Highly recommended! Please with their products! Carlos was always quick to respond to my many…read moretexts! We will definitely use them again for our next party!

BEST PARTY RENTAL PLACE EVER. Always accommodating even for my last minute events…read more Very easy to communicate with and prices are great!

I called to ask about white Chiavari chairs. At first, the conversation was pleasant and everything…read moreseemed fine. However, when I asked about the price and delivery cost, the person on the phone suddenly became angry and told me to "be quiet and listen." He also said that if I wanted something cheap, I should go to an American store. I explained that I wasn't trying to negotiate or argue--I simply wanted to know the price before making a decision. Despite that, he continued speaking to me in a very disrespectful tone and raised his voice. At that point, I ended the call. I was genuinely surprised by how unprofessional and disrespectful the customer service was. Based on this experience, I would not recommend this business.

Wonderful family. Could not have asked for anything more. They are super caring and pay attention…read moreto every detail. Highly recommend!

Hello my family and I have used this place for over 30 years. It's amazing service. Very easy and…read morevery reasonable. Small family owned company and they remember us even from 30 gears ago. Many birthdays, graduations, holiday events, or even a regular party. This place won't disappoint and has it all. Thanks Sandra!

Great experience. Friendly, easy, efficient. Very reasonable pricing. Never knew it existed but…read morehappy I found it.

We rented a waterslide from Cool Kids Jumpers for my daughter's first birthday, and it was perfect!…read more Communication was easy and clear from the very beginning, which made the whole process stress-free. The employee who delivered and set up the slide arrived promptly on time and was so kind and professional. Pickup was just as smooth -- on time and with the same kindness. Their pricing was excellent compared to every other place we looked into, and the quality of service was outstanding. I love supporting local businesses, and Cool Kids Jumpers has definitely earned my support -- I'll be recommending them to all of my friends!

Highly, highly, highly recommend renting your bounce house from here! Hands down, the BEST bounce…read morehouse rental in town! - Timely, easy, friendly correspondence - Efficient and willing to accommodate your needs - Quick setup and very professional - Fast cleanup All-around great service with friendly and reliable people! Have already rented with them twice and they are my go-to from here on out! 10 out of 10

Do you want stress, anxiety, and frustration? Then this is the company for you. Very BAD…read moreCOMMUNICATION! And will send DIRTY/missing items. When you hire a company for an event as important as a wedding, you expect the absolute best from your vendors. To clarify, the only reason I gave 2 stars instead of 1 is because yes the set up was beautiful and we had no problem with the guys that came to physically put up the rental tents. They were great, they worked really hard, this is not about them. This is specifically towards Darlene, the company coordinator/manager/owner. Darlene was quick to respond when it came to taking your money. But after the payment was made, she went MIA. She wouldn't answer several calls and texts for days. "Sorry we are really busy", no that's no excuse to not be available to a paid client especially when there are issues/questions. The day before the event, instead of showing face and apologizing for the bad communication she sends her young attitude-filled teenage daughter instead to coordinate the guys setting up. We paid for the tents with fabric, wedding chairs, table runners etc and guess what? The wedding chair cushions were DIRTY. I bring this to the attention of Darlene's daughter and she very dismissively says, "I'll bring some more tomorrow". Fine, as long as they are replaced. Darlene's daughter leaves before the set up is complete, and we realize that they did not bring the table runners. We call and text Miss teenage attitude, no answer. The set up guys claim "maybe this fabric left behind is supposed to be the table runner", but after inspecting it we realize the dirty and torn fabric is actually for the tents not the tables. Again, tried to contact Darlene to advise her that our items are missing. No answer. She finally calls the day of the wedding and claims the fabric is the table runner. No it isn't! The fabric was clearly for the tents not the tables. And she says they will not be coming back to replace the dirty seat cushions. SO UNPROFESSIONAL! She did reimburse for the missing/dirty items but that doesn't change the fact that the items were delivered like that, terrible service and that the communication was almost zero. You can imagine how this made the bride feel on her big day. I do NOT recommend this company, they will give you a headache, stress, anxiety over bad communication and deliver dirty items.. or just not deliver some items altogether! Do yourself a favor, go somewhere else.

I contacted this rental company based a recommendation from my fiance's cousin since they used this…read morecompany for my sister-in-law's wedding. We needed to rent tables, chairs, and 2 different size pipe & drapes for our tea ceremony. I called the company on July 12 because their website was a little confusing. I didn't know where to write what size pipe and drape we wanted. The person who answered the phone just said "Hello?" so I wasn't sure if I was calling the right place at first. I asked if it was One Call Events, and they said yes. I asked my question, and they told me to request a quote via email. I wrote out and sent the email to them immediately after I hung up with them. I provided links to the items I wanted to rent along with how many of each, as well as measurements for the pipe & drapes I wanted. I also provided the date of delivery, date of the event, and date of pickup. I didn't hear back, so I called them one week later on July 19. The woman who answered said she had read my email and would reply with a quote in the next one to two days. I waited, and still no reply. I finally sent another email on July 24 to follow up on my quote request. I received a reply back exactly 30 minutes later asking for the delivery/pickup dates that I needed (I had included it in the original email) and if we needed linens as well. I wrote back to let them know the delivery/pickup dates and that we do not need linens. I did receive a response to my email. I finally called once again on 7/26 and spoke to a woman who remembered my name and my email, and she pulled it up while I was on the phone. She told me that they were out of the white chiavari chairs and only had gold & clear left. I said clear chairs. Shortly after I finally received the quote. It only took 2 weeks, 3 phone calls, and 2 emails. I might have gone with this rental company, however based on how unprofessional they were when I was only requesting a quote, I took my business elsewhere. How can I trust them to actually show up and deliver the rented items if they can't even get me a quote without me calling and emailing them multiple times? The company I went with literally responded the very next day after I requested a quote, and even called me beforehand to double check some of the details regarding the dimensions of the pipe & drapes. Not only that, they had the chairs I wanted: SILVER chiavari chairs!! I didn't want white, I only settled because One Call Events doesn't carry silver. AND the other company is cheaper by about $258. Bottom line, DON'T GO WITH ONE CALL EVENTS!!

Don't waste your time with this place. Jennifer sounds good over the phone but there is no follow…read morethrough. I actually ordered and told her I would call back prior to their close of business to confirm. I did and the call went to a cell phone voicemail. I left a message per our agreement and still no response even on the following day (which was a Monday during their open hours). I hate to waste time. Absolutely, no customer service whatsoever. They don't have a physical location and the phone is a cell phone WITHOUT A GREETING. I consider this a bad omen and a total waste of time. What we don't do is beg classless folk and or establishment to take our monies.

Always my first party rental team that I reach out to! Such…read moregreat prices and great customer service. Their prices are very reasonable. I highly recommend Dream light party rentals for any of your party needs. Thank you for always coming through for all my events!!

King and Queen Party is phenomenal!! We got tents, tables, chairs and of course the biggest hit of…read morethe party, cotton candy machine and popcorn machine. We got to meet the owner Elmo, who was very friendly and helpful on how to setup for our party. Would definitely rent from King and Queen again!

First time renting a jumper and found a local place here in Norwalk, with very reasonable pricing…read more Elmo came by timely, set and and sanitized very quickly. Dude is a kind person and easy to work with; he is very understanding and personable. The best rentals in Norwalk!

Rented tables and chairs for my son's High School Graduation Party. The two gentleman were punctual…read moreand unloaded all the tables and chairs on the side of the area where we were setting up. We have rented from them before and have also rented a tent which they set up themselves. We have always received great customer service from this business.

Unpleasant experience as a potential customer. I reached out to this company via email to inquiry…read moreabout pricing but unfortunately their email address was not working. After I had sent an inquiry email, I got an email back that said their email address couldn't be found or is unable to receive mail. As an attempt to get in communication with the company to get a quote after hours I used the "book now" feature on their website. The book now feature did work. The employer contacted me via text the following day. After I told them I was still collecting quotes and will contact them back if I decide to book with them. The company replied "Please don't reserve again online bc that costs me $ everytime". I explained to the company why I used the book now feature on their website since their email was not working, the company responded "Thanks for pointing out the obvious lol there's no reason to be rude tho ". As a potential customer just looking for a quote, I felt like this company owner demonstrated unprofessionalism in her texting customers using "$" and "LOL". The whole experience felt unprofessional and unpleasant. Please improve your customer service and communication with potential customers. Also please provide a workable email address for customers to request a quote without having to directly call as some customers prefer email communication instead of calling or texting.