Mona was super knowledgeable and patient since it was my first time getting a face peel and Botox !…read more I would go again only with Mona !

If I could give this business less than a one star, I would happily I have never in the history of…read moreliving in Los Angeles encountered bad Botox I paid $780 which is usually way more than I would pay the week of the Oscars. it never took. I ended up with creases I didn't have prior. My eyes ended up sagging down. I called them. They wanted me to come in a second time. I did only made the situation worse ended up with the crease now between my eyes and they only gave me a partial refund on my lips. They offered to have me come in a third time I said I no longer trust you I want my money back. Verbally said they would never did I then showed up to their office three times they were never in sent me up to a different location. Spoke to a manager who said oh we certainly don't want small claims or a Yelp or Better Business Bureau and we will get back to you as soon as possible and no one ever did. I am still fighting them this need they need to go out of business. They're awful.

I had my first facial with Carla and I was so impressed. I've had a lot of facials before so I'm…read morequite picky but I've been out of the spas for a few years while I went through cancer treatments. Carla was the perfect reintroduction to luxurious self care and my skin really needed a boost! I've felt like facial massage has become a lost art lately, and often times estheticians are so focused on gadgets/tools/lights/etc that the soothing benefits of manual facial massage have fallen by the wayside. I was so so pleased when Carla give me a wonderful face/neck/shoulder massage while under the LightStim. It felt wonderful and it gave the impression that she cared about her clients relaxation in addition to results. So when it was time for the mask, I hoped she would continue that level of warmth and she did. She did a hand/arm massage while I masked, and that was so nice too. I've had so many technicians either do their dishes during that time or leave the room completely and I appreciated her care for the full treatment. Her products were all great quality, facility was clean, I was offered water and never felt rushed. It genuinely feels like Carla cares for her clients, and sadly I think that's not always the case (especially in LA). I left feeling relaxed and refreshed and had a healthy glow. Thanks Carla! It's tucked away off the street a little so it was very nice and quiet inside Lulur Spa! Only negative is parking can be a little tricky in the area, it's right on the busy part of Robertson (but near a bunch of the Vanderpump Rules landmarks if you're a fan!) so give yourself extra time for parking.

I have been seeing Carla regularly (1x/month) for over 5 years now...which should attest to how…read moreamazing she really is! Went in originally because I was suffering from hormonal/cystic breakouts due to PCOS. Never had acne my entire life, then this hit me in my late 20's. Part of my plan to fix the problem included regular deep cleaning facials (along with better diet/exercise/supplements/etc) During the first year, Carla noticeably decreased cystic breakouts overall, along with the scarring marks I had along my jawline/cheeks (caused by those breakouts). She put me on a new facial regime using iS Clinical products - which I continue to adhere to religiously to this day. Basically, she helped my skin recover from a traumatic 2 years of hormonal acne. Today, I RARELY breakout. I can't even remember the last cystic blemish I've had - it's that seldom. That said, I still see Carla monthly to maintain my glow and give my face a nice deep clean :) Carla is amazing at what she does. And I'm positive that since I'm a regular, she gives me a bunch of little extra freebies every time I see her for my monthly facial service. I've come to know her well as a friend too, and genuinely love this woman! BEST OF ALL - she is SUPER DOG FRIENDLY (has 2 of her own)...my dog comes in with me for all my services, right up on the spa bed :)

I have been a client of Ma Maison for many years, and am always impressed by Diana's awareness of…read moreher industry and the fact that she never stops making additions and improvements. Luba and Regina are expert aestheticians. I see them for waxing and facials and they are both incredibly knowledgeable, gentle and kind. I thoroughly trust my skincare to them. Ma Maison is an oasis of calm and beauty and I don't mind driving from Pasadena every time I go!

WOW! Ma Maison is AMAZING! What a wonderful group of people. The owner is so passionate about…read moreeverything she does there! You must go even if for just a facial!

Oxsana was amazing. I booked a body scrub and a Swedish massage. The body scrub felt amazing and…read moreleft my skin so soft. The wet room was fantastic,the rain shower head was a very nice experience. The massage was so relaxing. I would recommend Raya for all your spa needs. Thank you Oxsana you are the best!!

I had a facial with Karmela, who was very kind and thorough. She helped me better understand what…read morewas going on with my skin and gave me several helpful recommendations. My skin was glowing afterward! I also had a massage with Oxsana, which was wonderful. The chairs were so comfortable, and the environment was very relaxing. It was also cost-effective, which I really appreciated. I'll definitely be back!

You get what you pay for when it comes to facials and skincare ... and this was worth every penny !…read moreI had one of the most amazing facials today with Reanna. I did the 60 minute purifying oxygen facial and it was so relaxing. The massage was plentiful and felt heavenly around my cheekbones. Highly recommend. The ambiance is beautiful as well.

Amazing facial!! Beautiful space, friendly staff and great facial by Elisa. My husband wouldn't…read morestop complementing my skin after. Found my new facial place :)

I am not one who bothers to write reviews, BUT, Sophia certainly warrants a glowing one! I have…read morebeen going for regular facials for decades now, and once you find a facial therapist who understands your needs, you stick to them no matter what. So, when my longtime therapist retired, I was left with the daunting task of finding a new one, hopefully near my residence. The only problem with this project is you have to risk trying out the new therapist before you know for sure, and the damage they might cause (to your face and pocket) is yours to deal with. So reviews became a critical entry barrier. Sophia made it to the very short shortlist. And right from her professional online presence to ease of contact-ability to speed of responding to enquries and confirming/reminders for upcoming trial appointments...all the way to the actual consultation/trial facial which was flawlessly excuted, she proved she was a rarity in Singapore. No hardsell, true passion for her craft, and genuine interest in building a long relationship with clients who are entrusting her with not just their face, but also their confidence. She put in the work in her little cosy basement shop in Siglap Centre, and let the rest speak for itself. Hands down the best facial therapist in Singapore! Now, selfishly, just need to make sure she doesn't retire anytime soon...

GAME CHANGER! In a world with so much skin care and everyone on social media telling you what your…read moreskin needs. Sophia is the Professional you NEED! With results, Instant and long-term she has transformed my skin. As a beauty professional myself I have been getting facials for years, but once I started seeing Sophia and using products she recommends everything changed! Post my first appointment years ago till now I get constant compliments on my skin from strangers and Clients. She is sweetest sole with all the expert knowledge. She is a joy to be around and chat with during your appointment. I leave every appointment skin glowing looking fresh no crazy marks from extractions either! Thank you Sophia! Also side note: convenient location with super easy parking. Lets be real we live in LA, parking matters

Marina is Super professional, sanitary and quick. I'm sooo happy I found this place!!!!read more

Most amazing waxing service of my life. Quiet, private setting. Marina was prompt with starting my…read moreappointment and was very throughout yet gentle. Highly recommend

This is honestly the best facial treatment I've ever had im not kidding…read more I went to Eti after hearing so many recs, mainly because I have problematic skin. From the second you walk into her clinic you feel calm, clean vibes and such a good energy...I immediately felt like I was in really professional hands. she took the time to properly analyze my skin and explain exactly what she was doing at every step, why it suited my skin type, and what results to expect. The treatment itself wasn't just thorough and precise - it was also super relaxing and enjoyable. She did a deep cleanse but in a gentle way, no irritation, no redness, just done perfectly. I even let her shape my eyebrows - which as a guy I'm usually a bit nervous about(!!!) - and she did it in such a natural and subtle way. It didn't look overdone at all, just a clean, polished upgrade that really lifted my whole face. The products she uses feel super high quality too. By the end of the treatment my skin looked smooth, even, fresh, and glowing in a way I haven't seen in a long time. I walked out honestly SHOCKED by the results. Beyond the professionalism, Eti is warm, patient, and really makes you feel like you're her only client. She doesn't rush, she doesn't skip steps, and she genuinely cares about your skin and the outcome. Thank you so much Eti !

I had a disappointing experience here, which is unfortunate because the facial itself was great…read more I was initially quoted $350. During the service, everything was great until we got to extractions. After already going past 15 minutes, I was told there would be an additional $50 charge for "extra" extractions. This was not clearly disclosed beforehand, and I felt put on the spot to agree since the service was already in progress. The final total came out to $400. After the facial, I was shown "premium" products and told the total would be around $1,000, which had never been discussed. I explained that I could only afford around $500, and I was considering a selection of products within that range. However, when I asked whether one item, specifically an SPF, was necessary, the tone shifted. I was told there was no point in continuing to go over products if I was not going to purchase anything and that we "were not a good fit," to which I agree, but not because I asked questions or was unwilling to buy. As a result, I chose not to purchase anything and canceled the next appointment. I left feeling dismissed and unwelcome. As a young client still in college, I would have expected a more understanding and respectful approach rather than pressure. Overall, the lack of professionalism made this an uncomfortable experience.