We have been members for three years and visit two or times a month. The staff are always friendly…read moreand helpful. The special events with activities lead by staff are wonderful. We appreciate a place that has become a go to when it's super hot or raining that's safe, fun and family friendly!

Planet 3 - now Defy, I'm honestly not sure what to call it because the outside sign says "Defy" but…read morethere is still tons of merch inside with old branding. Anyways, if you're a parent and you're kids have been stuck in the house or just need to burn off some energy, then this is the place to take them. Why not 5-stars? Well it's from the anxiety you feel watching your kids narrowly escape serious brain injury from near miss, mid-air collisions, with other children. Are there staff monitoring people, sorta, but mostly it's parents in here doing one of two things: a.) helicoptering around their children b.) scrolling on their phones (writing Yelp reviews, of course.) As a parent, you don't come here for the peace of mind. No, it's for the hope that by the end of it all, your kids are going to be so tired that bedtime will be a breeze. The floors are disgusting, the staff is young and look like they don't want to be here, and it's really only worth it if you find a Groupon so you can afford taking multiple kids but it's earned it's 4-stars because of the energy it takes out of my kids. Time it at the right part of the day and bedtime will be a breeze.

First visit here. Brought 10 yr old granddaughter. So much to do! Worth the cost. Lots of…read moredifferent options to test her abilities. Zip line was so fun!! Food not too bad but seemed a little meh. Overall, a good time was spent with most kids being courteous and pleasant. My only concern was laser tag. Once the announcement was made, everyone ran at full speed to get in line. That was dangerous, considering the number of kids there. Aside from that, we had a very good time.

Ok so the first thing I'm going to say in this review is that the customer service was great. This…read morewas my first time visiting this location with my son, and we were warmly greeted immediately. The young lady behind the counter was very friendly and informative, which was important to me. She walked me through the waivers (for me this part is usually complicated, but she walked me through it easily). If anyone wants to check the place out go on a Tuesday, $10 Tuesdays! Ok so now that I've got that out of the way... I will probably not come back, the place was filthy. The 7 and under play area had missing pads in random areas and in its place was all cement. The floor pads had sticky stains and a good layer of dirt, lint from socks, and a latex glove. The ball pit looks nice on the outside, but when I jumped in with my son you can clearly see something that looks like black mold on half of the balls. If it isn't mold then I don't know but that's what it looks like to. While I was in the ball pit you just can smell, and literally feel how dirty it is. They didn't have many arcade games, and about half didn't work. Also there were lots of areas they were closed off for safety reasons. Also there wasn't really anyone walking around enforcing rules and checking to make sure kids aren't going into any of those closed off areas. I completely understand why they make you sign those waivers. So yeah I won't be returning, but the customer service was great.

We've been here for a few birthday parties, and it's always been a positive experience. The…read morefacility is clean and well-maintained, and the food is decent. The restrooms, however, could use a bit more attention and cleaning. They have multiple party rooms and always seem to stay busy. There are activities for kids of all ages, but I feel the attractions are better suited for older children. My 4 year olds had a great time, but at times they were overwhelmed by the older kids running, jumping, and playing more aggressively. Overall, it's a fun place to keep kids entertained for a few hours, especially on hot or rainy days. If you have younger toddlers, just be prepared to supervise them a little more in the busier play areas.

Planet Obstacle is tucked away in an industrial park in Lake Mary. Google and Apple Maps will take…read moreyou to the front of the area, but just keep going and you'll eventually find it. Once inside, it's big, spacious, and packed with activities to keep kids busy and entertained. There's also plenty of seating for adults, good food specials, and even light adult beverages. The kids had a great time, and it felt age-appropriate for my nine-year-old as well as younger kids. My only gripe was that it was very warm inside, and the airflow didn't seem to be working well. I understand Florida heat, but some extra fans or better cooling would make a big difference. Overall, it's a fun spot for indoor play with kids, and we'd go back again.

It was awesome. My friends did tell me that the workers were horrible. I'm sorry what?? They were…read moreawesome. It did smell like dirty feet and a bit of death, but I don't really care because it is a trampoline park and they take there shoes off. Other than that, food was good, employees were amazing. Thank you so much!

Great place to bring active children to burn off some energy! They've remodeled it some from when…read moreit was Defy. They do need more attendants to make sure kids aren't hurting each other. Some kids can be very rough. It was also very warm- the AC is being worked on.

We came here for my sons friends bday party. You can tell all the kids had a blast. If your kid…read morelikes jumping, basketball, ropes courses, rock climbing, bumper cars etc. and you want to treat them you sure will gain parent brags lol. I even saw some parents on their laptops but for me I know I couldn't last in here more than 30mins children got this place lit, my ears will be ringing tonight haha. They have food sure it's nothing to write home about but sometimes you got to do it for your kids here and there.. you know..

This is my first time here. I've heard of the place because of birthday parties and group events…read morefor kids. Urban air has a section of trampolines and a phone pit with a balance bar on top. Kind of like American gladiator but two people walk from my side and try to hit them hit the other person off into the phone pit. The kids definitely enjoyed their time there. You can pay extra for a zip line type adventure inside. The good thing is that it is an indoor place so the weather outside affect the fun that you can have inside. They also have random arcade games like one Jurassic Park game and one monster truck game and one game where you punched the boxing bag as hard as you can. it felt out a place, but it does allow the organization to make a little more money on the side. They did sell food so I know that they have ices there and you can buy pizza. The food wasn't anything to brag about, but it was convenient to have something available for kids as they are running and jumping around for hours.

My family had a great time at skyzone. The young lady Aveianna was very helpful and nice.read more

If I could give zero stars for this review I would. This facility purposely leaves their AC off…read morecreating excessive heat inside the facility. Their staff is misleading and unprofessional and there are concerns regarding conduct by management. On multiple occasions, the main trampoline and activity areas were extremely hot because the AC was not operating. Employees repeatedly stated that the system was broken. However, private birthday party rooms appeared to have functioning air conditioning, raising concerns that cooling may be provided only in select areas while customers in the main activity spaces are left in uncomfortable and potentially unsafe conditions. This is especially concerning given the physically demanding activities and the large number of children using the facility. When concerns were raised, staff responses were dismissive and inconsistent. Different employees provided conflicting explanations about the AC. A front desk employee contacted a manager, who stated that if we were unhappy with the temperature, we were free to leave. He then ended the call without identifying himself or attempting to address the issue. Shortly afterward, he called the employee back and continued the discussion privately rather than speaking directly with us. This does not appear to be an isolated incident. I visited approximately two weeks earlier when the air conditioning was functioning, but it was again not operating a few days later. I have also seen online reviews from other customers reporting similar concerns, including excessively hot conditions during birthday parties. Because this facility promotes vigorous physical activity for children and adults, maintaining a safe indoor environment should be a priority. Excessive heat can increase the risk of dehydration, dizziness, heat exhaustion, and other heat-related illnesses. Liability waivers should not excuse a business from maintaining reasonably safe conditions for its guests.

I celebrated a friend's son's birthday party, and my son had such a great time. At first, my son…read morewas sad that there wasn't a ball pit as he saw in a photo on a Sky Zone flyer, but after walking around the space, he had such a great time. He wanted to keep jumping. I love how they shout out the birthday celebrators over the microphone, and everyone cheers, Lol. The employees also provided excellent service and were very attentive. If you throw a birthday party, depending on the package, one of the party favors included is to return for free, so we're excited to go back.

it was really fun but while me and some buddys were playing basketball on the court this worker…read morecame over and aired it up way too much to the point we could not play anymore it felt like a water bed. If you see a worker with red poofy hair avoid her she is very rude and disrespectful. We tried to tell her It might have been too much but she was just rude to us and did not care.

On Saturday, May 30, 2026, I purchased the Ultimate Pass for my granddaughter, but unfortunately,…read moreas soon as we went to the attractions she was most excited about, they were closed. When I asked an employee for assistance, he explained that he had to clean the bathrooms and directed me to two other employees. When I approached them, they pointed me back to him and said he would need to help me. It was frustrating trying to get a clear answer. I eventually went to the front desk to explain the situation, but they seemed just as unsure about what was going on. It appeared that the location was severely understaffed, especially considering how crowded it was. The facility was packed, and there didn't seem to be much supervision. Children were running wild, and some were even jumping and playing while carrying drinks, which raised safety concerns. They eventually opened the areas she wanted to play in, but dealing with her distress was a little much and it could've been avoided. Management needs to step up staffing and oversight, especially during busy times. The experience was disappointing, particularly after paying for the Ultimate Pass.

We were invited to a birthday party here and the kids truly enjoyed several hours of play time and…read moregood pizza ! Staff seemed like local high school kids but they were all very friendly and helpful with the party area. Located inside the Lakeland mall, the only entrance is from outside near the movie theatre. The place is huge so air tags were a must of our group of under 7 year olds and I didn't see a check out system for safety . They have several band options for play time and extra things like aerial play , rock climbing and laser tag. They do allow you to upgrade your wristband if need be and have seasonal passes available. The kids have a blast but I didn't like that there seem to be no security or safety protocol to ensure no runaway kiddos. That's my only con as a parent to a young child. I was in full momma security mode to ensure my little one didn't get lost !

This is your confirmation to book your party here!!! 10000/10 stars. My hosts were Laurel and Nadia…read moreand they were amazinggggg!!! They made my party of 25 kids + 25 adults sooo easy, seamless, and stress free. They anticipated all my needs. The play area and seating area are huge compared to the other indoor play places in Orlando that we looked at. It didn't feel chaotic or crammed at all.

Millie Moo's is a cool enough concept that is in a somewhat off the beaten path area. What I mean…read moreis that it is away from traditional shopping areas and is in a more industrial setting, but it is s cool place to visit overall. The staff are friendly and again, definitely a cool concept. This is a great place for kids to have a blast.