I hate to do this, but the situation warrants it. I called A Appliance Repair because the washer at…read moremy rental property wouldn't start. They seemed to have decent reviews and were able to get to the house sooner than any other company so I went with them. The first appointment was for Sunday January 18th with a window from 10am-12pm. This was to diagnose the issue. The tech Dmitrii didn't show up until 12:45pm. Things happen so I wasn't too concerned about him showing up late at this time. I was told Dmitrii had diagnosed the issue and I was sent an invoice and needed to put down a 50% deposit in order to move forward with the repair. He didn't have the part on hand so we had to schedule for another day. The second appointment was set for Tuesday January 20th with a window of 6pm - 8pm. I got a message from Dmitrii at 8:01pm saying he was having car troubles and could no longer make the appointment. A little shocked that he just learned of his car troubles a minute AFTER my appointment window but okay. We rescheduled for him to go out to the house the following day. The third appointment was set for Wednesday January 21st with a window from 6pm-8pm. He showed up within the window this time at 6:40pm however, he was unable to fix the issue. Dmitrii told my tenant the day he "diagnosed" the issue that it was either the actuator or the transmission (I had no idea about this because the invoice I received was for the actuator so naturally I assumed that's what needed to be repaired). So he left and I called in to see what was going on. I thought that the whole point of a diagnosis was to figure out what the issue was. I was told he may have gotten a faulty part and would like to go back out to the house to try and fix the issue. The fourth appointment was set for Thursday January 22nd with a window time of 4pm-6pm. I get a text from my tenant at 6:01pm that Dmitrii has not shown up yet again. At this point, Im extremely frustrated with this tech. Not only has he been late, not shown up to an appointment, misdiagnosed the issue, but he's wasted a lot of my tenants time as well as mine. He finally shows up at 7:23pm almost a whole hour and a half late, but again does not fix the issue. When he didn't show up on time this night, I was able to speak to the owner and before Dmitrii showed up he let me know that if the issue isn't fixed I will get a full refund so that was nice. Moral of the story, I ended up ordering a new washer and will never call A Appliance again. I feel like o failed my tenants by calling this company and leaving them without a washer for over a week now since we have to wait a couple of days for the new washer to arrive. I wouldn't have been so frustrated if the tech communicated better, or at all. Every time he was late I had to call, no messages from him to give us a heads up. My suggestion is if you want something done in a timely manner, go elsewhere.

AAppliance Repair was such a a pleasure and so easy to work with. They were communicative, prompt…read moreand reliable in everyway I could have hoped for. My tenant reported issue with kitchen range venting not working at my property in Seattle so I looked up some businesses who had good reviews and reached out to AApliance one evening even around 6pm. They picked up my call and were able to schedule Dennis to come diagnose the following morning (in less than 24 hours!). I was impressed! On the day off, Dennis arrived promptly and were able to identified that the control board of my venting fan went out and a replacement was needed. He let me know the issue immediately, gave me a specific quote and timeline of when the part would arrived, and once we agreed on prices and plan, we set up a follow-up appointment for control board replacement! The day off, everything wa seamless. I appreciated Dennis following up the day prior confirming our appointment and everything went without a hitch. As a remote landlord, working with AAppliance Repair had been such a blessing. They were communicative, trustworthy and reliable. You bet I would trust, recommend and hire them again in the future with any appliance issues!

Quicly responded and fixed the issue with speed. Highly recommend to hire for appliance related…read morerepair service

They are good specialists and were able to repair my refrigerator. But the only things I didn't…read morelike was that they couldn't come the first time and I had to wait. But thank you for the repair.

They were able to have a later appointment window 6-8 pm. Leo was quick and able to diagnose the…read moreissue and at least able to provide a quick fix.

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

Great experience with Appliance Fixers replacing compressor for 20-year-old KitchenAid…read moreRefrigerator. The refrigerator had been making intermittent knocking noises for the last year. It took two technicians from a different company to diagnose that the compressor was the issue. Those techs told me to just buy a new refrigerator as their company sells appliances. After reading reviews and checking Consumer Reports it was clear that newer refrigerators don't last very long and require expensive brand specific water filters every 6 months. Since I have a good quality KitchenAid side-by-side refrigerator from 2005 and the parts were still available I decided to contact Appliance Fixers. They sent a tech out the next day to diagnose the issue and were able to get the part from their local warehouse and install it within a couple days. Both techs were very polite and knowledgeable. Replacing the compressor and adding Freon was a major repair and took about 3 hours and cost around $1,300. Hopefully the new compressor will last many more years and save a quality appliance from the landfill.

Our 11-year-old washer started making the horrific grinding noise, and I grabbed a video and sent…read moreit to Appliance Fixers. Evan came out the next morning, replaced the drain pump to get our washer working well again. And I asked him to check out drier duct because it had been working poorly. Long story short, all of our laundry issues were resolved and the whole thing was a very pleasant experience. Would 100% work with Evan and Appliance Fixers again. Great stuff.

I used this company a few months back and finally found the Yelp page to Review. GREAT COMPANY!!!…read moreAfter a bad experience with another company called "Appliance Mechanics" that came up from my basement carrying a CODE READER to tell me I needed a new drain pump on a 3 year old Maytag washer, I had FUSE SERVICE come out to actually use TOOLS to determine the problem. Highly Recommended. No shortcuts, not overpriced. Thanks again!!!

They quickly came in and conducted a thorough evaluation of the furnace. The pricing was great…read morecompared to some of the others and their work was top notch.

Ther is a two-hour window for appointments. I waited the two hours at my condo and no one showed…read moreup. No communication. No answers to repeated phone calls. 10 minutes after the two-hour window closed, I get a phone call saying they were at the condo entrance. When i told them i left, they said, "Traffic was really bad." When I asked how bad traffic prevented them from communicating with me, they just mumbled something incoherent. Unprofessional. Incompetent. Avoid at all costs.

Carlos did a great job. He showed up on time, looked at our leaking dishwasher, explained the…read moreproblem clearly, and fixed it efficiently. For a fair price. And he was super-nice. I'd definitely call him again and strongly recommend him.

Best in town service! I highly recommend hiring Mr. Val for your appliance repair. I put yelp…read morerequest to fix my broken dishwasher. Luckily, Mr.val responded within few mins over a text asking for pictures and specifics of the problem. He came over and explained me the accurate problem and best possible solution. Mr.Val's expertise with appliances saved me time and money. Above all, it is frustration-free, hassle-free experience working with Mr.Val.

Couldn't be more pleased. Filled out the online request for an appointment, he called me within 10…read moreminutes. He then came to my house 2 hours later and fixed my dryer. It needed a new heating element, and he already had the part, so it took him no time at all. Would highly recommend.

Great service and communication. Diagnosed the potentially least-costly solution and it solved the…read moreissue. Will use them again if needed.

My front load washer has the infamous rear ring of difficulty that holds the rubber gasket in…read moreplace. Igor was able to save the day with friendly and professional service! Thanks Igor!

Thad picked up the phone at 8:30 at night after our dryer failed and was there at 10:00 AM the next…read moremorning. He quickly diagnosed the problem and ordered a new motor. When it appeared that that motor would be delivered late he ordered another just to make sure he got it. He then came on Saturday morning to install it. He was prompt, courteous, communicated with us throughout and very reasonable in cost.

Started well with prompt responses and detailed questions. set up time and pricing, which i…read moreapproved, but he never showed up. i called and texted back few times to ask if there was another time he prefers, but radio silence. i understand that sometimes things change, but at least respond back to reschedule or just cancel.