Booked this holiday inn for 4 nights while in the area for training for work. The room was nice,…read moreclean, and had a big TV. There was breakfast each day. My room was cleaned and I received new towels each day. I would definitely stay here again

It was a nice stay. The room was clean, but the walls were pretty thin and I heard a lot of noises…read morethroughout the night, including the alarm clock of the phone in the room next to me at 5 AM. The pool was nice for my son and there was a decent breakfast spread. I found the staff to be very friendly and it was a pretty easy and fast check-in process. Parking was fairly easy, even though it was busy at the time of evening we came in. The room did get quite hot, and I couldn't adjust the temperature, so I ended up just turning it off, which gave us a comfortable sleeping atmosphere. Over-all a good stay.

This place is not accommodating at all. We didn't stay with them, but we wanted to get a drink to…read moremeet friends who were in town and staying there for two nights. We come to hocking hills often and thought checking it out would be could so we could potentially book here. Unfortunately, staff declined helping or accommodating us in any capacity. We weren't welcome at the pub or to make a dinner reservation. Then I asked the assistant what options were around in the area and she played dumb. It felt like phony, unprofessional and not helpful. This place should be open to the public and strive to have better customer service and be a bit more welcoming. I recommend staying at Amongst the Trees, instead or cut above cabins.

Our stay at The MacKay Cottage was wonderful. The cottage was quaint and adorable, nestled against…read morea backdrop of fall foliage that made it the most picturesque autumn getaway. I brought my husband for his birthday weekend, and we had such a fun, relaxing time surrounded by the peaceful scenery. We were greeted with beautiful celtic music playing as we entered our accommodations. All the areas of the cottage were clean and inviting, and we couldn't wait to unwind in front of the gas fireplace after unloading our belongings. We spent a lot of time in the hot tub- surrounded by vibrant hues of red and orange leaves glowing in the sunlight. Wrapped in the provided robes, we sipped wine in front of the large picture window in the living room, soaking in even more of fall's beauty. On the night of his birthday, we enjoyed a six course dinner that ended with the whole dining room singing him "Happy Birthday", which made him incredibly happy. Afterward, we took flashlights and went on a night walk on one of the trails behind the cottages. Our two night stay was magical. The effort that goes into making Glenlaurel a dedication to its Scottish roots was evident in every detail of our stay and we truly enjoyed immersing ourselves in the experience.

Excellent place for an overnight getaway or just a day trip and great breakfast, lunch or dinner…read more Very very nice.

A Beautiful Setting, but a Disappointing Experience I first…read morediscovered the Geodomes at Inn & Spa Cedar Springs while searching online for unique places to stay in Hocking Hills, Ohio. The domes were a little more expensive than what we would normally spend for a couple of nights, but we decided to treat ourselves to a special experience. Unfortunately, our stay got off to a very difficult start. After arriving, we checked in, booked our two complimentary breakfasts, unloaded our vehicle, and settled into the dome. The accommodations themselves are nicely designed. The dome is a good size, with a small kitchen area and a bathroom with a private toilet and shower. There is no sink in the kitchen area, but overall, the space is comfortable and the large windows provide a beautiful view of the surrounding forest. The problem occurred almost immediately after we arrived. My wife went into the bathroom, and when she attempted to leave, the door would not open. The latch was catching on the frame and would not release. I am a window and door contractor with 25 years of experience, so I spent approximately 20 minutes trying to get the door open. Unfortunately, because I did not have tools with me and the door was installed so tightly, I was unable to release it. I went to the front desk for assistance and was told that the maintenance person had already left but that they would try to get him back. Approximately 15 minutes later, he returned, and we went to the dome together. He initially tried to slide a credit card between the door and frame for several minutes. I suggested removing the handle set and asked for a Phillips screwdriver. Unfortunately, the tool kit he had brought contained a socket set rather than a screwdriver. He had to return to his truck and came back with a small jeweler's screwdriver set, which was not suitable for the job. He then left again to find another screwdriver. While he was gone, I continued trying to release the latch using the foil cutter from a wine corkscrew. When he returned several minutes later, I was finally able to release the latch by applying upward pressure to the door while manipulating the latch with the foil cutter. My wife was trapped inside the bathroom for just over an hour. Once we got the door open, I suggested removing the handle set so the problem would not happen again during our stay. The maintenance person agreed, and the handle was removed. I want to be clear that I appreciated the effort made by the individual who came to help us. We later learned that he was actually the lawn care facilitator rather than a dedicated maintenance employee. He did what he could with the tools available to him. However, the fact that a guest was trapped inside a bathroom for more than an hour due to a defective door is a serious safety concern. I contacted management the following morning and was told that the guest relations manager would call me. I eventually received the call at approximately 4:30 p.m. We discussed what happened, but the manager appeared to believe that the entire incident had lasted only about 15 minutes. I corrected several details regarding the timeline and explained exactly what had occurred. Unfortunately, at the conclusion of the conversation, management offered no accommodation, discount, or other gesture acknowledging the inconvenience and potential safety issue. Even a simple offer of a couple of drinks at the bar would have gone a long way toward demonstrating that they valued our experience. Instead, the response left us feeling that the financial aspect of the stay was more important than customer satisfaction. There were a few other things worth mentioning. The water system in the dome uses naturally hard, untreated water, and the water has a noticeable sulfur smell when running. The odor can permeate the dome, so bringing an air freshener may be helpful. The on-site restaurant, however, was a positive part of our experience. The food was very good, and the service was excellent. The grounds are also well maintained. One additional concern is that the path lighting leading to the domes was not functioning during our stay. At night, this meant walking to and from the domes in essentially complete darkness, which is another issue that should be addressed from a safety standpoint. Overall, the Geodomes themselves are attractive, comfortable, and located in a beautiful setting. Unfortunately, our experience was overshadowed by the initial incident and, more importantly, by how management handled it afterward. Things can go wrong at any property. What matters is how management responds when they do. In our case, we were hoping for some acknowledgment that what happened was unacceptable and a small gesture to show that our safety and satisfaction mattered. That did not happen. The Geodomes at Inn & Spa Cedar Springs have a lot of potential, but based on our experience, I would not stay here again. If you decide to book, I would hope that everything g

9/2024 I stayed here for Homecoming 2024. What I said below is still true. All things being equal…read moreI would rather stay at the brand name hotels on State St because the rooms & breakfast are nicer & they are also closer to campus - but I refuse to pay the insane rates for prime weekends. The lodge is a fine value for prime weekends.

The hotel has a great location, especially for anyone wanting easy access to the nearby bike trail,…read morebut unfortunately, our overall experience was disappointing. It appeared that many of the staff members were still in training. We had to ring the bell at the front desk to get assistance, and when I asked for a hair dryer--something normally provided in the room--three employees seemed confused about what I was requesting. The breakfast was one of the biggest disappointments. There was only a single-serve pod coffee maker instead of a convenient, ready-made coffee station. The bread and bagels were still in their packages and difficult to access. The only fruit available was apples, and the main choices were boxed cereal and yogurt. Compared with the well-stocked breakfast bars found at most hotels, this setup felt very limited and inconvenient. The evening bar was a bright spot. It had a nice selection of drinks, and the bartender was friendly and helpful. The hotel itself appeared run-down and was not particularly clean. The hallways needed sweeping, the room floors were filthy, and the room had not been cleaned thoroughly. The walls needed repairs and painting, the trim was poorly installed, and the wood countertops looked unfinished. The decorative sink splashed water everywhere, while the shower fixtures had heavy hard-water stains and buildup. The mattress had a noticeable dip in the middle, and the bathroom needed more hooks or towel racks. The towels were also very thin. The exterior was disappointing as well. The photos showed a nice patio area, but it was being torn up and renovated during our stay. The flower beds looked neglected, and the grass around the property needed to be mowed. This hotel has potential, but it needs significant improvements in cleanliness, maintenance, staff training, and breakfast service. The location was excellent for our needs, but unfortunately, that was the main positive aspect of our stay.

I like Holiday Inn Express, most locations. The big plus are the big beds and the fresh continental…read morebreakfasts. The shower has all the soaps and shampoo you need in hefty bottles. This location lags behind a bit, though. Check-in took much longer than anticipated because the kid at the desk couldn't get the "reg card" to print and had to reboot the computer. I was at the desk for about 10 minutes with no one in line. The hotel is wood framed and not steel structure, so you will hear people get up and walk around at 4am. If you are a light sleeper, this probably won't work for you. There was a thick bead of caulk along the bathtub, and the bathroom walls kept making a ticking noise. The elevator is beaten up pretty good. Sorry, it's not worth 160 bucks/night. Overall, it was a horrible sleep. I would have been better off sleeping in my car. I'm not giving up on this chain, though. Most of their locations are pretty good. Just not this one.

Great Stay! Room and bed was clean. Staff was very friendly. Bathroom needs updated. Shower was…read moregreat! Very good location to UC. I would come back in the future.

Secluded, quiet and serene! I stayed at the Bird's Nest cabin and will certainly be back! The…read morelocation was easy to get to and close to all the main Hocking Hills attractions! Clear Creek Metro Park is basically in the back yard and stunning! Susan was warm and friendly and a gracious host. Sadly due to COVID-19 there were no meals but she did bake some delicious muffins for breakfast and delivered them to your cabin. The cabin was clean and cozy, perfect for a lone traveler or a couple. There is not kitchen but a clean and working mini fridge and microwave. I could not be more please by this experience and look forward to coming back next year!

Loved our experience here! Perfect peaceful private getaway! Bonfires, adorable cabins, and…read moreshooting stars! The owners are wonderful, super friendly and make a great breakfast :) We will definitely be back!

Best cabins in the area! beautiful, clean, great accommodations close up all area attractions!…read moreamazing complimentary cinnamon rolls, new kitchens and baths! we will be back year after year!

Had a lovely visit to Hocking Hills. Ash Ridge Cabins is a secluded little getaway perfect to get…read moreback to nature and a more simple life. Beautifully decorated, relaxing hot tub, along with a nice gaming room. The cabins all seem to have been well taken care of. Definitely a place we will enjoy again.

No stars.. just 4 day The most horrible experience ever!…read moreThis is advertised as a pet friendly hotel I have a medical & emotional support dog.Could not catch her name.. but this grossly obese red headed woman hotel clerk,Did nothing but give me grief about my dog.Mentioned to me that there are cats in the property?. I did not see a one.. but ran down a whole list of rules that was not on the agreement I had to keep him on leash at all times,even inside.not to leave him in the room by himself.. even if I just get something in the car. Because of separation anxiety??? My dog is a trained medial and emotional support.hes trained to be at my side at all times.. clearly her personal policy.. not the hotels.. I went to get coffee in the morning..of course Buddy is at my side.. she screamed!! Put a leash on that dam dog!!!. I was appalled!! Screaming at your guest like that . I could go on about this woman.. but I hope she's fired soon

This is a cute little hotel of the old-fashioned "motor hotel" type, two stories, with rooms…read moreindividually accessible from the parking lot. Assuming that you are just looking for a room, though, it's fine; clean rooms, easy access to Route 50 and to Ohio University.