I called this company at 8 am after my van showed check engine light and ran rough as I drove from…read moreCentral Massachusetts to Annapolis Md. I was driving at night, got off exit at 2am and had to sleep in my van in 0 degree temperatures. Chris invited me to come to his shop and let me jump to the front of the line on his very busy day. I was in by 8:10 am. He got my van diagnosed, parts delivered and I was back on the road after lunchtime. I am so grateful to him to help me get back on the road. I am a dog/house sitter and I was expected in Annapolis that night. The homeowner had already left the country for a trip. Chris and his team were not only professional but generous in their efforts to help me. I was told where I could get lunch and I was able to sit in his waiting area for hours, have bathroom access and even had a fireplace turned on because I was cold. His office manager was so gracious and helpful to me. Thank you Chris and his team: wonderful people.

Chris was amazing. They are all easy to talk with, friendly, personal, competitive pricing, and…read moremost important, you will be very happy when you pick up your vehicle. I won't hesitate to go back.

Characteristics of the Sales Consultant we dealt with and the service he provided for usto get a…read more2017 Honda Ridgeline. Remembered our names. Asked the right questions to help us in our selection. Listened to us, twice as much as he talked. Didn't disparage other dealers. Wasn't pushy. Made eye contact during all engagements. Avoided puffery and untrustworthy language. Never let us get bored during wait times. Consistent and reliable follow up. His was the last face we saw upon our departure see. He discussed price last was the last face we saw upon our departure. Thank you Khaled Elmorsy and thank you Executive Honda

My experience with Executive Honda was really disappointing…read more I called to inquire about a specific vehicle listed on their website. The sales associate (Amber) was nice & forthrite, confirming the vehicle was available & answering all of my questions. The interaction left me feeling positive about this dealership, so I requested an appointment to see that specific car. They confirmed my appointment via text multiple times. The morning of the appointment (that's today!) I decided to text that same number to confirm that the vehicle was still there, as the drive to this dealership is almost 2 hours from my home. They responded & told me that the vehicle was sold, but I should take a look at their other options & let them know which I was interested in so they could have them ready for my appointment. I never showed any interest in their other vehicles. I was very clear that there was one single car I wanted to see, & so that's the car I made an appointment to see. They sold the car & were never going to tell me. They were going to let me drive 2 hours one way to find out the car was gone. That's a really dodgy business practice. Not only will I not be buying a vehicle from a dealership willing to waste my time like this, I'll definitely be advising other people to stay away as well. Amber was a good sales associate & I wish she worked elsewhere.

I love this dealership! I have purchased the last 3 of my vehicles here and this is the only shop…read moreI use for my personal vehicles and family as well. The sales people are amazing & the Finance Manager Liza is the best there is. The mechanics and service department top notch.

Yesterday, today and tomorrow…read more I have been a semi regular customer at their service department for a decade because the owner has been able to balance quality service with reasonable pricing. That is no longer the case as I recently discovered. Yesterday (Feb, 2024) at Star Auto it cost me $39.99 for a regular oil change. Today (July, 2024) I went to Pep Boys and it cost $35.99. Tomorrow if you go to Star Auto expect to pay $82 plus taxes and fees per a sign posted in their service department. Yesterday (Sept, 2023) the cost of tire rotation at Star Auto was $19. Today I had my tires rotated at Star Auto at a cost of $32.55. Tomorrow I will be heading to Pep Boys where there is no charge. Yesterday (Sept 2023) my wife had a synthetic oil change at Star Auto for $89.95. Today (July, 2024) my wife had a synthetic oil change for $78.68 including taxes at Pep Boys. Tomorrow if you go for a synthetic oil change at Star Auto expect to pay $115 plus taxes per a sign posted in the service department.

On 1/16/2026, I purchased a 2020 Acura Integra priced at $20,000. During the test drive, I noticed…read moresignificant vibrations emanating from the front of the car and substantial noise from the rear brakes. Despite voicing these concerns, I was assured by your staff not to worry and was advised to schedule a service appointment for these issues to be addressed. Given that the car is relatively new, I promptly took the vehicle to your service department for an oil change and a thorough inspection to establish a service record. According to the service recommendations, the rear brakes and rotors needed replacement, along with a full wheel alignment. These repairs corresponded precisely with the issues I identified during the initial test drive. However, when I subsequently brought the vehicle to Wallingford Auto Park for service, I encountered unprofessional behavior from the service manager. He refused to authorize brake or rotor replacement, suggesting that both the dealership and I were attempting to obtain a free brake job. Furthermore, he indicated that the dealership would only cover the wheel alignment costs. This response was both surprising and unacceptable, and it has caused me to question the integrity of the service process. Regrettably, I must also report experiencing discriminatory treatment, notably from the salesperson Phil, which has added to the distressing nature of this transaction. Given these circumstances, I felt compelled to cover the $740 cost of necessary brake repairs personally, as I prioritize the safety of myself and my family above all else. This entire experience has been one of the worst I have had in purchasing a vehicle. I strongly advise potential customers to exercise caution when considering transactions with your dealership.

We just purchased our third vehicle from this dealership and every single time it's a great…read moreexperience! They are an old school reliable honest dealership and the owner has been in the business 40+ years ! If you were in the market for a used car I highly recommend Wallingford Auto Park.The customer service after the sale has been incredible as well, I can't say enough, they are always more than happy to go the extra mile to make sure you're satisfied with your purchase. If you're looking to purchase a good used car, and you want peace of mind you didn't get ripped off , I highly recommend these guys!

Well I am going with five stars here for the sales department. Don't know why a few others had…read moreproblems. I did have a couple hiccups but vigilance and knowing what you want go a long way. Persistence in negotiations helped. Salesmen were knowledgeable in the vehicle and accommodating to all my questions. Patience with the customer is a good trait to have for repeat business. Finance part went smoothly, a quicker and easier than I expected, and my terms were better than the bank had given me. Although you can't beat zero percent.

Dealership rating: After visiting 10 different dealerships…read morein CT from Toyota to Mazda to BMW etc., the sales team was by far the most honest and hardest working of the lot. Every car dealer will make money, but this dealership will work with you.

Bought the new Corvette Stingray Z51 from them and had it shipped all the way to CA. These guys are…read morethe definition of professionalism and satisfaction. I worked with Bill and Al, they were very supportive throughout the entire buying process and made everything very simple and straightforward. Extremely satisfied, will probably buy the new Z06 from them in the near future or the next gen C8 whenever that comes out.

No pressure dealership from the salesman to the finance guy. Valenti has been a Route 5 staple…read moreforever in Wallingford. Definitely recommend.

I can't say enough good things about Wallingford GMC. I just purchased my third Tahoe, a 2025…read moreDenali from them and the experience was as seamless and enjoyable as the first two. This dealership truly stands out as a family run operation that cares about its customers. Even though I live about 45 minutes away, I continue to make the drive for all my routine service. The service team is consistently professional, honest, and efficient, and the waiting area is spotless, quiet, and comfortable with Wi-Fi and plenty of space to get work done while you wait. Every person I've interacted with has gone above and beyond to make sure I'm happy. It's rare to find that kind of personal attention and consistency these days, and it's exactly why I keep coming back.

This is a smaller dealership that really cares about their customers. They have some of the most…read morecompetitive pricing around and are not pushy or "sleazy salesmen". My fiancé bought his truck here and they are quick to address any problems or concerns that may arise. Wallingford GMC takes pride in their reputation.

Was told I had free oil changes to 100,000 miles but what they neglected to state was that it's…read moreevery 10,000 miles. Went in for oil change at 5,000 miles and service department informed me it's only at 10,000. Service Department was kind enough to grant me this one-time courtesy. Be sure you ask questions of the sales department to get specifics on what your being told is included.

Customer service non existent--ironically--in the service department. Made an appointment to have a…read morerear sensor fixed and explained it had fallen in behind bumper. I was not aware that this location was not a body shop or that this was a body issue. When I checked in, they said, oh you're here for your 50,000 mile service. I said no and again explained and showed the problem. I had taken off work, arranged for someone to pick me up/drop me back, etc. only to be told late afternoon--and after I texted requesting an update--that nothing could be done because it required a body shop. When I expressed my frustration in the service office, I was met with unapologetic and unhelpful team members. One of them was extremely dismissive of me and as I was explaining my frustration, he literally walked out the door on me while I was mid-sentence. Nobody had mentioned this being a body issue when I scheduled the appointment or upon checkin. There is no reason the car should have even been scheduled to be brought in given the information I provided. Staff should have immediately known that is not something the service department handles instead of having me waste my entire day. Regardless, the way it was handled was very disappointing, and though we have gotten our major services done here, we certainly will not be in the future.

I wasn't sure that I even wanted to buy a new car so I went into the dealership to just look. Bruce…read moreshowed me several models and took the time to let me test drive each of them. After patiently going over the numbers with me and giving me a great deal for my trade we settled upon a Tiguan SE. Great car, great customer service and just super friendly staff. I was introduced to everyone from the GM Adam to the service and parts guys. Cannot recommend this dealership enough. If you are looking but not sure do yourself a favor and stop in to Harte VW.

I would highly recommend Harte VW to anyone looking for a vehicle. I had a very positive trade…read morein/purchase experience with Harte VW and all of their staff. I walked in and was immediately greeted by Bruce Williams, he was very friendly and helped me find an available sales associate as he was actively working with customers. I worked with Naomi Terjek. Naomi was also very friendly and my interactions with her immediately felt honest and genuine. She showed me the car I was interested in and answered all of my many question. A pleasure to work with. When I had questions about car values, Chris Brunner (sales manager) was quick to come talk to me face to face and had an understanding and polite way about him. I've never had the experience of direct interface, or positive communication with a sales manager before so this was very refreshing. Finally, Jeff Campaniolo (business manager) was one of the friendliest people I've met in this industry -- he was incredibly helpful, very knowledgeable and honest. The staff all really did their best to make this a positive experience and it shows. They were willing to work with me, answer all of my questions and were never once rude or pushy. I highly recommend this dealer from my experience and would return in the future when it comes time to replace my new car. Thanks to everyone!

I really needed a car. I had poor credit and very little to put down. I worked with Gil and he…read moreworked magic to get me into an amazing 2019 fully loaded 2019 Nissan Rogue SL. Granted my payments will be high for a year until I can refinance but I was able to drive home that day with my car. He kept in touch through the process letting me know if I needed anything or what I should expect. I have to say everyone was super nice.

I had an ok experience here when looking to trade in my car. There was a good deal posted on their…read morepage online but it was just click bait. When I went in they said it was an error. The deals they offered were not the best deals you can find so we ended up purchasing elsewhere that was more competitive. I did find the experience with the sales team ok in general. They were respectful and friendly. Would have been even happier if they honored the posted price on their website but everything happens for a reason lol.