Many beds to choose from . The service was great…read more Saul was very professional and helpful. Going to recommend my family and friend .

This was hands down the best mattress shopping experience I've ever had. Zack helped us, and he was…read moreknowledgeable, patient, and genuinely honest. He walked us through the different types of foams, springs, and covers, and explained what actually matters (and what doesn't). He knew a lot about the recent changes in the mattress industry. You can try any of the online brands. If they don't have a model, they can get a twin for you to try out. There was also zero pressure or upselling, just thoughtful advice. We ended up buying their in-house brand, which feels comfortably soft but still supportive. When my husband moves, my side doesn't turn into a slope (great partner isolation!). We also spent much less than we expected and left feeling really good about supporting a local business.

I recently purchased a new Stearns and Foster mattress and adjustable base from R Mattress in Santa…read moreMonica. I dealt directly with Mike, the owner. It was an excellent experience. He is very open, knowledgeable, professional, and honest about doing the right deal and the delivery team are top notch. They were very professional, clean, organized, and careful. There are so many mattress dealers to choose from and it's confusing. Look no further than R Mattress. I am recommending Mike to my brother's family and I am sure they will thank me. I have bought a lot of beds over the years and I would strongly recommend this company if you're looking for a quality mattress and a great deal!!

Mike was fantastic to work with. He took the time to understand what we were looking for, answered…read moreall our questions, and never made us feel pressured. We ended up purchasing a Tempur-Pedic mattress and couldn't be happier with it. The entire process was smooth, professional, and enjoyable from start to finish. If you're looking for a new mattress, I highly recommend Mike and R Mattress Santa Monica. Excellent customer service and a great overall experience!

The staff and store in Santa Monica is great. Though if you are looking for a California king…read moremattress they only have 2 on display so you can test your mattress firmness on any queen size and get that in a California King. Here was my problem re: delivery. They are super paranoid re: bed bugs. I had them fumigated years ago but even if they find one teeny dead one they will not deliver or haul away the old mattress. If the new mattress has a plastic wrapping they will deliver it inside but you have to get rid of the old one yourself. For me it cost me $190 for a hauling service. But I suppose they'll "match any price or your mattress is free!"

I recently experienced exceptional custom service from Ryan Hanford at the Santa Monica store. He…read morewas personable, attentive and well informed. I had an exchange of a mattress and he made the process seamless. So refreshing to see great customer service!

Upon entering the store I was approached by Jared. He asked questions pertaining to what my needs…read morewere and proceeded to direct me to what I might be interested in. Only after a short while, I fell in love with a mattress that was exactly addressing my back/side issues. Jared gave me a fair price and set up delivery.. Delivery, installation and old mattress disposal was free. Thank you Jared.. you have no idea how appreciated it is for someone to be so up front, honest and fair, especially when the customer is a Senior... S. Stevens

Not only does Jared's Mattress have a great selection, but Jared himself was amazing. Not super…read morepushy or salesy like at other stores, but he also gave us a generous fire discount, and updated me every step of the way. He called when the mattresses arrived, again when they were picked up to get delivered and made the entire process easy and affordable.

I had an excellent experience working with Derek at Mattress Firm. He was knowledgeable,…read moreprofessional, and took the time to understand exactly what I was looking for. He answered all of my questions without any pressure and helped me find the perfect mattress to fit my needs and budget. Derek made the entire process easy and enjoyable, and his customer service was outstanding from start to finish. I truly appreciated his honesty, patience, and attention to detail. If you're looking for someone who genuinely cares about helping customers, I highly recommend asking for Derek at Mattress Firm. Thank you for making this such a great experience!

Really good service great knowledge, and if you need a very workable return policy. Lots of options…read moreto choose from. I don't know enough about bed pricing so that's up to you.

Lovely people helping us... genuinely knew their stuff and helped us feel comfortable with the…read moreprocess. The show room is clean and appealing as are the mattresses. Free parking! A very good experience.

Shelley was the best throughout this entire process. She looked into issues I was having with the…read morecorporate phone line and made the buying process seamless. I 10/10 reccommend this store over buying online or the other locations. Ask for Shelley! She even helped me load the mattress into my car! Way above and beyond.

Highly recommend Nest Bedding and the staff at this store is particularly wonderful to work with…read more The shopping experience was super pleasant and Brooke seemed to genuinely care about getting us into a bed we would be happy with. After sleeping on one of the beds for a couple months, we decided to exchange it for a softer bottle and the store was fantastic about the process. I was shocked at how easy the exchange was and how Brooke and others at the store were completely focused on Learning what we did not like about the bed we bought and getting us onto something we would be happy with. I could not have asked for a better exchange/return experience. Highly recommend!!!

God mother loves this store and nice cute little store off Montana in Santa Monica but…read moreunfortunately staff was less than thrilled to assist us when we walked in and seemed almost reluctant to even approach let alone great us...? But as soon as my god mother asked to purchase a few expensive pillow his mood and attitude completely changed? Love the store didn't really appreciate the staff!

I'm 77 yrs old and don't usually leave reviews. After much research and trying many quality,…read morereasonably priced mid-range mattresses, narrowed it down to Aireloom, Custom Comfort, and Avocado for plush feel and especially coolness. All were very good. Was ambivalent about Avocado having read some negative reviews regarding delivery issues and unresponsive attempted customer service contact. It was Sales Rep SIERRA M. now in Fullerton who sold me. She was both more knowledgeable and personable/friendly than all other mattress sales persons I encountered on my travels. Based on my criteria, she accurately and confidently recommended the best model for me w/o hesitation. What convinced me however, was her reassurance she would handle the sale and delivery details PERSONALLY to ensure everything went smoothly from start to delivery. SIERRA deserves accolades and recognition for her excellent professional efficiency, great patience answering all my questions promptly, in knowledgeable great detail, and followed-thru to delivery, true to her word. The White Glove delivery she arranged was flawless thx to her - grateful appreciation to Stephanie at Seko for coordinating scheduling as per my requested day and time, and Carlos for meticulous pro delivery service. SIERRA is a great asset to Avocado and highly recommend consulting her if you're considering Avocado, as I was. Service couldn't have been better. Purchase with confidence.

I ordered a mattress and foundation/frame from Avocado. I received two different emails to share my…read morereview of each item. I submitted both on the same day, a 2 star review of the mattress and a 5 star review of the foundation/frame. The 5 star review showed up online after a day or two but my 2 star review never was posted. I waited another month and tried to submit the review of the mattress again but with 3 stars. Again, it has never been posted online. I also tried with 4 and 5 stars, each time starting the review stating that this was actually a 2 star review, but none of them have ever shown up online. I would be very skeptical of their reviews seeing as mine has never shown up online. The last time a 2 star review was posted of the mattress I purchased was nearly 3 years ago. I have a hard time believing that is true. Their customer service has also gone down the drain. They started using AI in recent years for customer service questions and you never get your questions answered. They just provide a general statement that sometimes doesn't even pertain to your issue. I had to demand to speak/chat with an actual person to get my issue resolved. I've ordered other items from Avocado -- sheets, body melt, pajamas -- and had loved everything and had impeccable customer service when my order was wrong or I had issues with the item. Those days are gone. AI and I'm sure increased prices/inflation has killed what this company did so well. I'm disappointed with what has become of Avocado Green Mattress. I likely won't be purchasing much from them going forward.