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    Smart Center - Service Center of Lynnfield

    5.0 (2 reviews)
    Closed 8:00 am - 12:00 pm
    Updated over 3 months ago

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    9 years ago

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    Kelly Nissan of Lynnfield

    Kelly Nissan of Lynnfield

    2.4
    (141 reviews)

    The harassment from them is unreal. The amount of text, calls and fake bookings I get is not…read morenormal. I spoke with someone once to get some information and after that the text and calls don't stop even after I asked them to stop. I've had multiple appointments booked without my permission on days and times I've never agreed on. The only reason this gets a 2 star is because Ben in the Service department is amazing!

    My wife recently got into an accident in our '20 Pathfinder…read more While waiting to find out if it would be totaled, we decided to start the search for a replacement. Had a good experience with Chris the salesperson. Put a deposit down to hold a '25 Pathfinder while we waited to hear from insurance. During that time I found a better deal at another Nissan on a Pathfinder in a preferred color with an amazing drivetrain warranty. Once we got confirmation that the old car was totaled, I called Chris to inform him of my choice to purchase the other vehicle. He told me he'd call back with his boss. When he did, I expressed gratitude for his time and help. I said we felt bad because Chris is a great guy. We just found a deal that we couldn't pass up since we were told during our visit here that '25 Pathfinders were flying out the door. The call got a bit awkward and the "Regional manager" said "If you felt bad then why didn't you call him." And then they hung up. Not ideal circumstances and I understand they wouldn't be happy but I'd expect better decorum. Previously thought I'd keep them in mind the next time we needed a car but now I'm not so sure.

    Smart Center - Service Center of Lynnfield - car_dealers - Updated August 2026

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