Finding a trusted, family-owned shop that specializes in Japanese vehicles is rare. I have brought…read moremy 2015 Prius to your establishment for service over the past ten years, beginning immediately after my dealership service plan expired. I highly recommend your shop to anyone seeking reliable automotive care. Thank you to the entire family and crew for your continued hard work and excellent service!!!

I've been a customer of Rick for nearly 10 years and never had issues in the past. Unfortunately,…read moremy recent experiences have been very disappointing. I brought three of my vehicles to his shop, and in two cases I spent a significant amount of money without getting proper results. On my Honda Pilot, the engine mounts were replaced, about a year later I was told it was the same issue again and that there was no warranty. I don't drive the vehicle excessively, so this raised a serious concern for me. The bigger issue was with my Ford Transit. I took it in three separate times for the same problems, a coolant leak, AC not working, and noticeable vibrations. Across those visits, I paid over $3,000, yet none of the issues were resolved. In the end, I had to take it to the dealership, where they properly diagnosed the problem, costing me an additional $2,500. It's disappointing to lose trust in a service I relied on for so many years. I hope they improve their quality and accountability moving forward.

I recently took my car in to get serviced as well as get a smog certification (which always makes…read moreme hold my breath given the age of the car). If you're looking for an honest, highly skilled mechanic, S & M Automotive is outstanding and checks so many boxes! I come down from Ventura to see "Shady", and his name couldn't be more ironic, because there's nothing shady about him or his work. He's been maintaining my 2005 Lexus SC430 and has saved me a boatload of money on repairs and maintenance over the years. He's respectful, friendly, and clearly takes pride in getting things right. My most recent service made the car run like it did when it was new. The engine is humming smoothly again, something I've honestly NEVER experienced after a repair or routine maintenance anywhere else and I've owned this car since 2007. And while the name S & M Automotive might make some people do a double take (hahaha), the only thing painful here is realizing how unnecessary other repair bills can be once you find a mechanic this good and dependable. If you want honest, skilled automotive service, S & M Automotive is absolutely trustworthy and dependable.

These folks were super helpful! I was 50 miles from home and my car was overheating. Worse yet, the…read moreend of the business day was quickly approaching. Despite that, the folks at S&M took the time to do a quick assessment of my car and advise me what the likely problems were. That really helped me assess my options. I could not be more appreciative and, if I lived in the area, I definitely would give them an opportunity to be my regular mechanic.

Took my car in for B7 service as our local Acura dealer has really gone downhill. Recommended by my…read morefriend who is a mechanic and these guys are great. Quick service at a reasonable price. Definitely coming back!

What a great experience. Needed to make sure my car was in good working condition and this shop was…read morethorough, honest and very kind. Turns out, I only needed a oil change and a few recommendations. I really appreciate the professionalism and quick service. I would not hesitate to return and will recommend to others.

First time visiting BJ's automotive and had a great experience with the quality of service. I came…read morein with no appointment and they took me right in. Very reasonably priced as well. Will be visiting for future repairs.

Needed an oil change and tire rotation again. So back to BJs. They always do a great job and it's…read morefast. I even brought my wife car to get it smogged. They fixed a small issue and took care of the smog very. Thanks BJ's.

I would highly recommend taking your vehicle to Gallardo's in Thousand Oaks…read moreThe owner and the staff take pride in fixing your vehicle as if it was their own Thank you for always servicing my vehicles Pattie Queen

Needed a STAR certified SMOG CHECK. Communication was detailed and answered my questions and…read moreconcerns. I was in and out of there in less than 30 mins!! Will recommend Gallardo's to friends and family.

Rob and Robert were a pleasure to deal with. My 2013 BMW 328i was overdue for spark plus and…read moretransmission fluid service which they took care of right away. Additionally, I had them fix a known oil leak issue while they had the car. Given the amount of labor involved, they were able to get me in quickly and had my car done the next day. Great service, amazing fair pricing and very thorough in explaining the services completed. Will likely be using them moving forward!

It is not easy to find a good, honest technician and I cannot say enough good things about the team…read moreat Bimmer Connection. I've been telling everyone about how positive an experience it was with this shop. I spoke with Robert, who is always friendly, helpful and accommodating. I have taken My 2013 BMW M5 to them for simple oil changes to major repairs that had a noticeable upper oil pan gasket leak and a transmission leak. Robert has given me a competitive price and completed the job quickly and without cutting corners. If you're looking for trustworthy mechanics who get the job done right, Bimmer Connection is the place to go. I highly recommend you give them a chance for all your maintenance and repair needs.

I've been going there for years after a recommendation buy a friend -they are the best -very honest…read moreJill Friedman

The most honest, fair priced place I've ever been! I literally sat in the waiting area and listened…read moreto them deal with other customers and say, you don't really need that. Who does that? This level of integrity needs to be supported!

Excellent communication, fast service, friendly team, and they have been in business for a while…read more.. it's the shop for all our cars and truck

Very professional and always helpfu. They communicate well. They also do not pressure to repair…read moreunneeded stuff. They work with you to help you. Today they fixed a repair error from another place at no cost to me. I have not found better customer service than Preferred Auto. The fantastic front office personnel are friendly and helpful. I highly recommend Preferred Auto if you care about your vehicle and customer service. Thank you for all you do Preferred Auto personnel and mechanics!!