Mike contacted me after my post on Nextdoor where I was describing that I was struggling with water…read moredamage in my home, and offered his expertise. I was extremely impressed with the service I received. Mike arrived on time, and was very polite and professional. He quickly diagnosed the issues that I had. Not only did he do a fantastic job, but he also offered some helpful advice on how to prevent future problems. He also was able to get a licensed roofer out, who confirmed his suspicions! They worked on this issue together and knew exactly what the problem was. The quality of his work was top-notch, and he even made sure to take garbage bags full of moldy, soaking wet insulation and drywall out. I was thoroughly impressed by the level of expertise and professionalism that he displayed. Mike also gave me advice on how to deal with my HOA that refuses to take responsibility for the damage done to my home due to maintenance negligence. He made me feel that I'm not alone in it. I would highly recommend him to anyone in need of home repair services. He is reliable, skilled, and more importantly, he showed genuine interest in helping me solve the problem rather than trying to sell services. The world needs more Mikes!

I had a bit of an emergency. Both my showers had the same issue but I had this company for just the…read morehall bath. I had an uninsured "Plummer" come and make my situation worse. He wasn't able it fix his mess. I needed my water to be turned back on so I called this company. He was very nice on the phone but nice soonest mean anything these days. I didn't know it was over $940 when I hired them. I feel they took advantage of my situation. For them to put in new values system and faucet. With cheap plastics knobs and super dated look. It doesn't even look nice. He was there less then 3 hours. The adjacent bedroom had a plumbing cubby in the wall. It was really easy for him to get access to this area as well. It was an old delta faucet system that need to be changed out because plastic values were leaking. The second bath (master) I hired another licensed Plummer and with everything out the door same job it was $300. I even have a nicer update looking faucet. He was retire military and in the Plummer union. Super outstanding man. I will call on this gentleman who fix my master bathroom for future fixes. Thanks Andrew!

This was a mixed bag. I had high hopes for these guys based on Yelp. The reviews are great. Even…read morethough the Yelp sent out bid requests to several other plumbers, I had already settled on Shaver based on the reviews. I asked for an estimate when I called their office to set an appointment. I was told there would be an $89 trip/diagnostic charge and then they would charge me for the work, which they said they would tell me once the service tech checked out my issue (Leaky outdoor faucet). So I was fine with that because I had a degree of trust since the reviews were so good. And I had received a flat rate estimate by then from a competitor for $220. So I'm thinking in the ballpark of $200 which was fine. The guys who came over were on time, personable and professional. I liked them. However when they were finished estimating the service, it came to $489. This was just too far out of the realm of possibility that I just paid them the diagnostic fee and am having a friend come do the faucet replacement for me. $50 part and I'll grill some burgers.

I had a service request made on 6/13 and during the servicing a hole was needed to be cut into my…read moreceiling to fix the issue. The tech that came out was very friendly and knowledgeable. He instructed us that we needed to get back with the company to have them get in contact with our home warranty to fix the hole. The receptionist that answered the phone was rude, unprofessional and not knowledgeable about the procedure that needed to be done with correcting and completing the services. Everytime I would call and speak with her the response would be " we finished our part, there is nothing else for us to do!" Its sad that I was at work and was listening to a coworker complain about the professionalism of the same lady just a few days ago. Phone etiquette needs to be practiced!!

USA Plumbing out of Ashland City rocks. Jonathan killed it on our service today. Y'all need to…read moreclone him. I recommend them every day all day!!!!

Came out quickly after I desperately posted on facebook looking for a plumber to come that instant…read more Hailey was here in 15-20 minutes. Solved the hot water heater problem and prices were reasonable. The above was my initial review. I shouldn't have waited so long to amend, but here it is. The plumber left a tool in our storage area that houses the water heater, among other things. We received a text from him saying he left it. When trying to make plans with him the next day for him to retrieve it he let us know he broke into our storage area and already got it. Understandably creeped out.

Hailey is great. We've used him for years and he is always available in an emergency and always…read moredoes a first rate job at a reasonable price.

2023/10/27 had to search credit card statements to find these people again…read more Toilet broken, and i needed to go! ( water line from wall broke when i tried to repair the fill valve ) They managed to get me in same day for a quick repair. Easy Peasy and now i can go without a worry

Nice guy. Did a great job with our backed up kitchen sink, installing a new garbage disposal, and…read moreinstalling a new bathroom faucet to replace the leaky one. Appreciate his good job and kind business practices.

Mr. Helton and his son are professional and knowledgeable hvac pros that care. I have used them…read moreboth commercially and at my residence. Today they replaced an aged unit at my residence in record time at a great price. My wife just had surgery and could not sweat on her incisions so they worked late getting us cool even pulling in extra workers from their office to help - that is customer service!

Helton's Service Company is hands-down the best HVAC company in town. I have an older unit, and…read morewhile every other company I called immediately pushed for a full replacement, Helton's actually took the time to do quick, easy, and inexpensive repairs that have kept it running great for years. What really sets them apart is their honesty and willingness to help. After the recent ice storm here in Nashville, they even walked me through fixing a leaky valve in my crawl space over text--saving me both time and money. That level of service is rare in 2026! I cannot recommend them enough. Whenever something goes awry at the house, Helton's is my first call. Reliable, knowledgeable, and genuinely looking out for their customers. Save yourself the decision and call these guys!

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

Saved me $500+ and didn't try to upsell me!…read more I cannot recommend Morton's Plumbing enough. I needed an emergency water heater replacement in a crawlspace and another company quoted me a massive price. Morton's came out, beat that quote by over $500, and did a fantastic job. What impressed me most was their honesty. I thought I needed some expensive electrical work (a junction box fix) based on another quote, but the Morton's tech looked at it and confirmed it was actually fine--saving me even more money. They even threw in a new quarter-turn shut-off valve at no extra cost to make things easier for me in the future. If you want a Nashville plumber who is actually honest and does great work, call them.

Do not use this business. They messed up and flooded my house. And their response was to blame me…read morefor their Plumbing. When called to make things right his response Mr. Morton was to hang up. Childish man.