Probably the best value auto repair shop in the Bay Area. Highly recommend Ming! This year my car had a lot of issues -- battery, engine, tires... basically everything Every single problem was fixed by Ming, and he never tried to upsell or scare me. The biggest issue was when my engine got coolant in cylinder #2 due to water intrusion. I honestly thought my car was totaled. Ming took the time to explain my options clearly: either replace the engine or rebuild it. Since rebuilding was much more affordable, I went with that option. Two weeks later, the car was ready -- and it drives just as smooth as before. I was honestly impressed. On top of that, his pricing is way more reasonable than other shops around the Bay Area. I did compare, and Ming was significantly cheaper without cutting corners. He's also a very kind, honest, and down-to-earth person. You can tell he genuinely cares about his work and his customers. If you're looking for a trustworthy mechanic with great skills and fair prices, go to Ming. I wouldn't take my car anywhere else. read more

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Good and handy mechanic. Reasonable price and he will shoot the video of car parts that he just checked to you, and if there is some problems that he cannot fix for you he will explain why and give some information that where you could go and fix your car. read more

I towed my old BMW to his shop for changing of battery & oil and do generic mechanic check as I have not used the car since Covid-19 pandemic started. He charged $900 for the repairing: ======== 1. Battery change 2. oil change 3. new coolant 4. air filter 5. DTC 2EF5 Thermostat ======== The funny things are that after I drive the car off, the coolant level indicated low and had to drive back to ask him check. He simply added some new coolant. My neighbor who is really good at mechanics (and many other handyman staff) read the invoice and can't believe how expensive this "repair" is. Would never go to this shop again. read more

I used to be Ming's customer (From 2010 to 2014) until I moved to San Diego. I am here to rate all the works that Ming performed for my car. Overall, I am satisfy and I think the price for the works that he performed were reasonable for me. Ming had performed regular oil change, brake pad replacing, timing belt replacing and others works that I could not recall for my Mitsubishi Montero. All of these works allow me to drive my car for more than 100k in 3 years. Therefore, I am rating a five star for Smart Auto Service and Ming. I am not sure why the stars dropped so sudden but I hope my review could help a little bit for yelp users. read more

Smart Auto Service - Auto Repair Near Me - Santa Clara, California

tommy is a great guy! Super nice and all his quote was very reasonable! I live in Fremont but he is the only trustee auto shop that I am willing to drive half and hour to get my oil changed and things fixed. They also got great quality of oil and etc Definitely recommend all friends。 read more

I do my regular oil change at Smart Auto. My car always have good performance. I tailed someone the other day. The front bumper and cover were badly damaged. Without any hesitation, I called Ming, the owner of the shop. After a very reasonable price, my car was fully repaired. I highly recommend that you give Smart Auto a try if you expect any quality car work. read more

Smart Auto Service - After - Auto Repair Near Me - Santa Clara, California

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First, I did not ask any of them to write bad reviews I just told them the truth and ask them to be aware of this autoshop. Second, my car doesn't look like that before fixing the car, maybe he scratch my car before taking this picture i don't know! Third. The owner sent a message to me threaten me that he will sue me if I do not delete the post. And yea he said it will not be perfect but the gap will not be obvious, As you can see the gap is still very obvious, And I asked for the list of the payment as other auto shop will do. But the owner refused me with a very bad attitude and asked me to never come back again. I won't be that mad if the owner can change his attitude at the first place. And after he even send a message to me warning me that he will sue me if I don't delete the post. read more

Smart Auto Service - That's the closer look before fixing the car - Auto Repair Near Me - Santa Clara, California

I quoted a bunch of body shops for my cracked front bumper and Mingzhi offered me the most reasonable price. He was so amazing and professional and now my car looks brand new. Would recommend his service to my friends. read more

I has been use this auto shop to do oil change, repair all different issues fir long time for my old 2007 BMW He always give me a very reasonable price and his repair quality is very good I didn't know why some people give him a very low rating and I read through those one star rating. The owner may make one mistake but all other people ( friends of that guys) gave all 1 star rating This is not fair. They have no right to give 1 star rating since they are not the guy to have service. The one who did the service and happy about his service. It is his right to give rating But it is just not right to give a bad rating if you didn't do any service I think Yelp should remove those rating if they just hear and never do any service with thus auto shop read more

Replaced my 1992 Integra distributor here. My car stopped it's engine every 8 to 10 minutes while running on the road. I had to fix it before more problems occurred. I brought my car and a new distributor I bought from ebay. Lin took a look at it and replaced it in 35 minutes. I am obviously coming here again. Very trust worthy and reasonable price. Thank you Amin B. read more

Excellent service provided at a very reasonable rate. Smart Auto worked on my 2010 BMW to replace starter, knock sensor, spark plugs and brake fluid. Now the 10 yrs old BMW is running like it was first delivered. Highly recommended. read more

Ming is so amazing! He is friendly and super fast! Called during COVID-19 and was able to get my brake fluid and transmission fluid changed promptly. The customer service was AMAZING! So this is hard for me if I don't give him 5 stars!! I would recommend everyone goes there to do their vehicle(s) service based on his customer service with reasonable $$ read more

Compare my previous experience with another auto shop, Smart auto service is way faster. I got basic maintenance, tire rotation, and engine signal light fixed overnight. And the charge is fair to the service. Tommy is responsive with communication, and he is patient to explain his examination and observation in details and provide possible solutions so that I can make the decision. 价格公道，服务很好。 read more

I live in Hayward and I get car car fixed in Santa Clara? That is because Tommy is good and I trust this guy. The price is very reasonable and I don't have to worry someone tries to sell me something I don't need. read more

I come here to repair my fuel tank flap because someone steals my gas last night, and I call other car repair service, which charges about $300, but Smart Auto only charges $40 to repair fuel tank flap, only spending 20 minute. Good job Ming read more

Mingzhi is awesome. He is a skilled mechanic with the best prices around, but more importantly, he is a good guy. Although I like to work on my car and do some things myself, he is my go-to guy for everything else. He keeps people coming back by doing great work and not overcharging them. I sometimes talk with his other customers when he's working on my car and they all have such praise for him too. If you're looking for an honest mechanic, just go in and talk to him, and you'll know what I mean right away. read more

Good service and good price! Helped me solved two problems at the same time and only charged the money for one problem. Fix the car to a very nice shape. Can speak both Mandarin and English. Recommend to fix you car there! read more

Ming replaced my car's passenger window the very next day after it was broken into. I was expecting a downtime of 2-3 days, but Ming was able to find the parts and restore the car to its original condition in ONE day! I'm utterly impressed. His workmanship and price are also unbeatable. I will keep coming to Smart Auto for future auto needs. Thanks, Ming. read more

This is the very FIRST time I am writing a review on Yelp. Last Saturday my friend Ying was bragging about that how impressed she was with the level of integrity that the owner of this shop - and it happened that my car's "check engine" light went on and the car viberated every time I started since 3 days ago (And I just paid $700 for a major tune-up at a local Toyota Service Center less than 3 months ago) - so I came to see Mr. Tommy Chen, the owner today. Tommy was sure helpful - he took the time to check what went wrong, explained to me what the problem was /could be, what need to be done and the cost. He is knowledgeble and nice - and he got the problem fixed right away at a very reaonable price(All the spark plugs need to be replace!) - I am very grateful that the problem is solved immediately and I don't have to pay an arm and a leg for it - more importantly - I feel that I can trust Mr. Chen on his expertise and honesty - so I can do business with him with peace of mind. Thank you Tommy!!! read more

Smart Auto Service - The Sign of the shop - Auto Repair Near Me - Santa Clara, California

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They took away your money even though the didn't fix the car Be careful!!!! WORSR AUTO SHOP EVER!!!! read more

So ridiculous that the worst Auto Service experience cost an extreme price, and you will never find the way to complaint！One star even too much depends on your service！ read more

This auto service is so bad. Bad quality! I will never go there o let them touch my car! Fk. They can't fix my car and no refund for their mistakes! read more

I've been visiting here for 2 years, fixed/maintained my super old bug before and now get my newly bought Mazada maintained there. Have recommended this places to many of my frends. I trust Mingzhi I want to find some place cheaper but also good service. I used to visit another mechanics (a Vietnamese store) for 3-4 time. But honestly not pleasant experience (didn't' fix my problem, and even didn't check my other tyres after I changed two new types. which made me run on highway with a almost flat tyre, also he overcharged) So I decide to change a mechanics. I learned this place from a friend. Not only Mingzhi probably provides the lowest price, but also he really tries his best to help me. I appreciate his service and think I should write something on yelp :) read more

Really bad auto job and customer service. Don't go this place cuz they will just rip you off without doing their job. This place sucks.

I have used their service for several situations...Oxygen sensor change, 69K major service, tire puncture fix, etc..in all of such Mingzhi had done a great job...no issues till date. I would strongly recommend Smart Auto Service for anyone that looks for great auto service at best value. read more

Mr chen is an honest car mechanic. I brought my 07 Subaru here when its alternator died. Mr chen fixed it quickly and the price was very fair. I have since been taking my car back for oil change. Every time I asked Mr chen to look for things to fix and every time he disappointed me by telling me everything else was fine. Imagine w some other auto shops, they will list out 5 things that you'd get done or your car may die any time. For that, I feel confident w Mr Chen's work and I will keep coming back read more

My car's oxygen sensor went wrong and I go to Smart Auto to find Master CHEN. He gave me very warm-hearted help with 10-year car repairing experience. Meanwhile, Smart Auto is giving almost the best service with low to reasonable price compared with other companies around bay area. Will definitely recommend and introduce more of my friends and colleagues to find Master CHEN. :) read more

Worst auto service ever! They charged my friend but fixed nothing! Now the owner threatened my friend for leaving a real review here! Be careful!!! read more

Ming always does my regular oil changes and has even replaced lights and break pads as well. Prices are great and he is always easy to get a hold of. He lets me know when something needs to be replaced soon but doesn't pressure me into getting I done right away. I trust him with my car services. read more

I landed by chance to Min's auto service workshop. I was actually looking for KSR, which happens to be in front of his shop, but as it was closed I took my chances with Min, which proved to be rewarding. I am really satisfied with Min's diligent work on my car. For the past two years my Town&Country's engine light was on and it used to stop off and on, during early mornings and even before coming to a halt, when approaching stop signs or red lights. After diagnosing the problem he spent full two hours to fix it, as I waited in his office. My car runs well now and it passed the smog check and I more than anything else, he charged me a fraction of what another mechanic had asked for in Sunnyvale. I recommend him to my sons who happen to visit various mechanics for their cars! read more

Easy to find, just off the high way 101. Easy parking. Easy communication. Good and quick service. Highly recommend. read more

Awesome mechanic. I would recommend him to my friends. Replaced the lower control arm of my Mazda 6 in less than two hours while we waited and for a fraction of what others charge. read more

The reason they still have high rate, I guess they faked so many high rate by themselves

My first online review ever. I've had a lot of bad experience in the past, but never had the urge to write a review than this time. This owner is very unprofessional and dishonest. My Toyota Highlander had issues with the power door lock. I got Smart Auto Service's contact from Chinese social media WeChat and brought my car there. The owner works alone by himself. He told me the latch (door lock actuator) needs to be replaced and he would order one for me online, but I have to pay him $120 as deposit. Although I've never heard of deposit for car repair, I trusted him enough to send him the deposit on Thursday, January 26. He never contacted me with any follow ups after I made the payment. Since I didn't hear anything from him, I called and texted him a few times to check the status and tried to schedule an appointment. His answers were always the same - the part has not arrived yet and he cannot do anything. A week later (Thursday, February 2), I checked with him again. He said the part is still not available. When I asked him when the part will be available, he said he didn't know because it's an online order and there's no guarantee. At this point, I started to lose my trust in him and doubted he had ever ordered anything for me. I told him I didn't want him to repair my car anymore. Ironically, 5 minutes later, he sent me a message "I just found the part will be here this afternoon by UPS". I didn't want to do business with him and asked him to return my deposit. He refused. He didn't even want to give me the part by saying that he spent time doing the estimate and ordering the part for me, LOL. After I insisted to see the order information, he agreed to give me the part. When I went to his shop in the afternoon, he showed me a used part in a small shipping box, which was already open. The part was very old with a lot of wear and tear and even lubricant oil on it. The funniest thing was the whole part cannot even fit into the box and there's no shipping information on the box. When I asked him to show me the order and shipping information, he declined. Obviously, he just got the part somewhere maybe from a salvage yard. He lied to me from the begining. He never ordered anything online and just used it as a lame excuse. Because I already paid him $120, repairing my car became a low priority for him. BTW, I just found out I can get the same door lock actuator in much better condition by myself from ebay at $50 with free shipping. Shipping should take just 1 or 2 days. I instead spent $120 and wasted a week to get a used part from him, which may just cost him $10-20 from a junk yard. This guy really lacks professionalism and honesty. He never followed up with me about the status (not a single time) during the entire week and just kept telling lies when I contacted him. read more

Mike is really a skilled mechanic. When I brought in my car which random stalled with very low speed or during braking, he quickly identified the issue and fixed. He also give suggestion. The price is reasonable as well. Definitely I will come back again. Thanks read more

I was recommended to this shop by a friend. Since then, all our car maintenance and repair jobs are done by Mingzhi. He is great technician and knows a lot about cars. He did great job and provide star service. Last year, we need to replace tires. His shop does not have tires in store. Since we need them right away. He recommended us to goto other shops and even check different stores/brands and found the best deal for us. I fully trust Mingzhi. Now I have peaceful mind to deal with car problems as I don't worry to be overcharged anymore. read more

Never come to here !! ! They don't even try to fix it *^* And did not give refund. The worst auto shop ever!!! Waste your time and money!

This place suck so bad. They will break your car!

Chen is a good guy, he is friendly to talk and always give you good advices for my Lexus. Lol~ Since he has many years experiences in auto repairing, most of my friends do the oil change and repair thing in his place. read more

Ming is very honest and knowledgeable. I have been to him so many times. I used to be a licensed journeyman mechanic myself in the 80s. I know if he is good or not. read more