They appear like nice people. I had 2 simple problems. They charged for a hour labor to fix-…read moreincredible and dishonest. Time to look for another mechanic.

this place is amazing everyone and there mother should go here I love there customer service is…read moreamazing labor rates are low and everyone was happy and ready to help.

For about three months we've had to go back to L&M because they kept screwing my 80 year old…read moregrandfather over. First Jim and Dave gave him a Kia Sinada, not even a week of driving the car completely broke. I was driving my grandfather home, and all of a sudden the gas pedal did not work. In that moment the fuckin breaks wouldn't work, it completely died on us. The second car they gave us is working alright at the moment. My grandfather on August 3rd of this month, my grandfather went in because WE HAD AN APPOINTMENT AT 12:00 SCEDUALDED. I didn't end up going because I wasn't feeling well. They've lied to my grandfather's face about they appointment because I wasn't there. THEY HARRASSED HIM BECAUSE I WASN'T THERE TO STOP THEM!!!They were supposed to put 3 tires on my grandfather's car and an oil sensor. If they didn't lie about that part, but they did end up putting the tires on but totally fucked him over on the sensor. They have poor communication issues, and very untrustworthy, they genuinely lie about their cars and services. I've had nothing but sexual harassment from them.... INFRONT OF MY GRANDFATHER!!!! DAVE- "Sit on Jim's lap" genuinely do not go here FOR ANYTHING!!! They will lie about car problems, money, time. Dave my grandmother used to do YOUR MOTHER'S Hair in the home, she's very disappointed in you. Your mother would be rolling in her grave, I know damn well she did not deserve to give birth to such a useless waste of space, air, time. I'll never be able to get those hours back for all the time you wasted instead of getting your fat ass up and telling the honest truth lol.

Great deal on a truck I thought. Then realized the frame was cracked, painted over. I wanted to…read morehelp out a local small business but wouldn't trust them if this is stuff going on.

They did numerous parts of my Mustang and it looks amazing and perfect…read more It's a 2012, and I was really concerned about them having so many things to repair and about the paint matching. Everything looks perfect. The paint matches perfectly. I took it to an informal car show last night to show it off. I added photos, but the color looks different. It's actually a perfect match, which is an impossible feat.

Great work, great people, quick and top notch repairs! I highly recommend Hart's. And Enterprise…read moreRental is right down the street to get you a rental car so it's convenient..

BEST GARAGE EVER !!! Me and my best friend were driving…read morefrom Montreal to New York, around 4 am we caught a flat in the middle of the Adirondack mountains. We caught a wood log and it destroyed our car. We thought everything was over. We drove to the garage that was 7 minutes away at 5:30 am. They were closed but they let us in with open arms. Replaced 4 of our tires, fed us coffee and cake and gave us a little lucky charm to hang in our car to make it to New York City. The service was impeccable. They were so quick and efficient and on top of it they were some of the sweetest people we've ever met. 100% recommended this garage!

Took my car into get new tires, associates were very knowledgeable and friendly. It took 30 minutes…read morefor all tires to be put on!! This is the only place I take my car for all services needed and they are wonderful and I find their pricing to be very reasonable.

I stopped in to set up an appointment for a Nys inspection…read more Easy enough and was able to get me a time that worked for me. Remember IN PERSON. I won't comment on computer systems. Now this is the second location that tried to scam me out of an air filter replacement. My Toyota came with a Washable filter as an option. Think k&n but official Toyota. There is a LARGE WHITE STICKER ON THE BLACK air filter box saying this. How Many times has this been done to someone who didn't know? The colonie central ave store tried the scam thing. Be respectful and honest. Scams like this have a tendency to drive away repeat business. However a positive aspect of the trip.... Got me in on time and out within 40 minutes for an inspection. So that's not too bad

Brought my Honda CRV in for a NYS inspection. I have a normal mechanic that handles all my…read moremechanical needs for my car, however I missed the fact that my inspection expired and had the afternoon off, thought I could get it done at Midas as they had appointments open. Within an hour of dropping my car off Dave called and asked if I have seen all the pretty lights on my dashboard. Driving the car for 4 years, of course I have seen the battery light on. (I have had it to a Honda Dealership, and was told that the car is fine to drive. It will most likely always be on as it is an older car.) Dave said that the car needs and alternator for $648 and a new battery for $269. Dave told me that they can not even inspect the car because it won't stay running long enough. At which time I told him I would just come pick up the car and to do nothing further. He stated "the car is going to die on you and will leave you stranded. A tow bill will be a lot more than the price I gave you to fix it." Absolutely disgusting that this gentleman uses scare tactics to earn his commission or get business in the shop. If I could give this shop a negative score I would. Go anywhere but here!!!!!!!!! The light has been on and the car has started just fine for years.

‼ THIS HAS NOT BEEN SETTLED WITH THE BBB OR THE BUSINESS. ‼…read more The East Greenbush NY location replaced my front drivers side axle for just under $1200 on my Mercedes back in November. There is a 12 month, 12k warranty per their website. The manager in the store, John, was made aware on 3/3/26 (under 5 months later) of the warranty issue when my vehicle was disabled while my kids were in it due to the AXLE BREAKING. He at that time said that it would be warrantied and I had to send him a copy of the receipt. I did on 3/5/26. It was read however I have yet to receive a response. I have called multiple times and have been told he's not available or he'll call back. He never does. I have sent multiple emails. He doesn't respond. I am seeking a refund of my $1200 job that John said he would have handled. Is John at Monro in East Greenbush a man of his word? It seems not.

Came in because my tire was leaking. This was on a day…read morebefore a snow storm so every car shop was busy. I came in and spoke with John. He got my car on a lift in very little time. He addressed my tire issue with professionalism and politeness. He was very patient with me and worked with me to get to a solution. Im usually uncomfortable going to any car shop to get work done but he gave me confidence to be able to come back. He juggled multiple customers and phone calls all the while he gave me a solution to my problem and did a great job. Im grateful for the help.