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    Small Paws

    5.0 (1 review)
    Open 8:30 am - 6:30 pm

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    5 years ago

    The best groomers, so loving and adoring! My 4 cavaliers are happy to be detoxed off, and do t like leaving

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    PackMates

    PackMates

    (4 reviews)

    I entrusted my dog to this man's care while I was out of town, and the outcome has been…read moredevastating. I found him through the Nextdoor app and relied on his stated experience and trustworthiness. When I returned after five days, my previously healthy, active four-year-old pit bull was unable to walk. I have since spent thousands of dollars on veterinary care, and my dog's quality of life has been permanently altered. To this day, I have not received a clear or consistent explanation. I was told my dog got out, was missing for several hours, and later was found. I was not aware he was even injured until after he was picked up by my brother the next day when my brother noticed he was hurt. Even if that account were accurate, he didn't take any accountability for the fact that my dog's back legs are paralyzed and a clear story hasn't been given. He claims he was standing outside while my dog was chewing the fence to escape but if that's the case why continue to let him chew it? Nothing is making sense and when I asked him about it he got defensive. All I wanted was answers. Three weeks later, my dog is still suffering. He lives in constant pain, cannot walk without assistance, and is largely confined to bed rest. When I contacted this man seeking clarity, I was met with anger and defensiveness rather than accountability or concern. This situation reflects a serious lack of transparency, judgment, and responsibility. I strongly warn others not to entrust this person with the care of their pet.

    My Havanese is scared of everyone and hates grooming. However, with Ana, she was so sweet and…read moregentle that my baby had a great experience and a good groom. Cindy H

    PetSuites Cumming

    PetSuites Cumming

    (22 reviews)

    Our Great Pyrenees, Gracie, is sweet as pie. However, she is a MASSIVE challenge to groom…read more Unfortunately, she was quite naughty; she escaped and went exploring in a swamp just before our scheduled groom appointment. Lucky for us, we booked Iris. Iris is truly is a Super Hero Groomer‼Despite Gracie being the most dirty she's ever gotten, Iris got her back to her glorious pre swamp condition. She was SO CLEAN it seemed like magic, but I KNOW it took a TREMENDOUS amount of hard work and dedication to get Gracie clean, floofy and cuddle ready again. We are so grateful to Iris, and we cannot wait to live closer to PetSuites Cumming, so we can book Iris more frequently (minus the swamp‼), so Gracie always looks this MAGNIFICENT.

    I work as a therapist in the Atlanta area, which means I've developed a pretty solid sense for…read moretruth versus spin -- and this situation did not require much of a BS detector. I've also developed quite a bit of compassion for the human condition. Over time, I've come to believe that true compassion isn't just about extending empathy -- it also means speaking up and holding people accountable when harm is done. So, in light of that, here is my first negative review: We brought our maltipoo, Maximus, to Petsuites in Cumming for daycare since his regular place was closed. When my husband picked him up, he noticed Maximus's ears looked smaller and were wet, so he brushed it off. But once they dried, it was obvious: someone had badly and unevenly cut the hair off both ears. I called Petsuites right away. The managers had already left, but I spoke to two employees -- one of whom had been with Maximus outside -- who claimed that "a piece of matted hair the size of two fingers on his left ear fell off," and insisted "100% no one cut your dog's hair." I explained this didn't make sense (as the before-and-after photos clearly show), but they kept denying it. The next day, the manager, Kayla, called me. She said she reviewed video footage and saw another dog chewing on Maximus's ear, gnawing off some of the hair, supposedly explaining the missing hair. When I asked about the clearly trimmed and uneven appearance on both ears, she offered no explanation but maintained, "I am confident no one cut the hair off his ears." Pet parents deserve transparency. If they had called me from the beginning to report what happened and offered to fix it, that would have shown accountability. But instead, they tried to cover it up with a bad haircut, waited until we discovered the problem, and then denied it. That's extremely concerning. If they can hide something so obvious, it makes me wonder what else might be happening behind closed doors. Prior to posting this, I gave Petsuites Cumming a chance to fully own up to what happened, but that was days ago, and here we are. So, I'm leaving this review to warn others. Pet parents -- unless you want a bad haircut you never asked for (and questionable honesty on top of it), please consider taking your pets elsewhere. Petsuites, Cumming -- do better.

    Small Paws - groomer - Updated May 2026

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