First off, if you're looking to get any auto glass service done, stop right now and use Big Rick's!…read moreI can't say enough good things so let me start here. I had my window broken out, and all of my belongings stolen while at work. It has been one of the most stressful experiences. One quick phone call to Rick's and one of the biggest stressors - my broken window, quickly resolved. Not only were Rick and his wife the SWEETEST, but they were helpful, knowledgeable, and QUICK. They also offered to replace my damaged windshield at the same time! They gave me a very reasonable quote within minutes, and within 24 hours came to my home and did an absolutely stunning job on my window repairs. I can't tell you enough, thank you from the bottom of my heart. Should I (or anyone I know) need any auto glass service in the future, Rick's will be my first call.

Our car's windshield and sunroof were broken and glsss from the roof was inside the car on the…read moreseats and floor, etc. I called on Saturday and spoke with Kristina. She could not do the sunroof but ordered a new windshield. On Monday she and Rick replaced the windshield, recalibrated the camera and rain sensor, cleaned up the broken glass inside the car and then sealed the open roof to protect the car from rain and allow it to be driven until the sunroof is replaced. Their prompt professional service was impressive and rare. It's nice to know that there are still professionals available

I used this local company to replace my windshield after a rock or something hit it on the highway…read more Communication with Ashley was clear and excellent. She got my insurance on the phone in a three way call, she knew exactly what to say and when to say it, and everything went smoothly. My insurance covered the cost. AJ, the gentleman who came to my house and fixed the windshield was very professional and careful and did an excellent job. All is well! It's my third windshield in a year but I've been driving more! Off to the next road trip! Life is good!

While driving, a rock hit my car's windshield and caused a large crack. I contacted several glass…read morereplacement companies, but they all had a waiting period of more than two weeks. However, my car's organization suggested Olympic Integrity Auto Glass, so I called them right away. They were very polite and explained all the necessary steps to me. What impressed me the most was that they scheduled an appointment for me in less than a week, and they came to my place and replaced the glass in under an hour with great precision. Their communication was remarkable, and they kept me informed throughout the process. The technician who came to replace my windshield was professional and friendly. In my experience, this is the best company, and I would recommend them to anyone.

Worst most unprofessional Company .I have Ever delt With .Sent A guy to do job. Can Not English…read more .Tells me i have the wrong motor which .I did not it was rite .they tied up 3 days of my time .never did anything took it apart lost hardware .put tape on my paint .and i called 4 times to speak to manager about my refund and have not got a call back for 10 days now .i went to another shop to have Done it took them 2 hours they used the parts i bought ,did not tell me i was a Lier. And did not waist 3 days of my time i asked for my 265.00 back they are avoiding me . i called yesterday they left me on hold until i hung up .Time to call the Better Business Hot line .SAVE YOUR MONEY THEY HAVE NO PRIDE AND POOR QUALITY

My toyota truck had a ding from dump truck. Over the course of a couple of months the ding became a…read moregrowing line;it was almost from the bottom of windshield to mid window. Called A1, they helped me through the insurance process, made an appointment at a time convenient for me and was able to get me the same kind of windshield that came in the truck. The guys that showed up were polite, knowledgeable and did not leave a mess. It was delightful to deal with folks who exemplify good old fashion american values. Would definitely call them again.

I had a great experience with Graham and Matt from Rite Touch Glass…read more Their task was not an easy one--they had to hang a very large 6' x 8' mirror, which was both heavy and required precision. Their expertise and attention to detail were evident throughout the entire process. They handled the job with professionalism and care, ensuring everything was securely and perfectly in place. I truly appreciate their hard work and highly recommend them. The entire staff including LT & Jenny were also wonderful to work with! Thank you, Matt and Graham & the whole team!

I have a Fisker that has been discontinued for production and I called about ten autoglass shop but…read moreno shop is willing to replace the windshield. Finally I read about Rite Touch Glass on a forum and decided to give it a try even it is four hours drive from I live. Jennie is genuinely the best customer services i have ever worked with. She patiently explained how the process work and shared the past experience with other owners so I know what to expect. The work has been done flawlessly and everything was perfect. They are a gem in Florida as how they demonstrated professional and care to their customers.

I'm not even sure where to start! In the state of Florida with full coverage auto insurance you can…read morereplace your windshield when provided with enough evidence. Key word EVIDENCE!!! I was TRAINED to commit insurance fraud. " they may only have one or two chips, Florida requires 4 or more. So just go ahead and indicate additional chips even if they are not there. That way you can close the sale". For OBVIOUS reasons I no longer work with this company and its partner offices. The same company wouldn't need 3 different LLCs if they were a legit company. Companies like this are in a battle with insurance companies trying to prove their legitimacy. Hey owners, if you didn't commit and train others to commit insurance fraud you would be on the black list of insurance agencies!

I had a simple problem. I have a 6 month old car, Acura MDX, with a star crack in the passenger…read moreside windshield from a pebble on the highway. Signature Shield had a 5 star reputation on YELP. The person I spoke with on the phone, Iris, sounded wonderful. I trusted her. Iris promised everything would be perfect. The project would be finished in the morning, certainly before noon. She promised she had a technical expert that would calibrate the new windshield and return all of the automatic features back to perfect working conditions. What could possibly go wrong? The job took over 9 hours to complete. The Signature Shield work crew of 3 left for a few hours presumably to get additional parts or tools. They never told me they were leaving and they left my car with the doors wide open, the windows down, and my car keys on the driver's seat in plain sight. When it started to rain I went outside and discovered them missing. I was the one to close the doors and windows. I could not pull my car into my garage because Signature Shield left the car disassembled with numerous parts scattered across my driveway as well as inside the car. The rear view mirror was hanging down from the ceiling by 2 wires. I have photos and videos that document everything. About 7:30 p.m., my car was reassembled. They left stains on the pillars on either side of the windshield and the Blind Spot Detection System no longer works. Although I am communicating with Iris who assures me that Signature Shield is "extremely responsible," she refuses to tell me what she plans to do to repair the extremely important "Blind Spot Detection System." Signature Shield promised me everything, delivered a new windshield that may or may not be the correct windshield, damaged my car, and abandoned me to fix all the damages they created. Whatever the repairs will cost, I will have to sue them to recover those costs and legal expenses. Signature Shield turned a simple replacement of a windshield iinto a nightmare. Signature Shield should have been honest and told me in advance that they did not know how to replace a high tech windshield with automatic wiper blades and blind spot detection system. They should have been honest with me and told me they could replace the glass but I would have to take my car to an authorized Acura dealer to have them reconnect and calibrate all of the high tech features now built into modern cars. I strongly suspect once my review is posted, Signature Shield will go out of business and quickly reopen under a new name so they can once again boast of a sham "perfect 5-star record." The Signature Shield crew that came to my home came in trucks without the Signature Shield name. They appeared to be independent contractors that probably work for anyone who hires them. If Iris doesn't have Signature Shield employees performing windshield installations, it would cost her about $200 to incorporate under a new name and be back in business with the same independent contractors under a different company name.

Traveling daily on the Veterans Expressway has caused 3 windshield cracks in the past 5 years. The…read morefirst two times I went with someone my insurance company recommended - and had bad experiences with both. This time, I found a company Yelp recommended, went to the them first and got a written quote, then submitted it to my insurance company for approval. My insurance company approved the quote in a day, and by the next week I had the check to cover the entire cost of the replacement. Then I called Mike's to schedule the repair. I had to put a deposit down first, which I was expecting. NOTE: they charge a fee when you pay by credit card, so use check or debit card if you don't want to pay any money out of pocket for the repair. Day of the repair my car was taken back right away while I waited in their small, but clean, waiting room. It took about an hour and half. I loved that at the end I got a report showing all the calibrations were done, and my new windshield passed. I would definitely use Mike's Auto Glass again.

The guys at mikes auto glass have done two of my windshield replacements and I'm very picky and I…read morehave never found a single issue. I highly recommend them to anybody in the area

They came out to my job and replaced my windshield. But unfortunately molding and trims where…read moredamaged and not replaced in correctly. I called, texted and send pictures to the man in charge and asked if he was going to fix it never responded back. But thier profesional and experienced?

I strongly recommend going somewhere else. I took my car to get the window fixed and the door now…read morecompletely doesn't work. I Never ever had a problem with it until I took it this shop. I am so disappointed. I cannot believe that I went to this place to begin with!! when they say you get what you pay for believe it!now they said they are not responsible for the door when they are the ones that came out to my home to try to fix it for free! And even offered to fix it further more if issue continues. If that doesn't show you that they're guilty. I don't know what does. now they don't want nothing to do with trying to fix my door. Do me a favor before you leave this business after a service make sure everything works before leaving the lot! Or just go somewhere else, you will be better off!

I have a 1951 Chevy 3100 panel truck. I Removed the original windshield to do some dash work. I had…read moreto repair about 12" of pinchweld due to rust out. I was really concerned about the new glass I bought fitting around the repair. After being told by a number of reputable auto glass shops that they don't do vehicles this old I ran across PF Auto Glass on Google. Pat came out and wasn't able to get around my repair. I tweaked my repair some. He came back out and installed the windshield perfectly. Don't hesitate to call PF Auto glass if you have an antique or any other glass needs. Nice to see there are still some experts around for the stuff that others are afraid to do! Thanks, Pat!

Donna took my call, and scheduled an appointment. Pat provided courteous, prompt, and professional…read moreservice for my windshield repair. They are a great team!