I was in the middle of a move and needed a place to store some extra belongings while I got…read moresettled. I took advantage of their special offer, which made it an easy decision. Marisa was great! She walked me through everything and made the whole process super easy. The facility is clean, well-lit, and secure, and I feel confident my belongings are safe. Highly recommend to anyone looking for reliable storage!

Ease of access and good service set APSS apart. The location is super accessible from most areas…read morein the SGV.

Maria is awesome! On the first floor of 3 story building don't need climate control to stay…read morerelatively cool.

This was my first time renting a storage unit, luckily Maria was there to help. Her customer…read moreservice couldn't have been any better and she helped me from start to finish! Thank you Maria!

Pablo,the property manager is very helpful with a positive attitude every time I come in.I can tell…read morehe genuinely values the customers here at Public Storage and I would definitely recommend this location to others.

A fine place to store your stuff if you don't mind receiving a 50% rate increase at random every…read morefew months!!!! The manager is nice and this policy isn't his fault so the only stars are for him.

Staff was very friendly, units are clean, and facility has useful features like the loading dock…read moreand pallet jack.

I picked this faculty for location, but I'm thrilled about the friendly service, cleanliness and…read morevery organized oversight which is apparent. Jay was extremely helpful in finding me the right unit for my needs.

I used this storage facility for about a year and a half, and the experience was overall…read moredisappointing. I wanted to support a local business at the time hence why I selected this facility. I wanted to make my experiences public to warn others about this business. I found that the door right outside my unit was almost always never locked (the one before the access to my personal unit) and sometimes the front door to the building was wide open. There was trash inside and around my unit from the start (and consistently around in general), and the smell of mildew and marijuana was a constant issue. Carts are not available even after a mention of getting one cheap one (and because they will raise your rent every year with no amenities whatsoever). Communication overall was extremely poor - it took weeks just to get the light in my unit fixed. When I would physically go to the office, 50% of the time there was no one present during regular business hours to address my issues. It appears that the point person Misty is constantly frazzled and the job's responsibilities from her management company is either too overwhelming to handle or she isn't the best person for this job. When I asked about a refund for the eight months of unused portion of my annual payment (because I had moved further away), I learned that they do not offer refunds. There was nothing in the contract stating that unused time for annual payments were nonrefundable. I didn't agree to terms that weren't mentioned to me at all in any way. I offered a 20% "early cancellation fee" from the remaining unused rent owed to me. I attempted three times to end the relationship quickly, fairly, and amicably, but Misty and her management company refused by not responding or reiterating the contract that had no mention of annual term leases in any way. lt's a shame that businesses like this actively choose to go the route through small claims court and negative reviews than to do what's right. In this case, it came down to $665.60 (with the 20% deduction I offered) so you can get a sense of how this business operates. I would not recommend this facility/business based on my experience unless your expectations of a storage unit is at a bare, bare minimum.

Eagle Rock Storage is very clean and secure. I have rented storages here and have never encountered…read moreany problems. Staff is friendly and service is fantastic. Prices are incredible. They have many sizes to choose from.

Checking in was a breeze! It's super convenient to access on my own time. The facility is clean and…read moreclimate controlled. Would definitely recommend.

Excellent service and convenient option, once you get the just of things and everything set up…read moredigitally you'll be fine! It's a beautiful surrounding area and I appreciate the cleanliness though i DID see a roach one time that scared the entire ____ out of me! The neighborhood is fairly clean and the people are friendly.

We were so happy to have met Steven and John- at South Pasadena Extra Space Storage!…read more They were extremely helpful throughout the entire onboarding process and even helped us get properly acquainted with the grounds of the storage facility. If you are on the hunt for safe space for your belongings and friendly customer service, please give a visit to John and Steven.

BEWARE!!! Recently…read moreleased a 10x10 and the manager of the site was incredibly helpful with the contracting process as well as assisting with entry codes, elevator access and assuring it was the right space for our boxes and furniture. HOWEVER! Upon further review of the contract, I found an alarming clause indicating a 2X price hike after 4 months - which wasn't mentioned when I agreed to the month-to-month lease. I found other reviews on Reddit from those experienced 200% price hikes after a few months. Currently looking for another facility that offers more reasonable price increases over time.

Came in to purchase boxes, tape and bubble wrap. The agent helped me and suggested additional items…read morethat I had not considered. She was so right. The kitchen kit was a real game changer. Thank you Ms. Jessica, you help save our precious dishware.

My experience here was GREAT! I would like to personally thank Danny. He was so helpful and KIND! I…read morewalked in stressed out because I spent my whole day looking at other storage companies; to compare quotes. And I was very pleased to see how accommodating Pouch Self Storage offers great services. Pricing is reasonable and most of all LOVE how helpful and informative Danny was. I highly recommend for anyone looking for storage to become a customer here. Danny you were awesome l! Thank you.

Honestly this location has a bunch of funky sized storage units, so I canceled my reservation. But…read moreJuan was so helpful that it made the whole experience a lot smoother and his customer service was amazing. Thank you so much Juan! This location really needs to update their description of certain units they have.

I've come here 2 days in a row (Mon and Tuesday) Monday says it's open till 6 and I arrived at 4:35…read moreno one is here to help me. Tuesday now and it's 3:56 and still no one here. Is there anyone that works here?! This is ridiculous!

I rented a unit here for some short term storage needs, keeping my things here for two months. I…read morewas very pleased with the service!! The location is clean, easy to access, with lots of space to park. The units are all clean and dry and I never encountered any pests over my many visits to the location while I was storing my things here (and I have had issues at other storage facilities with insects or rodents). Every staff member I interacted with was really helpful and very quickly met my needs. I felt confident that my things were kept safe here and was very happy with the service I received from the staff. I would highly recommend this business for your storage needs.

This facility and staff are seriously top notch. Easy access, units are individually alarmed (you…read moredon't find that often!). Facility is clean, well lit, easy to load in / load out. But honestly the staff is just solid. We're gonna miss this place!