Tom and his crew are down to earth and do high quality work at a reasonable price. We needed new…read morecircuits, outlets, and lighting in our attic. We showed him our ideas and he helped us design and lay it out before doing the work. ​Very grateful that we found them.

At least 4 local electrical contractors never returned my call or email inquiring about a quote to…read moreinstall a ceiling fan in our living room where there was currently no electrical box. The one that did show up gave me a quote that was almost $1500 without any dry wall patching. I knew that was an outrageous price. Tom Zobel returned my voicemail in about 1 hour and was at my house 2 hours later to take a look. After looking at the light switch where I wanted to add the fan control and giving me various ideas/options. He even took the time to look at photos I had taken when the house was built. 3 hours later, our fan was installed and at a very reasonable price. I will use Zobel for any of my future electrical needs.

We had a list of items that we needed help with from repairing some chair railing spindles to…read morehanging pictures. Justin from BRH did a great job. We will use again.

This outfit is despicable, deplorable & abusive beyond description. After asking them to write an…read moreestimate to do a simple gutter diversion job at arm's length, & telling them for the city to reimburse, they have to provide an Estimate with a total for labor & parts. Instead, they can't bother to figure out what 2 simple gutter pieces cost, & wanting to fill the holes w/hydraulic cement (insane), they just list a labor charge, & ask for 10% down, labor & material billed daily, & a credit card on file, I called them to speak to a total incompetent who then hands it over to Dick Hoerr, who called me a "social idiot", and a "moron", & that he'd never do a job for me. As if I would EVER consider a contractor who would call me filthy names & doesn't even know how to do the job. You don't pour 20-30 ft. of hydraulic cement in the holes - you cover the holes with rubber or aluminum & then coat that w/a small amount of hydraulic cement. Then, in his answer to one of the numerous negative reviews, he writes: "We are the highest rated handyman company on Angie's in the United States and we are located here in Chicago. I personally live in the Chicagoland Area. Simply put this is one of those landlords that attempts to beat down labor after they work on his home in an effort to maximize his profit. He says one thing in a review and then did the exact opposite." BEWARE and DON'T USE THEM!

I scheduled a visit from this company to get a quote for generator installation to replace an old…read moregenerator. After waiting for 3 hours for the tech to arrive I got a message saying that he would be late (at least another hour). I had to run some errands, so I explained where the existing generator was to the office contact and told her that there was no need for the tech to talk to us because none of the work required inside access. The tech came when we were out (I caught him on our surveillance cameras) and inspected the location of the old generator, then left. Two days went by and there was no follow up (no contact at all) from the office about my quote. Over the next week I asked three more times and got no response. The word "Fail" in their name is appropriate - THEY FAIL TO MEET EVEN MINIMAL STANDARDS FOR RESPONSIVENESS.

I had the best experience with Fail Safe Electric in Naperville. I just bought a Tesla and needed…read moreto have my wall connector installed. I had a few companies come out to quote my set up. Out of the 3, I chose Fail Safe Electric. They were the most knowledgeable. They were able to start right away and came on time. The electrician that installed the Tesla charger was super helpful. We chatted about placement and what was best for my garage and car placement. I had a situation where the easiest installation for the electrical contractor would have been a pain for me to charge each night. I would have needed to back my car in. So, the electrician went above and beyond and spent extra time and resources on project to accommodate me. He said and I quote, "I just really want you to be happy with your setup, that's the most important thing" I really impressed with Lou and Pete. I will call them for any electrical needs in the future. If you need a Tesla charger for your new car, call them!

I had a contract on my home and the inspection noted an issue with the solar panel wiring where the…read morephysical connection wasn't done right. North Factor was responsive and on-site the next day and promptly resolved the issue at a reasonable cost.

Mr.Jacobs a true tradesman, have had him work on 2 projects at my home. He was very punctual walked…read moreme through and explained any questions I had. He's definitely my go to guy. I'd recommend him to everyone!

Jaime is the best! Extremely knowledgeable, thoughtful, responsible and outstanding work!…read more I've had him and the team come tackle some very challenging jobs and could not be happier with the outcomes. Very highly recommend their services!

Jamie and his team were very responsible and got the job done effectively without any issues. They…read morewere responsive and took into consideration our opinions and requests. We highly recommended their services!

I'm truly pleased with the service that I received from AJ K. electrical. The services I needed…read moredone for the replacement of two closet, light fixtures, and the installation of a brand new bath fixture. The bathroom fixture was a quick and easy install at a reasonable price. However, the two closet lights due to all wiring or a little bit trickier and required a second day visit. Juan showed up on time both days and by the end of the second day all of my request and issues were fixed. I plan to utilize them to replace multiple electric fixtures and wires in my house. They were also very reasonable with their price.

Highly recommended…read more Juan was quick to respond with a quote and came out the next day to complete the work. (worked with my schedule on timing) Very personal and professional. I would definitely call Juan for my next electrical project.

Utterly disappointing and maddening…read more Utilizing the free estimate I called these guys first. It is not really free as it is just added into the cost if they fix something for you. What initially was a small job costing me $300 (overcharged on this too) for less than an hour and maybe $15 in supplies ballooned into a $13000 job. Fixed a very minor problem that had I known what it was I could have done myself. Brandon either lacks experience, lacks knowledge or just does not care and I am not sure which of these is worst. They claimed they ran a camera into my sewer line and there was a collapse along the west edge of my home. I said please check the south edge too as that was where water was coming back into my pit. Brandon said it was probably nothing on the south edge that needed repair. Initial verbal estimate for west edge repair was $4500. Unable to secure another estimate in a timely fashion as we were going out of town in 24 hours and more water kept leaking in after dishes, flushing toilets, laundry or showers. We were kind of desperate. I found out I had a rider in my insurance that would cover up to 10K in sewer line repair. Brandon suggested he could write the estimate high and "we both could make some money". At that point I should have never dealt with them but like I just stated we were in a tight spot. SO he proceeds to write a an estimate of $10, 650 for an 80 square foot repair area on the west edge of the house with a clean out that also included the south edge if it needed it. I said I wanted the clean out on the south edge of the house where it would be more hidden and not underneath my entry door. He acknowledged that and said okay. That was a lie. They only fixed a 6 square foot area on the south edge of my home and did not put the clean out there as instructed. What happened to the west edge??? No idea as he never communicated why it was not fixed. Magically while we were away his crew "discovered" that a main line and gutter line were collapsed in my front yard. There was no camera showing the collapses because he couldn't get the camera far enough in because of the repair needed on the west edge. Of course they could pull out root balls and sludge and make it appear like there was some major issue. The price ballooned to $13000...I found out via text message on Yelp while on vacation. And guess where he puts the clean out??? In the front yard which is the worst possible place for our liking. I hate it there. And to top it off they don't clean up the massive dirt pile. He never communicated that the dirt needs to sit. I said I did not want it and would add dirt as needed. I never would have agreed to leave my yard like that and neither should you. He said he would take care of it and another thing I negotiated with him. Brandon never showed and never responded to any communication attempt. Additionally I told him I needed an updated bill of sale stating the work he had completed and how he arrived at the price he did. He was told upwards of 4 times. I need this to file a supplemental claim as my insurance only covered $7600 worth of the job (they said he excessively charged us for what the work that was shown based on what he had written. Essentially they were like he did not do the job as written. He never sent it and again never responded. All I have is a bogus estimate for work he never did and a literal bill of sale just stating $13K owed. I know he did not pull a permit and it was not inspected by City of Chicago. I verified with my alderman's office no permit was issued. Brandon said he would take care of it. He lied. Fun fact about Chicago. It is the only city in Illinois that PVC is not allowed in the ground for sewer lines. Either Brandon did not know or did not care about that and I again am unsure which is worse. The work they did is not up to code per City of Chicago. Without the updated bill of sale stating what was actually done I have no warranty for any work. I also have no ability to report what was done when I go to sell the home. I am unable to file a supplemental claim and try to recoup the excess costs. And I have a stupid looking clean out in my front yard. This entire process has caused me way too much anxiety. I have spent way too much time thinking about it and losing sleep. I have learned from this experience though. Get multiple estimates from different companies regardless of your situation. Get everything written down in a contract. They also charge 5% for credit card use which is a joke. But most importantly you just cannot trust Red Hot Drain. They lack common courtesy, respect for customers, have terrible communication skills and deserve to fail. Contacting Better Business Bureau next and then the state Plumbing Commission.

Came in February 2025 for a pipe leaking from the shower above me . Charged me $750. The shower…read moreis still leaking. This is a picture of my open ceiling. My tenants still can't shower up there. I'm a senior citizen. So I don't have that kind of money to throw away

Trey stood up my tenant on two different occasions after telling her he'd come to fix her furnace…read more Also the issue he said it was wasn't the issue at all, but he didn't take the time to properly diagnosis it in the first place. He's not reliable I'd look elsewhere.

Purchases an AC unit with instal 4 years ago. Every year something has broke on the unit. This last…read moretime, the service technician never showed up. I called and spoke to the dispatcher who told me I'd get a call back from the technician with an update and nothing. TERRIBLE service!