Great service and knowledgeable mechanics Brought my car in for emergency repair and they went…read moreabove and beyond to be sure it was fixed and safe to drive quickly.

Stay away from this place!! I went here to get an interlock device installed and when it was done…read morethere were wires falling everywhere. Then within 4 days the interlock completely turned off because it lost power from all the wires being disconnected. I was stuck in the middle of the road and had to pay to get my car towed back to the shop. The shop blamed it on the interlock company saying the devices are old but it's so obviously the way they installed it!! I'll insert a photo of the wires and how dirty they left my brand new car. They couldn't even place a paper mat to keep my mat clean while they installed it? The owner Mark will dodge you if you have any problems. When I went to get the wires fixed, he wouldn't come talk to me for 30 minutes. He gave me his personal cell, and still doesn't answer my questions.

Scheduled Appointment for a transmission flush. Did not honor appointment. Also, judging by the…read moremess in the waiting room, garage bays and yard, my transmission would have turned out for the worse.

Inconsistent service super friendly when you are paying them dodging your phone calls in times of…read moretrouble. They actively screen your phone calls. Not adverse to name calling or shaming you. Do yourself a favor and do business elsewhere. They do offer loaner cars freely and that was greatly appreciated even when one broke down it was replaced so credit where credit is due.

Larry's a great guy, looks to make the cost effective solution. I would recommend him.read more

This is a terrific auto repair place. Larry's has saved 1000$ + in the past year alone. I had taken…read moreone of our vehicles in for an oil change at the dealership. They offer free oil changes for purchasing the vehicle there. Every time we take it in they "discover" something wrong with it. This last time it was the breaks. I couldn't afford it at the time so I stopped driving the vehicle. When I was able to pay for the job, I took it to Larry's because it was only a few blocks away. Not only did I not need breaks, but they were in great condition. I will be taking it to him from now on.

I have been going to Superior Auto for my vehicle repairs for 20 years. I first went there because…read moreit was convenient, I could drop off the car and then walk to the bus to work. I would come back from my shift and it would be waiting for me. Now I no longer work in the area, but I continue to bring my cars there, even though I'm 45 minutes away. I don't trust anyone else with my cars. The total trust was built when I brought my truck in for corroded gas lines. The owner refused to fix it because the entire underneath was completely rotted out. He could have fixed it and made money off it, but refused because the vehicle wasn't safe. I ended up scrapping the vehicle. Another thing I love about them is if you need an oil change, you don't need an appointment, you can stop in and they will drop everything to take care of walk-ins. I HIGHLY recommend this family run business to everyone! Annette Gordon

Superior Auto went above and beyond my expectations! They were very knowledgeable in what needed to…read morebe fixed and what was acting up. The customer service was beyond phenomenal, and the superior auto staff made me feel like I was part of the family. I needed my wheel baron replaced and while fixing it they discovered my breaks and rotors were wore down to almost metal to metal giving me an update and option to replace while the car was still on the lift. Ofcourse I agreed to go ahead and change them. My car drove like new upon picking it up! All my services including an oil change was completed within 3 hours so the timing was impeccable as well!

These guys are amazing and so good to me and my car. I'm so grateful for everything they do for me…read moreand I'm proud to recommend them to anyone

Garage did an engine replacement charged over 16k for work. Received 30,000 mi warranty. 6,000…read moremiles later engine broke eternally. shop replaced the broken part didn't change oil and gave back to me. Engine ticks and adding 2 QTs of oil 3 days. Notified repair shop kept giving me the run around told me wasn't allowed on property and then had Norwich police reach out to me on a Sunday night @ 8pm to inform me to not contact the buisness or go on the property. Service manager Ron J. did not follow through with his warranty obligation. Truck ticks like a model A and is going through 2-3 QTs of oil every 3 days.. terrible shop terrible business practices. Basically Robbed by Rob rude disrespectful unprofessional. Had to have the Norwich PD contact me and tell me to not contact garage of go to property.. clearly they couldn't handle the job. And definitely not a one vehicle stop.. i would not recommend this garage to anyone crooks..

I cannot speak highly enough about TMR Automotive. If you want mechanics that care as much about…read morethe customer as they do the cars they repair these are the guys for you. The entire crew are good, honest, decent people. Mike has had years of experience in the trade and I have often seen him studying and learning about the latest motor vehicle technology to stay on top of the game. Mike oversees a team of professionals managed and directed by his brother Brian, Who is himself a master mechanic. If you want great professional car service at a reasonable price at a place that makes you feel like family TMR is the place to go.

Very friendly and informative, Brian kept me up to speed on the status of my repair. They fixed it…read moreas quickly as they could. They did an excellent job and my Chevy Trax runs so smoothly now. I'm very happy.

My boyfriend and I brought his car in yesterday as he had a dangerously low tire and we wanted to…read moremake sure there wasn't a leak and it was safe to drive as we're not from the area. Ryan got us in quickly and kept the car overnight to recheck in the morning (which was totally fine as we were staying a 5 minute walk away). He checked it over again this morning and said it was good and it's safe to drive but get I checked when we get home. He didn't even charge us! Can't thank him enough for the peace of mind this has given us to safely enjoy the rest of our trip!

Not the fanciest shop in town but I had a good experience. My rear brakes were grinding, they…read morelooked at all four the front ones were fine - no upsell. Had the rear rotors and pads done under an hour. they took my vehicle for a test drive.

I had my truck towed by them, and they damaged my truck and denied all fault, I would not recommend…read morethis company to anybody who cares about their belongings.

Jonathan has helped me on more than one occasion and its always been a fantastic experience. The…read morework is high quality and the pricing is fair, but the customer service really sets this shop apart from others. I appreciate his flexibility, expertise, and general helpfulness.