I absolutely love shopping at Uniqlo. This store never disappoints! The clothing is good quality…read more customer service is always great as well. The staff is friendly, helpful, and makes the shopping experience easy and enjoyable. On top of that, the prices are absolutely worth it for the quality you're getting. It's rare to find such a perfect balance of style, durability, and affordability. I just wish we had a location here in Arizona! I will definitely be back every time I'm in town.

SHOP WITH CAUTION, I WILL NEVER GIVE THEM ANOTHER CENT!…read more Long review but read if you don't want to get hosed also when shopping here... The positives: Clothing quality seems very high with soft and thick fabrics. Store is large and clean and we'll organized. Staff seemed friendly and polite although sparce and hard to locate or identify in the store itself... Side note : (I finally did identify someone who was an employee by going to the fitting room, when I asked him about the return policy, he said something to the effect of "when you buy online, the return policy is..." he paused trying to find the right words, so I helped the poor guy out by jumping in and saying: "a disaster?" he promptly and begrudgingly agreed.) Read on: The "need to knows": prices seem above average to high relative to other stores and relative to what you get... perhaps they are trying to compete with higher end stores...? I am not a huge shopper so I can't really say for sure, hence the reason this fact is not listed as a negative. Sizing is off, not just relative to normal sizes, but even within their own product lines. You really need to try stuff on and not assume a large in product x will fit the same as a large in product y. This is what brings me to the negatives.. The bad: the return policy is vague at best... We purchased online and shipped to store, and of course NOTHING FIT. We had no idea this meant there is absolutely no way to return for a refund. Surely this is stated in some vague return policy section online, but really, what store doesn't allow for a return and why would a client in this day and age think to check that or even fathom a company wouldn't stand by their product? Not only is there no refund but there is also no return for store credit LMAO, yes NO STORE CREDIT even!! What does this mean we asked: you have to find another item for the same price and do a like for like exchange. Guess what? The sizing SUCKS, as noted above, and they did not have ANY of the items we bought online that didn't fit in store for us to just exchange for the size that fit... So we had to wonder around aimlessly for similar priced items to exchange... After about an hour and finally choosing some random overpriced crap we really didint need, as opposed to wasting the $80+ we spent online, we went back to the checkout to try to exchange. The HILARITY continued at this point when our exchange items were like 40 cents Less than the items bought online.. Could we get 40c back? NO Could we just let them keep the 40c? No What could we do? Buy ANOTHER ITEM we don't need and pay the difference. LMAO rufk? So we bought a $6 tote bag from the checkout line and we're out another $5+ as this was basically our lowest cost option. (Not to mention I need another canvas tote like I need a hole in the head) So as we finalized this Ridiculous transaction what does the employee tell us: NOW THIS EXCHANGE IS FINAL SALE!! LMAO.. you gotta be fn kidding me... So after an hour and a half we left with $86 of overpriced items we didn't need and were absolutely stuck with, just lovely. To add to the already unbelievable experience, as my wife and I were dealing with this BS, there was a poor young lady at the checker next to us having essentially the SAME ridiculous conversation... Hers was aggravated further with a gift card or store credit involved which somehow, unsurprisingly, also was causing her purchase to be unreturnable/final sale and not an option to be credited back to her stored value card.. WTF? YEA, AS I SAID IN THE OPENING COMMENT, THATS THE FIRST AND LAST SALE FROM US!

Well maintained store. Aesthetically beautiful, organized, neat, clean. Easy to shop, look at…read moreitems. Great quality as well. Good customer service. Recommended.

Selling current new inventory items as Final Sale (printed in small print on the tag) but not…read morebacking it up with explaining that to the customer when checking out is just bad business. Mark the receipt as final sale or notify the customer. Won't be shopping here again.

Lovely store with really cute clothing! The prices are average. If you go to any bitoque, this is…read morewhat they charge bc their paychecks depend on what we buy. Overall, I had a positive experience. I tried on like ten items. I purchased two items. I was on the fence about a third item, but didn't get it although I thought the dress looked really cute. They didn't have the color I wanted.

I absolutely love this store! Honestly, almost my entire closet is from here. I find myself coming…read morein up to two times a week -- sometimes even more! The style is amazing and they always have the best pieces. The girls who work there are so sweet and fun to talk to, and they always go above and beyond to help. Such a great shopping experience every time!

I stumbled upon this new really cute Chic Boutique…read more It's definitely a spot to check out especially upcoming Mothers Day. Has a lot of great selections and including matching "Mommie & Mee" outfits along w adorable baby clothes plus good gifting ideas for home decor too. The associate was really friendly. Pricing is decent like any other Clothing boutique with unique items. in the same plaza as Original Pancake House & Clyde's Hot Chicken corner of Kraemer & Yorba Linda Blvd when going to Starbucks. Lots of parking available. #PeyTonsPLaceBoutique #ShopSmaLL

My boyfriend and I came in looking for a specific half button up long sleeve we saw the day before…read moreand couldn't find it in store. We asked one of the staff Eileen, if it was still in the store somehow and she went out of her way to find it the back for us! THANK YOU EILEEN ! We really appreciated your hospitality :,)

Toxic Service & Complete Management Failure - AVOID THIS LOCATION…read more ​The Zara at Brea Mall is an absolute embarrassment to the brand. If you value being treated with basic human Decency, do not shop here. I walked out feeling disrespected and humiliated by a staff that is clearly untrained and hostile. ​The experience at the returns counter was a disaster from start to finish: ​The "Frontline" Issue: The associate (thin with black hair) was flat-out insulting. She rolled her eyes, talked down to me, and acted like following the store's own return policy was a personal burden to her. It wasn't just "attitude"--it was blatant unprofessionalism. ​The Incompetence: A second associate with curly hair actually found me an exchange item in a larger size, only to suddenly "change her story" and claim it wasn't policy. Don't offer solutions you don't understand; it's misleading and incompetent. ​The "Leadership": When the manager was called over, things actually got worse. Instead of de-escalating, the manager was arrogant, dismissive, and provided zero help. ​When the leadership is this rude, it explains why the staff feels comfortable mistreating paying customers. This isn't just one "bad day"--it's a systemic failure in training and accountability. Zara corporate needs to take a hard look at the Brea location because the current staff is driving loyal customers away for good. I will never spend another dime here.

We came here recently and had the pleasure of being helped by Morai--she was absolutely amazing! My…read morehusband and I probably took up too much of her time asking for her opinion on guest outfits for a wedding, but she was so kind, helpful and insightful during our shopping journey! She lent her expertise in picking a weather-appropriate outfit for my husband and gave us ideas for our outfits-she really went above and beyond. We did end up buying some pants and a shirt from here and they were a very light linen material...a bit see-through, but for a desert wedding, they should be perfect. The price was a bit more expensive than I would have hoped for, but Men's clothing always seems to be more expensive than women's. Overall, Morai made our experience great and we'll continue to keep shopping here from time to time!

Came here last week to try on clothes. There was only one worker at the time and she was busy…read morecatering to other customers. I was in line for the fitting room and a girl right before me went in and used the dressing room. When my partner did the same, that's when the worker decided to come up to him and say what he did was wrong and that he should either wait and tell her or he's never allowed in the store again. But the girl before us didn't get any treatment or was even addressed the issue that we went through. terrible employees. at least be mindful and careful on how you speak to customers when addressing a concern. My partner and I just felt so uncomfortable with her presence after.

Updating my review since it's been a while. I like this…read morelocation because it's generally very clean and organized, and the staff are all nice and welcoming, but not in an annoying way if you know what I mean lol. I prefer to be left alone while shopping and for the most part that's what they do here, with occasional check ins. Today I found some good deals for boys clothes, which is what I came in for. $5 shirts for boys, can't beat that. Old navy clothes usually tends to last longer than other brands for us. Overall a good store with decent selections.

I want to start off by saying the the 3 stars are for the store itself not the service…read more The employees were very helpful. We got fitting rooms right away. They asked if we needed help several times. Ashley helped me out in the register and she made my transaction very smooth specially after I expressed how HOT it was inside the store. I could not believe they were working with little to no air conditioning circulating through the store. The store is the reason why the 3 stars. For such a large chain retail store I would imagine they would be able to afford good quality air conditioning not only for the customers but for their employees as well. It was cooler outside than it was inside. I really hope this is being looked into given that we are expecting this summer to be extremely HOT!!! I'd hate to take my business elsewhere given this store is very close and the employees here are great!

This review is just purely on customer service. I stopped by at this Carters location to shop…read morewinter clothes for my 3yr old daughter. I went inside the store around 10:10am, and i was greeted by a male employee. I stayed in the store to shop around $150 worth clothing for about an hour.. the employee named Robert asked me if i was doing ok and made sure i was finding things right. He also offered me a store bag for my convenience. He was definately nice and cool. Another employee...a female girl also asked if i was doin good. I just assumed all employees were trained well. Until then, everything was good. After an hour, i brought the bag full of clothes..the girl rang me up and put my phone number for customer info. As she was scanning, i noticied an ad showing 20% discount offer starting next week. I asked her if they were able to apply that since im shoppin anyways. If not i wouldve cancel the transaction and came back next week bcuz 20% is obviously alot. She told me since im enrolled to their email list, i have to find the email and show her the coupon. I told her i never received them and as far as i could remember, i havent received any in 2017. She insisted for me to look up the email and find the coupon...and i felt like she wasnt gonna do anything unless i find the coupon. I asked her if there was anyway she could allow the discount...since there will be same discount next week... she did not want to look for other options. I definately felt like she wasnt trained properly to handle these types of situations with the customers. I was feeling lil upset the fact that she was definately not tryin to help me as a customer, but more like IF U DONT HAVE A COUPON, YOU WONT GET A DISCOUNT attitude. She did not disrespect me , nor gave me an attitude, but there was a sense where anyone couldve tried to resolve this matter better. But all of sudden, Robert saw what was goin on and gave her a employee only code to get me the 20% discount. Tada! I knew he was nice guy. I think Robert is the floor manager , the way he was running the store. It took off almost $30 from my original total and as i was about to leave, i thanked Robert for his help. I was sick all week and drowsy..but Robert made my day from leavin the store pissed to .. leaving the store with thankful mind. I definately did not deserve it. Robert's critical decision to satisfy a customer WANT helped me stay a Carters customer. I will always come to this Carters location because of Robert. I usually goto old navys, but those little things that nice ,kind hearted people do....will change my way of shopping for sure. Thank you Robert, have a wonderful holidays and i hope u have a sucessful career ahead of you going forward. Retailers need more leaders like you..to keep customers coming...

I went shopping at this location on 9/10. I'm always happy…read morewith the clothes and prices at carters but the attitudes of EVERY single employee in this store was unacceptable and unprofessional! I don't know who is running this store, but the environment is definitely a negative one. All the ladies here had such an attitude, they ask if you need help but when you do ask them anything they act like your bothering them. For a children's store!? Definitely disappointed. I spent well over $200 for my daughters that day. It would be nice if these ladies where at least hospitable. Management needs to check these disrespectful ladies that work here at the La Habra location. Maybe management also needs to be looked at because this environment is horrible. And they aren't even young girls working here, older women, with nasty attitudes! DO BETTER .

The good: Everything in this store is so cute! It is a…read morenicely curated selection of toddler/baby and kid's clothes. The stuff is very trendy, cute and aesthetically pleasing. There were unique pieces I haven't seen at other places. There were so many cute kids hats, purses, and soft shoes. There was also a good selection of wider toe box shoes that are great for toddlers. There are also adult clothes in the back but the selection is smaller and less interesting. They have brands like Mini Boden and Mini Melissa (brands you'd see at Nordstroms). The bad: The prices are pretty high. There were joggers and shoes for kids around $75. The interesting: I see a lot of reviews about people who don't like the owner lady following them around. I noticed this at another Korean fashion store I've been to too (where the owner will come to the spot you were just at to tidy anything you touched or slightly displaced). It is discouraging to browse things when you're not greeted or when you're being watched. I had two toddlers with me (the target audience) and you'd think that people would say hi to the kids or ask if we needed help looking for anything but we didn't get any of that.

This place is every mom's dream~ they carry so many stylish and adorable outfits and accessories…read morefor kids. High brand and quality ! I can't get enough of this store ~ I keep going back cuz it's so fun to shop there . My kids love it there too ! :)