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    Small Boat

    5.0 (1 review)
    Open 7:00 am - 6:30 pm

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    Services - Small Boat

    Boat dealers

    Boat repair

    Small Boat Photos

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    1 year ago

    Helpful 1
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    AC DC Marine

    AC DC Marine

    4.2
    (5 reviews)

    We have bought many things here over the years. They stock hard to find items and have made custom…read morepanels for us.

    If I could put a negative star review I would. They don't even deserve one single star. This place…read morehas TERRIBLE customer service. The owner is EXTREMeLY rude, disrespectful, and absolutely NO customer service. A bit of the back story... I purchased a Coltex inverter which was highly recommended by Ramses (owner) for our application. We had it installed and it ended up being defected. We reached out to the business and requested a replacement. Owner Ramses refused to exchange it unless one of "his" technicians looked at the inverter. We agreed. None of his technicians were ever available and kept putting us off after multiple attempt. I went ahead and have another professional technician look at the inverter (paid out of my pocket) and he too guaranteed it was a defective inverter. reached out again to owner and he demanded to speak with our technician. He did, and approved my technicians background. While speaking with my technician he proceeded to speak badly about me saying he "didn't want to deal with me anymore" and so on. TOTALLY UNPROFESSIONAL. We finally decided to take it back into the store after a month of back and forth. Owner tested the inverter, saw that it was defective. Then proceeded to call his manufacture contact which told him to simply replace the inverter. He told him it was obviously a defective inverter. Owner Ramses then replaced it with a dusty one off the shelf! NOT AN ACTUAL NEW ONE! He said if I wanted a new one I would have to pay for shipping. INSANE! All this interaction happened with him cussing, yelling, and being completely disrespectful. He is obviously has issues. I have never experienced anything like this before. BEWARE!!! I plan on reporting this place with the Better Business Bureau as well. Unless you are buying many inverters from him then maybe you have a chance to get treated better. Otherwise, your best bet is to go somewhere else.

    Southern California Boatworks

    Southern California Boatworks

    4.6
    (10 reviews)

    We didn't connect they don't provide the service i wanted. I did it myself I would use them in the…read morefuture for the service they provide

    Avoid At All Cost!!!!…read more I hate to do this because I love to see small businesses succeed but this experience was beyond horrible. I contacted Chad Pordes (aka Pordes Marine, Southern California Boatworks, South Bay Boatworks, possibly others but those are the three business names I've found him to be using) in mid September to service my outboard engine. He was informative and seemed reliable so I brought my engine to him. The next day he told me it was ready for pickup. Seemed fast but I appreciated the quick turnaround so I went to his shop, picked up the engine and paid him $388(over $100 more than he quoted me for the job). That same afternoon I ran the engine but it was worse than before, idled very high, had difficulty shifting into gear and would occasionally shut off. I immediately let him know but he told me that I needed to let the new fluids run through and that once everything burned off it would be back to normal. Fast forward two weeks and still no improvement. I contacted him again and he said that he'd take care of it. This is where things got bad. He said he couldn't duplicate the issues in his shop so he'd meet me at my slip the following day at 9am which was October 8. He was a no show and didn't even have the decency to call and let me know. Its a 45 min drive from my house to the marina so rather inconsiderate. I call him, he offers no apology but says he'll be there the next morning. Once again he was a no show. That happened 4 times before he finally came on October 15th. He looked things over and agreed that it wasn't running right but said that he wasn't able to fix the issue there and would need to take the carburetor back to his shop but would have it done and replaced in a day or two. I dealt with 3 weeks of his lies repeatedly telling me that he'd take care of it tomorrow. Obviously that never happened and then last week he stopped answering my calls or responding to texts all together. Finally November 4th I contacted the Marina Del Rey sheriff to see what my options where. I'm not sure if they contacted him or if it was just coincidence but about an hour later I had a text from him saying that I could pick up the unserviced carburetor from a box on his front porch. So now I have a disassembled carburetor and an unusable outboard for my trip to Catalina this weekend. It's unfortunate because he seemed like a decent guy at the beginning. If I had to guess, my assumption would be drugs. His behavior seemed consistent with an addict. Trying to earn my business he was friendly and responsive but once he got paid it was all lies until he finally cut off communication and tried to steal from me. Do better Chad

    Small Boat - boatdealers - Updated August 2026

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