Air trust is the real deal! The hype and the excellent reviews are real and true! We went from…read morecalling about a suspected problem with our AC unit to a brand new one in less than 24 hours! These guys are on it! There's no sales gimmicks and or unit levels. You simply get what you need! They have the best prices in town and they will definitely make sure you are getting the best price and value. They do a great job of making sure the unit you get is what you need for your home size! Air trust is truly the best in biz and we highly recommend them.

Left me in a bind in hot weather and I took 2 days off from work waiting to hear back and when I…read moredid excuses why it took 24 to contact me that he wasn't coming.I called ARS swift, very reasonable service....problem solved no stress involved leaving 1 star only because 0 wasn't an option.

We were very happy with the quick response time! The technicians quickly found the issue and were…read moreable to replace the part and have our heat working. They charged us a reasonable, fair price. They were friendly, polite, professional and explained everything well. We will definitely use them again going forward!

Had a Company come out, want mention name and quote $ 10,000 plus saying my older Gas Heat PKG…read moreneeding replacement due to safety issues. Got Star to check system out and was told all was GOOD at this time! They didn't even charge me for a service call. How nice to have a Honest and Ethical Knowledge Heat and Air Company in Hendersonville. They are always timely and have great communication!!!

Highly recommeCalled at 10am they were here around 120p. Ashley was the guy who fixed my issue…read morequick. I had a bad dual capacitor (both the start up fan and the cooling function). Replaced that and was good to go. In and out about 20 minutes. ~$200 for the service call and part install. 1 year warranty on capacitor. My real estate agent recommended them.

I noticed that my a/c wasn't cooling. McCarroll was able to send a tech out the next morning at…read more8:30am. They ended up having to replace the 12 year old unit and were able to send a team out within 2 days to have the new one installed. Further, Mike M. provided me a Carrier unit for the same price as the Payne by Carrier unit I requested because it wasn't readily available. I would recommend their team for technician repair and replacement.

Honest Air is exactly that, they NEVER try and sell you services you don't need and they are super…read morefriendly and care about their customers. Give them a call, you'll be glad you did!! Joanna

Absolutely top notch company. I will not call anyone else for hearing/air issues. I've had heating…read moreunit issues last winter and this year. Last year my heat went out the night before a holiday (MLK DAY). With several inches of snow on the ground and still falling they promptly responded the next day and had heat on literally within minutes. This year heat went out again. Promptly responded and got heat back on. However, it went out again an hour later. Long story short they had to make multiple return trips to make multiple repair/part replacements. Never charged more than the first service call fee and originally diagnosed issue. Knew and was able to make multiple repairs under warranty coverage that I didn't even know about shortly before warranty was to expire. So courtesy, patient and customer focused and persistent in getting it done right with an exemplary attitude throughout. Very reasonably priced each time I have called them for service. So impressed with these guys and this trustworthy company. Very highly recommend.

I wish I could write something positive, but I've lost all confidence in Climate Pro. The owner,…read moreRusty, really seems like a dependable person, but he was unable to stay organized. I was really cheering for him to deliver on promises that were repeatedly left unfulfilled. I had to stay on top of the process with Rusty the entire time. I am still waiting to hear back about warranty coverage. It's common for 2 weeks to go by and I have to follow up again only to be left with no response. I no longer trust that Climate Pro will honor any installation work. Rusty will tell you that he'll take care of all concerns and then not follow up or show up. When one pays over $7K for a new unit installation and duct work, there should be some guarantee of work and a responsive line of communication. My advice for future customers...If you really are compelled to work with Climate Pro, then I'd suggest you hold onto your money until every promise is fulfilled. Do not leave one thing undone, not matter how small. But be warned about the vacant promises... There can be no warranty for his installation work if he is not dependable.

I think what makes a good company is not just how they communicate and execute a job, but also how…read morethey face miscommunication and set backs. Climate Pro was extremely prompt in getting back to me and hustled to put me on the next day's installation schedule so that we would have working heat before the winter storm. I was waiting for a call back on what time to expect a team and an updated quote to sign and never heard back that day, only to be woken up early the next morning by trucks in the drive way. When I called to say we hadn't signed the agreement and wasn't told when to expect anyone and that it felt unprofessional.... The owner immediately apologized, updated the quote, and even deducted a small amount from the invoice to express his honest apologies for the inconvenience (a gracious, professional, and appreciated response). It's easy to feel protective when multiple members of your family are high risk during a pandemic and you're wiping out your savings to pay for an unexpected breakdown of a large appliance and Climate Pro made sure we felt secure before starting the job, including wearing masks even while outdoors. They completed the new install and cleanly knocked out stone to reroute ductwork for a packaged unit in half a day, as well as disposing of any sign of the old unit. I genuinely appreciate the patience, communication, incredibly fast and clean work from this company and would recommend. Donny and Rusty were particularly informative and helpful despite their busy schedules. Thank you for keeping our family warm through this winter storm.

We've always had quality service from Jewel. The techs provide good work and get your service going…read moreasap. The pricing is very reasonable.

You won't find a more honest, hard working, customer oriented company, especially in the HVAC…read morebusiness. Meticulous workmanship. The owner is a self made, hard working man, who set high standards since the beginning. Jewell Mechanical hands down is #1.

Very honest, personable, helpful and speedy service. I highly recommend them for any service needs.read more

After more than 6 different companies I consulted, I kept going back about 6 years ago when Estes…read moreserviced my old nutone HVAC System. The repair was excellent and the service guy competent and friendly. So, after 6 months of estimates and exhaustion, I called Estes. Jim was great in being patient with my questions and concerns. That made a difference. I decided to go with a higher quality model than my budget but am so pleased so far with the system....Didn't want their temp star brand but they still delivered great service. Now a little disappointed in the installation of the foil face, I think, , (silver duct wrap insulation was glued haphazardly to the house...not appealing ). The workers not as pleasant this time around. I'll still recommend Estes any day over these corporate companies insisting on paid service memberships up front ...

The technician checked the unit, which had a sound, he fixed the sound without charging me, and…read moretested everything as part of the rountine maintenance, I'm very happy with the visit.

We used Cool Ray for fixing our air conditioning and didn't have a problem. They offered to get me…read moreon a service contract for $9.99 per month. They said it would "Save me money," on future service or repairs. So, I joined. Months later, we had a filler hose on a washing machine leak. I called Cool Ray. They came out and recommended we replace the hoses with stainless steel hoses. I thought this was a good idea, so I asked how much that was going to cost and was told it was going to be $945. We have a large washer and a small washer, as well as a steam dryer, so there are actually 3 lines. I told the tech that I had a service so we should get a discount. He showed me with the discount it was $315 per line. I went ahead and had it fixed. The tech had the needed parts. He replaced the lines. Total time in the house was under 1 hour. After it was done, I checked the price on the 3 lines and was disturbed that I could have bought them for all for under $100. I can see charging $315 for a service call and installing 1 line, but when they charged the same for the additional 2 lines, I feel that I was ripped off. I sent a letter to the manager asking for a partial refund. I also called twice and asked to speak to the manager. Nobody ever responded so I cancelled my service contract. This was several months ago. I am still being charged the $9.95 per month and have to dispute it with my credit card company. Stay away from this company.