Doctor Clark Chen is so compassionate and caring!! All his staff as well. Was such a pleasure to…read morehave them on my wife Susan's corner!! They made a great impact on the cutting edge "Gamma Tiles". So thankful for the skillful transition from the progress of my wife Susan. I believed the saved my wife's life. Kept me informed every step of the way. Can't express the full gratitude that have! Unmatched Care Susan received! As a former EMT, I've seen a lot of Hospitals, But this the best patient care I've ever seen. THANK YOU ALL!!

I only gave it 2 because have to surgery which was great doctors are very good but after surgery in…read moreroom no one ever comes in ring buzzer no one answer wife went up to desk no one there asked question said will come back with answer never came back no one comes in to fix covers terrible service but great doctors

I had to have throat surgery. I was very apprehensive. However,the care I received was absolutely…read moreexcellent-from beginning to the end! The nurses,surgeon and everyone in-between were awesome. I highly recommend this medical facility!!

Suite C, 2nd Floor Miriam Hospital The Fain Building…read more First of all,this is a teaching facility for student doctors doing their residency and as such, you need to really keep an eye on everything surrounding your care, your medical history, your medication history, be sure to read all of the doctor's notes after your visits to make sure everything is correct because more often than not these doctors in training make things up that have no bearing on your life or condition. I have caught them listing false information in my medical history alleging that I suffer from mental health issues that my psychiatrist never diagnosed me to have and she should know being a trained specialist in her field. They add information on their notes that doesn't apply to you and mention medications that you are not taking which prove one thing ... they are not listening to patients and writing falsified information on your permanent records and when you ask them to correct it, they tell you that you have to go to the records department and request modification of those notes which takes months because as I was told by the Manager of the records department, there are thousands of patients with the wrong information in their files ... a class action lawsuit should be filed against this hospital to force them to do things correctly. I recently (July 7, 2023) had an appointment with Dr Chirag Mehta at Suite C, I met with him for two reasons, my blood work results for my Cholesterol/Triglycerides were elevated an cause concern with Type 2 Diabetes. I asked about being put on Ozempic, I wasn't. Here's the concerning part, Mehta's notes mentioned mental health issues that I have had years ago and am no longer being treated for, he listed a medication that I haven't been on in over 5 years, and he wrote about things that weren't even discussed in the office, I recorded the entire conversation. I wrote an email to Christine Duffy, the head doctor who's license runs and covers all doctors working in this section of Miriam Hospital. I explained my concerns about what he put in his notes and that none of it applies to me, she referred me to contact the records department to remove the wrong information. I mentioned to her and gave her the information needed to give her access to my medical records and test results. I explained that I am type 2 Diabetes and that I asked Mehta to put me on Ozempic. Christine Duffy contacted Chirag Mehta who examined me on July 7th, this is what he told her ... Mehta told Christine Duffy that I don't qualify to be on Ozempic because I am not currently taking a Statin for my cholesterol and triglycerides. I told Christine Duffy that I am and have been taking Atorvastatin 40mg for the last 6 months and that Atorvastatin is a High Intensity Statin and is listed in my current medications in my records. Duffy is telling me to discuss this with Mehta and I told her that I will be consulting with an attorney to file a lawsuit against Suite C, her and Mehta for failure to properly care for me,failure to provide proper treatment and other issues. Please be advised that the people who are in charge of Suite C and who work under the direction of Christine Duffy are putting your health and lives in jeopardy, I have all the evidence needed to back this up. Do yourself a favor, check your records, all doctor's notes and make sure that you are being given the correct medication so that they don't cause your life to be shortened by their careless behavior.

Takes forever to get your report. Even docotors are…read morediscussed with the time delay. Patients are waiting for medical issues to be diagnosed, so treatment can be may begin.

Went to get an Cat Scan early in the morning... They were…read moresupposed to be open at 7am, but when I got to the door, all the lights were out. I walked in and asked if they were open, someone then came out and greeted me. Good thing is they have free parking right in front of the building which is very convenient. The staff that checked me in did not seem very friendly nor customer focused....I really felt like a Number....not a patient needing care. The actual CAT SCAN was quick and easy.

We came in here today to possibly sign up my husband for benefits. He has a Vietnam veteran has…read morehearing issues, etc. they were very nice to say downstairs. We met with a lady. We still have an appointment but we didn't know that because our friend suggested we just come down and then what happened was she filled out all the paperwork and stuff for us so that we were able to apply right away and not have to wait. You should hear something soon but she was just amazing. I believe her name was Liz, but she was just out of this world. She was in the VBA office in the basement, but that did not take away from her ability to do things and to get stuff moving in the right direction for him. Looking forward to hearing back from them.

Been feeling terrible past 5 days. Brother in law took me to the ER. The staff here are amazing. We…read moreboth noticed something here that you don't see at St Anne's or Charlton. Everyone is nice and happy. Very grateful to have VA healthcare and have this hospital in the area. The doctors and nurses are awesome.

Went to the ED a while back and staff was kind, wait was less than 20 minutes and the care was…read morethorough.

I did not like the fact that it took hours to finally get a doctor. I was triaged in the hallway…read morenext to the nurses station. Complete with phones ringing and nurses talking loudly and with very bright lights shining down into my eyes. There were only 2 people in the ER. It was a Sunday evening and there was only 1 doctor in the entire ER. Finally after an hour I got an examination room and an hour later the doctor came in. Mumbled a few things , did a quick exam and left. I got nothing for pain. The room was cold and no blanket was offered. He looked like he didn't want to be there. The call light worked but nobody came and I needed a urinal bad. The TV remote was not working and I was told that other remotes didn't work either in some of the other rooms. 2 hours later still nothing. I finally left my bed and went to the nurses station and I told her to call me an ambulance as I wanted to leave. She said that I couldn't leave and to go back in my room and that's when I asked her if there was only 1 doctor available for the entire ER. She didn't even answer me verbally but nodded her head indicating that there was only 1 doctor available. Once I got back in the cold room without a blanket a new patient was brought in on a stretcher. She was having some kind of mental crisis and was screaming at the top of her lungs. Wouldn't you know that they rolled her stretcher right at the entrance to my room and left her there. It went on for about 2 more hours. My labs had come back and I was out of range for my blood level ( I'm on a blood thinner) so the nurse gave me a vitamin K pill to swallow and a ginger ale and she was pleasant and asked if I wanted a blanket and I asked her for a urinal. The patient that was brought in screaming had still not received the attention of a doctor. My nurse asked if I wanted the glass door closed due to the loud patient in front of my room. This was at around 10:00 pm. With the door closed the noise from the loud patient was muffled enough for me to get some sleep. At 4:00 am the ambulance arrived to take me back home. I never saw the doctor again and the ambulance EMT's removed my IV and off I went. It was so desolate in the ER that night. No friendly nurses to wave to and thank. It was eerily quiet as I was being wheeled out. I didn't like my experience at all

It's hard to say that I am a fan of a Gastroeteorology center, but this location was really nice…read more I took my husband to get his colonoscopy and there was lots of free parking on the lot in front of the main door. As we walked in, there was a nice receptionist ready to help and within a few minutes, my husband went it. It took a bit longer than expected for the proceduere, but once he was ready, I got a call on my cellphone to park along the front curb and pick him up. He came out with a full report with pictures and instructions. Very professional, very efficient.

More than 10 years ago, I retired as a Director of Product Development for a polymer company and…read moreone of my neighbors, who used to volunteer as a provider for the RI Free Clinic, asked me if I would be interested in volunteering as an interpreter for the Free Clinic since I spoke Spanish. My background as a Chemical Engineer made it easy to interpret Chemistry and Biology terms during the patient's visits. That was over 8 years ago and during all that time, I have not only served as a Spanish interpreter, but also as an Eligibility Screener. I have enjoyed working at the Clinic because all the people involved have a great heart and everyone at the Clinic has the same goal, to help the underserved and the underprivileged in Rhode Island. I remember interpreting for a female Social Work patient years back, that felt so comfortable with me that she asked the therapist to set up her appointments whenever I was volunteering. During those sessions, she opened up tremendously about her life struggles and the Social Work sessions ended up helping her to cope with her past and to help her face a more certain future. I have also interpreted for patients that started with AIC values in the 14-15 range and that have improved their diabetes and sugar levels by proper diet, nutrition, exercise and medicine. The improvement of health statistics is very common at the Free Clinic due to the care of our providers, nurses and specialists. I am very proud to be part of such an amazing non profit that does so much for the underpriviledged in Rhode Island.

The actual services provided seem fine, decent people good enough healthcare. But it stops there…read more The billing system is a failure. As much as we all need to be happy and healthy, our credit scores are also important. This medical care's billing system is a failure. When calling to ask them about it, they admit it has been "down" for an extreme length of time. You receive a bill that asks you to go to an online portal. The "paper" bill says one thing the online portal says exactly the opposite, often showing zero balance due. At the end of the day, yes the healthcare is more important, but the credit score jeopardy for not having accurate billing and potentially missing a payment creating credit issue is not worth not going to this establishment again.