Smithfield's was very busy when we arrived, and since we had ten people in our party, we were a little concerned that we wouldn't find a place to sit. However despite the crowd, the dining room had been kept very clean and the food was very fast. Our food was hot and just as we ordered it, but our favorite part of our time there was Marcus. He checked on us multiple times and had a personality that lit up the room. He laughed and joked with the kids, refilled our drinks, and even took our trash. Everyone at our table commented on how friendly he was! Thanks to Marcus for making our lunch fun! read more

Delicious food, welcomed and clean establishment, very well trained and mannered employees, excelent custumer services... I don't usually grade 5 stars any place, but honestly every single time I've been at this establishment has exceeded my expectations, today in particular I was greeded and served by cashier Danielle and lobby attendant Diane, they are outstanding performing their job Thank you so much lovely ladies for your customer service attention I'll definitely come back more often read more

I was driving to the store on a Sunday afternoon. It was bright out and I had a hankering for a nice cold sweet tea. Ultimately Smithfield's has the best. I was greeted by a kind Danielle. She was very accommodating and treated me with care. As I pulled up to the window I decided I wanted to add some hushpuppies to go with my order, and she was more than happy to add them to my order! Overall, my experience was excellent! Thanks to the kind workers and great tea. read more

We eat here every time we come home to Dunn from Tennessee and it's always great. Today was better than usual because of our server Monique. She has apparently only been there a few days, but she was extremely pleasant , hard working, and seemed genuinely happy to be there. I made a mistake with my order and she made it right ASAP without a question and helped me get it right. I hope she stays on as she is a tremendous asset to the restaurant. read more

This was my first visit to Smithfield's. I know this is hard to believe :) So when I ordered, I was confused about the deals and menus. Valerie was at the window; she was THE SWEETEST, MOST PATIENT SOUL that I have ever dealt with in customer service. She helped me work it out, which meant re-doing the whole order, in order to give me the best deal for my money. I hope Smithfields knows what an Angel they have working for them! read more

Best chicken and bbq you'll find. Always clean and friendly. We eat here almost weekly and also for picking up for family gatherings, delivering to others, etc.(and always with complete confidence.) We have had the pleasure of being served by the always smiling face of "Ms. Pat" and her staff for many years. It's always like coming to see family. You can' say that about too many places these days! Blessed to have them! The Basses read more

We love to visit this Smithfield's location for many reasons, but most importantly the always delicious food and friendly, smiling staff. I really appreciated the treatment we were given by Ms. Danielle, she made sure we had everything we needed up to and including our dessert and to go plates; our cups of sweet tea always stayed full. Thank you for the experience Danielle and staff, we will definitely be back to see you soon. read more

I have never been to this location before and I was really in the mood for some good country bbq. Wasn't sure about what kind of service I would get but I went for it. I will say I was not disappointed and the young lady Danielle Loxton, I think she is a manger was amazing. I would suggest that the next time you are in Dunn, NC stop by for some amazing customer service. read more

I had the best dinning experience here. All the servers were smiling and laughing with the customers. And especially Marcus the manger was awesome he was smiling came around and talk with customers. He had everyone smiling and engaging with him. This is so rare these days to see servers and mangers smiling. If your feeling down I recommend this place to feel welcome. read more

Food was good and staff was friendly, especially Marcus. He brought balloons out for the kids with a smile. After our friends' order was lost, he was back with extra food to make sure we all had a positive experience. He went above and beyond to brighten our day with his smile and positive attitude. read more

Hey My name is Kci I came inside Smithfield chicken in Erwin i had my shrimp and fries as my meal LiSA on the the workers was very friendly and polite to me I got my hood in a fast manner and with ease I really appreciate her assistance at the store she made my experience wonderful read more

I came in today after church and both of the service people on the floor were absolutely amazing! There names are Sabrina and Marcus and they 100% deserve a raise! They really light up the restaurant and we're extremely friendly and I hope they both are here when I return! read more

Management always determines how well an establishment operates. Pat, the manager at this location is wonderful! She always has a smile on her face and very friendly to all the customers. Her employees respect her and the customers they provide services to. read more

I came the Smithfields this afternoon for just a med sweet tea... To see this sweet young woman named Jessica running drive thru by herself... Even under all that stress she maintained an amazing attitude. I was very pleased. Definitely coming back. read more

I enjoyed lunch there with co-workers today and received great service from Ms. Diane. she really exceeded my expectations with the service she provide. she was so cheerful and made sure we had everything we needed to enjoy our lunch. read more

Marcus and Mrs. Pat always greets everyone and are so kind! They make sure everyone has what they need. They are very attentive. They enjoy their job and are so welcoming. The restaurant is very clean and we always enjoy our visits. read more

I ate supper at Smithfield barbecue in Dunn North Carolina tonight. We were served by an employee named Chaska. The food was delicious and Chaska was at her best. Congratulations Smithfield for hiring such valuable employees. read more

Always a jamb up experience coming here. There is one employee named Marcus that is always very attentive, and enthusiastic about his job. Good work, good ethics, good man. Go check him and the restaurant out. read more

Always enjoyed their food! Even when I can see they are clearly short staffed at times, they stay friendly and helpful. Especially Ms.Jacobs who was running drive thru. She is always a ray of light! read more