I love Dr. Chao and her staff! I've been going to her for over 15 years. I recommend her to everyone that are looking for a good dentist. I've had really bad experiences with dentist in the past. One time I broke my front tooth and she came in on her day off to help me. Who does this? That certainly changed my mind about dentistry. One year I changed my dental insurance and she wasn't in my network, it was my fault. I didn't go to the dentist that year. They are opened on Saturdays. They never try to oversell you on work that isn't needed like other places. She's incredibly honest and empathetic to her patients. There is no other dentist I would ever go to. read more

Dr Chao and staff are super professional, kind and friendly. Ive been coming here for the past five years and I don't want to change my dentist . She likes to interact with her patients, takes her time, and is a professional. She does an amazing job Thank you Dr Chou! read more

I came in for a routine cleaning. The guy who they gave me took almost an hour doing the xrays alone. Idk if he was new or in training & I get it if he was, but there should have been a Dr there or someone who knew how to do xrays helping him. I was very nervous the entire time because it seemed like it was his first day. & I get it, but I spent almost two hours there & I would have felt more comfortable with a Dr in there helping him. Finally the doctor came in to check my teeth & she was making jokes about my last name. I have a long polynesian last name & I found very disrespectful to keep making fun of it. Overall I will not be coming back. The only reason Im giving it two stars is because the girl at the front desk was very nice. read more

I've been going to Smile Family Dental for many years, and they have provided excellent service at reasonable cost. Dr. Dorothy Chao has a lot of experience and is board certified. She explains very clearly to each patient what the problem is, what needs to be done, and how much it will cost. I highly recommend Smile Family Dental for anyone who is looking for a trustworthy and reasonably priced dentist. read more

All of the staff here are AMAZING! Everyone is so helpful and friendly. I used to hate going to the dentist and now I don't mind it at all. I've had fillings, teeth cleaning and now Invisalign. I've never walked out unhappy and I definitely recommend this dentist! read more

Incredibly friendly staff! Dr. Chao is very knowledgeable and answered all my questions about Invisalign, making it an easy process.

Could not be in better hands. For years I had visited dentists that always had trouble medicating me and THEY would be annoyed at ME. When I talked to Dr Chao about it she suggested waiting for the medication to take its full effect. She changed my whole attitude about dentistry. A more sympathetic and caring dentists will not be found. I was disappointed to see a couple of negative posts about billing but then noticed that those complaining found fault on yelp with most businesses they visited. I and my whole family and extended family could not be happier with Dr Chao and her very professional staff. read more

I have always been afraid of going to the dentist. Yesterday was my first visit to the dentist in a few years so you can imagine how nervous I was. I was seen by Dr. Chao for my exam and Dr. Lin for my cleaning. They both were able to get me through an entire cleaning with out me flinching(which has never happened). I greatly appreciate how kind they were , how they were constantly communicating with me and just how carefully they worked. I couldn't stop thanking them once they were finished. I gave them 5 stars for these reasons but I wish I could give them 6! You guys are awesome read more

First time I went to smile family dental I got burned. They overcharged me for things they said my insurance didn't cover. This also happened to another reviewer from 3 years ago but the staff member who worked me was named Nicole. My insurance covered the procedure but they charged for me for made up procedures like Medicated filling, resin and unspecified restorative procedure. It's BS trying to make a extra buck. When I asked for a copy of work done they tried to delay and buy time to make up a phony report. I filed a grievance with my insurance and they are opening up an investigation. It was only $100 but it's about the principle of honesty. Beware this place it's shady. read more

It's interesting to note that the good reviews for this place are from a couple years ago. Maybe their office staff changed because I had the same overcharging experience that the other review from 2019 had. I explicitly told them that I did not want any work done that was not covered by my insurance. They said okay, we'll just do a deep cleaning. I've had the deep cleaning done before and it was covered by insurance so I said ok. What I didn't know is that the insurance covers deep cleaning only once every 2 years. The office did not check whether the deep cleaning would be covered and now I'm stuck paying for it. The office staff is NOT friendly or helpful. They act like this was my mistake and don't care about resolving this issue. They just want their money. Also, their practices are not very hygienic. During my appointment they allowed a person to sit on a chair between all the open rooms who was coughing non-stop. The person was obviously sick with some sort of respiratory illness and for some reason they allowed this person to sit in close proximity to patients like myself who had to keep their mouths open, breathing whatever this person was coughing out. They only moved him when I refused to continue my appointment with him there. This place has gone downhill since those glowing reviews from years ago. Avoid it if you can. read more

Me and my family have been going to Dr. Chao for 2 years and I liked her on the personal level. Recently however her office has started to pressure sell the deep teeth cleaning and overcharging for services. When my wife said she only wants regular cleaning that the insurance pays for they refused to do it. I had a cavity filled and the manager Doris overcharged me $80 since my copay for the service should only be $10. When I confronted her about it she said they used "special" material that the insurance does not cover. I was never given the choice since my insurance covers white filling with the $10 copay. read more

Really like this Dental Office. The entire staff, Dr. Chao and Dr. Lin are so patient and caring. I moved to South Orange County just before the Pandemic but make the drive because it is worth it. Thank you for taking care of me :) read more

I love this dentist office! Dr. Chao is super nice! She likes to talk to all of her patients about their life and makes them feel special! I wouldn't have any other doctor! The dentist office is very clean and welcoming! I love coming here! read more

Smile Family Dental - Front desk and door to enter work area - General Dentistry Near Me - Stanton, California

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I was referred to this dentist through a friend and was pleasantly surprised by the friendly & professional attitude of all the staff. I needed an emergency wisdom tooth extraction and Dr. Chao and her assistant Eram did a fabulous job. I had insurance but since I was a new patient and needed the procedure done immediately I chose to pay cash and was given a considerable discount. I will be using Dr. Chao and Smile Family Dental for all of my future dental needs. Scott read more

I am a registered nurse. I'm also an officer in the U.S. Army Reserves; Army Nurse Corps. I have incredibly high standards when it comes to patient care, especially (but not limited to) when I'm the patient. Dr. Chao is, hands down, one of the best and most caring dentists I've ever met. Her staff is phenomenal. Crystal helped my husband and I book my appointment, with her infinite patience, she fielded all of our calls and helped get me in to see Dr. Chao, despite my crazy schedule. Upon arriving, she greeted me like an old friend. What an asset to the practice! Then came Dr. Chao...again, I can't stress enough, if you're concerned about whether this is the dental office you should go to, I can attest...it IS. Do NOT judge a book by its cover or a dentist by her zip code. Dr. C helped me to understand the process of what to expect for my treatments. She is incredibly skilled at what she does and has a wonderful demeanor that is both calming and inspires confidence. Crystal was there to calm me down as I tried to figure out how much my treatments would cost...and she did a great job of explaining that the costs are spread out...putting my mind at ease. She's a great listener and complements Dr. Chao's practice very well. When it boils down to it, there are plenty of dentists around, many closer to home for me...but Dr. Chao and her staff are worth the drive. read more

Dr. Chao is amazing. She is caring and kind and always puts the patients needs first. She has done a lot of work on my husband and he has been pleased with everything she has done and is now proud to show off his beautiful smile. We were quoted thousands of dollars at other dentists. Dr. Chao's treatment plan was SO much more affordable for the exact same work. I highly recommend Dr. Chao!!!! read more

Feel very lucky to find Dr. Chao, she is so reliable. I got my 3 wisdom teeth pulled out and I did not even feel scary. She is very kind and knows how to make her patients relax. read more

Not a better dentist anywhere! Dr. Chao is exceptionally skilled, capable, and calm. Her demeanor helps even reluctant patients relax and be at ease. Her office staff contributes to a professional environment that builds confidence. The office is always busy, so plan accordingly. Dr. Chao is truly a hidden gem. Highest endorsement in every manner. read more

Dr. Dorothy Chao is awesome! She is very thorough with each patient and explains everything well so nothing is unexpected. Her office accepts all major insurances and she doesn't upsell like most other dentists. read more

Dr Chao, Is the BEST. After searching for the Dentist I have found that with her skill and technique she is by far the BEST in our eyes. Dr Chao specializes in Family, Children & Cosmetic Dentistry.... so if you are looking to improve your smile, check out Smile Family Dental.... read more

First time have appointment. Not good experience at all. I've to wait for 50 mins to be seen. Got few tooth to be sealed ( cuz the old filling got chipped) and 1 cavity. I felt the entire appointment too rushing. Dr. Chao did her work too quick and (I'm sorry if I'm wrong) why you didn't check my bite after finish the filling ( by biting on the marked paper, if you know what I'm talking about). Not until I got up from the chair, doesn't feel right, checked for myself and had to go back again and redo it. Does it STANDARD PRACTICE to do these steps before you let your patient leave office? Now I keep wonder about her work if she did it right. I gave 2 stars because the dental assistance was nice and dr. Chao considered about my pain tolerance before she did the procedure. read more

Dr. Chao and her friendly staff proceeded the best dental care I've ever experienced!

This is the best dental office i ever had . Dr.Chou is the best dentist I ever had. Highly recommend... A dentist does high quality work w high personal integrity. Friendly service, honesty and professionalism, the list can go on and on... You can totally trust Dr.Chou.. read more

Today was my first visit with Dr. Chao. It had been a year since my last examination at another dentist. The staff is very friendly, nice and helpful. The clinic is very clean and organized. Dr. Chao is a very caring and honest dentist, one of the best I've met. I had my teeth cleaned but I also needed one of my fillings filled, the process was painless and very relaxing. If you need to see a dentist definitely make an appointment with Dr. Chao! read more

Dr Chao is very friendly. I'm a little confused in that she is the only dentist I've visited since early adulthood who *hasn't* commented on my receding gumline. I even mentioned it to her and she said it was fine, but then during my cleaning she seemed genuinely surprised when cold water over my teeth caused me to wince severely and the ultrasonic cleaning tool make me buck like a mule. ??? read more

Dr. Chao is just the best dentist EVER!!! So kind, considerate, and no pain during any procedure! Love her so much! The office staff is also soooooo great! Helpful, nice, and in your corner wanting the best for you! Don't EVER hesitate to come to Smile Family Dental! The best ever!!! read more

I was having extreme tooth pain and Dr. Chao's staff was able to accommodate me the same day! From the time I walked in to the time I walked out, I was provided above and beyond great service. Throughout my procedure Dr.Chao made sure I was comfortable and handling it well. I will definitely be telling my friends and family about Smile Family Dental! read more

Dr. Chau is one of my favorite people! She is sensitive to my sensitive teeth and takes care to be aware if I'm uncomfortable. She is the best dentist I have ever had! I love her! Her office has a fun friendly environment, and she truly loves what she does! She remembers conversations we have had from years ago! Anyone who seeks her services are in for a real treat! read more

I've had very bad experiences when it comes to dental office visits in the past. Both with unreasonable pricing and below average customer care. So needless to say. I've always avoided dental visits until it was extremely necessary. Almost a year to this date (on one of those wait till it's urgent visits) I was referred to Dr. Choa's office, where I was more then pleasantly surprised at level of care and professionalism that I received from her and her staff. They literally hold your hand and gently walk you through every procedure explaining what is going to happen and why. You add to this the fact that their pricing is more then reasonable! There is not much else I can say. read more

Dr. Chao is very nice, but definitely she needs to get rid of her receptionist, she is VERY rude.

Smile family dental is great! Dr Chao is awesome, very friendly and goes over all your needs. She makes you feel very comfortable. Everyone that works there is friendly . when you walk in the receptionist greets you with a smile, and helps with all your paper work. This office is great and I would definitely refer them to family and friends. :) read more