I brought my 2012 Honda Civic HF to Rensselaer Honda cold. That is, the car had been lovingly…read moreserviced at Friendly Honda of Poughkeepsie since it was purchased, but since I moved to the capital district in 2017, that dealership was no longer convenient. It was time for a NYS inspection and an oil change, so despite the fact that Keeler Honda was closer, I opted to take the car to Rensselaer Honda. On the phone, they were very pleasant and welcoming, giving me a choice of appt times despite the end-of-year rush that hits service departments. They texted me twice on different days to make sure I was still planning on making the appt. It was simple to confirm both times. Arriving there, we drove right into the service garage and dropped off the car and keys. Jeanette was friendly and efficient, listing the oil change and NYS inspection as the items to be done. I signed off and my husband and I went to the waiting area, from where we could clearly see the garage area. There was a nice child area room, a separate quiet room and a coffee machine that provided quite a selection of beverages. Bottled water and snacks were also available. We sat in the open area near the large screen TV and simulated fireplaceA little over an hour later, the car was done for a total of $70.08. They did not try to price gouge me or search for "something" they could make money off of. Nice job, pleasant and quiet waiting area where you aren't in the middle of the showroom floor ( like Keeler Honda), and they will certainly get my return business. Update - 11/12/2019 The battery to my husband's 2016 Accord died suddenly this afternoon, so I tried to book an appt early tomorrow morning to get the battery replaced. No dice. In fact no early morning appts all week. No attempt to squeeze us in, which I find very disappointing. As a result, we had to go to Keeler Honda, because they made room for us Sorry, Rensselaer Honda, but if you want the business of any Albany driver, you need to make the room in your schedule for times when emergencies pop up.

On June 20th, my husband, myself and our 10 month old baby stepped into Rennselear Honda making the…read moreworst decision we could've made and gave them a shot. We test drove a 2108 Honda Pilot, after discussion with the sales rep we decided to move forward. After signing paperwork and leaving a deposit, he told us they did not the title for the vehicle due to an improper signature and that it should be there Monday, possibly Wednesday the latest. Needless to say the title never came. After two and a half weeks of waiting a less money in our pockets, we asked the dealership to provide us with some kind of compensation to keep us a float. Balancing a family on one car, with the expectation and verbal reassurance that this car would be in our driveway any day now- they agreed to give us a rental as we await the title. A week went by, more dates were promised, a tracking number was provided and the title never came. After a month waiting and a week with the rental the sales manager insisted we bring the rental back- because at this point we were an inconvenience and an expense. I would never recommend doing business with these people. They held onto us long enough to try and make a sale- and when they realized this title was not coming anytime soon after a month without a vehicle they decided to push us out. They lied to us over and over about the titles tracking and whereabouts, the previous owners involvement and the prior interested buyer who we later found out also pulled out after over a month waiting. Mike Smith is the biggest con artist out there and I wouldn't give him one penny off the ground if I found it :-) I would never recommend this dealership, and I suggest you stay clear of the headache. Invest your money literally anywhere else.

Quality service. Great value! Never have had a problem,…read morealways helpful, Thank you Scott!

Excellent service; positive experience. Got in quickly as serious safety issue with brakes not…read moreworking. Further explored and got at root of problem from codes stating faulty vacuum pump and determined blown brake line. Fixed / replaced within a few hours and saved $ from having to purchase new vacuum pump if not investigated. Have taken past cars to them and have always appeared reputable and honest, not trying to add on or take you financially. Speak with you decently.

The best! Ray is an awesome mechanic and honest with reasonable prices! Highly recommend!!!read more

Always treated well. Ray is a very fair and nice man. Good mechanics. Glad I found this garageread more

I HIGHLY recommend this dealership!! Today I purchased a new Subaru from their dealership and the…read moreexperience was made so smooth and stress-free by a team that went above and beyond. Let's back up... The week before my purchase, I was involved in a horrific car accident (not my fault) that totaled my previous Crosstrek. The entire situation has been overwhelming, and the thought of going through the process of a new car purchase was not my idea of a good time. Who really wants to go through this when you weren't planning on it. Ya know? However, from the moment I walked into Goldstein Subaru, the team's patience and professionalism made such a difference. After 3 test drives and a trillion questions I purchased a 2025 Subaru Crosstrek sport. My new Subaru, Oscar, is now a fresh start and a new chapter and I have this team at Goldstein Subaru to thank for it. I will continue to be a loyal Subaru customer, and I will recommend Goldstein Subaru to everyone I know. Thank you for EVERYTHING!!

Main issue was with service. Schedules a 1pm appt for a simple oil change. Walked out the door at…read more3:30pm. Was told it would be faster if I used the "no appointment" option and just showed up. This makes absolutely no sense at all. The only reason for the 2 star is because they compensated me for the wait. They need to resolve this issue. Someone with a scheduled time appt for an oil change should take 2 1/2 hours

As a woman going in to a dealership by myself, I was a bit nervous. Chuck was a great, no pressure…read moresalesman and knew the car. Jamil, who helped me with the finance portion, was amazing and saved me a lot. This is my first time at the new building on upper Central. It's beautiful!

Scheduling service is a nightmare from this place I always want you to leave the car half the time…read moreit's usually more than a day services. The work is done well, but I shouldn't have to leave a car for an oil change that's been scheduled weeks in advance...

They appear like nice people. I had 2 simple problems. They charged for a hour labor to fix-…read moreincredible and dishonest. Time to look for another mechanic.

this place is amazing everyone and there mother should go here I love there customer service is…read moreamazing labor rates are low and everyone was happy and ready to help.

I had full synthetic oil change done here for less than $100. They were quick, professional, and i…read morewill definitely be going back

Don't Buy a Car here!! The only mechanic here I can speak on is Mike Johnson. He is very good and…read moreI've worked with him for years. However, they sold me an absolute lemon. I wish id just bought a new car instead. I paid $4000 for a 2002 VW Jetta. They told me it was in great shape and everything had been replaced, fixed etc... Maybe, but I've had it less than a year and its had multiple transmission leaks, windshield wiper motor blew and needed to be replaced, starter needed to be replaced, lower control rods need to be replaced, the turn signal electronics needed to be replaced. I cant help but think Tim and Co. took us for a ride here. I've had to put over 2000$ of work into the car in less than a year and now it needs 1300$ worth of more work done. I'm going to drive it into the ground and scrap it. Mike Johnson has always done very solid work for me BUT be very wary buying a vehicle here. Heed this warning, they will sell you a lemon and act like they're doing you a favor. 1 Star.

Great service and communication…read more Helped with insurance and transport. Had a hard to find item in stock. Very personable to deal with. Give them your business!

I went to see Charlie to check out a great deal on a Yamaha Grizzly atv. The machine was is great…read moreshape and the price was more than fair. I must admit I was a tough customer asking for installs on accessories and hoping they go do everything relatively quickly, and he did. Charlie was very friendly and the whole experience was great. You should go pop over there and get yourself something cool. You deserve it! I recommend.