Who knew that buying a mattress could be such a pleasant experience?! Before going into Mattress…read moreDirect, I went to two other well-known mattress stores. The salesmen were typical salesmen and were trying to push me to get something I really didn't want. That was NOT the case at Mattress Direct or with the salesperson, Anne Marie. She is great! She explained that they do not earn a commission, so she wanted me to get what I wanted, not what was most expensive. If I ever need a mattress again, I'll go back and I'll refer anyone I know to get their mattresses at Mattress Direct, specifically from Anne Marie.

Lovely store. Brightly lit and stock was well laid out. They even have a little cafe in the back of…read morethe store with complimentary coffee, water, and mini ice cream cups. Terry was friendly, informative, and patient. Answered all our questions and provided information regarding delivery and supplemental warranty policies they have available. We'll definitely be back once we get our apartment and figure out which pieces would work best for our space. Thanks for all of your help today, Terry!

We came here to look around for new basement furniture. They have a nice variety of furniture to…read morefit the needs of all customers. So many options and the store layout is great. Sectionals in one area vs other stores they are scattered around. We told one of the sales associates that we were just looking (because who wants someone hovering while you are shopping) and he stayed away. However, he kept an eye out on us in a good way because adverb we had a question, he quickly made himself available. Then he would give us our space again. That was amazing! It's good to read your potential buyers and not hover. The prices were decent with nice quality furniture. He gave us really good information and when we are ready to purchase, we will surely return here and connect with the same associate. Side note, they have a cute coffee and candy area.

this place has taken great care of needs. including returning a mattress and exchanging it for a…read moredifferent one. amazing service.

I can't say enough about the incredible patience, courtesy and professionalism extended to me by…read moreMichael at St Louis Mattress and Furniture Warehouse. I left a message explaining what I needed and much to my surprise within a short period of time Michael returned by call. I wanted to order a frame to fit a 1950's headboard and footboard. From the first phone call (yes I made several calls) Michael graciously walked me through the process and the importance of providing him with accurate measurements and specific details so he could determine the appropriate frame I needed. After placing an order, Michael again took the time to confirm the information I provided and explained why he recommended another choice. Within just a few days I received the frame that was a perfect fit. Each time I spoke with Michael, he treated me as though I was his most important customer and he gave me as much time I needed. Also, his delivery men also respectful, courteous and professional. I high recommend St Louis Mattress and Furniture Warehouse. Joyce S Very Satisfied Customer

My son just bought a refrigerator from there 2 weeks ago. They do not offer delivery. They do have…read morea delivery service they recommend. They are closing this store in January 2025, and all things are discounted even further. My son got great value on an open box 25 cubic foot fridge for around $450.

The passenger in the delivery truck was so unprofessional cursing and degrading our home over and…read moreover he made my entire family hide until they left. He was complaining of the build of the home, complaining of having to do 6 deliveries in 1 day, saying "f this" and "f that" over and over while throwing his hands in the air. The driver remained quiet and calm, he was professional about the ordeal. However he only took 1 picture of 1 spot of the floor they damaged. we purchased a brand new build, our home was in perfect condition until they damaged my front door, the flooring, and walls. I do not appreciate someone coming into my home that we just bought as a 1st time homeowner and putting it down. Please ensure your employees do better in the future. Had they taken the doors off of the refrigerator it would have given them more room and the damage could have been avoided because then they could have used the dolly. Or they could have rescheduled for a day it was dry outside and came in the backdoor as I suggested.

At first was nice, guy let me use the restroom. It smelled great inside. Mainly I was looking for a…read morefoldaway bed for my new coworking space but also needed a king sized bed for my spare bedroom. Gave me a referral to another place. Then get kind of weird when I wanted to try out some of the other beds that were more of the premium items. Was rushed out of the store-- didn't feel very welcome. I'm just a fun guy who wants to get a good nights sleep. I like to shop local and this was disappointing that he didn't share my enthusiasm for a good nights rest.

We really were in need of a good memory foam matress and with so many different options we needed a…read morehand with picking out the right one for us and our needs. Nate was able to get us taken care of with no problem! We walked out super stoked with our brand new memory foam matress and matching pillows and didn't break the bank doing it!!! Many thanks go to Nate and Matress Direct for taking care of us!!!

My husband and I were shopping for a twin mattress, we walked into a couple of other places and the…read moreprices were higher than we liked. We drove up to Arnold and pulled into STL beds. I'm so very grateful that we did too. We got the mattress that I wanted. It's very comfortable, he even knocked the price down for us. We payed exactly what I wanted to pay. The service was personable and warm.. I was pleased to find out that they have been in business since the 80's, the first store being in crystal city and they sold waterbeds.

I would give them 10 Stars if I could! I called STL beds the night before I had to move as I was…read morehaving an issue draining a waterbed. I was using the drain & fill kit but when I turned the water on in my bathroom sink to create the pressure to suction the water out, the pressure was too fast and was going to overflow so I turned the water pressure to medium. I couldn't tell if it was draining the bed, so I found STL online (I'm in FL), called, and got Doug. He let me know the bed would not drain at half pressure and I needed to buy a Drummond Transfer pump which I could get at Harbor Freights. I went into a panic because I needed to drain that bed as the movers were going to be at my place the next morning. STL was closing in a few minutes and I had never used the pump before. I was half in tears because where could I get help if I needed it? Doug assured me I could use the chat message link on their website even after they closed and went on to give me his personal cell number "just in case" and assured me we would get my waterbed drained that night. I hurried up, got to Harbor Freights, (Doug even recommended I check online at the HF close to me to make sure they had the pump in stock, which thank God they did!) got the pump and everything went as Doug said it would. He explained to me how to connect the pump and what to do. I did call him upon my return to let him know everything was working as it should! Talk about going the extra mile for customer service and I'm not even a customer of STL. This just tells you STL is a first-class place for ALL your waterbed needs.

Cory and Mike took GREAT care of us! We have been shopping around for a while and they were very…read moresensitive to getting us into a comfortable bed and one we could afford! I appreciated there time and support! Send pics once we have the beds!

Excellent service. Salesman Mike was so helpful and patient. I couldn't help but feel bad that I…read morewas taking so long to decide, but he was incredibly knowledgeable and put me at ease. Buying a new mattress can be a bit of a quest. I didn't take it seriously the last time I bought one and I've spent years waking up with back pain. So I really wanted to get it right this time around. I also love supporting a locally owned business with products made in US. Absolutely recommend.

Do I recommend? 10/10!!!!!!!! Don't let the outside of the building fool ya, this place is grade…read moreA+. 1. These guys are amazing. 2. The products are great. 3. Experience in this store is what you need to made an educated and confident decision for an investment i. Tour bedroom. I called these guys and they answered every question I had over the phone. Let me tell ya, a had a lot lol. They had the patience of a saint and the knowledge of one too. I had made multiple phone calls that day and they were the only ones who didn't treat me like I was wasting my time. Once they told me the prices, which were half of what I had seen all day, I had to go see it for myself. Once I got in store I spoke with them and they had me in the perfect bed within 30 minutes. There wasn't a rush, they were just that good. They actually got me in a bed I wasn't looking for and I thank them for it. Not only was it cheaper, it felt better than the original I had picked out. Then they set me up with an adjustable bed frame that, as they say, does everything but park the car. I got all of this at the same price I would've gotten a frame anywhere else. Best part, I WALKED OUT WITH MY MATTRESS THE SAME DAY!!!! Being in sales before myself, I commend them on their honesty and ability to explain products and pricing to me. Thank you thank you thank you form my wife and I. You guys are the best and we appreciate the hospitality. I've had my bed for a couple weeks now and everything is perfect. 100% recommend!!!!!!!

Was looking for a queen bed frame and found that they have them on their website for $50 and $55…read more Cheaper than some other places in town. Stopped by to pick one up, only to find that the prices are actually $60 and $65. (More for a frame with wheels.) Person working there just said "I guess the boss hasn't updated the website in a while. Stuff just costs more now." Not a huge deal, but would suggest either keeping the pricing updated or remove it from the site if they won't honor it. I would also suggest going through the store and updating the signs. There are multiple in the store with spelling and grammar mistakes. Looks unprofessional. Might want to go ahead and remove some of them too, seems like every surface in the store has a homemade sign on it. Frame was in stock and associate loaded it in my car for me. Very nice. Have bought from here before and will probably buy again, but will confirm pricing in person before planning a purchase.

I googled purple mattress and found this mattress firm store. Decent parking lot with lots of…read moreparking out front of the store. Came in and was asking for a mattress cover fory purple mattress. I was informed by the attendant that they don't sell mattress covers in house anymore. I was directed to either online or Walmart to buy one. Quick in and out. Store was clean, well lit and the attendant kind. Just didn't have what I needed.

Great experience at Mattress Firm in Gravois Bluffs. The sales woman was not pushy and showed me…read moremattresses in my price range. She explained the differences in both type and pricing. Delivery was fast and easy. Our mattress is great!

My wife and I ordered a sectional from Carol House Furniture for the first time. The service at the…read morestore was fantastic, and so were the delivery guys who brought us the sectional and set it up in our new 5th floor loft downtown. Carlos Senior and Carlos Junior were extremely professional. They were driven to have our 5-piece sectional delivered and set-up in spite of the troubles we had with our elevator. With service like this my wife and I will definitely make another purchase at Carol House.

Ok bit of background.. over the years we have purchased numerous items from Carol House. No more…read more Ordered couch, received message saying item was in. Called to finish paying and arrange delivery. Recorded message with multi layered prompts. Delivery mailbox, sales mailbox.....no on available to take call . Left message before lunch. Received callback around dinner time. Explained that I wanted to pay for item and arrange delivery. Thenr response..if you pay over phone there is a 3% charge. NOT for using a card....just for doing it over the phone. Next day went in store paid by card. Eight sales people sitting around. Never again...