This family owned business is amazing. I had an issue with a Ryobi battery that I purchased…read moreseveral months ago and they were extremely accommodating and helped me find a better battery. They have a great selection of tools for various manufacturers. Highly recommend this business and well worth the drive!

Great place to shop for power tools and landscaping equipment at a reasonable price with great…read morecustomer service. Will definitely be coming back.

The staff is so helpful, always happy to come here and avoid the lines and ppl at home depot…read more The owners are amazing , always improving the warehouse

Great old school hardware store at downtown with a friendly and helpful crew, they were very kind…read moreand very helpful with some plumbing inquiries I had, fully recommended.

Came here in a pinch and found exactly what I needed. They had a lockable doorknob for $8. Not the…read morebest quality, but worked perfectly. The owner was helpful and I was in and out in about 4 mins.

I got a used water heater for a $180 and delivery with installation for another $140. It comes with…read morewarranty. A plumber quoted me $1400 for a brand new. I am not rich person. I did not expect our heater to go out.

I am posting this review to promote consumer awareness and transparency…read more I called in advance to confirm the availability of an electronic drill driver. The first call was disconnected by the person who answered. A subsequent call was not answered, and I ultimately reached the store from another number and was told the item was in stock. When I arrived, a different employee assisted me and completed the sale. During checkout, the employee opened the product box without my request while responding to a product-related question. The question could have been answered without opening the packaging. The item was not needed and remained unused. When I attempted to return it, I was informed that the store does not accept returns under any circumstances. This policy was not disclosed at the time of purchase and is not stated on the receipt. Under California consumer expectations, material terms such as a no-return policy should be clearly disclosed prior to purchase so customers can make informed decisions...especially when packaging is opened by store staff. Posting this so other customers are aware of the store's policies before purchasing. Comparto esta reseña con el fin de promover transparencia y que otros consumidores puedan tomar decisiones informadas. Llamé con anticipación para confirmar la disponibilidad de un taladro eléctrico. La primera llamada fue cortada por la persona que respondió. Una segunda llamada no fue contestada, y finalmente logré comunicarme desde otro número, donde me confirmaron que el producto estaba disponible. Al llegar a la tienda, otro empleado me atendió y completó la venta. Durante el proceso de pago, el empleado abrió la caja del producto sin que yo lo solicitara, mientras respondía a una pregunta relacionada con el producto. Dicha pregunta pudo haberse respondido sin necesidad de abrir el empaque. El producto no fue utilizado. Al intentar devolverlo, se me informó que la tienda no acepta devoluciones bajo ninguna circunstancia. Esta política no fue informada al momento de la compra y no aparece indicada en el recibo. De acuerdo con las expectativas de protección al consumidor en California, las políticas materiales...como la política de no devoluciones....deben comunicarse claramente antes de completar una compra, especialmente cuando el empaque es abierto por el personal de la tienda. Comparto esta información para que otros clientes tengan en cuenta esta política antes de realizar una compra.

Didnt let me look around the store to find what i need. Was being pushy. Said "you're not allowed…read moreto look around. Idk what kind of store they're running. Bad customer service. Store is a mess anyways. They have there lunch on a table in the middle of the store.

This is the place to go to for just about any type of tools you need…read more I have the Makita 18 volt cordless tools and I wanted something special ordered so I came to this tool store and explain what I wanted and the owner ordered it for me, he did not even require me to pre pay for the item and he gave me a call when the tool arrived at his shop and I let him know I would be there on Saturday to pick it up and pay him for it. He has ordered several different tools for me. I am very happy with his service and the quality of care that I received from him. There is a parking lot in front and there is parking in the rear. This shop is located in the city of Burbank, CA.

They are expensive, but they are great store and they have great help and lots of product to pick…read morefrom much rather deal with them than somebody on the Internet or one of the big box stores

We have been in the roofing business in the South Bay for almost 30 years…read more We purchase and replace a variety of damaged wood on almost every job we are involved with. We were satisfied with this company even though their prices are higher than the other lumber yards like Crenshaw Lumber. We recently purchased some 2 x 10 Classic pre-primed fascia for a project. The product apparently was left out in the rain, because it showed quite a bit of mold or mildew on both sides. Our clients and myself are unhappy with the response from the manager and will now go back to purchasing our lumber from Crenshaw Lumber instead. It's a shame they didn't step up and offer anything to our clients for this $2,600. pile of junk. I will post photos of product as well.

From the photos i posted not only could you tell that CoVid protocols are enforced here at this…read morelocation but the survey the store through cameras. They do this for good reason, they are a well stocked location. They have everything you may need when it comes to buildings a house from door knobs to knee pads to get the job done. They are a complete hardware store. Now what they can improve on is greeting the customers as they walk in and if they see that the customer looks a bit lost, offer to assist them. My husband walked around and around looking for a certain product and no one offered to help. He had to go ask for help. Not a good sign of customer service in my opinion. I appreciated the fact that they had a staff member spraying areas that were often touch and even spraying some products that may have been touched and put back. Sanitizer was also provided at the checkout line which was awesome. Plenty of parking available and the prices are reasonable.

My husband and I have gone here many times in the last 28 yrs and today we were looking for a…read morecouple of thresholds. For starters they have their own parking lot, which is super helpful in this neighborhood. Three men met us at the entry, asked what we needed and had one of the employees take us to the correct area and answered our questions and gave us some options. This place is a gem!

They have a pretty good assortment of lumber, reasonably priced. The office guys were friendly…read moreenough. The only negative was the the yard guy had a bit of an attitude, maybe he was having a bad day?

If you need it, they either have it or will get it for you.. It is so easy to just call them, tell…read morethem what you need and they deliver to my building.. GREAT customer service

This place is awesome, it has everything you need. Even the things you think they wouldn't have…read morethey had that too. The customer service is very friendly and helpful, full of knowledge and friendly. Their prices are fair. I would recommend if you need something and are in the area, definitely check this place out.