?", "thank you dear, that'll be $48.99, dear. ","Credit, dear,? push the cancel, dear." "Receipt in the bag, dear? There you go dear, have a nice day, dear" I'm sure this is just a bad habit she has developed, but it sounds so condescending coming from late 20/early 30 year old, even if it is well intentioned. I can't believe none of her managers or co workers have coached her on this, she'd drive me bonkers if I had to work next to her all day. read more

two thumbs up to this place. The selection of beauty products here never ceases to amaze me! Super awesome :)

I have to agree with everyone posting about the staff. I always feel like they don't "see" me when I am in near the makeup. Almost like I am invisible. Then when I get someone's attention they tell me they don't actually work there, they represent a particular brand of makeup. It appears we(customers) are not anywhere near good enough to warrant good service at this location. I hope the corporate levels are reading these reviews and make a change. Please don't disappoint me and ignore this just because this company makes so much money. read more

Really did not enjoy my appt. I had my eyebrows done from Bridget and she took off most my eyebrow when i said just a clean up! I would not come back to this salon! read more

Nothing against Ulta, I love the company. But they seriously need to start hiring better workers. The girls come off as snotty. And I know it's not me because this happens EVERY SINGLE TIME I go in. Who are you again? And why are you giving me attitude and treating me like I'm beneath you? You work retail remember that. Your job is customer service. If you don't like it then leave. read more

What a terrible experience! My teenage daughter and niece went to have makeup done...a $50 "professional" service! They left there almost in tears, they looked like clowns, the lines weren't straight, the foundation wasn't blended...what a joke! Call to complain and the manager Rita immediately gets a defensive attitude. Speaks over everything I'm trying to say. Tells me if they can't speak up for themselves they shouldn't have come alone. Really?!?! Now I need to babysit your staff?!? Shouldn't they be trained and monitored by the company that pays them?! Wow! DO NOT GO HERE IF YOU WANT GOOD SERVICE!!!! read more

Nothing a single good thing to say about this place. Every time I go in, it's a reminder why I don't like going there in the first place. It is one of the poorest, if not the poorest customer service in the Burnsville-Apple Valley area. I don't mind Ulta, but this location is just terrible! Today is my last visit to this place ever. read more

I went to this Ulta because I have had such a bad experience at the other two I used to go to. There was approximately 30 customers walking around and numerous customers looking for help! I found my make up and dug through unmarked display to find my color was not there. There were two young men standing there talking to each other but I could tell they worked there because they had the earphones in their ears. I said "do you work here" and one said "no I work at Walmart". Really cockey. He had spiked hair and was wearing contacts that made his entire eyes lime green. Most places don't hire zombies for staff which is why I was unsure if he worked there. I asked if there was another place they kept my makeup and he said up front. I went up front and surprise no make up. I bought the next color up. I have been to Ulta 4 times since I changed to this make up and every time I have had to get a different color as they are out. This was the last straw for me. I will find a different brand and not return to Ulta in Minnesota. The worst customer service I have ever encountered. read more