While there were some communication difficulties, at the end of the day my car was delivered as promised and in excellent condition! Would definitely use again! read more

Preowned Auto Logistics - Vehicle Shipping Near Me - Peabody, Massachusetts

After posting the review, someone from Preowned Auto Logistics (Karen) called asking to speak to us. It was a bit frustrating to play phone tag for several days as we were not able to get a hold of Karen despite calling during business hours. However, once we were able to connect with Karen, she was very apologetic and they have reimbursed us for the extra money we spent. read more

I've used them multiple times to ship cars to Florida. Always easy drop off and pick up. Car gets there in a timely manner. Will absolutely use them again. read more

If you like your car to be picked up and then get zero info from the driver or the company regarding eta and then have them hold onto your car for extra days without even calling you or giving you info this is definitely the right place to go. I had my car be picked up 2 hours away and was promised same day shipping and now I can't get ahold of anyone beside the driver that refuses to give any info and when I ask him what day he refuses to tell me that as well. STAY AS FAR AWAY AS POSSIBLE read more

Delivery truck hit my car on way to deliver a car to my neighbor the low life of a driver did not stop to acknowledge or take responsibility. Claimed no responsibility as they were the "broker" and outsource the delivery. No excuse at all it is their service. ZERO INTEGRITY DO NOT USE read more

Have used for 20 years Recommended by car dealer Boston to Palm Beach Usually 4 days Very professional read more

I used preowned for car transport between California and Maryland. The Impreza was virtually new (we purchased it about a month earlier). It was delivered to us with several dents on the roof. I submitted a claim and was told they would handle the matter in a week. After a month of checking in with them they asked for an estimate. I visited a body shop and obtained the estimate. Once submitted I waited another month. Each time I contacted them the point person would tell me they'd get back to me soon and then I would hear nothing. Now we are coming up on three months and still now word. It's clear they will do nothing to remedy the damage their drivers inflicted upon my car. read more

thank you Donna for updating me on every move of the carrier until the carrier called me personally when they arrive with the vehicles I give five stars for the excellent customer service and keeping me informed at all time thank you Donna for your great service and excellent exc customer and the carrier excellent customer service as well I give the carrier five stars also thank you all we're excited thanks MMoore read more

We love doing business with Pre-owned Logistics. Tom is a great guy to work with and it is always a pleasure.

Car was delivered as contracted, although there were issues with the company's communication, particularly regarding the delivery date. My concerns about their communication were addressed by the company president after the fact to my satisfaction. read more

Very unhappy with the services from this company. We got our car back and tons of items were stolen. When we called this company said they do not cover anything inside the car. Do not use this company. They not only hire drivers that are criminals they did nothing at all to make things right. If you don't care about your items getting stolen and looked through - yes they even went through ladies undergarments I would say use this company. If you are a moral person you will boycott them. read more

After I left my original review, Preowned followed up with me and apologized for the delays and poor communication. They refunded me ~7% of the transport cost, which was nice. I appreciate the apology, and am glad they are improving their customer service & communication. read more

Mindy skillfully executed arrangements for transport of my new vehicle. She coordinated seamlessly with my excellent Mercedes Benz sales agent. She is a pleasure to work with. read more

Pros: Getting the details and quote is a smooth process. Reasonable quote. Option to deliver the car at their office in Salem instead of pick-up. Helps when you are north of boston and want to ship it asap. Cons: No tracking option (I dont know whether it is available with others but there should be an update email at least every day). The transport company they use is not very good. read more

Scammers! They damaged my car upon delivery and blammed me for the damage. Pictures clearly showed in the before pics that there was no damage and the subsequent damage was done by them. Drive quickly to a reputable organization! read more

I picked Preowned Auto Logistics on the advice of a friend, but I will never accept advice from him again. I needed to have my older car shipped to Florida for my son who was going to sell his old car and drive mine to Denver. Given the travel plans I called a number of places to find a reasonable price and a company that could get it to Florida within a week of pick up. After a couple of false starts I chose Preowned as they were local and told me that they could ship it from Peabody to a yard in Florida for pick up by my son. I was told it was a direct trip from Peabody to Seminole on one carrier and it was direct. I got my car to them on a Monday and was told it would be there by the end of the week, so four days. Lots of calls emails and texts went mostly unanswered and bottom line is it took 8 days to get there and despite lots of questions about what happened I got no answers. As long as you don't count on the truth of what they tell or you have a deadling then they are okay. I would never use them again. read more

Great experience moving a car back/forth to Jacksonville for one of my kids co-op job position. Timing was perfect, driver dropped car off at my daughters work place at the time/day scheduled. Return of the vehicle was perfect experience as well. Competitive pricing and great local service. You can actually talk to these folks and go down and meet them, see their business, versus many of the other options were online only experience and you have no idea of who is doing what with your vehicle. read more