We received our entire order cold. When we called the restaurant, we weren't looking to blame anyone -- we were looking for help. Unfortunately, the manager offered no solution or effort to correct the issue. Regardless of how food is delivered, customer service is still the restaurant's responsibility. Instead of making it right, we were left reheating and essentially finishing the food ourselves. That's not the experience you expect when paying restaurant prices. Every single item we received had to be put in the oven including the rice that were undercooked. The manager actually is trying to blame it on the Delivery driver when he admitted himself that the ribs are pre-cooked the night before and then heated up the next day. Terrible service disgusting food. Trying to respond to business manager via this review and no there is no formal way to contact. read more

Great all day happy hour specials. Great service. Games on the large screen tv's. What's not to like. read more

A Bitter Bite: When Poor Management Ruins the Smokey Bones Experience For loyal patrons, the Smokey Bones brand evokes a specific kind of comfort and quality, which made the recent closure of the Plantation, Florida location particularly painful. Eager to recapture that familiar satisfaction, we made a highly anticipated stop at the Boca Raton restaurant while driving home to Hollywood, seeking the atmosphere and deals of the Happy Hour menu. However, that excitement quickly dissolved into frustration, creating an object lesson in how poor management can fatally compromise a well-loved dining experience. The initial snag arose from a necessary accommodation: due to physical limitations--my girlfriend utilizing a cane and myself dealing with a back injury and drop foot--we required a low table in the bar area rather than the mandated high stools for the Happy Hour seating. Despite the restaurant being nearly empty, the waitress informed us that low seating was strictly prohibited. When the manager was requested, he arrived not with a desire to assist, but with a pronounced attitude. He flatly refused the request, dismissively reinforcing an inflexible policy against allowing exceptions, lest "people make a habit of it." His utter lack of empathy toward customers with visible accessibility needs and his complete disinterest when challenged on his poor customer service were startling. We were ultimately placed at a makeshift table isolated from the main bar area, a solution that only highlighted the manager's inconsiderate handling of the situation. The service that followed failed to redeem the meal. Though the hostess and our specific waitress provided commendable effort, the kitchen struggled, delivering our food after a thirty-minute wait. The quality was equally disappointing; a highly anticipated bowl of stew arrived watered down and lacking the expected hearty texture, and it was served minutes after other main dishes. This visit, intended as a nostalgic treat, was entirely overshadowed by the incompetence and rigid indifference of management. While the brand itself holds good memories, the Boca Raton location, under its current leadership, has proven itself incapable of delivering the most basic level of customer consideration, ensuring we will seek out any other location for our future Smokey Bones fix. read more

The pork ribs are excellent and there are many more delicious foods, the place is good to enjoy with the family, a wonderful atmosphere, I've been to Smoke Bones in Melbourne, Florida, I loved my experience, without a doubt, they were all very good read more

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The food was mediocre at best. We had an order of chicken wings, which were bland and tasteless and a few orders of ribs which were inadequate and overpriced. The weight staff were running around like chickens without their heads, and it wasn't even that crowded waited a long time for Service, and that came with a certain attitude; and not a professional and courteous one Try to avoid this place if you can. There are plenty of other rib joints in the area that far exceed your expectations. read more

Diane was a great server. Very attentive, even though location was very busy. Food was wonderful, and dessert was great. Diane, our server, was wonderful and prompt! We didn't know that there was a bogo on our meal and she informed us that our 1/2 rack of ribs was a bogo! Thank you Diane for a wonderful meal! Nice ambiance. read more

Smokey Bones Boca Raton - Barbeque Near Me - Boca Raton, Florida

This is my first time at Smokey Bones & I love bbq. This chain of barbecue restaurants in Florida is owned by FAT, (Fresh. Authentic & Tasty) Brands Inc. Advertised is a party like it's 1999 celebrating their 25th Anniversary. The 'Masters of Meat' is rolling back rib prices 25 yrs. In January Smokey Bones is advertising a 1/2 rack of St. Louis-style Ribs for $10 or a Full Rack for $15. The platters come with a choice of 2 sides & garlic bread. We were able to get reservation Monday evening, there was a lot of parking out front. Four of us had a nice big booth in a quiet corner. Alicia, our waitress was very helpful, friendly, and efficient. We enjoyed around of drinks, beers or wine with our Bogo chicken wing special. The wings had a smoky flavor with the meat falling off the bones. Four of us shared two full racks of St. Louis ribs with two sides. The ribs were lean, had a delicious rub and the meat fell off the bones. There was an assortment of different barbecue sauces on the table, but the ribs really needed nothing. We made pigs of ourselves, eating much more than we should have. We were amazed that the bill with drinks, appetizers, tax, and tip for four was under $100. It was such a nice evening, and a real bargain. read more

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Last time I went to Smokey Bones, I went to a different location, and was not impressed, but this location must be doing something right. I had one of the specials, the grilled mahi. It came with two sides and had a great price. While the mahi was a little dry (mahi often is), the sides were delicious. I chose baked beans and steamed broccoli. My friend ordered an appetizer of corn bread. It came with two pieces and she was kind enough to give me one. It was very yummy. I just remember when the corn bread came with every meal, but not anymore. Our server, was very friendly, funny, and attentive. So all in all, I really enjoyed my meal and so did my friend. Would want to come again. read more

Thank you Smokey Bones for this throwback party like it's 1999, in celebration of their 25th anniversary. $9.99 half rack of ribs, $14.99 full rack and $2.99 Busch Light drafts available from 1/9-1/31. We downed a Busch Light before coming to our senses with a full rack of ribs with Texas Toast and 2 sides -- Mac n cheese & mashed potatoes with gravy. It was a fun lil misadventure sampling the 4 different BBQ sauces though I'm taking off a star because the ribs were a tad fatty. I try to avoid chains but I'm just a hop, skip and a jump from Smokey Bones and their all-day Happy Hour had me with the $2.99 Busch Light. The bar has numerous stations with live sports going on with good drink specials at the bar. I miss 1999. read more

Smokey Bones Boca Raton - Partying like it's 1999 - Barbeque Near Me - Boca Raton, Florida

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10/15/24 Always a good time. Equally important, delicious, mouth-warmouth-warering foods. Available by delivery too. And now Thanksgiving & Holiday Catering is available from Smokey Bones south florida! read more

Smokey Bones is an American barbecue chain founded by Darden restaurants in Orlando Florida. They went on to open over 120 restaurants but by 2007 Smokey Bones was struggling and started closing half of them down. That same year they were sold to Barbeque Integrated. It has been awhile since I have been to Smokey Bones but a summer BOGO promotion brought my girlfriend and I in for dinner. Every day of the week they offer a different BOGO, Monday wings, Tuesday sirloin, Wednesday 1/2 rack of ribs, and Thursday brisket, On the weekends if you purchase a BBQ pack you get 2 free bag of donuts. They also have a late night Bones After Dark menu with $4, $5, and $6 light bites. They also have an everyday during the week special that gives you a full rack of ribs, 2 sides, and a beer, all for $20. I'm loving the deals! We came in on a Wednesday for the BOGO rib special. I started with a refreshing $5 Dirty Shirley that was potent for a drink special. We decided to share an appetizer of the chorizo queso that we both enjoyed. Our rib special allowed us to get 2 half rack of ribs and four sides for only $19.99. It was a bargain and I thoroughly enjoyed the fall of the bone glazed meaty ribs. I called it meat candy. The loaded baked potato and coleslaw were great too but sad to see they took the apples off the menu. You used to have dig up the $10 coupon if you wanted a discount. I prefer these excellent specials so much more. If you sign up for the loyalty program you even get $10 off your first meal. Service was excellent and the restaurant was clean and comfortable. I hope they carry promotions in to the fall. Smokey Bones has won me back. read more

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Ordered a burger combo from burger experienxe on DoorDash and It's located inside Smokey bones. The burger was just ok, I guess I expected too much given that it's a bbq place. The portion of fries was good and crispy. I prefer my sweet tea to be on the pretty sweet side but theirs was not. For around the same price, chili's burger is much bigger and juicier. No one beat their 3 for me burger deal so far. read more

Smokey Bones Boca Raton - Natural Cut Fries - Barbeque Near Me - Boca Raton, Florida

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Smoky Bones is Smoky Bones; it's one of those barbecue chains that has its stuff together. The last couple of times I went there, I had chicken wings and a hamburger. Both times, the burgers were delicious, and the wings knocked it out of the park. The service was good, and the ambience was awesome. Let's not forget the french fries that are also good. read more

We bought the Smokey Bone Signature ribs a whole rack. They were very over cooked and they really didn't taste good.

Food was great and service was excellent. I have no complaints. Diane was amazing and I will be back again.

Decent food priced right and is a good place to have lunch or dinner. I recommend this restaurant

Smokey Bones has hooked me with their smoked wings. The honey buffalo sauce is beast mode delicious. This spot has a bar in the center with TVs to watch sports games and you can easily see signage from the main road which isn't always the case in Boca. One room for improvement that I've also heard from numerous of my fellow foodies is that since the remodel it's been bright lit all the time... Smokey Bones used to have this nice cozy, dim lit stay in and order more food and order more drinks type of feel. Now it's so bright in there the cozy dim lit feeling has gone away. I usually order, eat and then I'm out as I don't feel in the mood to get additional food and drinks and lounge around. Although the wings are PHENOMENAL, and let me say again the smoked wings are PHENOMENAL, I did find out their burgers are just Bubba Burgers... so keep that in mind if you prefer a house made burger they are serving frozen Bubba Burgers instead. All in all I had to step up the star rating to 4 stars from the previous 3 because Yes, wings are that important. read more

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I wish the food was better. The ambiance is great and the wait staff is excellent! If I was just rating it based on that it would be 5 stars. However the food is just meh. Chicken kind of dry. Shrimp tasteless. Steak tough. Salad dressing and Mac n cheese too salty. I keep going back to try different things but nothing is really good. But the convenience and nice people are worth coming back to at least one more time. read more

Does not even deserve 1 star. Tonight... Did an online order, sent my son to pick it up. He gets there and they tell him that one steak was not available. No one even bothered to call. So he had to wait an extra 30 minutes in the restaurant for them to make a filet mignon. And then they forgot to put the side dish inside. The manager was absolutely useless and hung up on me. I wanted compensation for their error and inconvenience. You should at least comp a dessert or discount. read more

Love it, great service with kind staff! Great all day happy hour drink & food deals. Would love if they started stocking Beatboxes at the bar. read more

The wings are my go to here and always very good also order the kids meal which are a hit

We went here for the first time this past Thanksgiving. There were 4 of us and we all had the Thanksgiving turkey platter. The meat was so good and all the sides were great. For the price, we got alot of food. The service was also amazing. We can't wait to go back to try other menu items. read more

batgirl !! is the best !!!! i don't know anyone who can serve you, and bring your meal to the table in record time !!! c, babcock j, karsten boca raton fl. read more

I ordered a small takeout order consisting of a bacon burger and fries late in the afternoon before dinner service started in person. Unfortunately, the food was cold (I snuck a fry in the car), and the burger came de-constructed. The floors felt sticky, and I found this establishment to be unappealing. read more

we used to enjoy dinner out at Smokey bones at least once / week for years. one time, I found a coupon in my glove box, and yes, it had expired. I asked DALE, the manager, if he could honor it. when he said that he could not, it expired more than a month ago, I asked him, in the interest of customer appreciation, could he give us a piece of cake? He declined, and even the waitress asked him to reconsider, ( we tipped over 20% for excellent service, even before covid.) So...now we go to CHILI's , at the other side of the shopping center. Great food, great deals, ( without needing a coupon), and also excellent staff. read more

Ordered chicken wings and baked potato my husband ordered them with sauce all flat, and I just ordered an order plain. They messed up. My husband didn't get them all flat. It was the driest NO taste at all wings I've ever eaten. The potato tasted like it was boiled and thrown in an oven really used to be a really nice place to go now I know why it's so quiet always dead nobody there. Service was OK. read more

We visit every couple weeks at this location. The food is always good, the prices are not bad (they often have specials too), and the service is always great. This visit we were served by Taylor, who was fabulous! Thank you so much! read more

Ribs were okay, but the chicken my wife got was the size of the baby chick. Imagine a drumstick the size of a wing. The cook and at least the server should have not allowed that to be on the plate and brought out. I wish I had a pic but I was so shocked I wasn't thinking. read more

We arrived at 7:30 in the evening and were seated immediately in a comfortable booth. Our server's name was Janice, and she was very attentive, despite being a little bit in the weeds. I really like the atmosphere here! Brick walls, a variety of quirky signs, and they even had some holiday decorations. My favorite sign is, "if the music is too loud, talk louder." I must say that the music was not too loud, and Janice and the host kept stopping to make sure that we were OK. We were ready with our order within a few minutes, so we placed our drinks and food order at the same time. Only one hiccup happened, and that was when Janice brought me a bowl of chili instead of a cup. She apologized and said she would amend the bill, and that, "our chili is great when it's reheated." Good answer! I did have to remind her that we had ordered sweet potato fries, and we waited no more than five minutes for them to arrive. Everything tasted great! My husband ordered a rib platter with a baked potato. We really enjoyed our time at Smokey Bones, but we commented to ourselves afterward that it is not our favorite place for ribs. Janice and the watchful host made our evening most enjoyable. read more

What are a plain burger with tomato? No because they do not have gluten-free bread and got a different order. This meal was for someone who cannot have bread or cheese, and I may be very clear when ordering burger. It still came with bread, cheese, and onion rings . It was ordered for could not eat any part of it and had to go without her meal all that for a $23 hamburger.!!!!!! read more

We went here for lunch and decided to do create your own combo - we were happy with that but didn't love it. It is a chain restaurant so know wherever you go in the US, it will be the same. I know that sometimes the food is better but we gave it another try. The veggie burger is good, but didn't have it today. It does come with your choice of a side dish. If you do want a decent desert, the hot bag of donuts is the one you should choose. (not today). I'm not sure when I will visit again, but interesting to note that they must be doing something right, because this location has been here a long time. read more

I feel like more people need to check this place out! We used to drive by this restaurant all the time, and one day we finally decided to stop in--and I'm so glad we did. They have an amazing deal: just $14.99 for an appetizer and an entrée. Let me tell you, it's a lot of food, and everything we tried was super flavorful. On top of that, they offer $3 margaritas every day! Great portions, delicious food, and unbeatable prices--I definitely recommend giving this spot a try. read more

Disappointing. Ordered via Uber Eats- quick delivery time under 30 minutes. But, ribs were cold and the $11 chocolate cake dry; maybe the slice was from a previously frozen box? Decent cornbread and that honey butter was yummy. read more

Stopped in for baby back ribs. The food was absolutely perfect. Slow cooked pork and bbq beans cooked low and slow with a think Ed's of broth grandma use to make. The full slab of ribs beat me. ! I'm having to carry them home for a rib mean sandwich tonight. Jamie the bartender provideds seven star service and I felt she really cared about my dining experienc. Give Jamie the recognition she deserves. I have been a loyal SB customer for decades.. job well done! read more

Smokey Bones Boca Raton - Barbeque Near Me - Boca Raton, Florida

This place lives up to their name. They have their signature bbq sauces on each table however you definitely don't need it. The meats were juicy and flavorful! We shared the "bonefire" platter for 4 and let me tell you it was more than enough! No sides included so we ordered beans and broccoli, which both were delicious. They're small sides though... but again the food was more than enough, we actually had left overs! We went on a weekday so there was no wait time and the food came out in a timely manner. My bourbon lemonade was delicious with just the right kick to make you happy! I'm definitely recommending this place and coming back again! Absolutely delicious! read more

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Smokey Bones is always pretty consistent with their food. Nice selection of BBQ items and often have good specials. We like to sit at the bar where the bartender Alicia always remembers us and takes good care of us. This past visit I had the smoked turkey and brisket were were so good. Hubby had the ribs which are always good. Other good items are the nachos, grill platter, baked potato with pulled pork and the donuts for dessert. read more

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Stopped in here with a coworker for lunch, it has been a long time since I have been here, they changed the menu, the food was good, it seemed like there was only one waitress for lunch, so it was a little so, but we weren't in a hurry. Overall it was a good experience read more

Came here for a quick dinner with my parents, service was nonexistent. I basically had to ask to be seated, ask for menu's, ask to order, ask for silverware, follow up on our salad coming late and ask for check lol. Other than that, the actual food was good for a chain. I got the brisket with a side of broccoli and corn. The cornbread they give you at the table was ok. Sidenote: my favorite is the bread at Texas roadhouse though! I liked how all the sauces were at the table. If you don't mind asking for everything this place is ok for a quick dinner! read more

Smokey Bones Boca Raton - My brisket with sides! - Barbeque Near Me - Boca Raton, Florida

Update: we placed a take out order, it was missing something we ordered and they sent no sauce at all. DRY sliced brisket sent with nothing! When I called the restaurant to let them know they could care less. They refused to refund me on the missing item and said I had to take it up with GrubHub. I reminded them that THEY packed the order and the staff was completely dismissive. THEY LOST A CUSTOMER FOR A $4 SIDE DISH. This says so much about the customer service staff - THEY DON'T CARE! And you should find somewhere else to dine. Because you don't want to be treated this way! read more

Great comfort food, we ordered the ribs and chicken. Service was fantastic, fast and friendly by our server Anne.