I didn't get the gentleman's name who was helping me, but he was very friendly and efficient! The back of my iPhone 11 was cracked and when I called, he said he could take my appointment right away at 215pm on a Wednesday and it took about 1 hour 15 min. The parking lot is TINY, but I had parking when I dropped off and picked up my phone. There is (maybe metered) street parking also. Highly recommend! They did a fantastic job and they quoted me less than a majority of the places I called. Thank you again! read more

I took my computer in to get a simple fix that I was told was only going to take a couple of days. It has now been over a month long and I do not have my computer back. I have called hundreds of times and the owner gave me lots of promises that he would drop it off, and I still have no computer. This shop is very unprofessional, I've never had a worse experience. I wouldn't even say one star reflects how poorly this business is operated. read more

Horrible customer service, they never call you when you drop off your phone for repair, and you constantly have to chase them for updates. Outside of a basic screen replacement these guys have no clue. I was a long time customer but never more after they strung me along for a whole month for my repair and at the end they couldn't fix it. If you want professional service go somewhere else. read more

I dropped my Galaxy Note 20 Ultra on the driveway, and the back camera glass shattered. My friend referred me to this shop. Prompt service by Nick. He ordered the part, and I dropped off my phone for an hour. When I picked it up, I was delighted to see my phone looking like nothing had happened. Glad I know that this establishment is nearby--just in case. read more

What a horrific scam of a place. I've given this place 2 opportunities to fix my phone. First time was to replace my broken screen. Second time was for m iPhone camera (different phone). Screen died after 2 months and the camera died 3 months later!!! During both phone repairs, the battery health also began to decrease. Upon taking to another servicer, they noted that my original phone battery was swapped for a refurbished one. Response to your response: I don't often write these negative reviews and do write many positives of experience is excellent. You might want to check with your guy up front swapping batteries -- my phones never came in for battery repair or changes, so there's no reason the battery should have been swapped! I called and brought the iPhone in for a camera repair twice, and both times (during warranty) you guys are installing some faulty camera where the lens distorts and camera audio sounds like a 1985 jukebox! Instead of fighting back here, waste some time figuring out what the issue was with your tech installation kid. I don't waste my time on these reviews unless I think my my feedback can be actionable and helpful -- perhaps for another 10+ yrs of running your biz!!! read more

Horrible shop, they sold LCD iPhone replacement screen for $160 saying it was OLED which is superior technology. The screen broke within 2 weeks, without any impact whatsoever. When I took it to another shop the guy replaced it for me for $125 OLED (superior tech). Don't waste your money with this shop, not worth it. read more

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I had just gotten a new phone for a friend and the charging port was trashed in a couple of weeks. The repair was not easy but the tech was diligent and got it fixed perfectly. The cost was less than I expected and it is working like new. I would recommend them without any reservations. Friendly people, too. read more

Smart Stop Wireless - Fastest phone around! - Electronics Repair Near Me - Van Nuys, California

We found this gem from Yelp. Nick was able to help recover all of my work photos from an old broken tablet and transfer everything to my new iPad. His prices and professionalism is remarkable. I would highly recommend them for all your computer needs. read more

Ring Ring... HELP... I have a cracked iPhone screen! SSW: Come by, we will have you in and out in a 1/2 hour! Me: OK... awesome!! SSW totally fair price and excellent work!!! It's the 3rd time we have used their service, and they always do a great job. I HIGHLY recommend them if you're in the neighborhood!! read more

I went in to get a MacBook battery replaced. The repair tech gave me a quote over the phone, I dropped it off, and an hour later I picked up my laptop in perfect working condition. Great price for the service, quick turn around, professional tech. Couldn't be happier. read more

I've brought my iPhone and my kids iPhones to have the screens replaced before. We have never had an issue, which is why we comeback. It has usually taken 30 to 45 minutes for the screen replacements. We actually stopped by last night to get my daughter's iPhone screen replaced. I'm not sure if the guy who helped us was the owner, but he was great! We also purchased screen protectors for our phones. Great price and fast service! read more

My boyfriend broke his 5c iPhone, we took it here to get it fixed many times. The owner Marc is nice, professional and does a quick and good job! He fixed the screen in 15 minutes and it works like brand new! Definitely will be coming back here if needed and highly recommend this place! Thanks guys read more

Smart Stop Wireless - The front of the store - Electronics Repair Near Me - Van Nuys, California

Nick is a great resource! Fixed a laptop quickly and at a fair price. So much so that I brought him a second laptop to repair. No bait and switch - just the truth to get you out the door and on your way. You will not be disappointed! read more

This place is awesome!! I came here a couple weeks ago to fix my samsung galaxy s3 phone. The glass was completely cracked. And i called and the fixed it for 69.99. Everywhere else I looked and called it was above 100$ and some were very rude. This place makes sense to me since my insurance copy is 150$ it is cheaper to just get it fix here. It took him about 3 hours to fix so I just went to eat lunch. He was nice and professional. I will def recommend it to my friends! read more

Smart Stop Wireless - Before and after he fixed my samsung s4 galaxy. - Electronics Repair Near Me - Van Nuys, California

Can't say enough positive things about this place. We headed in just before closing and they took care of us right away and fixed a my iPhone home button on the spot in 10 minutes! The gentleman was so kind and helpful and this work even came with a warranty. Highly recommended. read more

Smart Stop Wireless - Electronics Repair Near Me - Van Nuys, California

I highly recommend this place if you have issues with your phone like I've had. I have a Galaxy Note 4 very old phone but it has a lot of numbers and old text messages that can't be replaced. Not too many places like to work on old phones because they don't carry the parts. Super professional and friendly staff read more

The store is not open 24hrs. "Normal Store Hours are 10am - 8pm. Monday - Friday. " (smartstopwireless) read more

Smart Stop is the best! Fast. Friendly. Great service. My iPhone was fixed quickly. Nick is great. Thank you. read more

Yeah so I brought my Apple Watch 4 in the beginning of June because I needed the screen and insides to be fixed after dropping it face down on the tile floor of my gym. They have a 90-day guarantee to get your money back and two weeks after my 90 days the battery life went significantly down. THEN last week my Apple Watch stopped working completely. I have tried charging, hard restarting... literally every everything. I didn't drop it, didn't throw it in a pool. I am so annoyed and disappointed. Never coming here for anything again. Be careful if you want your Apple watch fixed here.... another $300 wasted read more

THIS PLACE IS A SCAM !!! I took my sons phone to get the screen replaced with these guys about 2 weeks latter screen starter acting up and had all kinds of lines in it I took it back the guy there very unprofessional said it's not our problem you probably dropped it the phone was. It dropped and I took it to a another repair shop they said it's a defective screen! Do your self a favor go to a place where they know what their doing and know how to treat a customer, horrible place !!! read more

Just got my iPhone 6 SE shattered screen replaced FAST! One more time Tony was fast and reliable in handling this misfortune of mine (By the way I'm dropping At&t's/Apple's BS "insurance") THANKS! read more

I have to be a regular customer here cuz I always brake my phone somehow. I have an iPhone SE pretty rare model for any fix shop. And now I broke my screen again accidentally dropped it from a car. I went to couple wireless services but non of them had details for a screen. Luckily these guys have everything ready and they fixed my phone quickly within 20 minutes. Prices are fare! Recommend to everyone! read more

Always never let's me down with cell phone accessories. Have changed all cell phone tablet iPhone screens here. Fast reliable and honest service. Fixed microphone and screen for me . Nick Mark David Tony are all very pleasant to work with. They can diagnose issues with electronics to perfection read more

Smart Stop Wireless - Cases and accessories galore - Electronics Repair Near Me - Van Nuys, California

Fixed our old iPad 2. Reasonable price, picked up in a few hours. Thanks!

I agree with kitten. As soon as I walked in the guy was pretty rude... I asked how much to fix my iPhone 4S and he said $75.. I asked about some of the reviews I saw on yelp, but he just said um. No. $75. So I went back on yelp and headed over to TOTOs where they fixed it for $45 in 15-20mins with the most friendly and professional service EVER! Methinks not is correct. read more

This place has saved my phone(s) a million and a half times! I've ran in minutes before closing and they were willing to look at and fix my phone. I drop my phone a trillion more times and constantly break my phone. For some crazy reason, these magicians are always able to fix it super quick! It's nuts. With the amount of damage I cause my poor phone, this lovely group of gentlemen are always welcoming my clumsy butter fingers with open arms. And it doesn't hurt that they're all good looking Go to Smartstop wireless people!!! They are nothing short of ANGELS sent from the cellphone gods! read more

Great customer service by the owner David. The phone was done on the same day and the phone looks like spanking brand new with a 90 day warranty. Great job!!!! read more

First time coming here. Stopped by for battery replacement for my iPhone 6s. Received great service from David and found the repair to be affordable. Will definitely be coming here for any future repairs I might need for my phone! read more

I feel like they switched out my phone when the glass was replaced because ever since I got my phone back from smart stop it has been acting very weird. Also why do you do your work behind a closed door? Shady. read more

I don't usually brake my phones, but when I do it is a complete mess. Only true pros could fix it. Found this guys accidentally right next to a place where I broke iPhone. Now, form the moment I broke it to the moment I got it fixed and with a brand new clear case it only couple hours. Quick and professional service and decent price, no need to say I got the case for a check in. read more

Twenty minutes. That's how long it took for me to go from having a completely shattered iPhone 4S screen to a perfect, beautiful, flawless screen. Rather than spend hundreds and hundreds of dollars on a replacement phone (Really, Verizon? $300 for a refurbished iPhone 4? That model came out three years ago.), the guys at Smart Stop gave my 4S a second chance at life. For a little extra money, they even changed it from a white phone to a black phone. Because, you know. It was time for a change. The buildings in LA are not very tall, otherwise I would shout out the awesomeness of Smart Stop from the rooftops. Instead, I'll have to just leave this review. In reading it, I hope you'll go there and get your phone fixed instead of replacing it or even investing in that wasteful phone insurance the carriers sell you. Smart Stop is the way to go. read more

Called before I came in and the guy on the phone said my problem was the screen had to be replaced, it would cost $60. When I came in he said the connection just came loose and fixed it on the spot, no charge! Could have ripped me for $60 but instead gained a customer for all future repairs. read more

It's Christmas Eve, I'm rushing out the door and the inevitable happens: I drop my phone and the damn screen cracks. After shouting a few expletives, I came straight to yelp. Based on their positive and consistent reviews, I decided to give this place a shot. I patiently waited for their store to open after Christmas Day. As another yelper mentioned, the parking lot here is tiny and mostly reserved for the dispensary and other shops. (But it's Burbank and Woodman--walk a little, you'll find parking). David was very professional and quoted me right away. It appears they base their prices on the model of your phone. I heard him quote a girl $40 for a 3Gs and was a bit envious :/ (I have the 4s so it came out to $70 for me, including the $5 discount I received for mentioning yelp!) All in all, I'd definitely come back here. Even if you do find a place that will do it cheaper, it's probably going to be in Chinatown/Downtown, and I've heard nothing but horror stories from other people. JUST COME HERE! They also sell mobile accessories such as cases, chargers etc. David even kindly offered me a discount for accessories, which I thanked him for, but didn't need at the time. He also put a screen protector on my phone for free. Talk about going the extra mile. Lastly, I thought I would embarrass myself with one last tidbit. After admiring my newly repaired screen, I made a phone call and noticed the volume sounded really low. Naturally, I turned it all the way up; same problem. I thought it was somehow attributed to the recent screen repair. I drove back the next day to see David and it turns out the receiver had something stuck in there. He quickly air dusted it, gave it back to me and said, "Happy Holidays." Had I bothered to look closely, I could have done that myself! But I really appreciated that he didn't laugh or make me feel stupid. (I felt that humility all on my own). read more

UPDATE: I had a 7 day warranty for the work that they did. Of course after the 7 day warranty my port was messing up again. I was told they had replaced the port but clearly it was just a temporary fix. Kind of wasted my money because my phone went back to making the same mistake. There should definitely be an extended warranty for customers in the future. My samsung galaxy s3 needed a new port. They fixed it at a very reasonable price in under 3 hours. Definitely recommend this place! read more

The folks at Smart Stop are friendly and charge a fair price for great repairs. Just got back my iPad with screen replaced and it's a perfect job. read more

If you have issues with your Mac Laptop and its out of warranty, BRING IT TO THESE GUYS! My Black Macbook from 2008 was giving me all kinds of trouble. After a little research, Yelp led me to SmartStop Wireless. They said it would be $35 for diagnostic and then that would go towards the cost of my repair which was no problem. I also told them I had a budget for the repair and it was approximately an eighth of what Apple wanted to charge me for a logic board (they assumed this was the issue when I brought it to them first). They had my computer for maybe an hour before they called me and said my computer's logic board was bad. This is normally a very expensive fix and the Apple store would have charged me enough to make it more worth it to just buy a new computer. They replaced the logic board in 24 hours and my computer works PERFECT again. It was VERY afforadble to say the least. Also dealing with them is very easy and personable. Obviously if ur computer is still under warranty, Apple is the way to go since they'll fix stuff for free, but if not, take it to SmartStop. read more

These guys really know what they're doing I have been going here for three years now and they have been nothing but positive attitudes. Unlike other phone repair places which usually seem to be shady. Smart stop is a great place to do business. Have an amazing line of refurbished and new phones as well as a wide array of accessories. They will tell it like it is and not give you the runaround. They are sharpshooters because they know what they're doing. Very professional. thumbs-up! read more

I've brought my phone to have the glass fixed... and my kids phone. And my ex wife's phone.... twice! Always super professional.. reasonable prices. Never longer than 45 minutes! I'll keep coming back!!!! read more

Long story short: I dropped my phone, its screen cracked, and I wanted it repaired right away. In typical Yelper fashion, I looked online for some local reviews and saw one less than positive review for this place, but also observed that the only other one had a stellar positive review. That week, I was really in a stretch for cash (my rent was due the next day) so I just had to call and find out how much it would be. The guy on the phone was really nice and when I asked for the price, he quoted me $65. $65?! That was much less than the other places I had called, and it was closer to home too! Needless to say, I ended up driving over there and this is how it went. I didn't wait in line. My IPhone started to fix it right away. My iPhone was ready to go in 20 minutes. Now it looks totally new ! PLUS they even brought out during surgery to show me that the last time it was repaired (yes, "I'm guilty" of being a klutz.), they had left a sticker of film inside the phone. What, really? Overall, visiting SmartStop was of the best customer experiences I ever had. The service was immediate, courteous, and their handiwork was par excellence. Yelpers, look no further than SmartStop to fix your "precious". You really can't go wrong here. read more

Amazing customer service and the cheapest price you can find! I broke my iPhone screen and took it to smart stop and they fixed it instantly! I break my screen constantly and now I finally have a go to spot! Thank you guys! read more