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    Smile Time Dental - Fairfield

    2.7 (15 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Smile Time Dental - Fairfield

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Smile Time Dental - Fairfield Photos

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    8 months ago

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    Forever Smile Dental - Our waiting room

    Forever Smile Dental

    4.7(87 reviews)
    1.8 mi

    so hard to find a super competent dentist but Forever Smile Dental is the best. I have been a…read morepatient for 3 years now and have had the best service, excellent staff, hygienists and the doctor is amazing. Dr. Campo is simply the best I have ever had. i highly recommend Forever Smile Dental!

    I am genuinely sad to be writing this review because I have been a patient of Dr. Ocampo for over…read more10 years, and I absolutely love her. She is an incredible dentist; kind, thorough, and someone I have trusted with my care for many years. I would recommend her without hesitation. 5 stars for her! Unfortunately, my recent experience was disappointing due to billing/insurance. Prior to my most recent visits, I would call to make an appointment and no one would answer, I finally left a voicemail and the call was returned days later. During my last visit for a cleaning, I scheduled a major procedure for the following weeks and specifically requested that a copy of the cost estimate be emailed to me. The email was never sent. I later received a text to confirm the upcoming appointment and replied asking for someone to call me. No one did. I then called the office myself and left a message. When my call was eventually returned, I again asked about the estimate and clearly requested that it be emailed to me. I still never received it, it was only verbally provided. After switching insurance plans, I discovered that Dr. Ocampo is no longer in-network with my current insurance, which explained the very high estimate I was quoted. I compared costs with in-network providers and found a significant difference. Had I not followed up on my own and requested the estimate, I could have unknowingly paid a large out-of-network cost. I called back to confirm and was extremely disappointed in the woman's response and tone. While I continue to have the utmost respect for Dr. Ocampo, the lack of communication and follow-through regarding billing and insurance information is concerning. I rely on transparency and this completely fell short of my experience.

    Photos
    Forever Smile Dental - Consultation room

    Consultation room

    Forever Smile Dental
    Forever Smile Dental

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    Cheng Zhu, DMD - Freedom Dental

    Cheng Zhu, DMD - Freedom Dental

    4.2(132 reviews)
    0.2 mi

    Dr. Keyashian, Jackie, Sam & Jocelyn and the hygienist were very helpful and kind. They explained…read moreeverything to me and took care of us right away. Definitely recommend!! 5 Stars!

    I've had several great experiences with the staff and doctors at this dentist office in the past,…read morebut my recent visit was frustrating. I was quoted $800 for a root canal by Heather in the front office. The next week after the procedure I was told suddenly the price had changed to $1,088. This left me confused and frustrated, as I had agreed to the original price. When I tried to address the issue with Heather over the phone, she was incredibly rude and dismissive. She interrupted me repeatedly and wouldn't let me explain my situation. Ultimately, she hung up on me, which was very unprofessional and added to my stress. Now, I'm still in pain and unsure if the root canal was performed properly. I no longer feel comfortable returning to this office, so I'm seeking treatment elsewhere. It's disheartening that a previously positive experience turned into such a negative one due to poor communication and customer service. My husband tried to address this with both dentists as well and they weren't interested. It's a shame they are losing myself and my husband and our 3 children as customers over this one experience.

    Photos
    Cheng Zhu, DMD - Freedom Dental - Dr. Freeman and Associates, Dr. Jade Lyles and Dr. Cheng Zhu

    Dr. Freeman and Associates, Dr. Jade Lyles and Dr. Cheng Zhu

    Cheng Zhu, DMD - Freedom Dental - You can expect to be greeted at every visit with a smile

    You can expect to be greeted at every visit with a smile

    Cheng Zhu, DMD - Freedom Dental

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    Smile Time Dental - Fairfield - generaldentistry - Updated June 2026

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