We were in town on vacation and our dog with congestive heart failure took a turn for the worst. He…read morewas struggling to breathe and we knew it was time. Kingsbrook animal Hospital was a godsend. Their staff was so caring and compassionate. They took great care of us and our pup. They have a room specifically for end of life care. It had a couch, blankets, a candle, carpet, and lots of Kleenex. We didn't have to say goodbye to our baby in a cold sterile vet room. We are so thankful we found Kingsbrook.

Top notch veterinary hospital! Exceptional doctors and staff! My family has been clients at KAH…read morefor 5 years and we love the Kingsbrook team and the level of care they provide. Dr. Brulo is amazing with all of our fur babies and truly goes above and beyond each visit. We love Kingsbrook Animal Hospital-highly recommend!!

We recently changed vets because our old vet made it impossible to get same day or even same week…read moreappointments- very difficult when you have a sick or injured animal. We had several people recommend West Frederick and I am so glad we decided to come here! Our initial visit went great as a basic check up for our two dogs. About two months after we started with them, our old man dachshund injured his back. We were so scared. West Frederick vet has been nothing but wonderful and kind to us. They don't oversell procedures, or medications. They give it to you straight and let you know your options. We are so grateful to West Frederick!

We have been going to West Frederick Vet for many years. They always treat our pups like they were…read moretheir own. Very kind and friendly staff. As your dog get older we seem to need the vet a little more, and its great to know they are there for us. Recently we had a problem were our 100 pound golden has trouble walking. We got him to the vet and they came out to the truck to do the checkup so he did not have to get up. The quickly figured out it was a medication issue and he got better very quickly. It is just hard to find this type of quality and love in a vet.

Dr Hain's compassion, calming discussions made a huge difference in the sad outcome. the outcome…read morethat was completely out of her hands but she did everything above and beyond to ensure we didn't miss anything. The staff was exceptionally gentle with my Molly. My Molly is in heaven now and I keep seeing her around the house as her happy self. So my prayers were answered that I dI'd the right thing for her. You won't be sorry trusting Dr Hain.

Techs are informative. And pleasant. Vets are attentive to my big baby Shepherd. Have been going…read moreto Dr Lowenstein with all of my dogs for approx 30 years. The Best

Felt they took advantage of my 18 year old as far as upselling and costs. I called ahead and…read moregathered information. Still, an entirely different experience once she arrived.

All the bs costs,it's not that I don't think they are capable vets but for instance.say your pet…read moreneeds rabies shot.they won't give it vaccine unless they give it a physical,and what irks me more is lady at desk says they CANT,there is no CANT there's just WONT because instead of hitting you for 5 minute vacc shot for sub 100$ so I don't have to worry about my dog getting rabies they don't get to charge 300$,not the first time I've heard the desk give me this kind of bs either.once had 2dogs booked to be boarded,up to date on shots was dropping them off the morning I was leaving for vaca and was told by desk they couldn't board unless they had flu shots,lady literally told me it was md state law,complete horseshit,turned and walked out and walked right into another place in Urbana which took them in immediately.ive spent thousands there over the years and I just won't anymore.i want to use them because they are right down the street from my house but...screw them

expensive as heck!! groomer could use more training. They didn't even clean my pets ears & her…read morenails are still sharp. $70.00 for a terrible grooming? buyer beware

We started using Old Farm in 2007. We have had 6 dogs cared for there over the years. Some of them…read morewith extensive medical needs. We never questioned a test or procedure. Happily paid for any and all that was recommended. Even when Dr.Wilson removed what he said was a tumor from my then 4 year old chihuahua and it turned out it was a healthy, normal salivary gland. We didn't get angry or argue having to pay for what turned out to be a completely unnecessary surgery. We accepted that doctors are human too and moved on. We put our trust in them, gave them respect and never questioned their recommendations. We spent tens of thousands of dollars there. We sent them gifts in appreciation. And in return some of them have treated us like garbage. We had an issue with their groomer, Amy. My dog was injured during grooming(per their report)but again we weren't angry at the time or blaming. We figured those things happen sometimes. But her response was to completely shut down and refuse to give any information that could help treat my dog. Over the next few months, my dog had to have her toe removed. And still the management staff and groomer treated us like we had done something wrong! Again we never blamed, never asked for compensation, we simply said because Amy wouldn't communicate we didn't want to use her as a groomer. From that point many of the staff was cold and at times out right rude to me. When we finally expressed unhappiness with the treatment and handling of things the office manger, Marney made it clear our continued business was not wanted. They were happy to let a client of over 15 years leave because they prioritized their groomers ego over a long term client

Dr. Hawley, Emily and those that worked this past Friday/Saturday were AMAZING TO SAY THE LEAST. We…read morewere able to get in very quickly and had all of our questions and concerns answered from start to finish. Nothing in life is "Free" we were provided the estimated fees ahead of time so that we were better prepared. HIGHLY RECOMMEND PROSPECT to anyone looking for a great Veterinarian and great Staff!!! :). THANKS AGAIN

Liked the professional look of office. But the price is a little more than average from most…read moreveterinary offices.

Glade Valley is amazing! Buster and Stella visit them for their vaccinations and annual checkups…read more We have been lucky that only a couple times have they needed to visit with any illnesses or injuries. When I've needed more immediate care they have always done their best to accommodate us right away. Little Buster was prone to ear infections and ever since I started following the vets cleaning and care regiment he hasn't had any issues. Doctor Nikki McAdams is absolutely wonderful. Glade valley is also way better than their previous experiences at Banfield. She is attentive, follows up and they absolutely love all the staff who are so kind and compassionate there.

Just bad service. And an office manager that isn't helpful or willing to listen to an upset…read morecustomer. Edit: If the customer was important you would reach out. I would still not recommend this bet to any person in the Frederick area. As the vets can not diagnose my cat successfully and the business owner continues to not hear my issue. I have read multiple other reviews on Reddit and Google that have reinforced my choice to leave this vet. Please read how these people have mistreated families before bringing your fur children here! Money money money!

For eight years I've been taking my pets to this clinic I've paid upfront they've never had a…read moreproblem I've never took it taken any type of credit out but tonight I asked them for a little help to wait $95 to see a sick puppy but I want to see well and the doctors said no and the owners said no and the receptionist Laurie Laura I don't even know her name Laurie or Laurie whatever her name is was very cold and mean and not feeling anything I don't understand how people things to save other creatures but they can choose because if you have $95 that's acceptable but if you don't have the moment it's a week I said I would pay the middle week it's not a loan it's not a payment plan like Laurie tried to argue that it was it was it was just I've been with you for eight years. I will be loyal, just help me save this puppy. It is puppy, but they turned us away and so much higher with my themselves for a week and they walked them and paid them in all the fun stuff but they don't want to collect coin from us. That's good you put your faith in your humanity on the line for these people that really just wanna play with your animals or your life like who does that change to step up and take action? Guess what I can take pride of myself that I take action for my students because I'm a teacher and believe if you're kid is in my car or somebody's trying tosomething or another that you're not happy with it your child is not happy with. I will be there and I will push through no matter what that's what she is taking care of people that you got into profession for thanks docs you guys are fantastic puppy thank. I know that this is one Renon sentence, but I don't care. I just needed to get it out before it killed me.

I used their extension clinic in Thurmont for my cats annual exams/shots last year and was very…read morepleased with Dr. Stasty, but they can't keep animals overnight there, so when I recently had to board 2 cats with 'special circumstances', and this place was recommended to me, it seemed like the best option (I used to have a great pet sitter but this place prohibits their employees from that, or even recommending anyone, because they admitted it would cut down on their profits!), but it was a very unpleasant experience. I have a medical background myself (retired cardiac/critical care nurse) and left very explicit instructions, most of which were ignored, including which vet I wanted to examine them (same as last year) and what procedures I wanted done (which had been done last year w/o any issues.) I also told them I wouldn't be reachable if they had any questions (was in the hospital), and gave my cat rescue (knowledgeable) friend's contact information (who was with me and witnessed this whole process), but of course they never did. FYI, BTW, they feed all their borders a canned kidney diet, which is low protein and not always palatable or even suitable for diabetic cats (who need portion-controlled low-carb food); you can bring your own, but if they run out they don't go to the store to get more, which I was told they would (and would've been happy to reimburse them for.) Both cats have digestive issues and have gotten sick before from having their diet changed while boarding, but fortunately no problems when I got them home this time. I also don't care much for their location at the intersection of 2 very busy roads (and I saw them let one cat leave w/o a collar, leash, or carrier so if they had squirmed out of their Mom's arms, it would have been curtains- most places will lend you something you can return later), and getting in and out through the neighboring busy (new FMH cancer /office building) parking lot is like a maze and an accident waiting to happen, go VERY slow. Suffice it to say, I was so upset when I went to pick them up 3 days and $750 later (which wouldn't have been out of the question if they had received the proper care) I burst into tears in the waiting room. The vet who examined them, who I really disliked, had the nerve to say to me she didn't do 1 test I requested because she wasn't familiar with it and after looking it up didn't understand why I wanted it done (it is used to monitor heart failure), and didn't do another (for diabetes control) I requested because the receptionist had told her the wrong test. This was all almost a month ago and I am still beyond pissed off at the terrible service (I had to wait to leave this review until I calmed down), although I will probably continue to use the Thurmont office as long as Dr. Stasty is there (they rotate shifts), as the choices in this area are very limited and I also had a bad experience at another local vet, but I won't put them through a similar experience at this location again. One of my sweet boys was so happy to see me when I put him in the car that he danced around in circles in his carrier like a puppy!

This is the first time I wish I could give six stars on a review. From reception, to the amazing…read moretechs who checked us in, and the wonderful Dr Doering, our trip here was fantastic. I was blown away by the efficiency, care, and attention to detail. Great for non-life-threatening, but still time sensitive visits. In the past, we've only had to access to emergency vets. This urgent care for pets is so helpful and greatly reduced our wait time from many hours + overnight monitoring to less than an hour with great care and all of our questions answered. They sent us with clear discharge instructions on how to follow up with our primary vet. well, we hope we aren't back frequently, we look forward to using them for future visits.

I had to bring in my French Bulldog, Archie, twice, back to back due to a nasty eye ulcer. We had a…read moregreat experience from the moment we walked in the door, to when we walked out. The front desk, vet techs and vets were so sweet and really cared. What made me go from liking this place to loving it was when my Frenchie literally started kissing the vet and had major wiggles. That is such a huge green flag to me. This has been a very stressful and emotional time for my dog and I but I couldn't have asked for better care. I even called in to ask a question about an eye drop and they were happy to help and get to the bottom of it over the phone. I can't thank this place enough!! I highly recommen!!

Had appointment on 1/7/26 with Dr.Mcconnell for my pup Ozzy. The consultation went well. Dr…read more Mcconnell very knowledgeable and was able to answer all my questions and concerns. Also provide a treatment plan for Ozzy. I would also like to thank Kendall for going out of her way to get a prescription issue settled for me. Good customer service and friendly. Thank you too Amanda for your assistance too.

Had a visit with Dr. Olson about our dog with cancer. She was very thorough and clear. I recommend…read morewithout hesitation.