I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

Went for an oil change 9/28/25, got free ice cold waters as soon as we pulled up…read more Thoroughly explained everything, double checked each other and had excellent communication throughout the entire process. They show you and highlight the work they are doing from the comfort of your car, what more can you ask for? Didn't take long at all. 10/10 would recommend

Great customer service! Knowledgeable staff who knows their way around all kinda of cars! Good…read moreveterans discount! My new oil change place!

I ordered tires through a 3rd party but had firestone install them and the paperwork came through…read moremessed up, I had john help me out he had me out of there in about 20 Mississippi's, he was calm and professional but looks like a viking! W john

Firestone of New London is my go to mechanics for my Acura's maintenance and repair. Rich, John,…read moreHenry, Mark, Mike are honest, helpful and always ensure my car is safe to drive for me and my children. Fast service, quality and affordability is always guaranteed. From oil changes, brakes, electrical work, tires to suspension work.. Firestone always provides!!

Went to get oil change tires rotated these guys are AMAZING my brakes pad front and back I asked…read morehim about a cabin filter its supposed be changed every 10,000 my car has 68,000 never been changed my front two tires need to be replaced and they always check for noise in my car I'm deaf these guys go above and beyond to help there customer once again a big shout out to your staff I would totally recommend this place

We had four tires replaced at this garage. They severely damaged the rims on the car…read more I was told by the manager they would make it right. They took pictures and a month later I never heard from them. Be careful, not a place to rely on.

After "training" the staff to my repair requests they are getting it CORRECT!…read moreI understand why there were some low reviews, but this store has gotten MUCH much better. They even matched coupon deals that the dealerships put out. Have they tried to upsell a service not exactly they were "following" Manufacturing recommendations that were wrong. I do recommend this store .

Was very unimpressed with the work done! To start it off the employees do not seem happy to be…read morethere and it shows in the quality of work. They failed to do a thorough diagnostic by taking apart my suspension and left me walking out with a fat diagnostic fee and nothing to show for it. Sure enough it was something as simple as re adjusting my suspension and I was able to do it in a friend's garage for free...

Now closed due to the owners retirement…read more I'm back to doing my own work on my vehicles as there isn't anybody as good as JMS in the area anymore.

JMS has been great. I've brought my 2007 Honda Civic to them on a number of occasions and they have…read morebeen great to work with. In addition to providing quality work at a fair price, they are friendly and provide great customer service. I will continue to use them for my automotive needs.

Amazing team. Fast, professional, and reasonable. They won't try and rip you off. Will be coming…read moreback as needed.

I arrived exactly at 8 am which was opening time, they were open and ready to go very promptly. I…read morecouldn't be happier with the overall experience. all the mechanics seemed very well trained, not only in the mechanics aspect, but as sales people. Very knowledgeable in all aspects of the vehicle. Literally in and out with an oil change in less than half an hour. The price point is very average, and I even was able to find a Groupon, that got the end price better than taking to the Honda dealership. I am glad they've gotten less pushy about selling wipers, lights and filters or other treatments. Valvoline corporate must have realized this was not a very good tactic. Will continue to take vehicles here in the future and I highly recommend this location.

Great service and will always do their best to fit you in, no matter what you need. They do a…read moregreat job with repairs, and never overcharge. In fact, the work that I had done, I expected to cost me a significant amount (based upon what I perceived to be the problem). The actual repair was a lot less and I came out of their extremely satisfied!

I've been using City Tire for oil changes for years and always been taken care of, but when I have…read morea cabin air filter replaced that I didn't ask for, for an additional 40.00, the kind of crap Jiffy Lube tries to do, then it's time to look for a new place for an oil change.