So I was on the hunt for a stainless steel preptable to put my arriving that day Ooni Karu 16 pizza…read moreoven. I had gone to my usual spots and decided to stop buy and see what this place had to offer. While I did not get my table there, it was a wonderland for cooking gear. Think of it as a Sur la Table meets a Costco. This particular supply company is open to the public and has a fun warehouse atmosphere to it. Litterally isle after isle of unique (at least to the home cook) items available in vast quantities. We did not get chance to interact with the staff much. One friendly staff member came over to see if we needed any help but otherwise left us alone to wander about the place. We definatly will be back to secure some of the pizza gear we need once we get cranking with the new oven as they had trays, peels, and just about anything else you would want for a pizza making enterprise.

It is hard to find the entrance in back as it looks like a workshop until you round the corner…read moreinside. I came here looking for commercial quality knives. I did not find them. They have a lot of stuff, but it is all very low quality, and you can find the exact same items on Amazon for about 40% less. If you need something quickly and don't care about longevity, this is the place for you, otherwise go elsewhere.

I had an excellent experience at the Williams-Sonoma in the Stanford Shopping Center in Palo Alto,…read morethanks to their assistant manager, Peggy Delgato. I came in with a complicated online transaction that needed hands on help, and Peggy went above and beyond. She took the time to sort through the details with me, and even continued working on the issue the next day, communicating with billing on my behalf to make sure everything was processed correctly. Her professionalism and patiences truly stood out. Highly recommend this location, and especially Peggy, for outstanding customer service.

To be fair, the driver for this complaint is that I received a gift and didn't use it for almost a…read moreyear. That said, when I opened the sealed package several small pieces were missing. When I contacted customer service I was told that they have a 30 day return policy. It's probably on the receipt that my benefactor has, but even so this seems ridiculously narrow for a company that purports to deal in high quality culinary equipment. If you can't beat Walmart for service and warranty considerations, you should be in a different game.

I cannot say enough great things about Jess! This past weekend she taught a class of 4 adults and…read more3 kids (of which one is a 3.5 year-old) in my mid-sized kitchen. She was extremely knowledgeable, patient, organized, and fun! Everyone had something to do, and everyone had a great time! I asked her to come on short notice, and she was very accomodating. She crafted a menu that included a vietnamese summer roll appetizer, two protein main dishes, two vegetable side dishes, and a salad. We all agreed that we never had such great summer rolls before, and the rest of the food was equally delicious. The flavor profiles of the dishes were complex, but not hard to make. She gave us all the know-how to prepare, cook and season the food properly. It was so fun to take a class, then enjoy the fruits of our labor. It was a wonderful way to spend a Saturday night with family! Clean up was also a breeze. For a family of seven, including all the cookware, I only had to do one load of dishes in the dishwasher. I only washed the serveware and one non-stick baking dish by hand (my normal practice). I didn't even realize as we were cooking that Jess had been so efficient in her use of the cookware and bakeware. I think Jess would be helpful to anyone, skilled or not in cooking, who wants to learn how make a delicious meal in an efficient way. I will definitely be calling her again for more lessons, and I would recommend her to everyone!

My sweet, sweet boyfriend bought me three cooking lessons with Jess for Valentine's Day. She sent…read moreme a questionaire to fill out before our first session. She found out my strengths and weaknesses in the kitchen. She was wonderful! She came in, gave us a binder with all recipes and plans on how to overcome my challenges and gave us great, new, fresh recipes to try on our own. Not to fail to mention, all were very healthy! I even learned how to properly chop an onion! She has a great amount of knowledge of cooking and had answers to all of my questions. I'd highly recommend her for a special gift for someone, bachelorette party, or even just something fun to bring friends together and get them cooking!

SERVICE and product support! I bought a Non-stick pan 6 months ago which looked like there was a…read moremanufacturing defect. Katheryn called the manufacturer and they asked for a photo. Manufacturer sent replacement pan out SAME DAY!!! We have been buying from Cooks Junction for many years and highly recommend for knowledge and product support,,,,,,,,,,,besides, they are nice people!

Great products at great prices !! I love their pop-up Xmas location on Main Street in Los Altos.read more

I can't believe this is the first time I've visited this business and I can't be more pleased with…read morethe quality of service and pricing. I had a specialty vegetable cleaver that I needed repaired and sharpened. It had been used by someone to cut something they shouldn't have and there was a nice chunk missing. I brought it into the store and dropped it off. It was ready in a matter of days and the price was more than reasonable, despite them having to do some extra work to get rid of the chip. What j I appreciate it is that they did the repair in a manner that maintained the integrity of the Knife when they could've just had their way with it. I wouldn't have known the difference. They also have a nice variety of kitchen accessories and I was able to pick up a knife sheath to protect everyone from the now razor Sharp clever. It's nice having a local business that does quality work and took the time to explain my options and what was done. They deserve 6 out on f 5 stars!

So great to find them, after so many years. They had the small comb that I had lost. I got it…read morefrom them many years ago. It was so special to me and my wife, as it brought back many memories of years gone by when we lived in the Santa Clara area. The current owner was so very nice and gave us a good price. We bought two combs (one a backup) and a small very good pocket knife. It has already done some fine controlled cutting. Pastor Walt

Nice staff. However bought a couch in 2022. Supposed to be super durable. I clean the cushion…read morecovers yearly. This year when I opened up the cushions, it looked like chickens were massacred inside. Feathers everywhere and very difficult to clean off. Got no where with customer service. Ultimately they sent me just emails on how to care for the sofa and didn't replace.

I drove for almost an hour to get to this store!…read more When choosing items for the children--like the bed and so on--I saw two beds they had set up, as well as two small wardrobes. Absolutely No choice No toys, no clothes--nothing. The staff show absolutely no interest in helping you choose anything or offering advice.

This is the place for your cutting needs... you have questions... they have answers. The variety is…read moreextraordinary... the prices are extremely fair in each knife level. I definitely felt like a kid in a candy store. The staff took care of all of my needs with perfect customer service. Thank you... looking forward to my next visit.

Perfect Edge truly has master sharpeners. The staff is knowledgeable and kind. They did great work…read moresharpening my Wüsthof knives and clearly explained why a couple of the knives needed to be restored. They also have great sales on knives with slight blemishes. I highly recommend this company and will come back when my knives or blades need care.

Jeff Koehn at Carmel Stone Imports made our first experience buying natural stone and tile…read moreincredibly smooth and enjoyable. We came in not knowing much about the different materials, but Jeff was patient, informative, and really took the time to understand the look we were going for. He guided us through options that matched our vision without ever making us feel overwhelmed. What really stood out was how helpful he was beyond just the selection process. He assisted us with the entire purchase and delivery, making sure everything stayed on track. On top of that, he recommended a fabricator who turned out to be exceptional--the quality and pricing were far better than others we had considered, and we now recommend them to everyone. Working with Jeff made all the difference. You truly can't go wrong purchasing through him and Carmel Stone Imports.

Byran helped me through the process of purchasing a beautiful slab for my kitchen. There is a huge…read moreselection and Bryan was friendly and knowledgeable about them. It seems that Carmel Stone has a larger selection than others and I highly recommend them.