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    Smart Energy Solutions

    5.0 (2 reviews)
    Closed 9:00 am - 1:00 pm

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    8 years ago

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    11 years ago

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    Hancock Chimney Service - We inspect and repair all areas of your chimney system.  Have a chimney issue?  We're on top of it!

    Hancock Chimney Service

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    BEWARE!!!! WOOD STOVE ENTHUSIASTS…read more.. After a long search in my area for an installer of a wood burning stove (purchased from a well known company) I found Hancock Chimney Service. All of the other companies would not install due to the fact the stove was not purchased from them.. Hancock would. Hancock Chimney charged $99 off the bat to come take a look, then they would send a quote. If I ok-ed this, the $99 would be taken off the total, otherwise you were out of luck - basically locked in. I was quoted $6,000. High end from my research. With obviously wanting the stove, I agreed to have them install. End of October 2022 was set for installation. They had called for the stove manual to be sent before installation, so it was HAND DELIVERED to them. Installation date was approaching and after many attempts to reach the installer to go over what I needed and when to expect the installer, I finally received a call TWO days beforehand. The installer ASSURED the 2 pieces I did not have (hearth & stove board) would not hold up the job. Morning of installation came and the two installers spent half the day measuring where to place the stove and looking in boxes of parts. They informed me that unforeseen parts were needed (couple elbows & straps). They were going to pick them up and return the next morning business as usual and get this thing installed!!! The office called the next morning.... $1,700 ADDITIONAL CHARGE, for the few pieces. That was the end of this disaster. Classic bait and switch.... To make this even more of a scam, they sent an invoice for $1,400??? WTF Having worked hard for a living, I understand paying the two workers for their time. But that is just unreasonable for what "labor" they did do (approx. 6 hours). They really expected me to pay a total of $1,499 for an incomplete job and a run-around. UNPROFESSIONAL! Shady company. Look elsewhere. Van I. Rockford, MI

    Jason and crew showed up when promised and repaired our stone chimney exterior and replaced the…read moreinterior heat shield/liner. When they finished, you could not tell they had been here, except the chimney exterior looked great. Mortar joints repaired and sealed, an old ash door removed and replaced with a stone that matched the chimney. They're coming back to work on our driveway pillars next. Highly recommend Hancock Chimney Service.

    Hello Handyman

    Hello Handyman

    (1 review)

    I am reluctant to write a review for one reason only.... I don't want word to get out about how…read moreAMAZING Dan and his crew are and then not be able to book them for future projects We have now had Hello Handyman over for multiple projects because we were so happy with the service provided. They really are a "Jack of all trades" business. We've had 2 sliders replaced which included widening the area a bit and a new entry door, tile work done around our fireplace and bar/island area and then brought them back to continue the bar/island tile for a backsplash and the backsplash on the opposite side of our kitchen. Oh yeah, did I mention they paint too. We had our ceiling done to cover up smoke damage from the old fireplace and it looks great! They are an honest company that won't nickel and dime you, his estimates have been super reasonable. We could not be happier with how everything turned out.

    From the owner: Our construction business is committed to providing quality services, expertise, and value for our…read morecustomers. We are devoted to establishing strong relationships through honesty, integrity, and trustworthiness. Our compassion and connection with nature and people on an individual level guide us to do the right thing above all else. Additionally, we are dedicated to staying up-to-date with the most recent design trends, construction codes, and safety protocols within the industry to improve our customers’ efficiency, safety, and value. In summary, our core values are excellence in service delivery, honesty and integrity in business dealings, and a commitment to always put safety first.

    Smart Energy Solutions - fireplace - Updated August 2026

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