Amazing improvements in the now Skookum Affordable Storage!!! I have had a storage unit there for a…read moreyear; had some rat damage under the previous owner, though he tried. The new owners are doing a full overhaul!!-rats gone! new electric entrance for anytime access, updated record-keeping, consistent office hours. He is in the process of building more units, and the owner is happy to be helpful! As much as I am trying to take my things out of storage, I'm pleased that the facility feels clean, secure and support is available if needed.

Bob and Cherie, owners, were amazing during a stressful holiday weekend trying to help our daughter…read moremove to college. They even went down to Port Townsend to get the size truck we needed and had it ready and waiting for us when we walked in the door. Thank you, thank you! What a great business with excellent customer service.

Jest wanted to warn you that Sequim Storage has a NO REFUNDS policy. I had purchased a packet of…read moreboxes that were banded together. My neighbor, who just moved here offered me his collection of boxes. I attempted to return the boxes that i purchased from Sequim Storage, still banded, but they stated that the store has a NO REFUND policy. They would not let me return them.

Customer service at Sequim Self Storage is excellent! Tracy was a pleasure to work with…read more.. pleasant and professional, well informed and efficient. The facility is clean and well maintained. I feel confident that my items are in a safe and secure place.

Mike's Customer Service was amazingly beautiful !!! I did not have to lift a finger + he gave me…read morewater to drink!

New management recently took over and are a lot more thorough with safety measures, so any previous…read morereviews are irrelevant. Mike and Tammy have done great with the place and are super nice people!

This storage facility is clean and I feel safe inside. The staff is really accommodating and super…read morefriendly. Bonus: Clean restrooms. I would highly recommend using Armor Storage in Port Angeles. S. Greenberg

Unbelievably bad customer experience. Took multiple hours to get keys to the U-Haul that I had…read morealready reserved, paid for, and checked-in online. No one is ever in the office during posted hours. I watched a guy in the storage units have to climb the fence to get his car out of the gate because it wasn't working. Do not go here.

After being ghosted by a local mover on a Saturday, I called Sasquatch Moving Co and Umar answered…read moreimmediately. I never expected him to be available that same day and on a weekend, no less, but he was there with a coworker within 3 hours. Umar gave me timely updates until they arrived. They were both friendly, efficient and careful with our belongings. Their pricing was fair, too. I highly recommend this crew.

I have been renting a space here for the past 12 years since we moved to Port Angeles. Two years…read moreago we moved our primary residence, and updated our address. Amber however forgot to update it in the computer so win the rent went up by four dollars, we had no idea. She promptly locked us out of our unit. Keep in mind, that in the 12 years we have never had one single late payment, or anything happen. But, instead of phoning us, our phone numbers didn't change, she just locked us out. When I spoke to her the following workday, she refused to apologize, and just told us to go somewhere else. I really think that if you are in customer service, you should actually consider customer service to be something important. So best of luck to those of you who choose to go here. You never know when they're gonna turn on you.

Very reasonable rates, clean facilities, friendly service, and they're reinvesting in their…read morebusiness.

These folks were so kind to work with from the beginning. Very communicative, clean storage unit,…read morealways available for questions. I highly recommend them for your storage needs!

We have had excellent experience with this storage facility. There is a full time person that rides…read morearound in a golf cart and the front office has been extremely helpful. The facility is well kept and it is very easy to get our truck and trailer in and out. After dealing with the nasty owner at Sequim Valley Storage this place was a breath of fresh air.

I rented a few outside spaces for my 5th wheel RV as well as my car trailer and car. I went to pick…read morethe RV up to go on a trip, and found the door was completely ruined as thieves tried to break in. It was more than $1500 to replace. The only reason they didn't gain access was because they broke the knife off in the lock and jammed it. They also damaged the side storage containers, which I have not repaired, and stole several hundred dollars worth of equipment and tools. I filed a police report, and the officer took a look around and called it an unsecured storage area as there was barbed wire missing on the back fencing, and the camera coverage was lacking. Since I couldn't even gain access I had to find a local motel for myself and my dog at $100, then call a locksmith the next morning for $65, then go to the local RV parts place to buy a new handle and lock for around $50, and replace it myself. I also lost my $40 which was pre-paid for the Friday night RV space. The whole thing cost me over $2,000. After reporting the attempted break-in, I asked the lady in the office to please have the owner call me. I was assured that not only would they call me, but they would be addressing the lack of barbed-wire, etc. I removed the 5th wheel immediately. I never even received the call from the owner. When I went back to get the car-hauler and car a few months later, the security concerns had not been addressed like they had promised. I would never use this place again as I do not think they really cared about me, the customer, and the fact that they are advertising secure storage when in fact it is not.