I'm very disappointed with the level of care I received. Everything seemed fine until after payment was made. I was charged for a deep cleaning that was never done and sent home with no prescriptions or proper aftercare instructions. When I called to follow up, I was told I didn't need antibiotics or antibacterial mouthwash, yet I developed a fever for several days. I later had to go to my personal doctor to prescribe me antibiotics due to an infection, which left me with flu like symptoms for over a week! When I asked about pain management, I felt dismissed and judged instead of supported. I have a low pain tolerance and was only told to take Tylenol. Two days later, my stitches came loose, and my mouth remained painful. I called the office manager Norma back and was told I have a prescription to deal with my pain and when I got to the pharmacy I was prescribed AMOXICILLIN!!! The exact medicine I told them I had to be put on because of infection that was caused by the lack of care with this office. I thankfully was able to manage the pain I was experiencing but still after almost 2 weeks after surgery, I am dealing with pressure and pain throughout my face. I expected better communication, professionalism, and post-procedure care. I hope the office reviews its patient protocols to prevent this from happening to another patient. read more

Dr. Patel and his staff are the absolute best!!! He is thorough and will create a plan to bring your best smile to life and keep it that way! He is caring and patient and so knowledgeable. I stumbled upon his office when I moved here three years ago and I would never trust another dentist with my smile. super thankful and appreciative of the elite level of care. highly recommend for you and your family!!! read more

Smile Forever Atlanta: Dental Implants, Cosmetic Dentist - Smile - General Dentistry Near Me - Atlanta, Georgia

I am beginning to second guess this dentist, along with anything one may find on Groupon. I went in for a cleaning and that was great. I was told I had one cavity and the cost to fill it was $445. I feel as though I should have gotten a second opinion, because now I'm uncertain if I even had a cavity. I only ever spoke with one dentist. On the day of my appointment to fill the cavity there was an entirely different individual working on my tooth. He was young and arrogant. Although I felt uncomfortable, I didn't speak up and allowed it. He didn't do a good job. After the job was done, my bite didn't close all of the way and my cheek was swollen for over a week. I ended up injuring my cheek by biting it while I was receiving a massage. When I spoke with doctor Patel again, I made him aware of how upset I was about the "bait and switch" and asked why was my cheek still swollen. He made it seem as if it was normal and shaved down the filling to adjust my bite. Ever since I left this office after the work was done, my bite still bothers me and there is always food stuck in between the area that was filled. If I get anything in between the area of the bite, it's sensitive and painful. I've never had the issue of food being constantly stuck in that area before either. It's very irritating and I am upset I paid so much for subpar work. I've had fillings before in the past and could never tell once the work was done. This tooth still bothers me and I may have to go get it checked out by another dentist, costing me more. read more

Smile Forever Atlanta: Dental Implants, Cosmetic Dentist - General Dentistry Near Me - Atlanta, Georgia

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Ugh. Just awful from the start. I made an appointment to see Dr.Gardner. I was not told that he had sold his practice to Patel. Completely unprofessional staff. I had a broken tooth and was sent on an expensive wild goose chase to another dentist "to make sure the tooth was viable" at great expense. Then he made me a temporary crown and was told it would be a week to make the permanent tooth. I called in a week and it wasn't ready. They never called me back in spite of my calling to check on the new crown. Eventually the temporary broke. They replaced it (where was the permanent one?) I finally gave up even after having paid for the permanent crown in full. I called today to get a refund and the incompetent, rude office woman told me they already did the work (in spite of never putting in the permanent crown. I will never let them near my mouth again. Rude, greedy. Not the kind of person I will accept for a dental professional. Fortunately I found a fantastic dentist in Roswell: Dr Vlass. He and his staff are complete professional--everything Patel and staff are not! read more

I have not had a good experience with this dentistry. I Went here to have my veneers replaced, was charged 15k and told it would be about 2-2.5 weeks. Meanwhile they put temporaries on me and said don't eat anything too hard. Well the temporarys not only looked horrible but they broke the next day! It was a Friday So I had to wait til Monday to get them repaired. Went in to get them repaired only for them to break again a few days later. After 2 weeks when I was supposed to get my veneers they called to tell me that the impressions they sent to the company that make the veneers were damaged in shipping! This took 2 weeks to tell me?? So I had to go in to redo all my impressions again! A horrible and painful 4 hour appointment! This time around they did a better job on my temporarys, not sure why they didn't do as good a job the first time around. However they broke again after 2 weeks! I am now Extremely upset, my veneers should have been there at this point since it had been another 2 weeks, 4 weeks in total now. When I called to get an update they said they were still waiting on them to arrive via FEDEX. It has now been a total of 5 weeks! Meanwhile I can only eat soft foods, cant go in public because my temporarys are broken so I look crazy, not to mention the pain from the sensitivity is horrible. UPDATE: I had to go back to get a crown and after they put the temporary on me again they told me it would be about two weeks, well after three weeks I messaged the message board and asked for an update only to be told it hasn't arrived yet and they will contact me once it did, six weeks go by and I wrote the message board again only to be ignored, after 7 weeks another message ignored so I called and spoke to Robin who tells me she will call me back she has to look for it smh, well I waited for her to call me back all day but she NEVER did so the next day I called her back and asked what was going on with my crown and she still had no information to tell me she put me on hold and had Dr. Patel look into it well turns out they never sent it to the lab! I have now been waiting for my crown for over two months and temporaries are not supposed to be in your mouth this long this is extremely unprofessional and it never should've happened! I am about to report them to the medical composite board! read more

Smile Forever Atlanta: Dental Implants, Cosmetic Dentist - Message board - General Dentistry Near Me - Atlanta, Georgia

This establishment should be ashamed of themselves. They added on fees to my bill after I paid my balance before leaving the office that I am forced to pay a year later after I've been seen or risk going to collections. The worst billing system ever. They claim they only "ESTIMATE" your fees and will later hustle you out more money for your services. ASK HOW MUCH EVERYTHING IS BECAUSE THEY WILL NOT TELL YOU AT ALL. BASIC CLEANING WAS $1700. DO NOT COME HERE! read more

They literally only care about money . I had so many issues with them, i don't even know if they care about people and their teeth. Please try someone else before them. My first appointment they damaged a tooth that I didn't come to get work on which lead to me having to get more expensive work done and they just made it seem like something I did. read more

Well I didn't even get a chance to see this dentist. My son and I had an dental emergency with a broken tooth, so I decided that search for dental offices. After searching for a dentist that accepts my insurance I made an appointment for myself and my son. I arrived with my four children and they immediately turned me around. I explained that we had an emergency, but weren't shown any type of compassion. I was asked to step back outside and to leave my small children at a gazebo with spiders in the chairs. They have an waiting area with sofas inside, but I was told that under the cdcs guidelines that children weren't able to be inside of the establishment. I asked if we could wait inside for our ride, but was told no and to book again when I did have my kids with me. I seen online all the pictures of children so I thought it would be fine for me to bring them. I am a single mom this is heartbreaking. read more

I took my mom for an urgent visit to this clinic. Dr. Patel was so kind to her. She hates going to the dentist because she gets extremely anxious but everyone there was very kind and made her feel very comfortable. She is feeling much better today and told me she will definitely make Dr Patel her dentists. I can't recommend this Dental Clinic enough. Everyone there is great. read more

TERRIBLE EXPERIENCE! I went in with a Groupon for a traditional cleaning which went fairly well. Once I met with Dr.Patel we spoke about a few flaws in my teeth so I ended up opting in for the Clear correct trays they provide. DOWN HILL FROM THERE. After 6 months of wearing the trays I noticed 2 of my teeth started cracking so I underwent a filling procedure to build those 2 teeth. It is 3 months later and I have had to go back to Dr. Patel 3 times to get my fillings redone because it continues to chip over and over again. My teeth are strong and have NEVER chipped a day in my life. To this day my teeth are still chipped and I refuse to go back a 4th time. DO NOT GO TO SMILE FOREVER CLUB FOR ANY DENTAL WORK! Please go with a different company. They are only after your money! read more

I highly recommend Dr. Patel, his thorough hygienist, and wonderful staff to my friends, family, and anyone looking for a great dental office in the Buckhead area. It all begins with how comfortable the front office staff, Nicole & Robin, make you feel as you check-in for your appointment. Welcoming and appreciative! Dr. Patel is very professional, honest, and a doctor of integrity. He patiently explains in layman terms, procedures needed, and is transparent about the cost (I have no dental insurance coverage). In addition, as a result of the current pandemic crisis, he revisited the measures in place for everyone's safety and wellbeing. I certainly appreciate that. If you are looking for a great doctor, staff, and location, Smile Forever Atlanta will definitely become your preferred dentistry office! read more

Truly excellent customer service. The welcoming staff and the comfortable set up make your visits very positive. The staff are warm. They care for your individual needs, welcome and answer all your questions, and make you feel relaxed. read more

I went in with the Groupon, and the experience was initially fine. The cleaning went well, x-rays, and I even came back for fillings. However, after looking at the hefty treatment plan they had given me, I knew there was no way I could afford such expensive dental work. I went to my hometown dentist for a second opinion, and he was blown away at the work that they had gleaned from the x-rays...crowns, tons of fillings, orthodontics...he showed me his office's records for me, and confirmed that many of these things didn't need such severe immediate action, and that many of the teeth that I needed "filled" actually already had "watch" marked on them, and weren't to a point to fill yet. Both of the crowns I was told I needed were only fillings...it's clear what they're after at Smile Forever. They're looking to mine your mouth for money. It's fine if you have that to throw around, but I don't necessarily have $250 to throw at a filling, much less 7 fillings and 2 $1400 crowns. Decent work; price and motivations are questionable at best. I would like to find a dentist that is looking to help their patients, not pad their retirement. read more

I have been going to Smile Forever for a few months and I am very pleased with them and their service. They are extremely courteous, friendly and professional. It's nice to go somewhere where the staff makes you feel like family. I highly recommend them to anyone... read more

I purchased a groupon for an xray exam package. They not only did a quick and efficient job but explained everything to me and walked me through every process they were doing and why. The office was adorable, located in what I guess was an old house converted into a full office with unique decor on the walls. Every staff member I spoke with was polite and genuine. Dr. Patel greeted me with an introduction and shook my hand while I was in the waiting room filling out my paperwork. I'm happy to have found them as my new primary dentist. read more

My experiences as Smile Forever Atlanta have been disappointing to say the least. I would suggest avoiding them. I hate to be long winded, but want to convey the facts associated with my experience. I have shared these facts with Dr. Patel, who now owns the practice, in a professional and constructive manner via telephone. When I first visited, based on a referral, Dr. Gardner spent time talking to me about the practice, the staff, and their capabilities. He did an exam, made some recommendations, and then proceed to tell me that due to an injury he can no longer perform dental work. This was after the exam. Dr. Gardner proceed to then, proactively emphasize to me that he was "not running a clinic". He must have said this 5 times. I really have no idea why. Against my better judgement, I had some dental work done at the office. While a couple visits were fine, a few were truly terrible. I chalk this up to the fact that the staff is constantly turning over and it seems they are always "new and learning the ropes". I had a crown done and wasn't shown the color of the crown until after it was cemented in my mouth (when I was asked to sign a form saying that the color had been reviewed and approved). Several of the folks working took a look and agreed the color was too light. I was then offered free whitening treatments for my other teeth - wow. During a recent cleaning a "fill-in" hygienist struggled to clean my teeth. It was bizarre. When she tried to take x-rays at the end of the cleaning, stepped on the cord as she moved around the chair and ripped the device out of my mouth. The device pulled hard against my teeth and cause quite a bit of pain. The following week, one of my teeth on that side of my mouth cracked. The crown process for that tooth has been a disaster. I had 10, yes 10 x-rays today of the tooth in preparation for the installation of the permanent crown. The assistant kept saying that the "machine moves on it's own". Then the permanent crown didn't fit. I was told that this was most likely due to a lab error or the assistant shaping it when she was not supposed to do so. As a result, I have to go through the entire process again. I do believe that Dr. Claudia is a good dentist. She has a solid bedside manner and seems to be skilled in her craft. However, the staff is a mess and Dr. Claudia only works out of this office 1 day per week. There are lots of choices for dentists in Atlanta - I'd suggest looking elsewhere. I almost forgot to note that there is a sign in the waiting area saying that they offer free t-shirts to folks that give them 5-star ratings on Google and other similar forums. read more

I have wanted and needed braces since I was young. I am 24 years old and finally decided to get braces. With the help from doctor Patel and his team, I have started Clearcorrect (invisible braces)! I had a 18 step process and currently am on the 11th step. I already love the outcome!!! I can't wait to see the outcome in the next few months! I have had minimal pain and am so happy I chose smile forever atlanta!!! The whole team overall is great and always makes me feel welcomed! Thank you michi for always scheduling me based on my needs. I'm very picky about my appointments!! read more

First of all, I am usually not one to review things, and also usually not one to visit the dentist, as I have had a crippling phobia of dentistry for as long as I can remember, but this level of service needs to be celebrated! After about 5 years of avoiding a dental exam, I finally caved and purchased a Groupon for a cleaning and begrudgingly went to the office to meet my fate. From the moment I walked in the door, things couldn't have been more pleasant - the staff at the front desk were so understanding about my extreme dental anxiety, they prepared the hygienist (who was also absolutely lovely!) so that she spent extra time explaining everything to me in a super calm and supportive way, and Dr. Patel even came out to the waiting room to greet my fiancé and I and to put my mind at ease. As can be expected when you go so long without dental care, I needed a bit of extra work to get my teeth back to tip top health, and the Smile Forever team came through again by explaining everything in careful detail, answering my multiple phone calls and staying on the line with me for 20 minutes while I listed out all of my fears, and calling in a prescription to make the day of treatment a little bit easier. After every appointment, they bring you a warm lavender towel which makes you feel like you're leaving a spa instead of a dentist, and the whole team makes you feel like you're a part of their family - from the time you walk in, to when you walk out. I promise this is a 100% not sponsored review, and just hope that if you are reading this feeling the same way I felt before booking my appointment that it gives you a little bit more confidence to take the next step toward improved dental health! Huge thank you to everyone on the team for putting up with my over the top anxiety in the friendliest and most supportive way possible! You have found a lifelong client in me! read more

The best dentist ever! My smile makeover looks amazing. If you want a quality and detailed dental practice then this is the place. I had a lot dental work done, and I am beyond excited with my new smile. Give them a call and do not pass up this amazing boutique dental service. Thx Dr. Patel and team! read more

I had the best service ever from a hygienist today. Not painful but I do have work to do. The entire team are great. I believe I've found my new Dentist office. read more

My first time visit was with the Groupon and now I've been going here regularly for dental cleaning. Everyone's super nice and get's the job done! I recommend! read more

Great office that makes you feel like family. Drs. G and P actually appreciate my questions (I have plenty) and take the time to talk me through. Hygienists are top rate as well. Great practice for my family read more

Great team, would highly recommend Dr Patel and his staff. Always professional and goes the extra mile to take care of their clients

This was the best experience I've ever had at a dentist! SO thankful they fit me in their full schedule in a Friday to fix my filling that fell out! Every person in the office was great from Michi being so helpful on the phone to the Dr. Patel providing the best dental care I've ever received! Amazing setting and I am looking forward to going back as a regular patient! :) read more

I could not be more pleased with the care I received today from Dr. Patel and his assistant Michi. Their professional skills and compassionate care is most appreciated. I feel most fortunate to be in the care of the "Smile Forever-Atlanta" Staff. read more

Many different issues. I brought my grandfather in to get a new set of dentures. He has been going to this office for years and seems to think everyone is great. The parking lot is very small and has only one handicap spot. My grandfather uses a walker and has a handicap sticker. When we pulled into the parking lot the handicap spot was taken. Normally that would be fine because there is only one spot. However the spot was filled by someone without a handicap sticker. Turns out that someone happened to be the doctor. The same doctor that has known my grandfather for years and remembers his name. The same doctor that knew my grandfather was coming in. Very inappropriate. A price quote had been given and he was told it would cover everything. They asked it to be paid in 2 transactions. My grandfather wanted to do it all in one so it was charged to a credit card. By the end of the 3 month process, just to get dentures, they had charged him the original quote price another 2 times, for a total of 3 times, even though they said the first payment covered it all. When my grandfather questioned them, after they requested the second payment, the receptionist giggled and said "Oh no honey, that's not going to cover this." She found his question amusing even though I was there to witness her original quote and made sure my uncle had a copy of the quote to make sure everything was going smoothly. Because my grandfather has known them so long he refused to allow us to investigate it and paid them. We were told that everything would take about 4 visits. It ended up being many more. We were told he would be there about an hour for most of the visits and it was never less than 4 hours. On the day they removed his remaining teeth, making room for the dentures, he was in the room in the chair for 5 hours and not once did anyone come out to the waiting room to let me know how things were going. Oddly enough about the time I was ready to ask someone how things were going and how much longer it would be, no one could be found. They had a 98 year old man in a chair and operating on him for that long and acted as though no explanation was needed. The office staff loves to use smiles and laughter to try and avoid the fact that they are not properly caring for their patients as well as not communicating with concerned people waiting on the patients. Communication is an absolute issue and has been since the very beginning, I was calling my dad and uncle about how poorly things were happening, which they already knew but we said very little because my grandfather had asked us not to. The receptionist came to me, while I was on the phone, and told me he would need to come back the next day. This may have been ok if she had told us that ahead of time but that was never the case. She waited until his procedure was almost done to ask. Again, communication. When I told her that was not possible she laughed, like she had been, and told me "He has to come back, he just had surgery." I let her know that he had another appointment for physical therapy and he can't do both in one day. He has to have a driver and no one would be available especially on such short notice. She laughed again and said "fine we'll see." than went to my grandfather to basically tell on me. I told him the same thing I told her. If they need him for something that they could ask for it in a more appropriate way like telling us at his last appointment he would need back to back appointments next time. If they do this so often the basic schedule should be the same each time. There should be a system in place. A packet of exactly how things should go including appointments and time frame. He did not come back the next day and turns out was miraculously not a problem. In the end my grandfather now has teeth that he paid triple for, went through more pain than necessary, and, by the way, do not fit properly, which they can of course correct for another $3,000. He's 98 and never plans on every returning. He told them he can deal with it. Finally, I found them unprofessional for how they talk to me, my grandfather, and the other people that come in. I was waiting and a woman came in, got treated and at check out she was being quoted for another procedure. She asked if there was a way to make payments and the receptionist told her no but gave her the flyer for care credit. They giggled, being pleasant, than the receptionist insisted on a hug, as she does. The crappiest part was the poor lady was told "Oh wait, wait. Here have a coffee mug and a magnet." How about you apply the price of those items as a discount on the procedure you suggested than told her you couldn't help on payments. Just as a small side note...The mouth wash, in the bathroom next to checkout, has been expired since 2005. A dentist is leaving out expired mouth wash for people to use. Can he not get that stuff for free or take part of the thousands of dollars they overcharge and grab a fresh bottle? read more

This office and staff have been great! In the 3 years that I've been coming to see Dr G. and now Dr. P, each visit has been professional, welcoming, and satisfying with the service. All of the staff sincerely care about customer satisfaction and delivering quality dentistry service. They make sure that you feel comfortable throughout your visit and have you leaving out with a bigger and brighter smile than when you came in. Thanks Smile Forever! read more

I was impressed with their attention to my needs and the overall excellent service. My results exceeded my expectations. No more searching for a great dentist. read more

I dislike going to the dentist, as most people I'm sure. When I first went to Smile Forever it had been over a year since I'd had my teeth cleaned and they needed some TLC. To say I was nervous was understatement. The staff took a look at them and explained to me what I needed done before they started. My cleaning that day was one of the best I've ever had!!!! I'd always had issues with my gums bleeding, even with regular visits to the dentist. Whatever they did that day helped my gums to stop bleeding and they look better than they have in a long time! The staff at Smile Forever are super friendly and make me feel very welcome! Dr. Patel is always chipper and has such a warm demeanor. I had been trying out different dentists over the course of a few years, but after my visit to Smile Forever I decided to keep returning as I liked my visit so much! I actually am related to a dentist in the area and have several dentist friends and I keep picking Smile Forever over the others. I highly recommend this office to everyone!! read more

I've worked Here for 15 years...If you are looking for a Family Oriented Dental Office this is the Place for You...Each Patient is treated like Family..We Have expanded our Dental Team and Services...Call us Today at 404-261-8880 read more

I give a Five Star rating to this Dentist. I have had dental problems all my life and never been this please from start to finish. The only dental appointment I have ever looked forward to ! Best Ever! Also, they work out payment arrangements that are reasonable. You can't get better service anywhere. read more