The best place ! Can not say how nice and clean this place is. Moving from Whitney manor to Elim…read morepark was the best thing that happened to my grandmother this whole trip. Once I talked to Nicole in admission I knew this was the place. The whole team has been great , still here so will let you know more on any tips.

Absolutely disgusting place you guys think the rehab and healthcare is bad? You should see they…read moreconditions there food are made in I used to work in the back and I would never ever eat that food‍‍ they do the bare minimum to just get by inspection... which they have failed multiple times if i where you I would keep looking at other places

If you're thinking about sending a loved one to this place, be advised that you're going to spend a…read moreLOT and get little. So over $300k to get in, and another $3k per month rent, and your family will never see a dime out of it. My Mother was there for about 8 years, and every year was worse. The maintenance of the facility is OK, but it took them months to do simple hall painting. Do they make improvements or replace things while you're there- nope Mom had to go to the rehab facility, and was very despondent that all they did was put her in a wheelchair and left her in the hall. Mom hardly ever complained, but she was in tears begging me to get her out of that place. I managed to get her back to her apartment, and got live-in care (NOT through the absurdly expensive Masonicare people!), and then I get a call from State of CT, with Masonicare accusing me of Elder Abuse, because I took her out of a place that did NOTHING for her except suck up massive sums of money. It's good for them that I live 1200 miles away or we would have had a VERY direct conversation. Thankfully I found a great live-in for Mom who took fantastic care of her for over a year until the Parkinsons took her. Even when the live-in Rose left, she said she'd never care for anyone in there again -"they're nasty and all the want is $". Yes, I agree. I sent a note to their CEO in June 2020 mentioning some of these things and that they really needed to update things such as being able to get electronic billing and paying (it is the 21st century), and never got any form of response. There are other places for senior living. If this place is really on your consideration list, think long and hard about it, since if they can't make a dollar on it, they're not really interested. While they IMMEDIATELY bill for everything they can think of, after Mom passed, they submitted some bogus bills, and I told them they could pound sand. They eventually admitted that, OK, costs after she died were probably BS. THEN, they owed me some $ back (rent paid in advance, and it took FOUR MONTHS to get it, as they had some nonsense about waiting for costs to come in. When it was my turn to pay, the costs came in within day, but when they owe me money back- MONTHS! Anyway, I have very little good to say about this place. Very little. There's much better I'm sure.

I truly expected a better customer service experience, but am consistently disappointed. The staff…read moreare out of control and the management has not addressed the antics. They park in the spots near the building when this is a place for elderly! They should park farthest away. So many times I hear curse words from the kitchen staff and cooks, this is unpleasant and not what I would expect for the money!

NATIONAL POTATO CHIP DAY! What a blast with kettle potato chips available all day. They were hot,…read moresalty and delicious. I had some for lunch in the Crossroads Café and with dinner at the Riverbend Grill. What are we celebrating next?

Love this place! Everyone is so kind and welcoming and my Gram is so happy here. There is not a…read moresingle place better than them. Their facility is absolutely gorgeous and the food is so yummy. I love how many activities the residents have and how there is always something for my gram to do if she wants to. I highly recommend checking this place out!

My husband was a patient here for short-term rehab. We found the nursing care here to be excellent;…read morehowever, short-term folks are housed side by side with permanent residents who need intense care. Unfortunately several of the folks near my husband's room had dementia and screamed much of the day, which made for a difficult healing environment. We were most interested in physical therapy and although the practitioner was fine, he was often working with 3-4 patients at a time. There were several occasions where he just couldn't fit my husband in. We would not use this facility again.

Do not put your loved one in this place. They are cruel about giving any information. I understand…read moreHIPPA laws, but the least you could do is be polite when someone is in their last stage of life. I just got hung up on after being told my aunt went home, by someone who finally, after a week, answered her phone, instead of saying anything helpful. She hated it there, because they spoke to her like she was a 6 year old.

Working for Comfort Keepers as a PCA is very rewarding. I feel that I'm making a significant…read morecontribution to the well being and care of my clients. Office staff is supportive and attentive to their staff and client. Wendy L

I've worked for comfort keepers since 2018 and recommend it to employees and clients alike. The…read moreoffice is conveniently located in Wallingford and the other caregivers are great!

I'd give no stars if I could. This place is horrible!!! Care is inconsistent, they don't follow…read moreprotocol. My mom got bed sores after being there for 2 months. You have to call or show up almost daily and stay on top of them and complain all the time for them to pay attention!! DO NOT SEND YOUR LOVED ONES HERE!!!!!

Administration does not return phone calls. Care is…read moreinconsistent, some are very good, others are neglectful. Lack of communication between shifts and staff, patient's healthcare suffer for these reasons. My dying brother had a cell Phone that was either lost or stolen, but phone records showed that staff used hid phone also , without his permission.

We had one of their caretakers come every Monday from 7:30 AM to 12:00 PM to watch my 95 year old…read moregrandfather who is paralyzed from a stroke. This particular homemaker was found to be sleeping twice in the five Mondays she was there, and constantly on her phone. She wouldn't even sit in the same room as my grandfather because she was too busy playing on her phone and making phone calls. He often was never fed This past Monday she just never showed up. She did not even have the decency to call to let us know so we could make other arrangements. Also, The Agency on Aging never called us either to let us know that nobody was coming that day. So instead my 95 year old paralyzed grandfather was home alone from 7:30 until 12:00 until the next care taker came in. When we found this out (the next day!!) we called The Agency on Aging they fumbled around coming up with any excuse they could think of. This company is a disgrace, and if you are thinking of having them take care of anyone that you care about, you should definitely look elsewhere. Everyone from their management to the caretakers themselves are a joke!

if i could give more than 5 stars i definitely would. 5+++++++ etc. my MIL has been at Mulberry…read moreGardens for about 2 months now. i live in Tucson, AZ & went to visit her May 8 to May 16th. i was very impressed by everything at this facility. it starts with the entrance into a beautiful large lobby, more like a living room. which consists of couches & comfortable chairs. it has an enclosed back porch with comfy chairs too. there's puzzles & games for the residents & visitors as well. the decor throughout Mulberry Gardens is beautiful. also very clean & tidy. my MIL's apt is just the right size for her. the residents supply their own furniture etc. which is great & makes them feel at home. the place is divided into "color" neighborhoods. she is in the yellow neighborhood. each one has their own dining room. i ate dinner with her while there & must say the food was good. they have assigned tables & the comradery among the residents is wonderful to see. the dining room attendants are also very nice people & treat each resident the same. with kindness, caring & love. :) on the second floor they have an area with water, coffee, etc. 24/7 for them to use. there's also a big beautiful bird cage with real parakeets. so precious & nice to visit them. there are tables & chairs throughout. this is where they play poker. i joined my MIL for all the activities. it was so much fun to join her in her daily games. they play, bingo, jingo, jokerino, horse races, poker, live entertainment once a week & so much more. on mother's day we did a craft together with other residents & their families. very nice experience. they also have chair exercises, which is very helpful for the residents to keep on moving. all of the games & exercises are on the lower level floor. poker is played on the 2nd floor in the cafe. there are three floors in all. i watched how the caregivers, that some have, attended to their patients with smiles, kindness, love & caring. it was heartwarming to see & it filled my heart with joy. every year they have a pageant. the residents that sign up for it get their hair done & receive a new outfit for the occasion. they all get sashes & the winner gets crowned. the winner & runner up get to be in the Apple Harvest Festival parade, riding in a convertible. how sweet is that? very sweet! the women who are in charge of the activities where wonderful. KUDOS to Mary & Donna. great job, women! with all this said, obviously, i am very happy my MIL is living there now. i think the oldest resident is 104. i did meet 2 that are 103. WOW!!! i'd like to thank everyone at Mulberry Gardens for the wonderful job they do. my mind is at ease knowing my MIL that i love with all my heart, is being well taken care of. if you are looking for a place for your loved one, check this one for sure. you'll be glad you did & you'll see why i feel the way i do. :) have a wonderful day! be well & be safe.