I change this review as I thought there was transparency with the pricing but sooo misinformed…read more Their pricing for an urgent care is astronomical so outside of reasonable and fail to inform their patients at the time. I did not go to an ER I went to urgent care

Sorry folks, I hate to break the bad news from this worst patient care location by Baptist Health…read moreCare, which lacks everything besides treatments. They wouldn't even keep hours open long enough for when a patient needed urgent attention, even if it was rather difficult. It's a huge disappointment for me, and I was forced to reconsider changing my new primary care doctor and physical therapy in my local area without a communication barrier and being behind on needs. I won't be using this urgent care again for not getting my case resolved. Please listen to your own body, not others, and do what you have every right to protect yourself away from danger risk!

5-stars. Came to do my pre-op medical clearance. Everyone was so nice and the gal that drew my…read moreblood was the best! Would definitely recommend to anyone in need of urgent care or medical testing.

Terrible experience…read more Today, Saturday, July 18, 2026, at around 1:00 PM, I visited the Miami Beach location because I injured my foot and was in significant pain. Since I don't have insurance, I was informed that the medical consultation would cost $140 and the X-rays $80. After the nurse took my X-rays, Dr. Luis Cabrera never brought me into an exam room, never asked about my symptoms, never looked at my foot, and never performed a physical examination. He simply looked at the X-rays, said he couldn't see anything, recommended that I see a foot specialist, and told me the radiologist wasn't available to interpret the X-rays. When I asked who was going to perform my medical examination, he replied that he didn't need to examine me because he already knew I had injured a toe. I explained that he had never even looked at my foot, but he insisted he didn't need to. When I asked how he could give a medical opinion without examining the patient, he dismissively told me to "find someone to explain it to you." I then asked, "If you're not going to examine me, why am I being charged $140 for a medical consultation?" At that point, Dr. Cabrera became angry, told me not to pay anything, and ordered me to leave the clinic. The entire incident happened in front of the nurse and the receptionist, making the experience humiliating and deeply unprofessional. I left the clinic without receiving a medical examination or treatment and without paying, because Dr. Cabrera told me to leave. I have never been treated with such disrespect by a physician. I cannot recommend this clinic based on my experience.

Welcomed my granddaughter at Mercy. The maternity ward is great. The nurses are very nice. Moms…read morehave private rooms with great views of the water. They have a very nice menu for both mom and dad, they can even order snack food between meals! The ward is very secure starting with the check in at lobby and security doors on the floor. The only bad thing is only 2 adults are allowed at a time.

I arrived at the ER having driven myself there, in no pain but with soaring blood pressure. I was…read moreasked if I suffer from anxiety, which I do not. For the rest of my stay I was questioned about anxiety over and over again. They even sent a psychiatrist to talk to me about anxiety. I was even prescribed medication for anxiety. I was not listened to. I came in with soaring high blood pressure that started turning into a small headache. They kept giving me tylenol, which I know doesn't help me at all and I told them so but it fell on deaf ears. The headache turned into a full blown migrane. I literally had to scream at the nurse to get me something for migranes on my second day of stay after two hours of waiting for her to return with it. Most of the equipment is broken. The blood pressure machines hardly worked. They ended up leaving a functioning one in my room since my problem was blood pressure.The room was filthy. The sheets were only changed once after three days and only because I requested it. The cleaning person then came in with a giant flat mop and swept/pushed all the dirt and my hair into the bathroom where the piles remained after I left. At one point while I was in the bathroom, someone came in and started making the room up for a new patient. My experience was disastrous.

Muy mala atención hay enfermeros malisimos con tremenda malas forma mi hermano estuvo un mes y pico…read morehay salio de hay con infeccion en sus partes porque no lo limpiaban bien hay enfermeras super buenas y hay otras que tratan los familiares como perros

My trip to the life fandango was due to my son breaking his tibia plateau by running. Yes I said…read morerunning as I heard the disbelief in your reading. The staff from the emergency room to the floor were cool and didn't harass me if I stayed past the 8 pm curfew. They made sure he was provided with information and addressed his pain or concerns timely. He was beyond ready to leave as they were ready to kick him out and after a 2 week stent he was set free. The orthopedic surgeon did wonders in getting his leg repaired. I was impressed that let his baby and my little one come up to visit with him. The crazy thing is they actually count the kids as 1 of the 2 allowed up at anytime. He was in trauma 3B

I have read the bad reviews and they're probably from non locals. I have been to other hospitals…read morein Florida and some are newer and cleaner and they don't have doctors. This one has some awesome surgeons and nurses. The rooms are great and they're clean. The waiting areas get a lot of traffic as most patients have more than one person with them. Speaking Spanish is a plus as they will always speak Spanish to you first. Parking is in parking lot is $1 for every 20 min max $8 a day or valet. They do validate which brings the price down a bit.

BEWARE of HIGH cost of medical appointments! MAKE SURE YOU SPEAK TO THE ESTIMATES DEPT before…read moreproceeding w/any appointment. Despite our outstanding health insurance plan (BC/BS PPO) I was given an estimate of AT LEAST $2500 for a deductible for an ENT appointment. Sole MIA location charges for a HOSPITAL visit PLUS outpatient services rendered that day. For ear pain my husband was billed for hospital AND outpatient services totaling nearly $9000 ! A UM Sole Mia ENT looked into my husband's ear and retrieved a tiny piece left from an ear plug. Done. Antibiotic drops prescribed. "Hospital"charges were over $5000 and outpatient facility and additional $3000 + totaling about $9000! IMO this is a terrible abuse of their patients needing care. Shame on UM Jackson. How is this even legal?