They don't answer their phone. I had someone do my hair there and I'm having trouble with the…read moreextensions and color done. I've tried to address it directly but they don't answer their phone. Taylor W did my hair.

I love Christina!!! She is awesome and makes everyone look great. I have referred friends to her…read moreand they love her as well. They have continued going for two years and I have been going for six or seven years. She is amazing!!

Blow out service was great-the salon was simple, cute and clean. My style is on day 2 and still…read morelooks fresh. I will definitely be back next time we are in Orem!

Ari did an amazing job with my hair, I loved the whole experience from shampoo to massage to blow…read moreout. She was also really attuned to my needs and preferences. I couldn't be happier!

Saw Avalyn again this morning for a haircut. I love that she listens to what I'm looking for and…read morethen explains what she can do to achieve that look. I came in for curtain bangs and piecey layers and that's exactly what I got. And I'm still sooo grateful for her talking me into growing out my grey hair a couple years ago, I constantly get compliments on it!!! She's the BEST!!!

I've been looking for a color specialist closer to home and I'm happy I booked with Salon K. Tara's…read moreskills and the final product exceeded my expectations. I also appreciated the price transparency via text prior to my appointment when I made a booking error online. Highly recommend Tara for both cut and color!

I can't speak for everyone that works there, but I had Haylee cut my hair, and she cut it so short…read moreit is standing straight up. Usually I give a stylist 3 tries to get to know what I like, but there is no way that I'll go back.

I just want to say that Hillary Allred did a very good job with cutting my hair and I will go back…read moreand get a another every time and very good environment and very friendly as well and I highly recommend going there and getting your hair done

Fallon is excellent! I went in for a scalp treatment because I was dealing with reoccurring acne,…read moredry scalp and flaking. This time I had a severe break out. Fallon gave me a relaxing treatment with top notch care, knowledge, customer service and expertise. My scalp has never been better. They also recommend me products (shampoo, conditioner and tonic spray). These have helped to maintain a healthy scalp and I've even noticed hair regrowth. I will forever be a client of Fallon at HOF salon

it seems she has been trying to delete my original review so here's a new one…read more first of all i am honored to receive the famous "hope u heal" line u reserve for all ur bad reviews. guys this is an example of her condescending tone since our original call. i also want to say that although i do think Ariana's read on the situation was spot on and perfectly articulated, i had absolutely nothing to do with it. she is a complete stranger. if i were recruiting people to leave reviews, u would have more than just one couple things in response to ur last message: - a haircut this bad should be obvious to someone claiming to be a professional. - I dont think being a loyal customer entitles me to a refund, i think a bad haircut does. - i only mention being a recurring customer to emphasize 2 things-- the way you treat loyal clients with a **good track record**, and lost revenue for a business who *themselves* stated cannot afford a refund. - I was very careful to specifically not use the word shelf and that was intentional. - Ive had big short hair, i've had two wolf cuts, & i know how to style it. I would never request a jelly or anything resembling one. ever. (not that that's what this is) - I didn't request a blow-out. I was OFFERED one. Maybe it's not something y'all should offer in the first place if u will blame clients for accepting and use it to deny refund. - I wasn't shown the back of my hair, esp. not in final form. being in front of mirrors does not change that. this is low IQ. - I nearly accepted ur "resolution" bc u gave me no other option and i was genuinely trying to work with you. but ultimately, like i tried explaining on the phone, it would not have actually solved anything for me. simple as that. - yes actually... I did leave satisfied.. bc I didn't notice? and it's almost as if... that's the whole issue ???? hello ?? i want to make it clear that although i was preparing for a chargeback, i remained very polite and still tried my best to resolve this directly with the salon. i even tried to meet her halfway by suggesting a partial refund but she was not making the same effort, and became progressively rude. It's clear we're operating from fundamentally different premises. maybe that's the root of the problem here. Your position is that there's nothing wrong with the haircut itself and that I don't know how to style it. ok, I'll bite. for the sake of argument, let's assume that's true.... It still doesn't change the fact that this is objectively not the haircut I asked for or agreed to receive. on that basis alone, I am owed a refund due to service not as described. it doesn't matter if u think u can "make it better". improving something bad doesn't make it good, just makes it less bad. if you had any ground (or documentation) to stand on, u wouldn't have lost the case. having a "policy" does not mean you can do whatever you want. There must be exceptions for certain cases when mistakes are made. and you need to have discernment to know the difference from when someone's abusing the system. but that requires competency (in your field and in life), humility, and good faith. when a customer has been wronged, the burden should never fall on them to figure out a resolution that works for the business. It should be the other way around. why do i even have to explain this. If I were in your position, I would be mortified to hear a customer had this experience. my priority would be to understand what would make the situation right for them and do everything reasonably possible to make that happen. I personally would have offered a refund AND an adjustment. But ironically, that means taking accountability... fortunately for all of us, u have proven it yourself that you have never been capable of this (just a quick search to see how you respond to every bad review on here and Google) and to assume premeditation/malice is a really disappointing take on this situation and makes zero sense. why or how on earth would i plan to have a bad haircut? but if that's what were doing, i can do the same.... maybe you offer blow-outs for plausible deniability on haircuts gone wrong? maybe i wasn't shown the back on purpose so i wouldn't notice? i agree there are no winners or losers here, because at the end of the day i'd rather have my hair than a refund. but because i was so polite throughout the situation, you took advantage and at the end basically shoo'd me away & expected no consequence. the last text message you sent me speaks for itself. even a stranger was upset for me. by the way... I reiterated my points via email, not to rehash anything, but to have it all in writing for the case :) i've attached photos of my original review from Google, KJ's response from Yelp, and Ariana's review as well because it tickles me and they threatened to take it dow.

My mother and I have been going to Camille for a while now and we have never once had a bad…read moreexperience. She is such a great stylist and so so kind. She always gets our hair exactly how we wanted or better! The best hair stylist we both have ever been to!

Tatum was amazing! Brought my 7 yr old in for a long overdue cut and Tatum helped her feel right at…read morehome, chatted with her and was so patient with the many head tilt reminders - my daughter walked out feeling so confident with her new cut and commented 'maybe I want to be a hairdresser someday'. We'll definitely be asking for Tatum when we come back!

My husband and I came for their couples retreat package which was supposed to include a 50min…read morecouples massage, 50 min couples facial, 30 min sauna session, 30 min pedicure. We were scheduled at noon, our stuff didn't start until about 12:15. We weren't on a time crunch so we were totally ok to wait. Let me just say the massage and the facial were top notch. Nikki and Chantel (sorry if I spelled those wrong) really know their stuff and it was just so so amazing, I cannot say enough good things about both of those services! We could hear a lot of talking and noise/blowdryers in the room and could hear when someone would enter the front door, even heard a kiddo whining. As long as it wasn't my kiddo though I was ok lol. After the facial and massage though we weren't really instructed on what to do and the sauna seemed to be full every time we looked (before services and after) so we missed out on this part. The pedicure...was probably the most interesting pedicure of my life lol. The girls seemed nice but very inexperienced. I asked my polish not to be touched but the girl seemed so lost on what to do...didn't file down my calluses (I had to ask) and didn't touch my cuticles which by the end of the service I was ok with because I was honestly afraid she wouldn't know what to do. I think she just needed more experience and more confidence because she seemed to be looking over at the girl that was doing my husband's pedicure as to what to do next. All in all I think this package could use a little more structuring/instruction on what to do after facial/massage or just eliminate the sauna part altogether since it seemed to be first come first serve anyway. We would definitely come back for the massage and facial because omg they were definitely some of the best that I've had.

This is the third time I have been to Seaon's. The first time I got a fantastic cut from Janelle…read more Last time I went in for a bang trim and waited 45 minutes. She spent all of about 2 minutes (literally) with me. Today I went in for a cut, waited 25 minutes and walked out. I care for my elderly mother so when I do get time off, I try to make the most of it. Oh bonus, they offered me 15% off on my next visit. Wow, so generous. Very unhappy customer

I am new to the area and am so happy to have found this salon! They were friendly and helpful and…read moregave me a goody bag full of curly tools and samples! I'll be back!

Sion and her team are incredible! they take the time to teach you about your hair and how to style…read morel. which is AMAZING! I've fought my curls my whole life but not I love them and I know how to treat them right!

Myasia is confident in her abilities & excels in many. A simple one is accepting a small service,…read morebang cuts & trims, which can make or break a stylist for me. She nails it every time.

From the owner: I specialize in natural care and protective styles. Sharing the knowledge of how-to better care for…read morethe hair outside our salon chair and how to make it last. As it is important to me and for the clients' scalp and hair stays healthy and flourishing!

When the price is low, you pay with time and deal with students who are still learning their…read moreskills. I was there for 2 hours and the person who was going to finish school in a month didn't know how to cut bangs or make hair length even. When she washed my hair, the water temperature was either too cold or too hot, I had to tell her to adjust temperature several times and when she was washing my hair, her fingers bumped my head several times, it was not smooth. She had to have her instructor help her throughout the haircut. That's not what would expect when someone who is almost done with salon school.

It must be a place to promote learning and grow up of the students, a place to help students to…read morereach their potential, instead they use to see students and treats them offhand, hard to say but bulling from directives to latino students is very markable in special from a spanish speaker directive, it is a shame that this institute has that kind of persons dropping in the floor all that kindness they spread when you enroll with them, so it becomes a very bad experience to return never again.