Kelly and her team at Lucas funeral home in Grapevine did an amazing job and completely went above…read moreand beyond our expectation, They truly showed us compassion and care for my family when we buried my mom today, they made the whole process as easy and painless as possible for us, and the response time on any questions we had was super fast! Kelly you are my hero! Thank you from the bottom of our hearts! the Holden Family.

Kelly Mobley handle my sister's funeral in very professional and empathetic way. She made the…read moreprocess as pleasant as possible under the circumstances. We are most grateful.

My mom and I are in a very vulnerable state right now due to the passing of my father. Myiesha made…read moreus feel welcomed and was very personable. They did a wonderful job and made sure to always keep us updated and encouraged us to contact them if we had any issues or wanted to update anything. The pricing seemed pretty reasonable to us and they never pressured us to look into the really expensive stuff. The room for the actual service was not very large, they have chairs instead of pews, we did have to order some chairs to sit more people and they put a sash around them to make them look nice. They look at their job from the families point-of-view instead of just a business perspective. Over all, they did a really good job and I can't think of any complaints.

I wasn't going to write this review, but after what was said to me today, I have to state what…read morehappened to me publicly. ... When I asked Christie K. Moore what would you want to happen if you were in my place, Christie told me. MY MOM IS ALIVE, SO I DON'T KNOW HOW I WOULD FEEL. If that is not the rudest, most hateful thing you can tell a person who just lost their mom. This is supposed to be a colleague of mine. I would never ever say anything so hurtful to anyone in my life. I met Christie K. Moore at a professional training. When my mother passed on 03/31/23 I contacted her to help with the arrangements. I met with Myeshia and paid $12,0018 for the arrangements, travel to Tulsa, and the burial plot. When we go to the graveside gazebo, my mom was already there waiting on us. After the celebration, they put my mom in a white van that had trash inside. They drove her to her final resting place and pull her out of the back of a white van with trash on the inside of it. Every funeral I have attended had a hearse, but my mom was pulled out of a white van with trash. At no time was I told the service car would be a van. I spoke with the man who came from Texas and said, why wasn't my mom in a hearse, why you pulled her out of a van? This is terrible. He said, "I am sorry, if you wanted a hearse, I could have gotten you one." Why wouldn't I want a hearse, it's a funeral. They were not packing meat across state lines. I then sent Christie a message about my embarrassment and heartbreak the same day of the funeral. She responds we can talk, so on today, we talked. I told her how I felt and that I couldn't sleep because it was so disrespectful for my mom to be in the back of a dirty van. I also stated Tulsa was my mom's hometown and I was so embarrassed. I told her, I can only bury my mom once, we can't redo this and I feel very embarrassed because this is a funeral and we did not expect nor were we told that she would be in a van. She again said I am sorry, we believe in excellence, etc. At no time, did she offer any refund or anything, just an apology. When I asked what would you want to happen if you were in my place. She told me. MY MOM IS ALIVE, SO I DON'T KNOW HOW I WOULD FEEL. If that is not the rudest, most hateful thing you can tell a person who just lost their mom. This is supposed to be a colleague of mine. I would never ever say anything so hurtful to anyone in my life. I was asking from a point of customer service or as a business owner, not to hear, you don't know how to feel, because your mom is alive. I am so hurt by that comment, I started to cry. I would NEVER use them again. Now, Bri, who did my mom's makeup deserves 100 stars, but how Christie handled the situation with me, deserves 0 stars for her lack of empathy

At one of the most difficult times in your life, having a compassionate and professional funeral…read moreservice provider can make all the difference. We recently lost my daughter's father, and the staff at Brown's made it a bearable experience. Kristen provided unmatched personal service throughout the whole process. We chose cremation and a private viewing with no service at the present time. The pricing was affordable and the care was unmatched. My niece who is a former funeral director recommended Brown's to us and we wouldn't have gone anywhere else. I would also like to thank Laura for her kindness and her personal touch.

We met with Jonathan today to make arrangements for my mother. He was knowledgeable, kind, and…read morenever pushy. He truly respected our preferences and made a difficult process much easier. The pricing also seemed very fair. We're grateful for his help.

Excellent service, very compassionate and even followed up after everything was complete. Highly…read morerecommend.

The staff is outstanding... Where can I begin?…read more So many wonderful things to say about this place. The director; Sam Scott is an amazing person. I called them in a panic, after the sudden loss of my mother in-law. I had searched many other funeral homes, and had become discouraged due to finances and most places being strictly about getting their money and sending you out the door. Distinctive Life staff was both professional and compassionate towards our family. Mr. Scott was available to speak with us any time we needed him, and answered any and every question we had. He went above and beyond in helping us plan a beautiful graveside ceremony to lay our mom to rest. It was a very difficult time for us, and he was respectful and sincere; offering words of encouragement and kind thoughts throughout the entire process. I truly believe finding Distinctive Life was a Godsend, and I don't know what we would have done without their help.

I'm about 9 1/2 years late on posting this review, but I saw someone on Facebook mention Wade…read moreFuneral Home and it brought back a bittersweet memory. Wade took care of my dad after he passed in February of 2016. As requested, my dad was to be buried a few hours away in central Texas. They loaded him up in their SUV and we started the long trek to the burial site. I had horrible anxiety at the time about driving long-distance on the highway so they accommodated me by taking the beautiful scenic route through the backroads which was such a comfort to me. And funny story: my mom (my dad's ex wife) got pulled over 5 minutes into the drive for expired registration. My dad was a prankster so I know he would've gotten a laugh out of this. The Wade SUV pulled over and went to speak with the police officer and asked him to let her go because this was a funeral procession for a loved one. They did let her go with a warning but it was so kind-natured of them to intervene for the family in mourning. They seemed very protective of us. Would highly recommend them.

my family asked Me to write the obituary and be responsible…read morefor getting copies. Kevin at Wade funeral told me he could do all of that for me Well he did the part of taking my credit card and charge my it well over a thousand dollars. But he "forgot" to get any of the papers - even though I stressed to him Many times how important that was. I was coming in from out of town so I really needed to be sure to get the copies. When I arrived to Dallas, I sent an email to Kevin which was ignored so I drove over to Wade Funeral where Kevin was no where to be found and no one knew anything. So I sent another email that got ignored. Finally when I'm called again, I was told no copies Of the obituary were available because he forgot. Isn't this his job? Now I wish I would have placed the obituary myself and ordered the number of papers I needed directly from the paper and I advise you so that. Because now I don't have what my Family asked of me. And Kevin and Wade's Funeral Home don't care and will not make it right.

When my mom passed suddenly I was at a lost how to proceed. She had a small life insurance plan but…read moreit would take 2 weeks for the money to arrive to pay for her final care. The larger funeral homes quoted $3000 due upfront. Brown Family creamatory worked with me to care for my mom at a third of the cost. They made me feel at ease with caring for my mom. They kept me updated the whole time while waiting for doctors to finalize medical records. They were concerned about caring for the deceased in a respectful and dignified manner as well as answering any questions. They also have a funeral home on site for other sevices. I would recommend them to any one regarding afterlife care regardless of budget.

This funeral home handled the services for our dear friend, Billie Brownlee. They did a great job…read morein every respect. To begin with, Billie looked like she was asleep in her final resting place....especially important considering how sick she had been. The casket was beautiful, the visitation was nice and respectful and the graveside service was perfect overall...again, especially considering it was done at 1:00 pm on a hot day. Everything was handled professionally. I know the family and all her friends appreciated this wonderful send-off to such a sweet lady. Condolences to all her family and friends!

Maci was amazing, so patient and caring as we planned a service from 400 miles away. Every detail…read morewas taken care of

I can't imagine things could have gone any better. Maci was awesome in planning my Moms funeral…read morefrom 300 miles away. She was flexible and accommodating beyond anything I could've expected. She thought of things I didn't and made sure a difficult situation was made a little better.

Finally after all these years,I made the time to visit the grave of my childhood friend SRV…read more After dying in a tragic helicopter crash in 1990,Stevie was buried along side his parents here in Laurel Land just southeast of where we grew up in Oak Cliff. Even on a random weekday there were fans here from Arkansas visiting his grave. R.I.P. Stevie Ray

Hello! I went to my appointment today at 10 am with Ms…read more Kitty Arnold. It was amazing. I am 58 years old and I have always been afraid of death and burial, in fact the whole process! Ms. Arnold greeted me with a hugh smile and she was full of information. She explained and showed me my cemetery and funeral options as well as grave markers to choose from. I'm still deciding on burial, cremation or mausoleum. We took a ride on the cemetery grounds, and I was amazed at what people have done for themselves and their families. If you don't know, get in touch with her at 214-371-1336 or Kitty.Arnold@DignityMemorial.com. Her entire presentation was professional and I actually am extremely excited about planning for myself! I left there happy and well informed.