Went here to here to get an alignment and new tires/rims installed. Got a quote on the phone prior…read moreto arriving. I was apprehensive since the quote was a bit on high end. When we got there, I noticed the shop was more like a business office, which isn't typical of an auto repair shop. You don't even see the repair side. I'm thinking, "This place is gonna be $sspensive!" Was greeted by Dylan. He remembered me from our convo for the quote. Since we didn't have a ride after drop off, my daughter and I had to sit in the waiting area. Dylan was conscious of the wait and squeezed us in to get my car tended to next. The staff was very courteous and offered us donuts and drinks. They even gave us a separate space for social distancing, which was very nice if them. Dylan came to me for things he wanted to point out and kept me notified of all charges. At the end my car was well taken care of and the pricing was fair. I was happy with my experience here. Its a good shop!

Discrimination against people with disabilities. I brought my van in for several things…read more They agreed to do 1 hr Diagnostic service for $185 with an engine issue. After 10 min it became clear they needed to get into the doghouse I have a conversion van so this meant moving a lot of stuff around. I also have a musculoskeletal disability, and it took me about 20 min to move the vast majority of the stuff which needed to be moved, which was a lot for me, I'm still in pain from it, but I did it because that's what needed to be done, but then I always need help with the 70 lb RV refrigerator. 2 min to do for an able bodied guy. mechanic agreed to do it Then they came back and said they couldn't get to the diagnostic stuff that day. And that if I came back: 1) They'd charge me $100 extra for moving the 70 lb RV fridge in and out. 2) They'd charge me twice as much as they had quoted for 1 hr diagnostic. When asked why the front desk drone blathered something about extra time getting in and out of the doghouse. which takes 5 min. I've taken this van to 6-7 mechanics over the years. When the doghouse has needed to be accessed, this has always been the process. It's never been a problem before. I go out of my way, even injuring myself, to do what I can. And then they help with the RV fridge, which only takes a minute. The Americans with Disabilities Act explicitly states that "reasonable accommodations must be made for individuals with disabilities" To charge them more than twice as much is to punish them for having a disability. The fact that most people with disabilities are socio-economically impacted makes this doubly unethical. Whatever good qualities this shop has, Discrimination agains people with disabilities makes the difference and earns them a 1 star review.

What a great auto repair shop…read more Darin was great. Great service and truck is nice and smooth now. Drive Shaft needed work

I took my car here when I had initially gotten a bad mechanic and needed to be sure the work was…read moredone correctly. Boulder Valley Automotive got me in quickly, checked out my car quickly, and had a great price. I'll absolutely be coming back for future car trouble and oil changes!

Do you prefer an honest repair shop? I brought my daughter's Xterra in for new brake pads (she kept…read moresaying they needed to be replaced), and Tom went out to take a look. After a few photos, he advised that the pads were relatively new and did not need to be replaced! Wish I had this type of honesty and service on the East Coast!

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Just a short note to thank you for taking such great care of our vehicles. It's hard to find…read moresomeone trustworthy when the hood goes up and suddenly every strange noise sounds expensive. Your honesty, kindness, and great work give us confidence that we're not being sold blinker fluid or muffler bearings. Thanks for keeping our cars running and our stress levels low we truly appreciate you.

Honest, friendly service. Highly recommended! Appointments are easy to make and without long wait…read moretimes.

I'm thankful to have found someone local who can help me with my Honda…read more Service was great Front Desk staff was kind.

Bought a used Subaru and noticed they were missing the 120k mile maintenance. The previous owners…read moreused Hoshi for the most recent oil change and I decided to take the vehicle here as well. Called and was able to set up an appointment with Judith to get the service done the following week. It was dropped off at 9am and received a call it was ready at 330. Judith was very friendly and helpful going over the vehicle maintenance that was done and what issues were found that may require some attention. There is a coffee shop next door and they do offer a ride for drop off or pick up if you need one when leaving your car with them. Michael is very nice and felt safe riding with him.

I'm in the process of selling my electric vehicle. I loaned the car to a potential buyer who took…read morethe vehicle to Rob's for a presale inspection, which included using an OBD diagnostic tool to check the vehicle status and look for fault codes. The vehicle did return a handful of fault codes, which the buyer had understandable concerns about. However, ultimately some of the faults were outdated and could be cleared without issue, and the remaining faults were all addressable. The main issue was that Rob's reported the "battery capacity" to the buyer as "about half," which was an immediate deal breaker for the buyer. When he shared this with me, I was deeply confused, as the range of the vehicle is still close to 100% of what it was when it was new. Using my own OBD diagnostic tool, I confirmed that the battery health was near 100%, and that's when I realized what had happened: the technician at Rob's had misinterpreted the *current* state of charge (which was about 50% at the time of the inspection) as the batteries total capacity. Figuring that this would be a simple matter to clear up, I called Rob's and spoke the the technician. From the moment he picked up the phone, was combative and indignant, and refused to acknowledge the error. When asked if I could come by to have the car scanned with a fully charged battery to confirm the error, he said he would charge me for the full cost of another presale inspection. The mistake of the technician and total lack of accountability cost me the sale of my vehicle. If their techs don't understand the difference between a battery's state of charge and total capacity, I certainly wouldn't trust them to do any work on my vehicle. Recommend looking elsewhere.

Best mechanic in town. Good people and fair prices. Had to come in super early and was so close to…read morebeing out of gas I literally had to ask him to help me push it to the front of the garage. Best mechanics in Boulder!

We were looking for a garage closer than Aurora that we could trust. I saw some positive statements…read moreabout Independent Motors on NextDoor. I called them and liked how they sounded for my Subaru's 90k service. Not only did they do the service, they ended up charging less than the estimate! They didn't recommend anything I didn't need done. I will trust them with my car the next time it needs service. And possibly my husband's too.

Greg , Christian , Sheila and the entire crew made this a seamless process ! My older model RAV4…read morenow handles like a dream , and Greg was able to complete the work ahead of budget , a pleasant surprise ! He communicates well on what needs to be tasked. New shocks really make a lovely impact for driving ! New front struts , rear shocks , differential fluid , and new wipers to boot ! Fresh , new tires are icing on the cake , and what really makes me smile every time I turn the key , is their dedication . Thank you for going the extra mile so my car can too ! You all are a winning team . Superb , I highly recommend Independent Motors .

I chose this place based on reviews and let me add my praise to this shop. Tamara was great when I…read morefirst called to schedule my truck for work. Henry called and explained their concerns with my vehicle and recommended fixes. No hard sell - no mission creep on fixes, just honest assessment with photos and understandable explanations by Henry. Vehicle repaired with a 3 year guarantee on their work. Just a trustworthy organization with good people helping the customer!

Very upfront with pricing and what they were seeing. Loved having them work on my car,…read moreWill definitely be back!

On a sweltering 98° day, my AC gave out and I brought my car into Repair Masters in Boulder…read moreexpecting the worst--a leaking compressor and a huge repair bill. Not only did they diagnose the issue quickly, but instead of replacing the part (as I was quoted elsewhere), they were able to repair it--saving me a ton of money. I've honestly never had that kind of honesty and transparency at any other local auto repair shop. These folks are the real deal. Repair Masters has earned my trust--and my business--for life.

Repair Master Automotive services was very helpful and accommodating for our vehicle repair. They…read morewere communicative with us. They offered us a couple of options which allowed us to choose an affordable solution. I highly recommend there auto repair service.

They are always available, always helpful, always fast, and always great! This is THE place to go…read morefor all Boulder locals, I get all of the work on my car done here as Ive found them more reliable and affordable than other auto shops in the area. This is a great local business and I highly recommend it!

Great friendly service, manager made me feel at home, nice new chairs in the waiting room…read moreWaiting room upgrade is great along with the free coffee