In June 2024, my family experienced one of the most heartbreaking losses of our lives; the passing…read moreof our beloved mother. In the midst of that pain, we were guided with grace, compassion, and extraordinary care by Martin Thompson & Son Funeral Home & Crematory in Fort Worth. What they did for our family went far beyond a service; they gave us comfort, dignity, and peace during an unimaginably hard time. Payton, in particular, was a godsend. From the moment she stepped in to help, she treated us with warmth and empathy that felt like an embrace. She didn't just fulfill her duties; she went above and beyond, staying in contact with us after hours, making sure every step of the process was handled gently, respectfully, and with deep understanding. When we learned that our mother would need to be transported from Houston; a four-hour drive away. Martin Thompson & Son didn't hesitate. They made the trip themselves, a gesture that spoke volumes about their dedication. Not only did they care for her transport, they worked seamlessly with the private cemetery where our family plot is located, ensuring every detail was handled with precision and grace. Perhaps the most touching act was Payton's careful, loving work in preparing our mother for a private family viewing. Because of the condition she was in, we didn't know if it would be possible to see her again in a way that felt peaceful. But Payton made it possible. She restored her in such a gentle, dignified way that we were able to say goodbye in peace, seeing our mother as we remembered her: serene, whole, and beautiful. I truly cannot say enough about the extraordinary care we received. Martin Thompson & Son didn't just provide a funeral service; they gave us compassion, attention to every detail, and a space where we felt supported and seen. They treat families with a level of personal connection and respect that is rare and deeply needed in times of loss. If you are facing the unimaginable and need a team that will walk with you not just professionally but humanely; this is the place. From the bottom of our hearts: thank you, Payton, and everyone at Martin Thompson & Son. You helped us carry the weight of our grief, and we will be forever grateful!!

The detail and care they provided to my mom and our family as a whole was wonderful. They…read moreunderstood how we wanted to celebrate our mom's life and they made sure it happened the way she wanted it to be carried out. They were also amazing in assisting us in the transport of the body for burial out of town. They made this process so easy on us. Peyton also did an amazing job at making my mom look beautiful.

Over the past decades, Alpine has been superior in helping me during time of need. If I told you…read moreone story, it would be a true nightmare, and Alpine solved it all into a peaceful end of life situation. I've had more than one friend report back to me with the same high ratings and viewpoints about Alpine. They've been trustworthy, quiet and efficient when you are at one of the deepest sad moments in your life.

We have always received the best care ever from Alpine Funeral Home. I highly recommend this…read morefuneral home. Charlotte is the most compassionate and caring person. She really cares for the families. The quality of care we received was exceptional. I will always chose this funeral home to care for my loved ones. Thank you Alpine. Thank you Charlotte at this time of need. I can't tell you how much we appreciate you. RIP my precious baby girl.

Possibly one of the worst experiences I've had with any company. They have over promised and under…read moredelivered in every way. Due to their mistakes, their inability and flat out refusal to correct said mistakes, I've had to hire a lawyer and miss work to go to court to correct my fathers death certificate. This process has been ongoing for almost a year now. Every person I've dealt with has been rude and unprofessional, I was told I would be contacted by the owner months ago and have yet to hear anything. Do yourself a favor and take your loved ones elsewhere.

We really appreciate their personalized attention and care for my husband. Even though this is…read moretheir business, they've left nice and warm feelings as I picked up my husband's cremains. "It is so hard that I can't give you a hug ..." When she said that, she meant it. Thank you so much for your compassionate care for my husband and me. It made it a bit easier to go home with my husband in my arms.

All of the people who work here are some of the most Beautiful I've ever met. They all have taken…read morecare of my family like they were their own. Truly amazing service!! Love, Scotty Rand

While the passing of a 93 year old with a long, full life is expected at some point, I'm not sure…read moreany family is "ready"... The staff at Biggers was amazing , start to finish. Everyone was, without exception, so professional, yet had so much compassion in their dealings with us. I would never have guessed how many funerals were actually being handled at the same time. An outstanding presence at Biggers , beginnning to end, is the outstanding gentleman, Jason Rand. From our first contact, he treated us with not only respect and patience, but he began to feel like more of a friend than a funeral director. He was understanding in our family meeting when we were making initial arrangments, he asked all the right questions, he had great suggestions (AFTER listening to various family members' varied concerns) and even knew just when to say "think and talk about this, I'd suggest that, but I'll step out of the room, so you can discuss as a famly in private" Funeral Directors are not someone that we want to deal with too often, but stopping by the office for different reasons (dropping off clothes, signing a document, etc) was always somewhat of a pleasure and not the depressing task one would think. I can also add that despite serious health issues himself, Jason was there when we needed him every single time, if not in person, just a phone call away. The actual day of the funeral, Jason was ON TOP of every detail, at our side the entire day nonstop, despite the actual burial being over an hour away. The day ran 100% smoothly and all thanks to him for sure. When it's your family's time to face this difficult time, our family heartily recommends Biggers and Jason Rand in particular.

Sometimes it needs to be said... "Carry each other's…read moreburdens, and in this way you will fulfill the law of Christ." -- Galatians 6:2 When our granddaughter, recently passed, I reached out to a funeral home close to our church -- one I had referred several families to over the years. One I've done several funerals in. I reached out to the owner himself, someone I thought knew me and actually cared. His response? He passed me to a sales rep, who simply emailed me a pricing sheet. Wow. But when I contacted Lucas Funeral Home, the response could not have been more different. The receptionist, recognizing the pain I was in, reached out to the owner, Jim Lucas Sr. Still recovering from surgery, he came in person to meet with me and my son. He hugged us, he wept with us, and he -- along with Doug Jones and Melissa Robinson -- cared for my son, daughter-in-law, and precious granddaughter with dignity and compassion. That's the difference: being treated like a number versus being treated like a soul. So thank you, Jim Lucas Sr., Karen Smith, Bobby Lucas, Doug Jones, and Melissa Robinson -- for showing the love of Christ in the hardest moment of my life. I won't forget you. Pastor Jay Bruner Center Point Church North Richland Hills Texas

We attended a wonderful service at Lucas this past weekend. The staff handled everything…read moreprofessionally... considering all the COVID restrictions. As we entered, our temps were taken, which made people feel comfortable about gathering. Often, given family dynamics, events like this can sometimes cause contention. In spite of this, The staff at Lucas, managed a very well coordinated event, and do so in a beautiful facility.

I want to commend two of the hardest working young men I have seen in a very long time: Christian…read moreand Max. They came to our property to move what they thought would be a fairly lightweight monument to a cemetery. In fact, what they found was, at least, a three-hundred-pound solid piece of granite in a heavily wooded area to be moved half the distance of a football field in ninety-degree Texas heat. Not only that, but they had to create a path in those woods in order to do the above. That was just to move the monument from the original location to a truck for transport to the cemetery. Christian and Max never balked, never complained. They just saw a problem and set out to solve it. Although they were hot and tired and the process took more than four hours from beginning to end, they were always polite and accommodating to me. After the stones were set, they cleaned them. While that may be standard procedure for your company, it spoke volumes to me. It was if they were making my grandson's grave presentable. Christian and Max are fine young men, have been well -trained, and performed customer service to the extreme.

Very professional installation of two memorials for our family site. Dustin and Gus were extremely…read moreaccurate as they prepared the foundation and placed the monuments. It was impressive to observe how carefully they measured, prepared the foundation, and centered the monuments exactly as requested. The monuments are a permanent tribute to the family. Well done!

One star because it's the lowest you allow. Do not bury a loved one here! They do not care about…read moreyou only about the $$$. We ordered a headstone last January. Yes 365 days ago and they still have not delivered it. We call and they don't return calls or texts. They give updates that are false and when you call them they give a later date. My 97yo grandma paid for this last January and just wants to see the finished product while she is still here! So I called them today and said that's it I'm done! I will be posting about this so here's my review! So run as fat as you can away from there. It looks like they have shut down comments on their page so you can only do them if they review them 1st another huge red flag why NOT to do business with them!

Getting a marker put on my mother's grave has been met with excuses and delays. They have our money…read moreand she is in the ground, we are completely at their mercy. Mom was buried in November '21 she is, as of the beginning of this week she is still in an unmarked grave. We were initially told it would be 6 months for a marker to be made, supply issues etc... The option for a temporary marker was never presented by the Funeral home. As a funeral home, it's is their responsibility to offer, not ours as a grieving family to think to ask. One poor review on another site, 6 months after interrment, and they offer to put a temporary marker out, and tell us it will be another 6 to 8 months to get a stone marker. This would have made my mother have an unmarked grave for 12 to 14 months had we stuck to their timeline. We have decided to use a different company than the funeral home offers to get a headstone. That company told us 6 to 8 weeks, not 6 months. I won't even get into the shenanigans they pulled and threats that had to be made in order for us to get our money back to buy a marker from a different company. No family should have to go through this. Emerald hills really dropped the ball on this one.

Everyone at Mountain Valley Funeral home is always so friendly and helpful!…read more Easy access off highway and plenty of parking.

attended visitation. traumatized. makeup, position of face unattractive. covered with a red plaid…read moretablecloth?? unacceptable. would never go there