I have been a patient of Dr. Etedali for a few years now. She was referred to me by a friend I…read moretrust and I couldn't be happier. She has helped me with so many issues regarding my health and overall well being. She is never quick to just prescribe meds and send me on my way... She takes the time to listen and talk through all the options. I have referred friends and colleagues to her and I don't refer on a whim... all of them will say the same about her. I had to see her husband once when she was out of town and I found him to be just as caring. I absolutely love that the office is a converted house. It feels so warm and welcoming. Going to the large medical groups feels so sterile and like I am just another patient they have to quickly diagnose and move on. Dr. Etedali is relaxed and easy to talk to even for the more delicate conversations. She is the first doctor I have had that I actually look forward to seeing. I will continue to keep her as my doctor as long as she is in practice.

I have found Drs. Etedali and Ajir to be attentive listeners and effective communicators. I trust…read moretheir specialist referrals, which resulted in diagnosis other specialists missed. Drs. Etedali and Ajir treat the whole person, not just the symptoms. I have been a patient of theirs for over ten years. NW

I have been with Dr. Tinio for 2+years. Every time I have to book a visit with him he always…read morehandles the issue with professionalism and kindness. His knowledge and insight is above par and he is an excellent listener. I would recommend him to anyone and have done so many times to my friends and family. I am a north County San Diego surfer, I have had injuries aches and pains from the sport along with just getting older Dr. Tinio is always there to resolve whatever issue arises. I know he is 100% supportive of a good diet and exercise. If you have the opportunity to get him as your primary Do It! His staff rocks too!

Not a great diagnostician. Med school in Manila. Not up to basic US standards. His chairside…read moremanner is mercurial.....

This practice has gone downhill tremendously within the last year. I was a patient of Dr. Hurd's…read morefor 8 years and occasionally would see Dr. Patel for things as well. A few months ago I went to urgent care for this chronic neck pain I was having. After doing some x-rays, the urgent care doctor said I need to go to physical therapy and have my PCP send in the referral. 4-5 days later, Dr. Hurd finally sent in my referral. After a month of physical therapy, my physical therapist requested additional visits since the insurance only gave me 7. The insurance approved more visits and just needed a signature from Dr. Hurd so I can continue with my physical therapy. It literally took her 5 days for just a signature. I also had to cancel my physical therapy appointment that week because we (me and the physical therapist) were all waiting on Dr. Hurd to take 5 seconds to sign a form. Last month I needed to pick up a lab order from Dr. Patel for not just annual bloodwork but also hormonal as well. I had already been communicating with Dr. Patel through the portal about it and she told me she would put the order though. I get to the office the day before my appointment to pick up the lab order and the front desk girls (who also rude and dismissive. The other girls who used to work there were so nice and friendly) tell me that Dr. Patel didn't send it. Just ONE lab, not the whole thing. I told them I can't reschedule my lab appointment because of it being hormonal bloodwork (and fasted too) and Dr. Patel said that it has to be done on a certain day of my cycle. And also, my naturopathic doctor (who Dr. Patel knew I saw for my condition too) was going to be reviewing the results with me in a few weeks and she has no openings for 3 months! Dr. Patel wasn't in the office that day but Dr. Hurd was. I asked the girls at the front desk if she could write up my labs and I can pick them up before the end of the day before they close. They just gave me attitude and told me to go write Dr. Hurd on the portal and there's no guarantee that she would get to my message today. Seeing how it already took 5 days for Dr. Patel to just sign a form, I knew I wasn't going to get anywhere with her or her unhelpful staff. I went to Scripps urgent care just as a last resort to see if maybe they could somehow do my bloodwork and they said they don't do that kind of bloodwork there but they told me that my doctor is negligent and I should fire her. Well, I did exactly that. I went on my insurance's website and decided to join the Scripps network and found a new PCP and was able to get in the very next morning with her NP and I was able to get the bloodwork I needed (which was super convenient because the lab was just one floor up from the PCP's office. No more dealing with LabCorp and their long wait times). A month later Dr. Hurd's office calls me about collecting money for their medical records release fee. I told them that they never told me there was a fee and that also Scripps requested the records a month ago! This office as a whole just doesn't give two $#!+ about their job or the patients and it really shows. Run, don't walk away from this practice! I got treated so much better by EVERYONE over at Scripps.

I really love Dr. Melissa and her team. She spends time with you and makes you feel like you're…read morepart of her family. She's very caring and kind. She always pays attention, even when something small hurts. Thanks you for taking good care of us . We appreciate you and your team .

I have been coming to this office for many many years.Front desk representatives are rude and lack…read moreempathy and are often on their cell phones. Hello office manager! When I call to make an appointment I sometimes can't get through, recently it took me almost 3 hours. Then I just drive down and amazingly was able to make an appointment. Surprisingly I must say. When I arrived the tv was so loud I forgot I was in a doctors office. Anyway I had my yearly physical recently with Dr. Wong. His compassion has also diminished. My physical exams seem to be less and less through as the years go by, Not sure if he has his hands tied since Optum took over but the quality of his care has been going down year after year. I go to a doctor for care while not often but depend on my annual physicals. On a positive note Lourdes is very compassionate and caring. She always seems to make me feel special when I visit.

Since my last review, Optum has taken over this office. The admins are all new and kind…read more Dr. Wong though I've unfortunately discovered through my visits only prescribes prescription meds with no reference to any natural remedies to supplement. I have hypertension. He never recommended me to a nutritionist either to assist me in losing weight. His best advice was for me to eat healthy and excercise more; stuff I should already know he says. All this doctor does is prescribe medication after medication. I've also taken blood work as to their recommendation and I never hear back from them nor are the results discussed with me by Dr.Wong when I go into my next visit. His nurse, Lourdes, wasnt pleasant for me to deal with as she always had something snarky to say right before measuring my bp. My results of course would be high but that's the number used for Dr. Wong to increase my dose or recommend another medication added on to what I was already taking My overall experience with Dr. Wong has been an overall disappointment. If medications don't work, he's got nothing else to give. There could have been more and better attention given to my visits and blood work results but there wasn't. I'm only relieved to part ways

I just love Scripps Med Center!! Irma was incredible! She took vitals and information before Dr…read moreRaya comes in. I never laughed as much as when I was with Irma. She's awesome. And when Dr Raya came in, she took the time to talk to me. Since this is my first visit with her. She explained every step what is she about to do. I haven't had any one do that in such a long time! The quality care is beyond excellent on what I usually get. It's amazing how I was treated before and how I'm being treated now. Even the front office ladies are alert and ready and with a welcoming smile. I'm so happy we switched to Scripps Medical Center!! They actually care about you!!

I've only been here once so far and they were pretty prompt and didn't leave me in a room for too…read morelong before being seen. The Dr. had a decent bedside manner and the desk was very helpful. Easy parking.

I've only been seeing Dr. John Clancy for about 3 months now, but the office is run quite…read moreefficiently and the wait to see the doctor is never very long. So I get in and out quickly but I don't feel rushed. The doctor is also efficient, but I get to share my issues and get out pretty quickly but without feeling rushed. Overall a good experience.

Poor Customer Service all the time and Dr. Clancy is not a nice doctor full of attitude. I don't…read morereally recommend this clinic to anyone. You're not welcome at all.

Gary Korff A doctor who knows his patient has a root cause disease and orders everything but what…read moreis ailing the patient... Shameful n I trusted you and you broke your word as a man and bowed to your masters... Cancelled....Note recommended no treatment for liver virus while cirrhosis developed he told me don't worry you'll die like everyone else,hcv virus is nothing...Put me on Wellbutrin then when I lost weight he sent to a physc...We know what your doing and you must make amends for your subpar care...Cancelled

I will start out by saying that I really like this doctor. However, the policies at Optum are…read moreridiculous. They say they do telemedicine but they don't - unless they think you might give them covid. It's a shame. I've been a patient here for almost 15 years. Sad that they can't get their act together enough to keep patients.

My wonderful family MD Dr Michael Stuparich retired before covid. I tried 2 other Kaiser MDs and…read morehad a bad experience with both of them. I went to Dr. Cheng Lin Lee next and am very happy that I did. He Listens, he is Kind, he has effective communication in explaining things, he shows interest in what I have to say, he is respectful of my time and knowledgeable about my health concern issues. I am happy that he is my new family MD and would recommend him highly.

Called for an Urgent Care appt and lucky for me Dr. Cheng Lin Lee was available. He saw me quickly…read moreand very gently examined an extremely hot infected bee sting that showed clear signs of cellulitis. Being assured the stinger was out he listened carefully to past history of idiopathic infection and ordered the proper antibiotic and tetnus shot. I was touched by his kindness and thorough care and ability to ease anxiety. Would love to have Dr. Lee as my permanent Family Doctor.