Excellent service. I'll be back! He not only replaced my iPhone 13 Pro battery but cleaned it up as…read morewell. Wonderful experience.

Crane is very friendly and his prices are usually better than anyone else's. I had tried getting…read moremy iPhone repaired at the big box electronics store here in Tally, but they wanted me to leave it for a few days, and I need my phone for work 24/7. Crane had me fixed up in less than 30 minutes, while I waited. I am definitely using this business for all my iPhone/iPad repair needs in the future. Thanks Crane!

Fast, courteous service. I was welcomed immediately, and my phone was diagnosed and fixed while I…read morewaited. I asked about purchasing a charger and he had them in stock as well. Great little repair shop! They also have some laptops and cell phones for sale. When my laptop finally dies I'll be heading to 850 Cellular Solutions.

Replaced my cracked iphone 5se screen in record time…read more Very central location & good customer service. Thanks!

Went in looking for a screen protector replacement & wanting Verizon to replace/apply a new one…read more They did not have one available. I asked about what I would have to do to get that done. I thought it was part of the protection plan & pointed out that I went to that location specifically due to it being a corporate store, as opposed to a TCC location. One man (black) was confrontational, making a demand that I show him where I was reading that information online. His counterpart, a white guy, simply said that I could buy one from Verizon.com, bring it to their store & that they'd replace it. The black guy spoke up again, in which I said (paraphrase) "hold on, I'm talking to him now", & the black guy pulled "the racist card", & I called him out on that. I then demanded to speak with the manager, in which the black guy became more confrontational. Eventually, the manager (a black woman) came out and asked me to tell her about the problem. As I was speaking to her, the black guy interrupted & made a demand that I "tell the whole story", in which I was. (With all due respect, he needed to see his way out of that conversation, & allow me to speak with the manager) He became more confrontational and referred to me as "boy" in a statement of "listen here, boy". I looked right at him and said "who the f*** are you calling boy". The manager spoke up, saying that she wasn't comfortable with confrontation & said she wanted to de-escalate the employee & situation, & asked that I step outside while she does so. I agreed. She came out later & apologized, stating that he would be escalated to HR, provided me a number, & said to expect a call. I have escalated this incident to corporate & filed a complaint with the Better Business Bureau. With respect, although the 2 guys involved have different skin colors, 1 used "active listening" and got me to a "yes answer" while the other remained confrontational, blamed it on racism, and then proceeded to refer to me as "boy". I went to a different location & got my screen protector replaced. While speaking with an associate there in regards to the issue at the Apalachee location, they stated that this store is known for being rude/mean-spirited at times... and I wholeheartedly agree at this point. I understand that "bad apples" exist, so I try not to blame Verizon as a whole, but from someone who worked for TeleperformanceUSA in a billing department, the "bad apple" at this store was certainly "out of line", & provided an inappropriate response to the wrong person. I hope that this gets addressed in an appropriate manner. Edit: In addition to this review, I would like to add that at one point in our "spat", another black man confronted the problematic employee by stepping up to him & pushing him back towards the office as though the employee was going to confront me "face-to-face". Assuming your cameras work, this is all on video.

I honestly thought I was on the old tv show called candid camera. The girl we worked with was so…read moreunprofessional I thought I was being pranked . Will never go back there .

I wish everyone would move over to Verizon then I could go back to a dependable company. I am in…read morethis store and all others in town wayyyy to much. So I've been getting calls and text every hour on the hour through the holidays. One afternoon I'm at shock from the amount of peace and quiet I am getting. I look down at my iphone "NO SIM CARD" WTF? I check YouTube. There are some quick fixes but the people that leave comments are saying walk it into the store. I come in and tell the guy my problem. He takes me phone does something and I'm out the door. Well the problem pops up again and I'm on Ocala by then. So I go into that store where the this kind woman changes my Sim Card and reactivates it (takes 30 minutes). She tells me this is the standard fix for this issue. So I wish I had the name of the person that "helped" me - stupid douch! But it all the store is just decent with service. In prior times, I had been held for long discussions about a product just for them to go back and tell me they don't have it. Once I had technical issues with my Blackberry and tech actually told me to "DRIVE" down to Orlando where they could help me. I should have stayed with Verizon - I'm only here for the rollover minutes.

Greg was absolutely horrible, condescending, and misogynistic. My mother and I came in with issues…read moreof my phone and he was belittling us, holding the most condescending tone, and making fun of us for coming in with this issue in the first place. We had asked for help and professional advice, and he would respond with a short and highly critical "mhm yep". Do NOT come to this location if you are a woman or know little about phones.

Review for Bilal…read more Mr.Bilal at the T-Mobile store located at the Apalachee parkway location provided What I would consider top of the line customer service. He was extremely attentive and finished the transfer of 3 of our phones while being very entertaining. he was joy to be around. 10 out of 10!!

I had almost given up on my local T-Mobile store due to some bad experiences. I had no choice but…read moreto go in there the other day, and I am so thankful! Lamari and Rajan Russel waited on me, and the service was exceptional! They were friendly, knowledgeable, and very efficient! It was Lamari's first day, and she did a great job! These two employees have given me faith in using my local store again! Thanks guys!!!!

The guy who works here is super friendly and helpful. I bought an iPhone 8, got my daughter's phone…read morefixed, and got set up with a phone plan for a great price.

From the owner: Buy, Sell, Activate & Repairs Cell Phonesread more

This company has helped me with phone repairs 2x and both times, fast, affordably, and adding some…read moregood advice in the meantime. lol... like do not pull out the hammer and wack it into submission or do not try to clean out the microphones by yourself, and try not to get the phone wet when over at the ocean. Both times, extroirdinary good service and happy resolutions. They are our cell phone heroes. Yes, you may have a wait time. You may have to wait till the next day. I have not yet had to wait overnight, but like any service business, that is worth their salt, they have other customers. I'm glad to see them busy. Big hint. Get there early in the day. That they have other phone repairs ahead of yours speaks for their service. But they try to do impossible things! In the meantime, you can get some shopping done and have a good lunch close by while you wait. Thanks CPR! Again.

For many months my husband spent hours precariously situating his phone just so, this way and that,…read moreto eke out a charge from the charging cord. While I found these machinations somewhat amusing, I finally convinced my hubby take his phone in. I was convinced he needed a new charging port. He brought it into the store and voila! Two minutes later it was fixed FREE OF CHARGE! Just needed cleaned. The staff person was friendly and very helpful. So grateful we still have businesses such as this one. Thank you CPR!

We went into the Tallahassee Best Buy to order a microwave. They said they didn't have that one on…read morethe physical premises. We had to go home and order online. After ordering it online on March 30 it said it will be here between April 1 and April 4. It now says it is coming April 14 and after speaking with many representatives, including supervisors, not only could it be delayed more, but the warranty started as soon as I ordered it, even though I don't have physical custody of the item. When I tried explaining that to several other representatives, they said that their policy. Is this ridiculous or what?

Had a horrible experience at best buy on 02/06/26. I ordered a firestick and told the lady I spoke…read moreto about picking it up as I couldn't go in the store. She told me to park in a pick up spot and call and they would bring it out to me. After waiting on hold for 20 minutes, I drove to the front of the store and asked an exiting customer to go in and ask them to come out. A young man came out and said I had to come in. Now I'm visably handicapped but he said the s ame thing again. I gave him my license and another employee came out and spoke to me in a very condesending manner and clearly saw that I was old and handicapped. Nasty experience and I have to take the product back. I will never ever enter another best by store