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    RH Palo Alto | The Gallery at Stanford

    RH Palo Alto | The Gallery at Stanford

    2.1
    (294 reviews)
    2.2 mi
    $$$

    Came here for the restuarant not the store…read more Came here for a celebration dinner and had our server Joshua helping us out. Despite them being packed, he was very attentive, kind and overall a big piece in making our experience delightful. Food does take a while to come out Despite what we ordered. However, it was still delicious and loved every bite. Definitely a high end spot, so expect the price tag to reflect the experience. Would come back again and glad to have this place in Stanford Shopping Center

    I gave it an additional star because the location is really stunning. The chandeliers, with the…read morefountain and the trees in the center make for a beautiful setting. That being said, our server broke one of our wine glass while serving us, they were out of Migration and Caymus, the only two wines we wanted to try, and my sea bass was the most undercooked fish I have ever been served at a restaurant - and it's a relatively pricy dish on their menu. I was do disappointed. I didn't want to complain and have it sent back because they were already taking so long to get food out. As for positives: the grilled avocado and caviar was delicious; the butterscotch dessert was very rich, but delicious. If they sold that in a jar, I would have walked away with it. At one point, the server offered us a complimentary shrimp appetizer - maybe they noticed they were falling short on our experience and tried to sweeten the deal. Appreciated the effort. Maybe their brunch is stronger. I can only imagine what those glass ceilings would do to the place on a bright clear day.

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    RH Palo Alto | The Gallery at Stanford
    Truffle fries
    Truffle fries
    RH Palo Alto | The Gallery at Stanford

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    Amour Vert

    Amour Vert

    2.2
    (14 reviews)
    2.0 mi
    $$$

    Beautiful store at Stanford Shopping Center !…read more Lovely display and dressing rooms ! I've never heard of this brand but was attracted by a sign outside the store: 'Buy one get one free' ( sale items). So I went in and was going to give this brand a try. I was told that items with a yellow plastic ring around the hanger neck were a part of the BOGO deal. I tried on items in the dressing room which was busy. I chose a few items. Was surprised since I'm a petite size. When I get to the register I find out that many of the items were not on sale though marked as such. I found it very confusing. But I liked the items I chose ; eliminated two items reluctantly due to the no sale status of those items. But I also still kept a silk blouse for full price ( reluctantly) Later while at home I go online to view the online store. (Especially since I didn't know of this brand before) Turns out that several of the items I purchased for full price were on sale online. Confusing. The clothing is beautiful and sustainable and made in SF! Those two things are worth paying more for . However shopping at Amour Vert is confusing and felt unpredictable. I wonder how they can make the process more customer friendly ?

    If you like poor customer service for a high price point, this is the store for you…read more I also experienced the same BAD attitudes from the sales associates here - just scroll through any of the other reviews. Eye rolls and deep sighs are given out for any request. When you are paying $50 for a t-shirt and $200 for a pair of jeans, you expect the shopping experience to match. Not only are the sales associates' attitudes poor, they have made mistakes every time I have visited. Once they even rang me up for an item and overcharged me by $10 - no apology whatsoever. I have called customer service to voice my concerns, but looking at these other reviews - I'm not sure they are doing anything to change the situation. I don't think this store is going to survive long - given the collective 1 star reviews. I strongly recommend you take your hard earned money elsewhere. There are other stores that offer sustainable clothing in the same shopping mall.

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    Amour Vert
    Amour Vert
    Amour Vert

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    Design Within Reach

    Design Within Reach

    2.3
    (55 reviews)
    1.9 mi
    $$$

    I put my review on DWR website and the customer service contacted me without resolving anything…read more And they also not publish my review. So I put it here: I ordered this credenza and other furnitures in store. I waited for 2 months to get the first delivery. The first delivery was on 1/9/2026 and the drawer was broken. I rejected the delivery and asked for replacement. I have waited for 5 months and still waiting. It kept postponing and I have to contact customer service for the status. I have another bench delivered with defect too I also asked for replacement. The quality of product and service are really disappointing. Not worth the price. I want to cancel the order but my husband really wants it. So we are still waiting. They have already charged me but no status updates afterwards. Basically no one is working on the case.

    Customer service can be a real hit or miss…read more I had this AMAZING young Asian male associate help me make some final decisions on the purchase of the Story bookcase. He was the one to inform me that a sale was taking place the following day. He was detailed in his overall product explanation and shipping process. This CS experience was key in my purchasing decision. However, the second time I visited with a friend to show her the item and to receive sample color chip, an older Asian male associate William was helping me. I explained the previous experience with the other associate and my interest in purchasing the item. William literally said that I should purchase the item IN STORE as he gets COMMISSION for the sale. I was really uncomfortable with the sales push and his additional descriptions on the item I was already aware of. He pushed me to give up my Herman Miller account information to find out my account details, which I was very reluctant to give. In the end, he sent me a sales quote and firmly told me to order through him, ensuring that stock was available within California and that I would receive my item quickly. Obviously I wished for the previous associate to receive the commission, not him. I left the store really uncomfortable. Fast forward, I ignored the sales quote and decided to order the shelf directly from the DWR website due to my unhappy experience. And behold! My order was rerouted back to this location at Palo Alto, with William cc'ed/hijacked into the order. On the contrary to what William said, my order was shipped directly from the Ohio warehouse (not California), and the two packages of pole and shelves did not arrive together today. I am confused and disappointed at this in store experience of a $500 bookshelf.

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    Design Within Reach
    Design Within Reach
    Design Within Reach

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    Sleep Number - furniture - Updated July 2026

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