This was one of the most uncomfortable and unprofessional experiences I've ever had at a family…read morevenue. The facility was filthy and clearly neglected: * No soap in the dispensers * Toilet paper scattered all over the bathroom floors * A completely broken changing table that made it impossible to safely change a baby For a place marketed toward families and children, this is unacceptable. What made the situation far worse was the behavior of the Operations Director, Logan Lortz. When I brought up concerns about the condition of the bathroom, he openly told me he "didn't care." During our entire visit, he instead followed me and my children around the facility for well over an hour, obsessively watching and policing every little thing my kids did to the point that it became deeply uncomfortable and concerning. Instead of addressing legitimate sanitation and safety concerns, management chose intimidation and harassment. We ended up leaving early and canceling our membership because the environment felt hostile, unprofessional, and completely not family-friendly. Parents should seriously reconsider before bringing their children here.

I loved seeing all the children play, bounce, and flip around. They were so happy…read more We registered and paid for admission and cool socks that celebrate St Judes Children's Hospital. Fun with a purpose. The checking was very easy and the staff is very gracious, kind, and efficient. I did learn that I needed to bring my water bottles from home instead of paying $3.50 for a drink from the event's snack zone. Parking is free, great and there is a lot of it available. Everyone is friendly. I will play with the children next time we come. It looks like fun to me.

Had a little birthday party for my son here. It was great! The environment is pretty laid back and…read moreit's a safe place to let your kids run stand burn off some energy. Plus the price is right... we will definitely be back. I've noticed the recent reviews were pretty negative, I'm not sure why or what they expect from a trampoline park. But we were hap

My kid had fun but please do something about broken arcade games and machines that take your money…read more The motorcycle arcade game my kid was on completely went black-screened and started to do a system reboot mid-play. This machine did this three times while we were there and another child had the same experience while we were there. When I went to the front desk to inform the associate, she said they couldn't do anything about it. I suggested an out of order sign and this was shrugged off. I was also very disappointed to find out the tickets my son earned from the games he played he was unable to spend. We went to the front to ask to select a prize and were told their scanner for the game cards was broken. My son was extremely upset. To try to make him feel a little better I gave him two quarters so he could get a toy from one of those little gumball machines, and wouldn't you know it, that thing took his money too and no bouncy ball came out. Luckily, my child bounces back pretty easily and still managed to have a good time on the trampolines and obstacle course apparatus. I do think management should look into how they can offer refunds or give credits back when games don't work. The prizes earned need to be available the same day. It is ridiculous that I was told I could come back tomorrow when their scanner supposedly would be working. Not doing that. Here's hoping next visit will be better.

This jump park was so much fun for my littles! There were…read moreseveral different areas for them to run around and have the best time and burn so much energy. I personally love how this jump park isn't too big (yet it's a fairly good sized space), cause when you have two littles its hard to keep track of both of them but I could pretty much be anywhere and have a line on vision to where they were and what they were doing. They had a great time at every station! This park is at a great location, was fairly clean yet I came at the end of the day, so could definitely use a nice deep clean once everyone left, and the gentleman working at the front desk was kind and respectful. I do have to say that there was only one worker there the entire time I was there (or that I saw), yet it was a slow night so he wasn't looking like he was overwhelmed at all. The prices here were great and affordable, and we will definitely be back again!

Took my son here today for his 6th birthday and had a horrible experience. Bigger kids running…read morepushed my son over and scraped his knees to the point he was bleeding. I paid over $61 to leave after 15 minutes of arrival. Very disappointed with this situation as my 6 year olds birthday was ruined!!!

Here for the second time, and my son loves it! There is so much for the kids to do; between ball…read morepits, slides, trampolines, basketball hoops, etc. It is a good size and my son doesn't sit still for two minutes while in here. There is a good amount of activities for toddlers and school aged children to do. As an adult, there are plenty of places to sit down and relax. Lol It is slightly pricey but the kids do enjoy and stay busy the entire stay so it's worth it.

It's a fun place but dangerous for little ones if not supervised and I didn't see one employee that…read morewas not at the front desk enforcing rules or even barely paying attention. My 4 year old got in the roller ball and the staff member proceeded to roll her over without strapping her in. I cut it short when he rolled her on her head. The staff just paces back and forth watching kids break the rules that are in place for safety, like having one jumper per trampoline. The toddler zone is not actually reserved for toddlers bc again, no enforcement of rules. Could be a fun place if your kids are tough and you're not a worrier, but overall I don't enjoy visiting places where the staff does not do their jobs or watching posted rules be ignored.

Went to The Surge with my kiddo and we had an absolute blast! The place is huge and there's music…read moreplaying in the background which really adds to the fun atmosphere. There's so much to do and they even offer party hosting if you're looking for a spot to celebrate. We played for about an hour and a half and spent around $40 for the both of us (including socks, I think). One thing I really appreciated was the area reserved for kids three and under it's nice knowing the little ones have a safe space away from the bigger kids. Overall, we had a great experience. My only downside was the restroom it was pretty disgusting, smelled bad, and definitely wasn't clean. Other than that we really enjoyed our time and would come back.

I went in with very low expectations after reading the reviews. I went for a kids birthday party on…read morea Saturday afternoon. It was exactly what you would think. Kids everywhere, very loud and lots for them to do. It did look like a lot of fun. They have sections for the younger kids - 4 and under. Lots of trampolines and foam pits and climbing walls and hoops, dodgeball.....It did seem like the lines were long to get into the place - tickets, socks etc. There was a place to buy water and soda and also what looked like a room in the back for birthday parties. Couches and tables throughout but hard to get on a busy day. I did see staff walking around. I am sure parents like taking there kids here - they probably sleep hard later.

On a random Saturday trying to find something to do we discovered the Saturday 10-12pm 5 and under…read moretime, IMMEDIATELY great experience such that on the same day we first visited, we scheduled my daughter's birthday party there. Speaking of, Zaliyah was so helpful coordinating the party, setting up and hosting were absolutely seamless. Incredibly friendly and helpful staff. Daniel and his team are great. Excellent experience each time.

Trying to contact this business is a NIGHTMARE. The only reason this is 3 stars is because Haley…read moreour planner absolutely killed it. The front desk wouldn't answer our calls - for days - and when we got there, couldn't suss out our appointment. But the floor staff is great!

I love Oveam Tumblers! I have been going here since i started and the staff is amazing, the…read morecoaching is amazing and it's the place to be!

This place is so wonderful I've been going to this gym for so long the coaches help the kidsread more

Great experience for children of all ages where they will…read moremeet up in structured and caring environment to learn and have fun

This is the best place! Hosted my son's birthday party here and it couldn't have been better…read more Diane is so great to work with!